Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11351961August 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
PROBLEMS I HAVE HAD WAS SLIPPING, BUCKING, JERKING, AND SUDDENLY ACCELERATE. IN ADDITION, THE TRANSMISSIONS CAUSED DELAYED ACCELERATION AND DELAYS IN DOWNSHIFTS, CUTS OFF IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351421August 26, 2020
POWER TRAIN
I FOUND OUT THAT FORD ADMITTED THEIR 6 SPEED SPORT TRANSMISSION IS FAULTY. THERE IS A CLASS ACTION SUIT AGAINST FORD FOR THIS, BUT WHEN I NOTIFIED FORD OF MY INTENT TO JOIN THE CLASS (WHICH WAS REQUIRED), FORD DID NOT RESPOND. WHEN I CONTACTED THE CLASS LAWYER, THEY SAID THEY COULD NOT INCLUDE ME BECAUSE I HAD ONLY HAD THE TRANSMISSION CALIBRATED TWICE BEFORE THE DEADLINE. (3 TIMES WERE REQUIRED) IT IS STILL RUNNING POORLY. I BOUGHT THE CAR FROM CARMAX IN DEC. 2018, SO IT IS VERY LIKELY THAT THE PREVIOUS OWNER HAD TAKEN THE CAR IN FOR THE SAME TRANSMISSION PROBLEM AT LEAST ONCE BETWEEN (NEW) 2014 AND 2018. I AM WONDERING, "WHY" WHEN MULTIPLE MODELS OVER SEVERAL MANUFACTURING YEARS HAVE THIS SAME TRANSMISSION, HAS THERE NOT BEEN AN OFFICIAL RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351272August 25, 2020
POWER TRAIN
SHIFTS HARD HESITATES HARD TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350666August 21, 2020
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO BLOW THE HORN AT ANOTHER DRIVER DRIVING THROUGH THE STOP SIGN, THE HORN FAILED TO OPERATE. THE CONTACT WAS CONCERNED THAT DUE TO THE HORN NOT FUNCTIONING IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO FORD OF NORTHAMPTON (968 BRIDGE RD, NORTHAMPTON, MA 01060) WHERE THEY INFORMED THE CONTACT THAT THERE WERE WIRES UNDERNEATH THE VEHICLE THAT WERE CORRODED, CAUSING THE HORN TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350051August 18, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR WANT START IT WILL TURN ON THEN WHEN TRYING TO GO THE CAR STALLS OUT AND THE CAR KEEPS ACCLERATING. IT READS ENGINE FAILURE AND I HAVENT EVEN HAD THIS CAR TWO YEARS YET AND AINT EVEN FINISH PAYING I OFF. I HAD TO GET TOLLED OFF THE HIGHWAY WITH MY KIDS DO TO THE CAR WANT START AND WHEN GOT IT HOME IT STARTED BUT KEEPS ACCELERATING. I NEED THIS CAR TO GET CHECKED OR SOMETHING THIS IS UNSAFE FOR MY TODDLERS WHEN I HAVE TO USE THAT VEHICLE TO GET BACK AND FORTH TO WORK AND TAKE MY KIDS TO DAYCARE..WHAT AM I SUPPOSE TO DO WITH A VEHICLE IM STILL PAYING ON AND WANT START. I HAVE BEEN RESEARCHING AND SEEN THAT MULTIPLE PEOPLE BEEN HAVING PROBLEMS WITH THERE FORD FOCUS THE SAME PROBLEMS IM HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349969August 17, 2020
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE STREET, AND MY CAR LOST POWER IN THE MIDDLE OF TRAFFIC. I COULDN'T DO ANYTHING EXCEPT LET THE CAR COAST TO THE NEAREST SIDE STREET. THIS IS THE FIRST TIME IT HAS GOTTEN TO THIS PARTICULAR DEGREE. BEFORE THIS HAPPENED, I WAS ON MY WAY HOME AND AS I WAS LEAVING THE STOP LIGHT, THE CAR HESITATED AND TOOK A WHILE BEFORE THE SPEED WOULD PICK UP. IT ALSO DID SOME WEIRD THINGS THAT I CAN'T EXPLAIN, BUT KNOW THAT IT SHOULDN'T HAVE HAPPENED. AFTER THIS FIRST INCIDENT, I IMMEDIATELY CONTACTED FORD AND COMPLAINED ABOUT THE PROBLEM. I WAS ADVISED THAT THE CAR HAD TWO EXTENDED WARRANTIES AND I SHOULD TAKE IT INTO A AUTHORIZED DEALER AND HAVE THE VEHICLE DIAGNOSED AND THAT IF IT WAS A TRANSMISSION MODULE ISSUE OR SOMETHING TO THAT EFFECT, IT WOULD BE COVERED UNDER THE WARRANTY AND THE REPAIRS WOULD BE DONE AT NO COST. I TOOK THE VEHICLE TO A FORD DEALERSHIP IN TENNESSEE AND WAS TOLD THAT MY VEHICLE HAD AN BRANDED TITLE AND THE DEALERSHIP REFUSED TO PUT THE CAR ON THE MACHINE UNLESS FORD