Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11231054July 11, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
1. THE TRANSMISSION JUMPED AT INTERSECTION ONCE. THE TRANSMISSION DID NOT SWITCH FROM PARK TO DRIVE ONCE. THE SOFTWARE WAS RE-CONFIGURED SEVERAL TIMES BUT IT STILL NOT RUNNING SMOOTHLY AT LOW SPEED. THIS ISSUE HAPPENED SINCE I BOUGHT THE CAR IN NEW. 2. THE FUEL TANK INDICATOR DID NOT SHOW CORRECT FUEL LEVEL. THE ENGINE LIGHT ON. THE CAR SEEMS LOOSING POWER. HAD TO BRING THE CAR TO THE DEALER TO RE-CONFIGURE THE SOFTWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231056July 11, 2019
POWER TRAIN
CAR STOPPED ON MOTION WITH AN ALARM STOP SAFELY NOW, WHEELS LOST POWER, STEERING WHEEL WAS ABLE TO FUNCTION SO CAR HAD TO BE PUSHED TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231072July 11, 2019
ENGINE
VEHICLE STALLS ERRATICALLY DUE TO A FUEL DELIVERY ISSUE. LEAVES DRIVER STRANDED WITH NO MEANS OF STARTING THE CAR. FORD IS AWARE OF THE ISSUE VIA NHTSA RECALL NUMBER: 18V735 BUT NO SOLUTION HAS BEEN IMPLEMENTED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231073July 11, 2019
POWER TRAIN
I PURCHASED A BRAND NEW 2013 FORD FOCUS IN JUNE 2013, I BEGAN HAVING ISSUES WITH THE CAR LURCHING AND SHUDDERING IN FALL 2014. WHEN I APPLY MY FOOT TO THE GAS, THE CAR HESITATES AND THEN LURCHES AND SHUDDERS BEFORE FULLY ACCELERATING. THE PROBLEM IS THE TRANSMISSION. WHEN GOING UPHILL, THE CAR HESITATES AND SHUDDERS EXCESSIVELY. THE SHUDDERING IS WORSE IN COLD WEATHER AND WHEN AIR CONDITIONER IS RUNNING IN HOT WEATHER. I WAS TOLD IT WAS AN ISSUE WITH THE CLUTCH IN THE TRANSMISSION AND IT WAS REPLACED IN OCT 2014. IN JAN 2016, I WAS BACK WITH THE SAME PROBLEM AND THEY GAVE THE SAME FIX. THERE WERE RECALLS THAT REQUIRED REPROGRAMMING WHICH I HAD DONE BUT THE SHUDDERING CONTINUED. 4 MONTHS AGO, I WAS TOLD IT WAS NOT SHUDDERING OUTSIDE OF NORMAL AMOUNTS AND I HAD TO PAY FOR THE REPAIRS EVEN THOUGH IT SHOULD HAVE BEEN COVERED UNDER MY DEALER WARRANTY. WHEN I GOT THE CAR BACK IT WAS STILL SHUDDERING AND I HAVE NOT GONE BACK. IF I GET THE CAR SERVICED ANYWHERE ELSE, I LOSE THE LIFETIME POWER TRAIN WARRANTY THAT THE SPECIFIC DEALERSHIP OFFERED. I CANNOT AFFORD A NEW CAR NOR CAN I CONTINUE TO PAY OUT OF POCKET FOR REPAIRING THE SAME PROBLEM OVER AND OVER AGAIN. THE PROBLEM IS CONTINUING AND I AM FRUSTRATED WITH THE SERVICE MANAGERS ATTITUDE ABOUT GETTING IT FIXED. THE LAST TIME IT WAS "FIXED" WAS MARCH 2019 BUT THE SHUDDERING NEVER WENT AWAY. I WAS TOLD THE TRANSMISSION WOULD RE-LEARN MY DRIVING STYLE AND IT WOULD GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230632July 10, 2019
FUEL/PROPULSION SYSTEM
"TAKATA RECALLS" TOOK IN FOR RECALL TO FIX THE PROBLEMS. THE VEHICLE WHEN DRIVEN, ABOUT TO STALL WHEN IT SLOWS DOWN, LIKE AT STOP, IT SOUNDS LIKE A LITTLE GAS BEING TAKEN WHILE IN MOTION, CITY STREET, COUNTRY ROAD, THEN HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230790July 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
