Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11195396April 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THE TRANSMISSION HAS BEEN SLIPPING BADLY BUT WARRANTY IS ONLY 100K MILES AND CAR HAS 105K SO FORD DEALER SAYS I HAVE TO PAY REPAIRS. THIS IS A KNOW ISSUE. DASHBOARD DISPLAY IS DAMAGE AND SHOWS NO INFORMATION - MILLAGE - AND CAN NOT PASS EMISSION TESTING SINCE CAN NOT DETERMINE MILLAGE. DEALER WANT $800. VEHICLE JUST SHUT-OFF IN MIDDLE OF DRIVING - VERY SCARY - DISCONNECT AND CONNECT BATTERY AND WORKED BUT SCARY AND DANGEROUS. ALL THESE THREE ISSUES -TRANSMISSION, DISPLAY & SHUTTING OFF- SHOULD BE A RECALL BECAUSE CAR CAN NOT BE USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195411April 10, 2019
STRUCTURE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WATER WAS FOUND INSIDE THE VEHICLE MORE THAN ONCE AFTER IT RAINED. ALSO, THE CLUTCH VIBRATED WHEN THE GEARS WERE SHIFTED. THE FAILURE OCCURRED EVERY TIME AFTER SHIFTING OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR FORD AND LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH AND FUEL TANK WERE NEEDED AND THE POWER TRAIN CONTROL MODULE (PCM) NEEDED REPROGRAMMING. THE CONTACT STATED THAT THE MECHANICS ONLY INSTALLED A NEW FUEL TANK AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,763. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194346April 6, 2019
STEERING
POWER STEERING FAILED WHILE VEHICLE WAS MOVING ON SURFACE ROAD MAKING IT NEARLY IMPOSSIBLE TO SAFELY STEER OUT OF TRAFFIC. FAILURE CAME ON SUDDENLY AND WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194177April 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SLIPPED INTO NEUTRAL. THE VEHICLE SHUTTERED EXTENSIVELY AND WAS EXTREMELY DIFFICULT TO DRIVE. MANKATO FORD (1935 MADISON AVE, MANKATO, MN 56001, (507) 387-3454) DIAGNOSED AND REPLACED THE CLUTCH ASSEMBLY, BUT THE FAILURE RECURRED. THE DEALER WAS AWARE THAT THERE WAS A WARRANTY CAMPAIGN FOR THE VEHICLE AND TOOK AN EXTENDED PERIOD OF TIME TO PROVIDE THE CLUTCH ASSEMBLY. WHEN THE FAILURE RECURRED, THE MANUFACTURER TOOK A LONG TIME TO PROVIDE THE PART FOR THE POWER TRAIN CONTROL MODULE REPLACEMENT. THE WARRANTY CAMPAIGN HAD SINCE EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INITIALLY SERVICED FOR THE MANUFACTURER'S POWER TRAIN RECALL CAMPAIGN NUMBER: 16S30, WHICH ALSO FAILED TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193717April 3, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AND THE BRAKES LOCKED UP WHILE I WAS DOING 30MPH. IT WENT AWAY AND DROVE FINE BUT IT WILL POP UP EVERY 4 MILES OR SO SAYING LOW BRAKE FLUID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192884April 1, 2019
UNKNOWN OR OTHER
MY CAR GOT ON FIRE WHILE IT'S WAS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192141March 28, 2019
ENGINE, FUEL SYSTEM, GASOLINE, POWER TRAIN
