Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10138297October 1, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION WILL NOT ALLOW THE KEY TO TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138136September 29, 2005
ELECTRICAL SYSTEM
2000 FORD FOCUS. RADIO STARTED TURNING ITSELF ON AND OFF ABOUT 3 MONTHS AGO. A/C STARTED DOING SAME THIS ABOUT 1 MONTH AGO (ON SAME PANEL ON DASH). NOW A/C WILL NOT WORK AT ALL, BUT RADIO CONTINUES TO TURN ITSELF ON AND OFF WHETHER CAR IS RUNNING OR NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138166September 29, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT RECEIVED NHTSA RECALL 05V03000 REGARDING REAR DOOR LATCHES. WHEN HE TOOK THE VEHICLE TO THE SERVICE DEALER THEY WOULD NOT HONOR THE RECALL. WHEN THE CONSUMER CONTACTED THE MANUFACTURER , THEY TOLD HIM THAT THIS SPECIFIC VEHICLE DID NOT FALL UNDER THIS RECALL CAMPAIGN. THE CONSUMER HAD TO REPLACE BOTH REAR DOOR LATCHES ON THE VEHICLE AT HIS OWN EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138197September 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE AN IGNITION PROBLEM. THE KEY GOES IN BUT WILL NOT TURN. STEERING WHEEL IS LOCKED. WHEN I CHECKED THE PROBLEM ON THE INTERNET I REALIZED THAT IT IS A COMMON PROBLEM OF ALL FORD FOCUS CARS. WHEN I WENT TO THE DEALER THEY TOLD ME THAT IGNITION CYLINDER NEEDS TO BE REPLACED, HOWEVER A NEW KEY IS NOT PROVIDED FOR THE NEW IGNITION CYLINDER. AS A RESULT I HAVE TO TAKE MY OLD KEYS WITH THE NEW CYLINDER TO THE LOCKSMITH TO HAVE HIM TO RECODE IT AND THAT WILL BE ANOTHER EXPENSE FOR ME. I READ ON THE INTERNET THAT THIS IS ONLY A TEMPORARY SOLUTION. SAME PROBLEM OCCURS AGAIN ACCORDING TO THOSE THAT COMPLAINED ON THE INTERNET FORUMS. THE WEB ADDRESS IS BELOW AND I PUT MY COMPLAIN TO THAT FORUM AS WELL. HTTP://WWW.AUTOMOTIVETALK.NET/SHOWMESSAGES.PHP?ID=1784 SO IT SHOULD BE RECALL FOR THIS IGNITION PROBLEM BY THE FORD COMPANY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137950September 28, 2005
SUSPENSION:FRONT:WHEEL BEARING, EQUIPMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHEEL BEARINGS IN MY 2000 FORD FOCUS HAVE BEEN REPLACED 8 TIMES ALREADY. ALL PARTS HAVE BEEN FORD FACTORY PARTS. RECALL FROM 2000 ON THE WHEEL BEARINGS HAD BEEN PERFORMED IN 2001 BUT PROBLEM HAS PERSISTED. FORD MOTOR CO. HAS BEEN CONTACTED REPEATEDLY IN REGARDS TO THIS BUT NO ACTION HAS BEEN TAKEN. DEALERSHIP HAS ALSO BEEN CONTACTED BUT THE KEEP REFERRING BACK TO FORD. COPIES OF ALL REPAIR BILLS IS AVAILABLE. IT APPEARS THAT WHEEL BEARING #9 IS ABOUT TO GO ALSO. BREAKDOWN AS FOLLOWS: RIGHT REAR 3 TIMES LEFT REAR 2 TIMES RIGHT FRONT 2 TIMES LEFT FRONT 1 TIME IN ADDITION, REAR DRUMS HAVE BEEN REPLACED 3 TIMES ALREADY (ON THE AVERAGE OF EVERY 18-20 MONTHS). MOST RECENT REPLACEMENT OF WHEEL BEARING ON 3/4/05 CAN YOU PLEASE HELP! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138042September 28, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
REGARDING MY 2000 FORD FOCUS - HAVE HAD MOST OF THE ISSUES LISTED ON YOUR SITE. RECENTLY, MY TRUNK LID IS NOT CLOSING EASILY. IT SEEMS TO BE DOING THE SAME AS MY BACK DOOR LATCH (RUST ISSUE?). ALSO, MY IGNITION KEY IS REGULARLY STUCK GOING IN OR COMING OUT OF THE IGNITION. THIS IS EVEN MORE FRUSTRATING...*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137913September 27, 2005
