Ford Focus Complaints (2003)

977 consumer complaints on file.

#10079396June 16, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHILE PUMPING GASOLINE AT THE GAS STATION THE GASOLINE SPLASHED ON THE CONSUMER. HE WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL NECK HOSE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079279June 15, 2004
ENGINE AND ENGINE COOLING
CONSUMER NOTICED AFTER DEPRESSING THE GAS PEDAL TO MERGE ON TO FREEWAY VEHICLE STARTED HESITATING AND SHIFTED INTO FULL THROTTLE. PLEASE PROVIDE FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079280June 15, 2004
ENGINE AND ENGINE COOLING
CONSUMER NOTICED THAT AFTER SHIFTING VEHICLE INTO REVERSE AND WITHOUT WARNING, THE ENGINE STALLED. DEALERSHIP WASN'T ABLE TO DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075253June 12, 2004
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
OIL FILTER MOUNTED AT LOWEST POINT ON UNDERCARRIAGE IN FRONT OF CAR,I RAN OVER SOMETHING ON THE FREEWAY, THE ONLY PART OF CAR HIT WAS OIL FILTER WHICH LOST OIL AND DAMAGED ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075983June 9, 2004
VISIBILITY:WINDSHIELD
CONSUMER WAS DRIVING AND WINDSHIELD EXPLODED. GLASS FILLED THE FRONT DRIVER'S SIDE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10075768June 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN ATTEMPTING TO START IGNITION SWITCH LOCKS INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062659June 2, 2004
STEERING:LINKAGES
BALL JOINT (SUSPENSION) BROKE, VEHICLE SPUN OUT OF CONTROL. FORTUNATELY, INCIDENT OCCURRED IN A MULTI-STORY PARKING GARAGE, AT LOW SPEED. *AK THE CONSUMER'S INSURANCE REQUESTED STATUS UPDATE. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10074549May 31, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MUSTY MOLD SMELL COMING FROM AIR CONDITIONER AND HEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074551May 31, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
AFTER A MONTH OF OWNING THE VEHICLE I WAS GETTING WATER IN MY TRUNK. BROUGHT IT TO DEALER AND THEY REPLACED THE LICENSE PLATE LIGHTING DEVISE AND REPAIRED THE RUST. A MONTH LATER SAME PROBLEM. BROUGHT IT BACK AND THEY DID THE SAME THING. NOW IT IS HAPPENING AGAIN BUT WARRANTY IS UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073149May 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSAXLE DISENGAGES WHILE DRIVING ON HIGHWAY. TRANSAXLE RE-ENGAGES BELOW 30 MPH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072713May 17, 2004
LATCHES/LOCKS/LINKAGES
I HAVE A 2003 FORD FOCUS. THE CYLINDER AND KEY DESIGN IS NO GOOD. LOTS OF FOCUS OWNERS HAVE THIS PROBLEM. THEY (FORD) SAY ITS BECAUSE THE KEYS WERE TO HEAVY OR SOMETHING BUT I ONLY HAVE MY CAR AND HOSUE KEY ON MY RING. NOW IN ORDER TO START THE CAR I NEED TO PLAY WITH THE KEY FOR 1 TO 15 MINUTES JUST TO GET THE CAR STARTED. IT WOULD COST ME AROUND $275 TO GET THIS PROBLEM FIXED. THIS SHOULD BE RECALLED BY FORD. I'VE ONLY HAD THE CAR FOR 15 MONTHS. (13 AT TIME OF FAILURE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073657May 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE PADS AND ROTORS WEAR OUT PREMATURELY. WHEN THE BRAKE PEDAL IS DEPRESSED IT MAKES A METAL TO METAL NOISE. DEALERSHIP REPLACED THE BRAKE PADS AND ROTORS 3 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068455May 7, 2004
SUSPENSION
SQUEALING BRAKES, GRABBING BRAKES, GRINDING NOISES FROM BRAKES, PREMATURE WEAR IN FRONT ROTORS, KNOCKING NOISE FROM REAR SUSPENSION, LOUD SQEAKING NOISES FROM ALL SUSPENSION. BROUGHT CAR INTO 3 DIFFERENT SERVICE DEPARTMENTS A TOTAL OF 10 TIMES FOR ALL AND NO SOLUTION. SERVICE DIDN'T CARE ENOUGH AND VERY RUDE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071994May 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ENGINE/BATTERY LIGHT ILLUMINATED. THEN, TRANSMISSION SLIPPED OUT OF GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068068April 29, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:DISC:PADS, SERVICE BRAKES, AIR:DISC:CALIPER, VEHICLE SPEED CONTROL, TIRES:BEAD
. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ON OCTOBER 31 OF 2003, I PURCHASED FORD FOCUS SE, BRAND NEW.. FOR FIVE MONTH I OWN THIS VEHICLE, I WAS IN THE SHOP FOR ALL KIND DIFFERENT PROBLEMS 9 TIMES. IT WAS: CONSTANT VERY STRONG VIBRATION WHILE DRIVING AT ANY SPEED, CONSTANT GROUNDING NOISE COMES FROM ENGINE SITE AND TRANSFORMED TO AN ULTRASOUND NOISE AT HIRE SPEED, THE SQUEALING HAS INTENSIFIED AND SOUNDS HORRIBLE! TRANSMISSION LOCKED UP WHILE I DROVE ON THE HIGHWAY AT 70 MPH, HAD TO USE TOW TRACK.( DEALER SAD THEY CANNOT DUPLICATE THE PROBLEM) ,BUT TRANSMISSION STILL LOCKS AND JERKING CONSTANTLY, SQUEAL NOISE FROM BREAKS, (DEALER REPLACED FRONT PADS AND RESURFACE DRUM, BUT REFUSED TO REPAIR REAR BREAKS AND NOISE AND PULSATION IS STILL THERE., DEALER FOUND DEFECTIVE RIMS, DEFECTIVE TIRES, THROTTLE PROBLEMS, BRAKES PROBLEMS. PROBLEMS WITH MY CAR INTENSIFIED. I GOT MY CRUSE CONTROL ACCELERATED BY IT SELF IN THE MIDDLE OF A HIGHWAY, TRANSMISSION LOCKS UP AND JERKING INTERMITTENTLY, BRAKES SQUEALING AND PULSATE THE FORD DEALER SALES AND SERVICE PEOPLE SAID THAT I SHOULD NOT RETURN FOR SERVICE AND WAIST ANY BODYS TIME, HE SAID THAT WHAT I HEAR AND FILL IN MY FORD FOCUS IS NORMAL. FORD WARRANTY IS NOT WORTH A PAPER IT IS WRITTEN ON. SO, FORD WONT FIX MY CAR AND I CANNOT DO IT OTHER WISE. AS A RESULT OF STRONG VIBRATION AND SQUEALING NOISE I AM LOOSING BALANCE, HAVE SEVERE HEADACHE, ALL BODY EKING, I HAVE PAIN IN BOOTH OF MY ARMS, AND I HAVE DIFFICULTY TO WALK AND MY RIGHT LEG BECOME NUM. I HAVE TO USE WALKING CANE AND KNEE AND ANKLE SUPPORT. I SCARED TO EVEN DRIVE IT ANYMORE. I AM PLEADING TO YOU, TO HELP .ME TO GET A FULL REFUND FROM FORD MOTOR COMPANY FOR ITS DEFECTIVE PRODUCT, PLUS A COMPENSATION FOR ALL EXPENSES INCURRED AS A RESULT OF THIS ORDEAL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10067753April 24, 2004
TIRES:TREAD/BELT, TIRES
CONTINUOUS FRONT END VIBRATION. 1 TIRE BLOWOUT AT 5,000 MILES, ANOTHER BLEW A BELT AT 14,000 MILES. FIRESTONE FIREHAWK 205, 50 R16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067663April 22, 2004
TIRES, TIRES:TREAD/BELT
BOUGHT 2003 FORD FOCUS AUGUST 2003; MARCH-APRIL 2004 HEARD THUMPING NOISE OFF REAR TIRES. (PLEASE NOTE: I PUT ON 3,000 MILES MONTHLY AND CHANGE MY OIL MONTHLY AS WELL AS ROTATE MY TIRES EVERY OTHER OIL CHANGE.) TREADS ARE WEARING IN COASTER SIZE SPOTS, BUT UNDER 25%. GOODYEAR IS REPLACING ONLY ONE TIRE UNDER THE "WARRANTY" "NUISANCE" CLAUSE. WILL MONITOR ALL TIRES. THE OLD TIRE IS WAVY, UNLIKE THE OTHERS, WHICH ARE FINE THUS FAR. GY SUGGESTED POSSIBLE SUSPENSION, BUT DOUBTED DUE TO THE YOUTH OF THE CAR AND TIRES AND ALSO SUGGESTED ALIGNMENT. HAD THE NEW TIRE PUT ON...FREE..AND HAD A "FREE" ALIGNMENT ANALYSIS PERFORMED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067320April 16, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 5 MPH VEHICLE STALLED. CONSUMER WAS ABLE TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065887April 10, 2004
TIRES:SIDEWALL
I HAVE HAD BULGES DEVELOP IN THE SIDEWALL OF TWO FIRESTONE FIREHAWK GTA 02 TIRES THAT CAME AS ORIGINAL EQUIPMENT ON A 2003 FOCUS ZX3 HATCHBACK. THE FIRST TIRE BULGED AT 3800 MILES AND THE DEALER RELUCTANTLY REPLACED THAT TIRE. NOW AT 11,500 MILES A SECOND TIRE HAS A BULGE IN THE SIDEWALL. THE FIRST BULGE I ATTRIBUTED TO A MANUFACTURING DEFECT. NOW THAT THE SECOND TIRE HAS BULGED, AND MANY OTHERS REPORT SIMILAR PROBLEMS, I THINK FIRESTONE HAS ANOTHER BIG PROBLEM DEVELOPING. FORD/FIRESTONE SHOULD BE MADE TO REPLACE ALL OF THESE TIRES AT NO COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062860April 8, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER COMPLAINED ABOUT UNEXPECTED ACCELERATION. CONSUMER STATED VEHICLE RUMBLED AS IT ACCELERATED. WHEN THE BRAKES WERE APPLIED VEHICLE WOULD NOT STOP. VEHICLE BEGAN TO SURGE FORWARD. DRIVER PUT THE VEHICLE IN PARK SO THAT IT WOULD COME TO A STOP. VEHICLE WAS TOWED TO THE DEALER. HOWEVER, DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK CONSUMER BROUGHT VEHICLE TO ANOTHER DEALER FOR A SECOND OPINION, AND WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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