Ford Focus Complaints (2017)
907 consumer complaints on file.
- #11196788April 16, 2019POWER TRAIN
WHEN DRIVING, IN BETWEEN SHIFTS THE RPMS WILL RISE WHILE THE GAS PEDAL IS RELEASED AND THE CLUTCH PEDAL IS ENGAGED. CREATING A "STUCK" GAS PEDAL CREATING THE DRIVERS TO EITHER SHIFT AND RISK MORE TEAR TO THEIR CLUTCH, OR WAIT TO RELEASE THE CLUTCH TILL THE ENGINE RPMS FINALLY DROP FOR A SMOOTH SHIFT. THE FORD DEALERSHIPS SAY THIS IS NORMAL, BUT ENGINE RPMS SHOULD NOT INCREASE WHILE THE CLUTCH IS ENGAGED AND THE GAS PEDAL IS RELEASED. THIS HAPPENS AT ALL TIMES, INCHING FORWARD TO PULL INTO A GARAGE, HIGHWAY SPEEDS OR CITY SPEEDS. I HAVE A 2017 FOCUS ST ST2 WITH 11,700 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11195781April 12, 2019FUEL/PROPULSION SYSTEM
MY CAR HAS A RECALL FROM OCT, 22ND, 2018. THE NHTSA RECALL NUMBER IS 18V735. TILL APR 12TH, 2019, THE REMEDY PROGRAM IS STILL UNAVAILABLE. I WAS CURIOUS IF IT IS NORMAL? DO I JUST WAIT AND THE MANUFACTURER WILL INFORM OWNERS WHEN IT IS AVAILABLE? THANKS!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11195889April 12, 2019FUEL/PROPULSION SYSTEM
I RECEIVED A SAFETY RECALL 18S32/NHTSA RECALL 18V-735 IN DECEMBER 2018.I HAVE NOT HEARD ON WHAT TO DO OR WHEN TO TAKE THE CAR TO THE DEALER. WHAT SHOULD I DO?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11195561April 11, 2019FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
AT UNPREDICTABLE TIMES, ACCELERATOR PRESSURE RESULTS ONLY IN ENGINE REVVING. THIS OCCURS REGARDLESS OF CURRENT SPEED, WHEN TURNING AT ANY SPEED OR WHEN MOVING FORWARD. THE TRANSMISSION WILL NOT ENGAGE FOR SEVERAL SECONDS. WHEN IT DOES FINALLY ENGAGE, IT WILL DO SO IN A BURST OF ACCELERATION. THESE CONDITIONS CREATE PROBLEMS IN WHICH ROUTINE TRAFFIC MANEUVERS BECOME UNSAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11194432April 7, 2019ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS PULLING INTO A PARKING SPOT AT APPROXIMATELY 3-5 MPH AND THE CAR SURGED FORWARD JUMPING THE CURB AND HITTING A TREE. PRIOR TO APPROACHING THE PARKING SPOT A SPEED BUMP WAS NEGOTIATED SO THE STATED MPH ARE ACCURATE AS THE SPEED BUMP WAS 25 FEET PRIOR TO THE PARKING SPOT ENTRY.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11193798April 4, 2019POWER TRAIN
THE VEHICLE SHAKES AND LOSES POWER AT TAKE OFF. IT DOES NOT HAPPEN EVERY TIME. THE CAR WAS TAKEN TO FORD AND WE WERE TOLD THAT IT IS A "NORMAL FEATURE". THIS CAR WAS PURCHASED FOR OUR TEENAGER AND, 2 DAYS AFTER PURCHASE, WE ARE NOT COMFORTABLE WITH HER DRIVING IT. SHE PULLS INTO TRAFFIC AND THE CAR SHAKES AND DOES NOT ACCELERATE APPROPRIATELY. VERY UNSAFE AND NEEDS ADDRESSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11193957April 4, 2019FUEL/PROPULSION SYSTEM
BETWEEN 10 AND 15 MPH, THE CAR WILL STUTTER, ACTING LIKE IT WANTS TO STALL. ADDITIONALLY, IT WOULD NOT IMMEDIATELY START ONE MORNING, ACTING LIKE IT WASN'T GETTING FUEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11193178April 1, 2019UNKNOWN OR OTHER