THIS FOCUS HAS GAVE ME NOTHING BUT PROBLEMS . I'VE HAD IT FOR ALMOST 4 YEARS IN JANUARY. AND IT'S LEFT ME STRANDED NUMEROUS TIMES MULTIPLE TRIPS TO THE DELERSHIP LETS NOT GET STARTED ON HOW AWFUL THEY ARE. I'M GOING TO TRADE IT IN . NEVER WILL I BUY ANOTHER FORD !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230816July 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE A 2013 FORD FOCUS SE. I BOUGHT IT USED AT 84K MILES FROM A DEALERSHIP IN FEBRUARY OF 2019. FIRST TIME I GOT GAS AFTER BUYING THE CAR IT HAD TROUBLE STARTING AFTERWARDS. HAD THAT FIXED AND IT DOESN'T STALL BUT THE MILES TO EMPTY READS INCORRECTLY NOW. ALSO STARTED MAKING A GRINDING SORT OF NOISE WHEN I'M GOING UP SLIGHT INCLINES. WHEN I GO FROM A STOP LIGHT OR STOP SIGN IT SHUDDERS DURING ACCELERATING. I WAS GETTING ONTO THE HIGHWAY AND HAD TO STOP ON THE ENTRANCE RAMP DUE TO ROAD WORK AND ALMOST COULDN'T GET ENOUGH POWER TO GET ONTO THE INTERSTATE. CURRENTLY THIS WEBSITE IS SAYING ALL OF MY RECALLS HAVE BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230448July 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED GREAT AMERICA FORD LINCOLN(580-338-8423, LOCATED AT 906 U S 54, GUYMON, OK 73942) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230490July 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ZIEMES FORD (3004, 5700 E MAIN ST, FARMINGTON, NM 87402, (888) 375-9581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230491July 9, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WE HAD TRANSMISSION CLUTCHES REPLACED THROUGH RECALL. THIS DID NOT FIX PROBLEM. WHILE DRIVING, CAR WILL START FLASHING TRANSMISSION ERROR, HILL ASSIST ERROR, BREAKING ERROR , ETC.. THEN THE CAR WILL STALL. WE HAVE TAKEN IT TO DEALER 3 TIMES NOW. THIS HAS HAPPENED ON BUSY CITY STREETS AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229913July 7, 2019
ELECTRICAL SYSTEM, ENGINE
TRANSMISSION SYSTEM ON DASH DOESN'T RECOGNIZE CAR IS IN PARK OR ANY CHANGES IN GEAR. IT REFUSES TO START (OR EVEN CRANK).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229737July 6, 2019
UNKNOWN OR OTHER
SIDE DOOR LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229462July 4, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
STUDDERING, SHAKING UPON ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229207July 3, 2019
ENGINE, STEERING
DROVE TO WORK FINE, ON MY WAY HOME, ALERT COMES ON STEERING WHEEL FAULT AND THEN I CAN BARELY TURN THE WHEEL. I PANIC AND PULL INTO AUTO ZONE, WHICH THEY SAY I MAY NEED POWER STEERING FLUID SO I BUY A BOTTLE. LOOK IN THE CAR BOOK TO SEE WHERE TO PUT IT, TURNS OUT THIS CAR ISNT EQUIP WITH THAT, I HAVE AN ESP! GET IN THE CAR AGAIN AND EVERYTHING IS FINE NO ALERT AND I CAN DRIVE IT FINE. NEXT DAY I GO TO DRIVE AND AGAIN I HAVE AN ALERT AND CAN NOT DRIVE!!! THIS IS MY 1ST CAR EVER AND IN THE 2YRS I'VE HAD IT NOTHING BUT RECALLS ON IT! THIS NEEDS TO BE A RECALL TO MANY ARE COMPLAINING ABOUT THE SAME ISSUE. WHAT IF THIS HAPPEN ON A HIGHWAY!?!?! ON TOP OF THIS I'M STILL WAITING FOR A FIX TO THE GAS GAUGE ISSUE, AND THE TRANSMISSION WAS SUPPOSEDLY FIX BUT IT'S STILL DOING THE SAME THING AFTER A FULL STOP, IT HAS A HARD TIME GOING AGAIN!!!!! I WILL NEVER BY A FORD VEHICLE AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228815July 1, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHEN MAKING TURNS OR COMING TO A STOP. THE CONTACT CALLED DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 892-2600) AND WAS INFORMED THAT THERE WAS NO REMEDY. A LOANER VEHICLE WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK OUT THE ISSUE WITH THE DEALER. THE FAILURE MILEAGE WAS 113,762.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223077June 27, 2019