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
PURCHASED 2000 FORD FOCUS, VIN [XXX] FROM CROFT FORD ON DEC. 19, 2001; MILEAGE WAS 12,163 (CAR WAS STILL UNDER WARRANTY); HAVE BEEN UNABLE TO WALK SINCE MARCH OF 2002 (MILEAGE ON CAR IS NOW JUST OVER 13,000; LAST 200 PLUS MILES HAS BEEN PUT ON BY FORD DEALERSHIPS ATTEMPTING TO FIX CAR). HAVE HAD THIS CAR IN TO SEVERAL FORD DEALERSHIPS; NONE OF WHICH CAN SOLVE PROBLEM OF ENGINE SURGES; DASH LIGHTS SWEEPING; TRANSMISSION BOLTING; ETC., ETC., ETC. THIS CAR IS NOT SAFE TO DRIVE; I HAVE NOTIFIED FORD MOTOR COMPANY; THE DEALERSHIPS, ETC., AND FEEL THAT IT SHOULD BE COVERED UNDER "MANUFACTURER WARRANTY" .. INSTEAD LATEST WAS THAT FORD DEALERSHIP WANTED $500 TO REPLACE ALTERNATOR AND COULD NOT GUARANTY THAT WOULD FIX PROBLEM; I ALREADY PAID $105; PLUS $110 AND THE SAME PROBLEMS ARE HAPPENING. THE CAR HAS BEEN AT THE FORD DEALERSHIP IN WOODBRIDGE, VA, FOR OVER 2 WEEKS, WHICH LEAVES MY FAMILY WITHOUT A CAR TO TRANSPORT ME. THIS IS NOT RIGHT. I TOLD TODD CROFT OF CROFT FORD THAT I NEEDED A GOOD, DEPENDABLE, SAFE CAR BECAUSE THIS WOULD BE THE LAST CAR I EVER PURCHASED. HE KNEW THAT I DID NOT DRIVE MUCH AT ALL AND I FEEL THAT HE SOLD THE CAR (WITH AN EXISTING PROBLEM) TO ME THINKING THAT I WOULD NEVER KNOW. MY DAUGHTER WAS THE ONE WHO REALIZED THIS CAR HAD A SERIOUS DEFECT AND TOOK IT TO CROFT FORD TO BE FIXED SEVERAL MONTHS AGO; TO DATE, IT STILL IS NOT FIXED; IS A DANGER TO DRIVE, NOT ONLY TO THE PERSON/OCCUPANTS OF THE CAR, BUT TO ANY VEHICLES NEAR WHEN THE POWER SURGES OCCUR AND THE TRANSMISSION BOLTS. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137566September 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WITHOUT ANY WARNING OF ANY KIND, THE IGNITION SWITCH ON MY 200 FORD FOCUS ZX3 FAILED, LEAVING WITH AN AUTOMOBILE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137596September 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT OWNS A 2000 FORD FOCUS STATION WAGON. THE CONTACT STATED WHILE ATTEMPTING TO START VEHICLE THE KEY WOULD NOT TURN TO START THE VEHICLE. IT WAS AS IF THE COMPUTER WAS NOT READING THE KEY. THE CONSUMER CONTACTED AAA, AND THEY STATED THAT THIS HAPPENED FREQUENTLY WITH THIS TYPE OF VEHICLE. THE CONSUMER CONTACTED THE DEALERSHIP THIS MORNING ,AND THEY WERE GOING TO INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER STATED THIS WAS NOT A SAFETY DEFECT IN THE VEHICLE AND WOULD NOT ISSUE A RECALL.*AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134021September 23, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION:REAR
DT: HAD SERERALL ISSUES WITH THE VEHICLE ITS METAL CAUSES PREMATURE FAILURE. THE COIL SPRINGS HAD TO REPLACED .THEY BROKE AND THE REAR DOOR LATCHES WERE IN THE PROCESS OF DISINGRATING . THEY PUT IN WEATHER STRIPPING. THE REAR WHEEL BEARINGS MALFUNCTIONED. CONTACTED FORD, THEY DID TWO AFTER WARRENTY REPAIRS TO THE VEHICLE. FORD SAID IT NEEDED A NEW AXLE. THIS STARTED ON JULY 15, 2005. THERE WAS A REAL HIGH PITCH WHINING NOISE BEFORE DETERMINING THE PROBLEM WITH THE AXLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137360September 22, 2005