TRANSMISSION SHUTTERS SOMETIMES UPON TAKING OFF AND ACCELERATING IN CITY OR HWY ROADWAYS AS IT SHIFTS 1ST TO 2ND AND 3RD TO 4TH MOST NOTABLY, ALSO SOMETIMES WHEN TRYING TO SHIFT RPMS REV UP WHEN SHIFTING AS IF IN NEUTRAL O MOMENTARILY. LOCAL DEALER REPLACED 1 CLUTCH, 1 WEEK LATER DOING AGAIN, TOOK BACK TO DEALER SAID NEEDS 1,000 MILES TO BREAKIN. AS CAR GETS HOTTER THESE ISSUES ARE MORE NOTICEABLE. SLIPPING BAD. 2.0 SE HATCHBACK. DISAPPOINTED IN FORDS TRANSMISSIONS ,4TH FORD IN FAMILY WITH TRANSMISSION ISSUES 1997,2002, 2008, 2017.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11187313March 17, 2019POWER TRAIN
CAR STUTTERED WHEN GEAR SHIFTED FROM 1ST TO 2ND. CAR STOOD ACCELATATING WHILE DRIVING, CAUSING THE TRANSMISSION TO OVERHEAT. TRANSMISSION NOW IS MAKING A GRINDING NOISE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186544March 13, 2019POWER TRAIN
TRANSMISSION CLUTCH SLIPS, CAR STUTTERS ON ACCELERATIONS, CLUNKY SOUND. (GOOGLE IT) WELL KNOWN PROBLEM WITH THESE CARS, FORD IS AWARE, BUT BEEN TO DEALERS TWICE, THEY WON'T FIX, BECAUSE FORD WON'T PAY! DANGEROUS IF CAR STUTTERS & YOU NEED TO GO!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11185618March 10, 2019ENGINE
AFTER SEVERAL START/RESTART CYCLES THE CAR CHECK ENGINE LIGHT COMES ON AND ISSUES THE FOLLOWING CODES: P0300, P0316. IT HAS A ROUGH IDLE AND THE RPMS WILL STAY ELEVATED ANYWHERE FROM 1500-2200 RPM WITHOUT THE THROTTLE BEING PRESSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184277March 5, 2019POWER TRAIN
MINE IS A MANUAL CAR, WHEN I AM ON THE 3RD GEAR I COULD FEEL THE RESONANCE OF THE VEHICLE, IN OTHER WORDS I COULD FEEL SLIGHT VIBRATIONS OF THE GEAR ROD, I DONT KNOW IF ITS COMMON OR NOT, BUT I DONT FEEL IT WHEN I AM IN OTHER GEARS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11183855March 4, 2019FUEL/PROPULSION SYSTEM
MY CAR IS REVING UP BY ITSELF AND THROTTLE IS STICKING MY CAR IS IN DEALERSHIP CURRENTLY FOR 4TH TIME AND THEY CAN'T TELL ME WHAT IS WRONG WITH IT. IT HAPPENS RANDOMLY WHEN I AM STOPPED OR GOING. THE CAR IS NOT SAFE TO DRIVE AND I ALMOST WRECKED IT LAST WEEK AFTER THE 3RD TIME I PICKED IT UP FRO. DEALERSHIP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11183358March 1, 2019VEHICLE SPEED CONTROL
PURCHASED CAR NEW FROM DEALERSHIP. AT 14,500 MILES (APPROX.) GOING DOWN FREEWAY CAR ACCELERATED BY ITSELF AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND 4000 AND REMAINED THAT WAY. PARKED CAR AT DEALERSHIP, WHEN THEY CHECKED IT, THEY COULD NOT DUPLICATE. RECEIVED CAR BACK AND EVERYTHING WAS FINE UNTIL 29015 MILES AND SAME THING HAPPENED. GOING DOWN FREEWAY, THE CAR ACCELERATED UP TO 85 MPH ON ITS OWN AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND 4000 AND WOULD NOT GO DOWN. EXITED FREEWAY NEVER PUTTING MY FOOT ON GAS PEDDLE. WAS GOING DOWN 5 LANE