Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10143129November 18, 2005
ELECTRICAL SYSTEM:IGNITION
1. WENT TO START CAR AND THE KEY WOULDN'T TURN 2. IGNITION CYLINDER WHICH I HAVE LEARNED IS A MAJOR PROBLEM WITH THIS CAR. LATE FOR WORK 3. $411.00 FOR LABOR TO DRILL OUT AND REPLACE AND TO PURCHASE A NEW SET OF KEYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143051November 17, 2005
ELECTRICAL SYSTEM:IGNITION
I PURCHASED A USED 2000 FORD FOCUS FROM A PRIVATE OWNER, 2 DAYS AGO I WAS ON MY WAY HOME AFTER WORK, I PUT THE KEY IN AND IT WOULD NOT TURN AND THE STEERING WHEEL IN COMPLETLY LOCKED UP. I LOOKED IT UP ON THE NET AND HAVE COME TO THE CONCLUSION THAT THIS HAPPENS REGULARLY. I CALLED THE DEALER AT FRIENDLY FORD TO ASK HIM WHAT WAS UP AND HE SAID I WAS ON MY OWN. THE COST IS $400.I CALLED THE FORD COMPANY TO FILE A COMPLAINT AND THEY ARE WELL AWARE OF THE SITUATION.WHY HAVE YOU NOT FILED A RECALL!!FORD TOLD ME THAT IT IS UP TO YOU TO GET THAT DONE. I THINK IT IS A SAFETY ISSUE IF YOU CANNOT TURN YOUR CAR ON AT 10 AT NIGHT, BY YOURSELF. IS ANYONE OUT THERE LISTENING TO THE THOUSANDS OF ANGRY FOCUS OWNERS??I HEARD THAT THE ISSUE IS NOW RESOLVED IN THE NEW FOCUS BUT WHAT DOES THAT DO FOR US???RECALL........RECALL...........RECALL!!!!!!!!!!!!!!!!!!!!!!!!1. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142941November 16, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
DT: THE CONTACT STATED WHEN TRYING TO START VEHICLE THE STEERING COLUMN LOCKED. SHE HAD THE VEHICLE TOWED TO A MECHANIC THE FIRST TIME THIS HAPPENED . CURRENTLY, THE VEHICLE EXPERIENCED THE SAME PROBLEM WHILE PARKED. THE REPAIRS WILL BE AT CONTACT'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142008November 7, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY, SEAT BELTS, ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WOULD "STICK", SINCE DAY OF PURCHASE...TWO MONTHS LATER, BROKEN!! ALL THE TUMBLER SPRINGS WENT OUT....$300!! TO FIX AND ONE HOUR LATE TO WORK. PASSENGER OUTER TIE ROD BOOT IS SHOT AND THE TIE ROD WILL NOT COME OFF!!! $45 TO REPLACE!!! SEAT BELT TENSIONER DOES NOT WORK PROPERLY AT ALL!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142022November 7, 2005
ELECTRICAL SYSTEM:IGNITION
I OWN A 2000 FORD FOCUS LE WITH LESS THAN 23,000 MILES. I HAVE HAD TO HAVE THE IGNITION CYLINDER REPLACED TWICE, ONCE IN 2002 AND ONCE IN 2005. THIS WAS NOT A PROBLEM WITH THE KEY, BUT WITH THE CYLINDER ITSELF. BOTH TIMES, THE CYLINDER LOCKED UP AND THE KEY COULD NOT BE TURNED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141853November 6, 2005
ENGINE AND ENGINE COOLING:ENGINE
PURCHASED A 2000 FORD FOCUS ON07/23/2005, WITH OPTIONAL SERVICE CONTRACT AND ON 09/16/2002, HAD ENGINE PROBLEMS TOOK IT BACK TO DEALER, INSURANCE DOES NOT WANT TO COVER ALL REPAIRS I'M LIABLE FOR1,900 AND THEY WIL PAY THE REST WHICH THE VEHICLE NEEDS AN ENGINE OVERHAUL, BUT ITS STILL UNDER WARRANTY AND I'M LIABLE ONLY FOR MY DEDUCTIBLE OF 100.00 THROUGH SOME INVESTIGATING I'VE BEEN DOING THIS VEHICLE IS "LEMON LAW BUY BACK".ALSO A DEALER ROLL BACK VEHICLE, MY CONTRACT ALSO WAS TO COVER ALL RENTAL GOT ONE ON 09/16/05 RETURNED ON IT 10/3/05,STILL LEFT WITHOUT A VEHICLE,CURRENTLY STILL AT DEALER SERVICE CENTER. THE WORST CAR I HAD ONLY 2 MONTHS WITH IT, OBVIOUSLY THERE ARE MORE DEFECTS. WHAT KIND OF PRODUCTS IS FORD PUTTING OUT ON THE ROAD SO MANY COMPLAINTS I