ELECTRICAL SYSTEM:IGNITION, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WITHIN TWO WEEKS OF PURCHASING THE 2000 FORD FOCUS THE AIR BAG SENSOR BROKE, THE BRAKES BEGAN TO SQUEAL AND LESS THAN A MONTH LATER THE IGNITION LOCKED. THE CAR CANNOT BE STARTED OR MOVED DUE TO THE LOCKED IGNITION. NOTHING WAS DONE ABOUT THE BRAKES. THE AIRBAG LIGHT WAS REPLACED AT A COST TO ME OF $280.27. THE IGNITION HAS NOT BEEN REPAIRED OR ADDRESSED BY THE DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137220September 21, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS - IGNITION LOCK CYLINDER FAILS - IGNITION KEY WILL NOT TURN. HUNDREDS OF POSTS ON THE WEB COMPLAINING ABOUT THIS ISSUE. NO RECOURSE EXCEPT TO REPLACE THE CYLINDER - AFTER TOWING THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137238September 21, 2005
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
DT:THE CONSUMER RECEIVED A RECALL ON THE DECK LID WIRE HARNESS, THE RECALL REPAIR WAS PERFORMED AT A FORD DEALERSHIP IN 2001. THIS RECALL REPAIR DID NOT REPAIR THE PROBLEM, THE BRAKE LIGHTS AND LICENSE PLATE LIGHT FAILED AFTERWARDS. THE CONSUMER RETURNED TO THE DEALER, THERE WERE SOME REPAIRS, BUT THE CONSUMER DID NOT KNOW WHAT REPAIRS WERE EXACTLY MADE AT THAT TIME. SEVERAL MONTHS LATER, THE BRAKE LIGHTS WENT OUT BECAUSE THE CONSUMER WAS PULLED OVER BY AUTHORITIES FOR NOT HAVING BRAKE LIGHTS. THE CONSUMER RETURNED TO THE DEALERSHIP AND PAID FOR THE REPAIRS OUT OF POCKET. THE NEXT OCCURRENCE RESULTED IN THE CONSUMER SMELLING SMOKE FOR WHICH SHE COULD NOT DETERMINE THE CAUSE. SHE PULLED OVER FOR A MOMENT, AND BEGAN TO PULL OUT TO DRIVE TO THE DEALER, AND A PASSERBY HONKED THE HORN. THE CONSUMER NOTICED SMOKE COMING FORM THE TRUNK COMPARTMENT. THE CONSUMER SHUT THE ENGINE OFF, AND WHILE LOOKING FOR SOMETHING TO PUT THE FIRE OUT, BLACK SMOKE BEGAN TO ERUPT FROM THE TRUNK. UPON INSPECTION, THE FIRE HAD EXTINGUISHED BY ITSELF AND THE SMOKE WAS COMING FROM THE WIRING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO WANTED TO INSPECT THE VEHICLE FURTHER. THE DEALER SPLICED THE WIRES UP INTO THE AREA WHERE THE FIRE WAS ,AND NOW CONSUMER IS CONCERNED A FIRE MAY AGAIN OCCUR. THE CONSUMER HAS NOT CONTACTED FORD AT THIS TIME. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10137095September 20, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
DRIVING DOWN THE HIGHWAY AT ABOUT 55 MPH, CAR HESITATED, RAN REAL ROUGH, THEN RAN NORMAL UNTIL I REACHED MY DESTINATION. WHEN I REACHED MY DESTINATION CAR JUST DIED IN PARKING LOT, WOULD NOT TURN OVER, WOULD NOT DO ANYTHING. HAD CAR TOWED TO HILLSIDE FORD (NEAREST FORD DEALER). THEY CALLED ME BACK AND SAID THAT COULD NOT FIGURE OUT THE PROBLEM UNTIL THEY PUT A STARTER IN THE CAR BECAUSE THE CAR WAS NOT TURNING OVER. WHAT THE STARTER HAS TO DO WITH THE CAR DYING IS BEYOND ME? SO I SAID OK, THEY CHANGED THE STARTER, CHARGING ME OF COURSE ($180 FOR STARTER), AND THEN REALIZED THAT THE CAR STILL DIDN'T DO ANYTHING. THIS IS WHEN THEY FIGURED OUT THAT THE BATTERY CABLES WERE ALL BURNT UP. SO THEY TOLD ME THEY WOULD HAVE TO BE CHANGED (ANOTHER $90.00 FOR CABLES). SO AFTER THE STARTER AND THE BATTERY CABLES WERE CHANGED THE CAR WAS BACK TO RUNNING NORMAL. MY TOTAL BILL INCLUDING LABOR $618.00. I HAD NO CHOICE BUT TO GET THE CAR DONE BECAUSE IT IS