MY CURRENT PROBLEM IS AFTER FUELING UP MY CAR IT STARTS AND THEN STALLS, THEN THE NEXT RESTART IT TURNS OVER ABOUT 5 TO 10 SECONDS AND STARTS AND THEN HAS A ERRATIC IDLE AND IT MAY STALL AGAIN, OR IF I MANAGE TO TAKE OFF IT WILL RUN OK, UNLESS I HAVE TO STOP WITHIN A 100 YARDS, AND IT THEN MAY STALL AGAIN, OR HAVE A ERRATIC IDLE AROUND 2000 RPMS, THEN IDLES DOWN TO THE 750 AREA IF I'M LUCKY, ONLY AFTER FUELING UP. EVERY START AFTERWARDS STARTS AND RUNS FINE UNTIL THE NEXT GAS UP. I HAVE AN ENGINE CODE I BELIEVE THEY SAID WAS A EVAP CODE, MY FUEL TANK IS STARTING TO CONCAVE ON THE BOTTOM. I TALKED TO MY DEALERSHIP AND THEY SAID I'M NOT PART OF THE RECALL, ALTHOUGH HE SAID I FIT ALL THE PARAMETERS OF THE RECALL, BUT MY VIN NUMBER ITS IN THE SYSTEM. I'M LOOKING FOR HELP AND HOPE SOMEONE CAN CONTACT FORD ! PS THIS IS ON GOING AND VERY DANGEROUS! THANK YOU, VERY DISAPPOINTED IN FORD. PS PS THE TRANSMISSION IS ANOTHER FORTY PAGES OF INFO IF YOU EVER HAVE THE TIME TO TALK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192158March 28, 2019
STEERING
COMPLETE FAILURE OF POWER STEERING MAKING CAR IMPOSSIBLE TO DRIVE. PER DEALER RACK / BOLT FAILURE. ESTIMATE TO REPAIR $2200. COULD HAVE CAUSED CAR CRASH. WHAT HAPPENED WARNING LIGHT TO PULL OVER GET SERVICE IMMEDIATELY FOLLOWED BY COMPLETE LOCKING OF STEERING. EVEN THE TOW TRUCK PERSON COULD BARELY GET ON TO TOW TRUCK BECAUSE COULD NOT MOVE POSITION OF CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191946March 27, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND SWITCHING GEARS, THE VEHICLE SLAMMED INTO SECOND GEAR. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERYDAY FOR THE PAST MONTH WHEN SWITCHING FROM FIRST INTO SECOND GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191605March 26, 2019
WHEELS
MY 2013 FORD FOCUS TIRE ROD "SLIPPED OUT" AND WAS REPLACED. THE PART WAS NOT BROKEN BUT THE THREADS ON THE MALE BOLT SLIPPED OUT AND BECAME DISCONNECTED WHILE EXITING A PARKING. THE PART CAME OUT DURING THE TRANSITION FROM REVERSE TO DRIVE WHILE STOPPED AND STRAIGHTENING THE WHEEL. THE FEMALE PART ON THE TIRE ROD BECAME DISCONNECTED. I HAVE CONCERN THAT THAT IS A PART MALFUNCTION AND THIS SHOULD NOT HAPPEN. I HAVE A VIDEO OF THE PARTS AT THE TIME OF THE INCIDENT THAT SHOWS THE PART IS NOT BEEN BROKEN AND DID NOT HAVE DAMAGE. THIS CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. THERE IS RUST ON THE THREADS AND I FEEL THAT CONTRIBUTED TO IT COMING APART. I BELIEVE THAT THIS PART IS A MANUFACTURERS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191647March 26, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191656March 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND INDICATED THAT THERE WAS FUEL IN THE VEHICLE WHEN THERE REALLY WAS NONE. THE VEHICLE WAS TAKEN TO KISTLER FORD SALES INC. (5555 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FORD MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191011March 22, 2019
ENGINE
THERE IS AN ENGINE CHECK LIGHT ON MY DASH BORD AND WHEN I DRIVING ON THE HIGHWAY THE ENGINE COMPLETELY SHUT OFF TWO TIMES BY THIS WK. AND ALSO WHEN I DRIVING UP HILL THE CAR FORCE BECOMIN WEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190977March 22, 2019
LATCHES/LOCKS/LINKAGES, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES), 16V698000 (LATCHES/LOCKS/LINKAGES), AND 18V735000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS TAKEN TO FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) WHERE THEY DID NOT REPAIR ANY OF THE RECALLS FOR REASONS UNKNOWN. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 16V643000 AND 16V698000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V735000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190346March 20, 2019
ELECTRICAL SYSTEM
LESS THAN 24 HRS AGO I STARTED FOCUS AND THE DASHBOARD THAT TELLS ME HOW MUCH FUEL, AND HOW FAST I'M GOING DIDN'T WORK PULLED OVER TURNED IT OFF AND BACK ON AND IS STILL NOT WORKING. WENT TO CHANGE FUSES AND THAT DIDN'T FIX THE ISSUE. TALKED TO LOCAL REPAIR SHOP WHO HAS SEEN THE ISSUE AND SAYS IT CONTROL MODULE AND THAT THE PIECE IS CONNECTED TO SECURITY SYSTEM AND THAT SOMETHING WOULD HAVE TO BE REBUILT. CALLED FORD HOME OFFICE 800 NUMBER AND WAS NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189897March 19, 2019
POWER TRAIN
TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND THIS IS A PROBLEM WITH THIS YEAR AND CAR. FORD HAD EVEN OFFERED TO BUY THESE CARS BACK. MY CAR IS A 2013 FORD FOCUS TITANIUM. IT DOES IT EVERY TIME I TAKE OFF. NOW MY CAR WONT START BECAUSE THE CLUTCH IS STUCK AND FORD IS TELLING ME I'M OUT OF WARRANTY - CLUTCH HAS BEEN REPLACED 3 TIMES ALREADY AND THEY WANT TO CHARGE ME $2,300 TO FIX AN EXISTING AND ONGOING ISSUE THEY KNOW THEY HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187207March 16, 2019
POWER TRAIN
TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND I HEAR THAT IS A PROBLEM WITH THESE CARS. MY CAR IS A 2013 FORD FOCUS TITANIUM HATCHBACK. IT DOES IT EVERYTIME I TAKE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186373March 13, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FORD DEALER IN MELBOURNE, FLORIDA REFUSES TO PERFORM RECALL WORK. TOOK THE CAR IN--IT FAILED INSPECTION. THE MANAGER REFUSED TO ORDER PARTS OR WORK ON THE VEHICLE AND TOLD ME THE MECHANIC WAS ON VACATION. I WENT BACK AGAIN TO HAVE THE OTHER RECALL ITEMS WORKED ON, THE MANAGER SAID IT WAS STILL A "NO GO," AND I'D HAVE TO WAIT TWO MONTHS TO GET MY UNSAFE CAR LOOKED AT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186531March 13, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE RESTARTED WHEN THE GEAR WAS SHIFTED INTO NEUTRAL. ALSO, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO FAIRLANE FORD (313-846-5000, LOCATED AT 14585 MICHIGAN AVE, DEARBORN, MI 48126) WHERE THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS KEPT AT THE DEALER'S FOR THE RECALL REPAIR. ONE WEEK LATER, THE CONTACT WAS CALLED AND INFORMED TO RETURN THE LOANER VEHICLE; HOWEVER, THE TECHNICIAN STATED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO ALWAYS MAINTAIN A HALF TANK OF FUEL WHILE DRIVING UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185766March 11, 2019
STEERING
THE STEERING FAILURE WAS NOTICED DRIVING AT HIGH WAY SPEED AS IT BECAME VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE OF TRAVEL. ONCE I DETERMINED SOMETHING WAS WRONG I PULLED OVER TO RUN THE CARS BUILT IN DIAGNOSTIC. THE DIAGNOSTIC CLAIMED THERE WAS A STEERING FAULT AND SERVICE WAS NEEDED BUT APPEARED AS IF THE VEHICLE WAS STILL FUNCTIONAL. I THEN DECIDED TO SHUT THE VEHICLE OFF AND RESTART IT, ONCE RESTARTED THE ERROR MESSAGE "STEERING LOSS STOP SAFELY" APPEARED AND THE STEERING WAS EFFECTIVELY LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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