CORPORATE CALLED THEM DIRECTLY WITH AN AUTHORIZATION CODE. I CALLED FORD CORPORATE BACK AND EXPLAINED TO THEM WHAT THE ISSUE WAS AND THE AGENT PUT ME ON HOLD AND CALLED THE DEALERSHIP AND GAVE HIM ALL THE INFORMATION HE NEEDED TO START THE WORK ON MY VEHICLE. ABOUT THREE HOURS LATER, I WAS CONTACTED BY THE DEALERSHIP AND WAS TOLD TO PICK UP MY VEHICLE BECAUSE SOMEONE FROM FORD HAD CONTACTED HIM AND SAID THAT MY WARRANTY WAS NO GOOD. I EMAILED THE CEO AT FORD CORPORATION, AND AFTER TWO WEEKS, STILL HAVEN'T HEARD BACK FROM HIM. I CALLED THE CORPORATE OFFICE AGAIN AND WAS TOLD THE SAME THING AS BEFORE, WHICH IS THAT MY CAR HAS TWO EXTENDED WARRANTIES AND THE WORK SHOULD HAVE BEEN DONE BECAUSE ONE WARRANTY COVERS THE TRANSMISSION WHETHER IT HAS A BRANDED TITLE OR NOT. NOW, I HAVE A CAR SITTING UP, UNNECESSARY EXPENSES AND A DENT IN MY BACK BUMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349327August 14, 2020
FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME WHEN OUT OF NOWHERE, MY VEHICLE IS STARTING TO STALL AND I KEPT PUNCHING THE GAS AND IT WAS LIKE THE KEY WAS OFF. LUCKILY, EVEN THO I WAS IN TRAFFIC, I WAS IN THE RIGHT HAND LANE AND THERE WAS A SHOULDER I WAS ABLE TO PULL OVER ON. YOU CAN TURN IT OVER AND IT QUICKLY STALLS. WHEN I GOT MY VEHICLE TO BE CODE READ, IT SAID ,'NO FUEL DELIVERED TO THE FUEL RAIL.' I COULD HAVE CAUSED OR BEEN IN A HORRIBLE WRECK IF LUCK HAD NOT BEEN THAT I WAS CLOSE TO A SHOULDER TO PULL OVER AT. I WAS ON THE HIGHWAY DRIVING IN MULTIPLE LANES THIS IS A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349331August 14, 2020
ELECTRICAL SYSTEM
THE BUTTONS ON MY KEY ALL WORK BUT WHEN I GO TO START MY CAR IT SAYS THERE IS NO KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349338August 14, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
BACK AT THE END OF JUNE, FIRST PART OF JULY I HAD A CHECK ENGINE LIGHT ON AND THEN THE NEXT DAY IT WAS OFF BUT SOME STUPID "MY KEY CAME ON AND NOT IT REGULATES MY SPEED AND VOLUME. I AM NOT PAYING OVER $200 TO HAVE IT REMOVED. BUT THE MOST IMPORTANT THING IS THE CLUTCH ON MY TRANSMISSION IS OUT AND FORD WON'T REPLACE IT FOR FREE AND I DONT HAVE THE MONEY TO FIX IT. I BELIEVE FORD SHOULD FIX IT FOR FREE SINCE THEY CAN'T BUILD GOOD TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348932August 12, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ENGINE STOPPED WHILE IN MOTION ON FREEWAY. ENTIRE ELECTRICAL SYSTEM AND ACCELERATION WOULD NOT POWER BACK ON. STEERING AND BRAKES WERE STILL OPERATIONAL. AFTER PULLING OVER, THE CAR WILL NOT TURN ON, AND DOORS WILL NOT REMAIN LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344275August 10, 2020
STRUCTURE:BODY, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AUTONATION FORD LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713 WHO REPLACED THE DUAL CLUTCH SHIFTER BUT THE FAILURES CONTINUED TO OCCUR AND THE MESSAGE TRANSMISSION FAILURE WAS DISPLAYED. ADDITIONALLY, THE SUNROOF WOULD NOT COMPLETELY CLOSE CAUSING RAIN TO LEAK INTO THE CABIN OF THE VEHICLE, ALL 4 DOORS WOULD NOT SHUT PROPERLY, THE TIRE AIR MONITORING SYSTEM MALFUNCTIONED, AND THE CATALYTIC CONVERTER FAILED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344057August 8, 2020
STEERING
POWER ASSIST FAILURE WHEN MANEUVERING IN PARKING LOT. HAD TO TURN OFF AND RESTART. THIS IS REOCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343778August 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE POWER STEERING JUST STOPS WORKING FROM TIME TO TIME. THIS HAPPENED WHILE TAKING A CURVE THE LAST TIME THIS HAPPENED. I HAVE FOUND THAT NUMEROUS PEOPLE ARE HAVING THIS ISSUE WITH A NUMBER OF THEIR FORDS THAT HAVE THE ELECTRONIC STERRING ASSIST. THIS HAPPENED TO ME THE FIRST TIME ON MARCH 5 THIS YEAR. (2020) I REMEMBER BECAUSE IT WAS MY BIRTHDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343417August 5, 2020