MEAN WE DO NOT HAVE ANY INFORMATION ON WHETHER REPURCHASED VEHICLES ENCOUNTER A FREQUENCY OF REPAIRS THAT IS GREATER THAN THE EQUAL VALUE ,SO FAR NOTHING HAS BEEN DONE I HAVE SUBMITTED A COMPLAINT LETTER TO THE FORD CORPORATION REQUESTING THAT THEY LOOK INTO THIS SITUATION ALSO MADE CLAIMS TO TH ,BBB,DEPT. OF MOTOR VEHICLES, CONSUMER AFFAIRS, DEPT. OF INS. HAVE NOT HEARD RESPONSE FROM FORD CORP. MOREOVER FORD HAS BEEN AWARE THAT THIS CLASS VEHICLE MADE INORDINATELY PROVE TO BE A FAILURE. WHAT ABOUT THAT EXTRA SERVICE CONTRACT? WHAT ABOUT THE COSTS INCURRED DURING THIS 50 DAY LENGTHY-REPAIRS? SINCE I HAVE HAD THIS VEHICLE WHICH WAS FOR 2MONTHS ONLY THIS IS THE FIST FAILURE AND THE LAST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141871November 6, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS ZX3. THE IGNITION KEEPS JAMMING AND HAS FINALLY COMPLETELY FAILED, LEAVING ME STRANDED MILES FROM HOME. I'VE SEARCHED THE INTERNET AND I'VE FOUND THAT THIS IS A KNOWN PROBLEM FOR THE FORD FOCUS. I AM THANKFUL THAT IT WAS ME THAT WAS STRANDED AND NOT MY WIFE WITH THE CHILDREN. THE IGNITION SWITCHES ARE DEFECTIVE. I WOULD LIKE TO ASK THAT A RECALL BE PUT ON THIS ISSUE. I NOW HAVE TO HAVE THE CAR TOWED TO THE REPAIR SHOP TO BE REPAIRED BECAUSE FORD USED A DEFECTIVE PART IN MANUFACTURING. THANK YOU, D. LISH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141845November 5, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I AM A KATRINA EVACUEE WORKING IN DALLAS AND I OWN A 2000 FORD FOCUS ZX3, AND THE NOTORIOUS FREEZING IGNITION CYLINDER FLAW (CANNOT TURN KEY AT ALL) LEFT ME STRANDED AT 5:00 PM IN FRONT OF AN ALBERTSON'S FOR 3 HOURS UNTIL A TOW TRUCK SENT BY GEICO CAME AND GOT THE CAR, BROUGHT IT TO THE CLOSEST FORD DEALER, AND BROUGHT ME HOME. AMIDST ALL OF THE DESTRUCTION I PERSONALLY AM DEALING WITH, THE LAST THING I NEED IS TO HAVE A WELL KNOWN DEFECT LEAVE ME STRANDED IN ANOTHER STATE...OH YEAH, I HAVE THE FLU TO BOOT, SO TO SAY THE LEAST, I'M KIND OF CRANKY. FORD NEED TO RECALL THIS PART. AS IF I DO NOT HAVE ENOUGH TO PAY FOR (MY HOUSE TOOK 11 FEET OF WATER IN NOLA), GIVEN THIS IS NOT AN OFFICIAL RECALL, THE REPAIR WILL COST ME AT LEAST $250 OUT OF POCKET. PLEASE INITIATE A RECALL. BORIS PALACIOS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141568November 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY DAUGHTER TOOK THE FORD FOCUS TO COLLEGE FOR A COUPLE OF WEEKS AND WAS NOT ABLE TO GET THE KEY IN THE IGNITION. AFTER SPEAKING WITH SEVERAL REPRESENTATIVES AT AAA (TRYING TO GET IT TOWED FROM A PARKING GARAGE), THEY ALL SAID THAT THIS IS A KNOWN PROBLEM WITH THE FORD FOCUS. THEY WERE SURE THAT THERE HAD TO BE A RECALL OR THAT FORD SHOULD PAY FOR THIS TO BE FIXED. I'VE CONTACTED FORD AND THIS WAS IN THEIR REPLY - 'FORD AND THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) WORK TOGETHER TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALER FEEDBACK.' THIS IS WHY I'M FILING A COMPLAINT WITH YOU. AS FOR A SAFETY ISSUE, MY DAUGHTER'S SAFETY IS MY MAIN CONCERN. LUCKILY THIS HAPPENED WHILE SHE WAS STILL PARKED IN THE GARAGE AT SCHOOL AND NOT IN A PARKING LOT AT A MALL OR A STORE. THE TUMBLERS COLLAPSED AND THE IGNITION SWITCH NEEDED REPLACED AND TWO NEW KEYS HAD TO BE MADE AND PROGRAMMED. (IF OEM IS ORIGINAL EQUIPMENT FROM MANUFACTURER, THEN IT IS YES.) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141610November 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I WENT TO A STORE AND TURNED MY CAR OFF, THE SAME WAY THAT I ALWAYS DO. ONCE RETURNING AND TRYING TO START THE CAR, THE IGNITION SWITCH WOULD NOT MOVE AT ALL. THE KEY WOULD GO IN ALL THE WAY, BUT IT WOULD NOT TURN. THIS HAS HAPPENED TO ME SEVERAL TIMES, BUT NORMALLY IT WILL START AFTER MESSING WITH IT FOR A FEW MINUTES. THIS TIME I SAT THERE FOR AN HOUR TRYING TO GET IT TO WORK, TO NO AVAIL. I CALLED MY ROADSIDE ASSISTANCE, AND HAD IT TOWED HOME. I WAS TOLD BOTH BY MY INSURANCE COMPANY, AND THE TOWING COMPANY, THAT IT IS A REPEATED ISSUE WITH THE FOCUS. THE TOWING COMPANY SAID THE ONLY TIME HE HAS HAD TO EVER TOW A FOCUS IS WHEN IT HAS BEEN IN AN ACCIDENT, OR IF THE KEY WILL NOT TURN. I HAVE NOTICED MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE THROUGH NHTSA, AND FEEL SOMETHING SHOULD BE DONE ABOUT IT. I HAVE CALLED SEVERAL MECHANICS AND LOCK SMITHS, AND I AM TOLD BY ALL THAT I HAVE TO TAKE IT TO THE DEALERSHIP TO HAVE IT FIXED. I HAVE NO CHOICE BUT TO PAY THE HIGH PRICE TO HAVE A DEALER FIX AN ISSUE THAT SHOULD HAVE BEEN FIXED A LONG TIME AGO ON ALL THE CAR'S MADE THAT YEAR. IT IS OBVIOUSLY A DEFECT IF SO MANY PEOPLE ARE HAVING THIS PROBLEM, AND NOT JUST ONCE BUT REPEATEDLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141431November 1, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE CONTACT HAD A PROBLEM WITH THE REAR DOOR LATCH. SHE HAD IT REPAIRED AT HER OWN EXPENSE. SHE LATER RECEIVED A RECALL 05V030000. WHEN SHE CONTACTED FORD, THEY INFORMED HER THE RECALL WAS NOT FOR HER VEHICLE. SHE CALLED A SECOND TIME AND INFORMED THEM OF THE RECALL LETTER, AND THEY STATED THE PAPER WORK HAD TO BE IN BY APRIL 1, 2005. THE RECALL LETTER WAS POST MARKED MARCH 21, 2005 AND SAID NOTHING ABOUT A TIME FRAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141292October 31, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION CYLINDER WOULD NOT TURN WHEN KEY WAS INSERTED. I HAD TO HAVE THE CAR TOWED TO A DEALER, WHO CHARGED $350 TO DRILL OUT THE CYLINDER AND REPLACE IT WITH A NEW ONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141245October 30, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH FAILURE IN 2000 FORD FOCUS LEFT ME AND MY THREE CHILDREN STRANDED IN SECLUDED AREA AT DARK. AT THIS POINT NOTHING HAS BEEN DONE TO REPAIR THE PROBLEM ALTHOUGH I HAVE RESEARCHED THIS ISSUE AND IT IS APPARENT THAT IT SEEMS TO BE A COMMON PROBLEM FOR THE FORD FOCUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140945October 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, ELECTRICAL SYSTEM:WIRING
MY 2000 FORD FOCUS WOULD NOT START ON 6/29/05 SO I HAD IT TOWED TO TOWN & COUNTRY FORD ON 6/30/05. PRIOR TO THE TOW TRUCK LEAVING, I CHECKED THE LIGHTS, HORN, ETC TO MAKE SURE ALL WORKED BEFORE FORD WORKED ON THE CAR. THEY DID. WHEN THEY SERVICE MAN JOHNNY GARDNER CALLED ME THAT AFTERNOON TO TELL ME WHAT WAS WRONG WITH THE VEHICLE HE STATED " THE GROUND SCRAP WIRE , AND IGNITION SWITCH NEED TO BE REPAIRED" I TOLD HIM THAT WAS IMPOSSIBLE ABOUT THE IGNITION SWITCH WHEN I HAD IT REPAIRED 1 MONTH EARLIER. JOHNNY THEN CHANGED THE STORY STATING " JUST THE GROUND SCRAP WIRE NEEDS TO BE REPAIRED". I HAD THEM FIX THAT PART AND WENT TO PICK UP THE CAR. WHILE DRIVING DOWN THE STREET A CAR SWERVED INTO MY LANE AND WHEN I WENT TO BLOW MY HORN IT DID NOT WORK. I SLOWED DOWN AND MY BRAKES MADE A HARD GRINDING NOISE. I IMMEDIATELY CALLED TOWN & COUNTRY FORD ASKING THEM WHY WAS MY CAR HORN NOT WORKING, AND THE BRAKES WERE MAKING A GRINDING NOISE. THEY REPLIED " I COULD BRING THE CAR BACK AND PAY TO HAVE IT FIXED". I TOOK THE CAR TO AN INDEPENDENT AUTO REPAIR SHOP WHO STATED THE HORN COULD NOT BE FIXED BECAUSE SOMEONE UNHOOKED THE COMPONETS UNDER THE HOOD, AND TO FIX IT FORD CAN ONLY GET THE PARTS. THEY ALSO TOLD ME THAT THE AXLE ON MY RIGHT BRAKE WHEEL WAS SPLIT. PRIOR TO TAKING THIS CAR TO TOWN & COUNTRY FORD I HAD NO BRAKE PROBLEMS. I WAS TOLD BY TOWN & COUNTRY FORD TO CHECK MY REPLACE THE RELAY SWITCH TO THE HORN. I DID AND THE HEADLIGHTS, INTERIOR LIGHTS, AND WINDSHIELD WIPERS DO NOT WORK. THE CAR WILL NOT GO IN REVERSE. MY CAR WAS FINE PRIOR TO TOWN & COUNTRY FORD'S WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140871October 26, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION. KEY STARTS TO GET STUCK IN IGNITION NO WARNING IGNITION LOCKS AND CAR WILL NOT START. TO FIX THE PROBLEM IGNITION GETS DRILLED OUT AND COSTS $175.31. THIS SEEMS TO BE A NATIONAL PROBLEM WITH THE MAKE, MODEL AND YEAR OF THIS CAR AND SHOULD BE RECALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136723October 26, 2005
ELECTRICAL SYSTEM
DT: THE CALLER SAID AUTOMATIC LOCKS ON THE DOORS AND TRUNK DID NOT WORK. THE KEYLESS ENTRY REMOTE FOR THE LOCKS WILL NOT WORK TO LOCK OR UNLOCK THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE WILLING TO PROVIDE ANY FINANCIAL ASSISTANCE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140742October 25, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION STICKS. WON'T LET ME TURN KEY OR SOMETIMES EVEN PUT KEY IN IGNITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140790October 25, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I WAS SOUTH BOND ON WARREN AND OBSERVED, AND SMELLED SMOKE. I WENT TO PULL OVER AND FOUND OUT I HAD LOST BRAKES. I APPLIED THE EMERGENCY BRAKE AND CAME TO A STOP,
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10140580October 24, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS, SUSPENSION:FRONT:WHEEL BEARING
MINE IS A FORD FOCUS 2000 SE. THE REAR WHEEL BEARING ON THE LEFT SIDE HAS GONE BAD AND NEEDS TO BE REPLACED ON MY VEHICLE. IT IS CAUSING A LOUD RUMBLING NOISE AT SPEEDS HIGHER THAN 20 MILE/HR AND WOBBLE AT SPEEDS HIGHER THAN 50 MILE/HR. APPARENTLY THIS IS A COMMON PROBLEM AND CAN LEAD TO THE WHEEL COMING OFF DURING MOTION. IT SEEMS LIKE THERE WAS A SERVICE CAMPAIGN BY THE FORD COMPANY (NHTSA CAMPAIGN ID 01I017000) TO ADDRESS THIS ISSUE. I ALSO NOTED NHTSA ACTION NUMBER PE 02016 FOR THIS SAME PROBLEM. I CONTACTED THE COMPANY TO BE TOLD THAT MY PARTICULAR VEHICLE (ACCORDING TO THE VIN NUMBER) WAS NOT SUPPOSED TO BE HAVING THIS PROBLEM AND THUS NOT PART OF ANY SERVICE CAMPAIGN OR RECALL. IT IS VERY UNFORTUNATE THAT THE COMPANY DOES NOT TAKE RESPONSIBILITY OF A COMMON SAFETY PROBLEM WITH THEIR VEHICLE, JUST BECAUSE IN THEIR ASSESSMENT IT IS NOT THEIR FAULT. I WAS WONDERING IF I CAN TAKE ADVANTAGE OF THE ABOVE MENTIONED SERVICE CAMPAIGN OR THE NHSTA ACTION NUMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140519October 23, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION SWITCH WILL NOT TURN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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