MY ONLY SOURCE OF TRANSPORTATION. AFTER FURTHER LOOKING INTO RECALLS ON THE NHTSA WEBSITE FOR MY CAR, I REALIZED THAT THERE IS A RECALL FOR THE BATTERY CABLES ON MY FOCUS, WITH MY ENGINE AND THE SAME YEAR (RECALL #: 02V288000). I CALLED FORD AND THEY TOLD ME THAT ALL RECALLS ARE VIN SPECIFIC AND MY CAR WAS NOT ON THE LIST. THIS IS THE SAME THING THEY SAID WHEN THEY HAD A SILENT RECALL ON THE FUEL PUMP, WHICH THEY FINALLY AGREED TO TAKE CARE OF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136932September 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
GOT BACK IN MY ARE AFTER FILLING WITH GAS AND THE IGNITION KEY WOULD NOT TURN IN THE IGNITION LOCK BARREL. HAD TO HAVE IT TOWED HOME. INTERNET SEARCH REVEALED THIS TO BE VERY COMMON PROBLEM WITH THIS CAR. $300-$500 TO FIX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136651September 15, 2005
ELECTRICAL SYSTEM:IGNITION
DAUGHTER WAS ATTEMPTING TO START HER CAR AND COULD NOT GET THE KEY TO TURN. AFTER TRYING DIFFERENT KEYS. WE CALLED THE FORD DEALER WAS INFORMED THAT THE KEY CYLINDER NEEDED TO BE REPLACED. A LITTLE RESEARCH INTO THIS SHOWS THIS TO BE AN ONGOING PROBLEM WITH THESE CARS. AND AT 400 A SHOT FORD SHOULD SHOW A PROFIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136507September 14, 2005
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
DT: THE CONSUMER COMPLAINED ABOUT A VEHICLE SPEED CONTROL PROBLEM. THIS PROBLEM HAS BEEN OCCURRING SINCE THE CONSUMER PURCHASED THE VEHICLE ON MARCH 1, 2000. THE CONSUMER TOOK VEHICLE TO DEALER, AND THEY TOLD HER THERE WAS NO PROBLEM. THERE IS NHTSA RECALL 99V346000 ON THIS ISSUE FOR THE 2000 FORD .FOCUS ZX3. THE CONSUMER OWNS A ZTS 2000 FORD FOCUS, WHICH IS NOT INCLUDED IN THE RECALL. ALSO, THERE IS A FUEL SYSTEM PROBLEM. VEHICLE EXPERIENCES HESITATION, LOSS OF POWER, SURGING, AND DYEING THIS PROBLEM FIRST STARTED ON JUNE 1, 2004. WHEN THE CONSUMER TOOK VEHICLE TO A DEALERSHIP FOR REPAIRS THEY TOLD HER THEY THOUGHT IT WAS THE FILTER IN THE FUEL TANK. THERE IS NHTSA RECALL CAMPAIGN 03V482000. THE DEALERSHIP TOLD HER THAT THIS VEHICLE IS NOT INCLUDED IN THE RECALL BECAUSE IT IS A ZTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136363September 13, 2005
ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRE (FOUR DAYS AFTER FORD DEALERSHIP REPLACED IGNITION LOCK CYLINDER). *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10135957September 9, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS ZX3. UNABLE TO INSERT KEY INTO IGNITION. STRANDED FAR FROM HOME AT NIGHT. HAD TO HAVE THE CAR TOWED TO DEALERSHIP AND THE IGNITION REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135785September 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING
12/03 -- REAR DRIVER SIDE WINDOW REGULATOR BROKE ON A 2000 FORD FOCUS; WINDOW NOT USED MUCH 9/7/05 -- REAR PASSENGER SIDE WINDOW REGULATOR FAILED ON SAME CAR AS ROLLING DOWN TO CLEAR MORNING CONDENSATION OFF AND ON SINCE I'VE HAD THE CAR, THE DRIVER SIDE WINDOW AND REAR DRIVER'S SIDE WINDOW HAVE NOT WORKED DUE TO A SO CALLED "SHORT" THE 2 REGULATORS WERE REPLACED; THE SHORT HAS NEVER BEEN FOUND OR REPAIRED AND IS A NUISANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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