POWER TRAIN, UNKNOWN OR OTHER
CAR WOULD NOT START. JUMP STARTED BATTERY. DASHBOARD REFERENCE TRANSMISSION ERROR. PRESS OK TO CLEAR THE MESSAGE. SHIFTED FROM PARK TO REVERSE AND THE CAR WOULD NOT MOVE. SHIFTED TO DRIVE AND CAR WOULD NOT MOVE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE INTERMEDIATE SHIFTING PROBLEMS. FORD REFERS TO THE SHIFTING PROBLEM WITH TRANSMISSION AS A CUSTOMER SATISFACTION PROGRAM AND NOT A RECALL. REFERENCING 14M02 AS THE CONTROL MODULE BEING THE CULPRIT AND 14M01 AS THE TRANSMISSION CLUTCH BEING THE COUSIN OF THE CULPRIT. THERE ARE SEVERAL POSTING INDICATING A LACK OF ADDRESSING THE FAULTY ISSUE WHEN DRIVING. WE DO NOT BELIEVE FORD IS TAKING AN ACTIVE ROLE IN IDENTIFYING TRACTABILITY OF THE COMPONENTS WE UNDERSTAND THERE IS A LAWSUIT FOR THIS PARTICULAR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222980June 27, 2019
UNKNOWN OR OTHER
VEHICLE SHUDDERS VIOLENTLY AT TIMES FROM STOP UP TO 10 MPH. THIS SEEMS TO BE AN INTERMITTENT PROBLEM FOR OVER A YEAR. BUT HAS BECOME A PROBLEM AS IT LOOSENED THE HEAT SHIELD. I HAD WARRANTY WORK DONE IN SEPTEMBER OF 2018 AND THEY MENTIONED THIS SHOULD FIX THE PROBLEM BUT IT HASN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222665June 26, 2019
STEERING
THE WARNING IN THE ATTACHED PICTURE CAME UP AND POWER STEERING QUIT WORKING. WARNING GOES OUT WHEN YOU TURN CAR OFF BUT IT'S RIGHT BACK ON WHEN YOU START THE CAR.. I WENT TO LEAVE FOR WORK AND STARTED THE CAR AND WENT TO PULL OUT OF MY DRIVEWAY AND COULD BARELY TURN THE STEERING WHEEL. SO I PARKED IT AND GOT IN MY PICK UP TRUCK. HAVEN'T DRIVEN IT SINCE BECAUSE IT WON'T GO OUT. HAD ANOTHER ISSUE WITH THE CAR. I HAD IT FIXED AT FORD FOR SEVERAL HUNDRED DOLLARS AND THEN A RECALL CAME OUT. WAS WAITING TO SEE IF A RECALL CAME OUT ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222565June 25, 2019
AIR BAGS, ENGINE
TL* THE CONTACT WAS CALLING ON BEHALF HER CLIENT WHO OWNED A 2013 FORD FOCUS. THE DRIVER WAS DRIVING AT 35 MPH AND DECREASING TO 15 MPH IN ORDER TO MAKE A LEFT TURN, THE VEHICLE STALLED WITH NO WARNING, AS A RESULT THE VEHICLE CRASHED A TREE. THE AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). BOTH THE DRIVER AND THE FRONT SEAT PASSENGER WERE TRANSPORTED BY AMBULANCE FOR MEDICAL TREATMENT. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES AS WELL AS A FRACTURED KNEE. THE FRONT SEAT PASSENGER REQUIRED THREE SURGERIES DUE TO THE INJURIES SUSTAINED FROM THE CRASH. A POLICE REPORT WAS FILED WITH CASE NUMBER: 0046196919U. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT A FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11221730June 21, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 738-5300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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