HWY. AT 55 MPH WITH FOOT ON BRAKE CONSTANTLY. PULLED INTO PARKING LOT A POLICEMAN WAS STANDING THERE. I ASKED HIM TO COME OVER TO LOOK AT ISSUE. HE THOUGHT MY FOOT WAS ON GAS. I THEN OPENED MY DOOR AND HUNG MY FEET OUTSIDE OF THE CAR. HIS STATEMENT WAS "'THIS CAR IS DANGEROUS''. I TOOK VIDEO SHOWING RPM'S AT 3500 AND SPEED ODOMETER AT ZERO. TOOK CAR TO DEALERSHIP, DROPPED OFF FOR WEEKEND. WHEN THEY CHECKED THE CAR ON MONDAY MORNING THEY COULD AGAIN NOT DUPLICATE IT. THEY KEPT THE CAR FOR FIVE DAYS, NUMEROUS PEOPLE DRIVING THE CAR BUT COULD NOT DUPLICATE IT. THEY TELL ME IF THEY CANNOT DUPLICATE IT THEY CANNOT DO ANYTHING ABOUT IT EVEN THOUGH I HAVE THE VIDEO. I LOVE THE CAR BUT I TAKE MY LIFE IN MY HANDS WHEN I DRIVE IT AND I STILL OWE QUITE A BIT OF MONEY ON IT. WHAT RECOURSE DO I HAVE...PLEASE HELP!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174418February 5, 2019POWER TRAIN
TRANSMISSION STUTTERS OR SLIPS, ESPECIALLY NOTICEABLE WHEN TURNING A CORNER. SOMETIMES DOESN'T CORRECTLY DOWNSHIFT. CAR ROLLS FORWARD WHEN IN REVERSE AND ROLLS BACKWARDS WHEN IN DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173459February 1, 2019POWER TRAIN
THERE IS A SHUDDER AND LOSS OF POWER WHEN ACCELERATING FROM A STOP IN THE 2017 FORD FOCUS S WITH MANUAL TRANSMISSION. THERE IS EXCESSIVE JERKINESS WHEN ATTEMPTING TO ACCELERATE FROM A STOP AND AT LOW SPEEDS, FROM AROUND 0-25 MILES PER HOUR. THIS IS A SAFETY ISSUE AND AN APPARENT PLAGUING ISSUE IN THE FORD FOCUS FROM AT LEAST THE 2015 MODEL. THERE HAVE BEEN NUMEROUS TIMES WHEN I HAVE NEARLY BEEN CAUGHT IN TRAFFIC MAKING A LEFT HAND TURN BECAUSE OF UNRESPONSIVENESS TO THE POWER GOING TO THE WHEELS; THERE HAVE BEEN EVEN MORE FRUSTRATED DRIVERS BEHIND ME WHEN TRYING TO GET GOING FROM A STOP. ADDITIONALLY, THE CAR SEEMS TO WANT TO STALL AFTER COLD START AFTER WORK AND DRIVING ABOUT 2000 FEET TO THE TRAFFIC LIGHT (SO THIS WOULD BE THE SECOND TIME THE VEHICLE WAS STARTED, ABOUT 6-9 HOURS FROM FIRST COLD START OF THE DAY). I'VE HAD TO PRESS ON THE ACCELERATOR WHILE THE CAR WAS IN NEUTRAL ON MULTIPLE OCCASIONS TO KEEP THE CAR IDLING. IT HAS THE SAME SHUDDERING FEELING, WITHOUT THE JERKINESS OF THE TRANSMISSION, WHILE WAITING AT THE TRAFFIC LIGHT. THE ISSUE OF THE FEELING OF WANTING TO STALL GOES AWAY WITH ABOUT 5 MINUTES OF DRIVING. THE JERKINESS AND SHUDDERING OF THE TRANSMISSION IS CONSTANT. PASSENGERS ARE QUICK TO GET MOTION SICKNESS WHEN RIDING IN THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173456February 1, 2019STEERING