LATCHES/LOCKS/LINKAGES, STRUCTURE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING OR WHILE THE VEHICLE WAS IDLING, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *LN THE CONSUMER STATED THE VEHICLE MOLD GROWING ON THE PASSENGER SIDE CARPET. THE ENGINE WOULD REV UP WHEN DEPRESSING THE GAS PEDAL, BUT WOULD NOT MOVE. THE CAR DOOR WOULD UNLOCK INDEPENDENTLY AND FLY OPEN WHILE DRIVING OR STOPPED. THE TRANSMISSION/ETC EXPERIENCED A FAILURE. *JS *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343454August 5, 2020
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKING TO THE #1 COCHRAN FORD LOCATED AT 110 RTE 908 BUILDING 1, NATRONA HEIGHTS, PA 15065, WHERE THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE. THE TECHNICIAN STATED THAT A DIAGNOSTIC TROUBLE CODE WAS NOT PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343366August 4, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WANT TO FINE A COMPLAINT AGAINST THE FORD DEALER. I HAVE APPROXIMATELY 3 MONTHS WITH PROBLEM. IT'S BECAUSE OF GAS EVAPORATIONS. I HAD WITH ME A LATTER THAT FORD SEND ME TO ME FOR RECALL WHICH I HAD TO HAVE IT REPAIRED AND THEY WANT TO CHARGE ME FOR IT. SUPPOSEDLY THEY REPAIRED THAT, WHEN THEY NEVER DID AND PROOF OF THIS IS THAT THERE IS THE PROBLEM AS WELL AS THE TRANSMISSION THEY JUST MARKED DONE AND THEY NEVER DID I, BECAUSE I DON'T HAVE THE PROBLEM BEFORE AND NOW I HAVE IT. THEY DON'T WANT TO REPAIRED THOSE 2 FACTORY FAILURES. I WANT TO SEE WHAT CAN I DO TO THEY FIX IT AT NOT COST SINCE. IT'S A FACTORY FAILURE AND I'M NOT THE ONLY ONE WITH THAT PROBLEM. THAT IS A SERIOUS PROBLEM THEY SAID THAT IN THE LATTER THEY SEND ME. I SEND YOU A PICTURE I HAD. THEY TOOK THE ANOTHER ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343005August 3, 2020
ENGINE
PREVIOUSLY GOT RECALLS FIXED ON THE CAR WHICH FIXED ALL STALLING PROBLEMS. 3 MONTHS LATER I GO TO DRIVE AND WHILE IN MOTION IT STARTS STALLING AND THE CHECK ENGINE LIGHT COMES ON AND STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343065August 3, 2020
STEERING
I STARTED MY CAR FROM A STATIONARY POSITION ON A STREET AND THE CONSOLE STATED THAT THE 'POWER STEERING ASSIST WAS DISABLED. SERVICE REQUIRED.' THE STEERING WHEEL WOULD NOT MOVE LEFT OR RIGHT. I RESTARTED THE CAR AND THE STEERING WHEEL WOULD MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343106August 3, 2020
UNKNOWN OR OTHER
CLUTCH WAS REPAIRED AND NOW A PART OF THE NEW CLUTCH NEEDS REPLACEMENT AND THEY DON'T WANT TO HELP ME! I KNOW IT'S PART OF THE RECALL!! NOW I CAN'T USE MY CAR BECAUSE I HAVE TO PAY $2K OUT OF POCKET TO GET IT FIXED! WHEN I KNOW IT'S THE RECALL. IT'S THE CLUTCH!!! ALSO.. THE ATTACHED WORK ORDERS.. WERE NOT GIVEN TO ME WHEN I PURCHASE THE CAR. BUT THEY WERE IN THE CAR MANUAL BOOK. AND IT'S SAYS THE CAR WAS ALREADY HAVING TRANSMISSION PROBLEMS AT 15 THOUSAND MILES! IF I WOULD'VE KNOWN . I WOULD HAVE NEVER PURCHASED THIS VEHICLE! THIS CAR IS A LEMON!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342560July 31, 2020
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HATCHBACK FAILED TO CLOSE AND LOCK SECURELY. THE VEHICLE WAS TAKEN TO SCAFFIDI MOTORS PARTS DEPARTMENT (3733 STANLEY ST, STEVENS POINT, WI 54481, (715) 344-4100) WHERE THE AREA AROUND THE LOCKING MECHANISM WAS CLEANED. THE CONTACT WAS INFORMED THAT THE CLEANING MAY NOT FIX THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OFT THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 42,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus