Ford Focus Complaints (2018)

837 consumer complaints on file.

#11258410September 26, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER 25 MINUTES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE OVERHEATED, BUT COOLED DOWN ONCE THE ACCELERATOR PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO GILLIE HYDE AUTO GROUP (610A HAPPY VALLEY RD, GLASGOW, KY 42141, (888) 621-5047) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257772September 24, 2019
ENGINE, POWER TRAIN
THE TRANSMISSION LUGS OR SLIPS WHEN GOING FROM A STOPPED POSITION. IT WILL EVENTUALLY GO AND SEEMS TO BE FINE ONCE I AM OVER 25 MILES PER HOUR. IT STARTED ABOUT 4 WEEKS AGO AND SEEMS TO BE MORE FREQUENT. THE VEHICLE ONLY HAS ABOUT 30,000 MILES ON IT. IT GETS REGULAR OIL CHANGES AND IS NOT DRIVEN ROUGHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257344September 23, 2019
ENGINE
WHILE SITTING AT A LIGHT OR CORNER AFTER A STOP THE CAR SHAKES & BOUNCES UNTIL I MOVE AGAIN, ONLY 15000 MILES ON IT. I AM THE ONLY DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254023September 8, 2019
SEAT BELTS
I HAVE TESTED THIS MANY TIMES, AND YIELDED THE SAME RESULT. WHEN THE DRIVERS SEATBELT IS UNBUCKLED WHILST IN MOTION, THERE IS NO LIGHT OR AUDIBLE ALARM UNTIL YOU COME TO A FULL AND COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253728September 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252067August 28, 2019
POWER TRAIN
BOUGHT THIS VEHICLE AUGUST 2018 FROM PRINCE FREDERICK FORD EVER SINCE THEN I HAVE HAD NOTHING BUT ISSUES WITH THE CAR MAKING A VIBRATION GRINDING NOISE ALONG WITH A SHUDDER WHEN I LET OFF THE GAS THE CAR INCREASE SPEED CAUSING A SLAM ON THE BREAKS VEHICLE HESITATES AT TIMES WHEN INCREASING SPEED THIS VEHICLE SCARES ME SO MUCH HAVE BEEN TO DEALER 3 TIMES JUST TO SAY CAN'T DUPLICATE ISSUE WHICH IS A LIE I WOULD LOVE TO GO TO A NEW CAR BUT THE ROLLOVER AMOUNT IS INSANE AND DON'T WANNA DO THAT FOR A POS CAR I HAVE WRITTEN FORD BUT THEY SAY GO TO A DEALER WE HAVE NOTHING TO DO WITH THAT WHEN THEY DO THEY MAKE THE CRAPPY UNSAFE CAR NOT TO MENTION THE CAR DASH MAKES NOISES AND IT'S OVERALL A CHEAP VEHICLE THAT SHOULD NOT BE ON ROAD HIGHLY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246324August 26, 2019
POWER TRAIN
WHILE SITTING AND MOVING SLOWING IN TRAFFIC, AT TIMES, THE VEHICLE WILL SUDDENLY SURGE OR LURCH FORWARD , VERY JERKY ACELERATION FROM A STOP, THE CLUTCH WAS ALREADY REPLACED ONCE AND THIS VEHICLE HAS ONLY 61000 MILES! I HAD TO PURCHASE ANOTHER EXTENDED WARRANTY TO 100,000, WHEN THIS IS UP THEN WHAT DO I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246191August 24, 2019
POWER TRAIN, UNKNOWN OR OTHER
WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245108August 19, 2019
POWER TRAIN
VEHICLE PURCHASED NEW FEB 2018, IN NOV 2018 WITH APPROX. 11K MILES, VEHICLE BEGAN SKIPPING ON ACCELERATION AND DECELERATION WITH GRINDING NOISES, DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED, VEHICLE BEGAN HAVING THE SAME ISSUES IN APRIL 2019 WITH 18K MILES, CLUTCH REPLACEMENT NEEDED AGAIN, HAD TO WAIT 6 WEEKS, PART BACK ORDERED, FOR REPLACEMENT CLUTCH, REPLACED JUNE 2019, VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN IN AUG 9, 2019 WITH 21K MILES, DETERMINED THE CLUTCH NEEDS REPLACED AGAIN. NEXT AVAILABLE APPT WITH DEALERSHIP, LAST WEEK OF AUGUST, FIRST WEEK OF SEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244768August 18, 2019
ENGINE
CAR STALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244103August 15, 2019
ENGINE, POWER TRAIN
THE TRANSMISSION HAS BEEN SKIPPING WHICH CAUSED A BELT TO BREAK INSIDE THE ENGINE AND THEN THE OIL PUMP WENT OUT. HAD AN OIL CHANGE AROUND JULY 1ST AND NOTHING WAS WRONG. FORD CLAIMS IT WAS MY FAULT BECAUSE I WAS OVER 2,000 MILES ON AN OIL CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244115August 15, 2019
POWER TRAIN
TAKATA RECALL. MY CAR IS ONLY 8 MONTHS OLD AND ALREADY HAS HAD THE CLUTCH REPLACED. IT IS SHOWING SIGNS THAT MY 2014 DID FOR IT'S RECALL. IT IS ACTING LIKE IT IS GOING TO STALL AND ACTUALLY STALLED ON ME IN THE MIDDLE OF THE HIGHWAY 17 JUST SOUTH OF MAYSVILLE NC WHILE I WAS DRIVING. MY 2014, CELLA FORD IN NEW BERN, NC KEPT SAYING IT WAS NOT UNDER RECALL UNTIL IT STALLED OUT IN THE MIDDLE OF A BRIDGE, ALMOST CAUSING HER TO GET REAR ENDED WITH MY DAUGHTER AND GRANDDAUGHTERS ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243296August 12, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243125August 11, 2019
UNKNOWN OR OTHER
SEE ATTACHED LETTER. I HAVE COPIES OF ALL RECEIPTS, IF YOU NEED TO SEE THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241083August 1, 2019
POWER TRAIN
CAR'S TRANSMISSION SHUTTERS OR JERKS AT VARIOUS TIMES LIKE ACCELERATING FROM A STOPPED POSITION. FRIGHTENED AND IRRITATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234697July 25, 2019
POWER TRAIN
TRANSMISSION WOULD SHUDDER AND NOT ENGAGE 2ND GEAR. ACCELERATION WOLD BE BOGGED DOWN MAKING IT HARD TO PASS OTHER VEHICLES OR MERGE ON THE HIGHWAY. CLUTCH PACK REPLACED AT 39,991 MILES UNDER POWERTRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234029July 23, 2019
ENGINE
TRANSMISSION VIBRATION INVOLVING DOUBLE CLUTCH @ SPEEDS 13 -18 MPH IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234093July 23, 2019
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234306July 23, 2019
SERVICE BRAKES, POWER TRAIN
TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232438July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 68 MPH, THE TRANSMISSION WENT INTO NEUTRAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, WAITED A FEW MINUTES, AND THE VEHICLE STARTED NORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO FOWLER FORD (3400 S SHERIDAN AVE, TULSA, OK, 74145) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED ALONG WITH TRANSMISSION SEALS THAT WERE INSTALLED INCORRECTLY FROM THE FACTORY. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR THE THIRD TIME AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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