THE 2017 FORD FOCUS S WITH UNDER 26,000 MILES HAS A STEERING ISSUE. THE STEERING WHEEL GETS STUCK AND IS HARD TO STEER, WON'T RETURN TO NEUTRAL POSITION WITHOUT BEING FORCED BACK, AND IS UNSTABLE AT MID AND HIGH SPEEDS. THERE IS A SOUND THAT IS STARTING TO PRESENT ITSELF, SIMILAR TO A ROOFER HAMMERING NAILS, THAT COMES FROM THE PASSENGER SIDE FRONT WHEEL AT LOWER SPEEDS. FIRST NOTICED THE PROBLEM SUDDENLY WHEN PULLING OUT FROM MY STREET PARKING. THE STEERING WHEEL WAS STUCK IN ITS NEUTRAL POSITION, AND STEERING HARD TO THE LEFT THERE WAS A POP WHEN THE STEERING WHEEL RELEASED FROM ITS NEUTRAL POSITION. PRIOR TO THIS EVENT AND SUBSEQUENT STEERING ISSUES, WHEN EXITING THE HIGHWAY AT 15-25 MILES PER HOUR, THERE WAS A ROLLING AND SWIRLING SENSATION GOING INTO THE TURN, ALMOST LIKE SOMETHING WAS NOT ENTIRELY CONNECTED IN THE FRONT END OF THE VEHICLE. THIS SLIGHTLY DETECTABLE ISSUE WAS NOTICED 100% OF THE TIME, EACH TIME I EXITED THE FREEWAY. IT FELT LIKE I WAS LOSING CONTROL OF THE VEHICLE AS THE CAR ENTERED AND EXITED THE TURN, WHICH WAS NOT ATTRIBUTABLE TO TIRE SLIPPAGE. FELT LIKE IT WAS FROM THE SUSPENSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11169876January 14, 2019POWER TRAIN
I AM HAVING ISSUES AS STATED BY OTHERS WITH MY CAR HESITATING. I GO TO PUT MY FOOT ON THE GAS AND THE CAR WILL HESITATE START SHAKING AS IT SHIFTS FROM FIRST TO SECOND GEAR. SOMETIMES THE CAR WILL EVEN FEEL LIKE IT IS STALLING OUT. I HAVE TAKEN IT TO THE DEALER AT LEAST TWO OR THREE TIMES AND EACH TIME THEY TELL ME THAT IS HOW THE TRANSMISSION IS SUPPOSED TO BE. I DO NOT BELIEVE THAT. WHEN I LOOKED THESE PROBLEMS UP THE PREVIOUS YEAR MODELS HAD THE SAME THINGS HAPPENING TO THEM. I WANT THIS RESOLVED BUT THEY KEEP PUSHING IT OFF. I HAVE CHILDREN WHO I TRANSPORT IN THIS CAR AND I FEEL THE VEHICLE IS UNSAFE! IT HAS BEEN HAPPENING SINCE IT HAD ONLY 3,000 MILES AND I ONLY HAVE 16,000 MILES ON IT CURRENTLY. ITS AN ONGOING PROBLEM THAT THEY WILL NOT FIX!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11166524January 11, 2019POWER TRAIN
SHUDDERING WHILE ACCELERATING FROM FIRST TO SECOND GEAR IN AUTOMATIC TRANSMISSION. AT FIRST THIS ONLY HAPPENED ON OCCASION (APPROXIMATELY 6,600 MILES) AND I THOUGHT IT WAS BECAUSE I WAS RUNNING THE A/C IN THE CAR. IT PROGRESSIVELY GOT WORSE TO WHERE IT WAS OCCURRING CONSTANTLY. I TOOK IT INTO A FORD DEALER AND THEY "REPROGRAMMED" THE TCM. THAT LASTED ABOUT 3 WEEKS AND IT STILL CONTINUES TO THIS DAY. THIS MORNING WHILE DRIVING TO WORK ON THE FREEWAY AT 70 MPH, THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL, I LOST ALL ACCELERATION AND THE RPM'S WENT UP TO 7000. I VERIFIED THAT THE CAR WAS IN DRIVE AND THAT IT WASN'T KNOCKED OUT OF GEAR. I CALLED FORD SERVICE AGAIN AND I AM TAKING THE CAR INTO SERVICE THIS AFTERNOON. THEY STATED THAT THE TCM NEEDS TO BE REPROGRAMMED AGAIN. THESE ARE THE SAME ISSUES THAT THE PREVIOUS FOCUS OWNERS REPORTED IN 2016 CARS AND OLDER. MY CAR HAS LESS THAN 18,000 MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11165258January 4, 2019VEHICLE SPEED CONTROL
GAS PEDAL/THROTTLE STICKING CAUSING VEHICLE TO ACCELERATE WHEN DRIVING. ALSO, CAUSING VEHICLE TO REV HIGH WHEN AT IDLE AND DURING SHIFTS (PAST 4000RPM) CAUSING EXCESSIVE WEAR ON CLUTCH COMPONENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0