Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10149093January 31, 2006
FUEL SYSTEM, GASOLINE
THE DAY THE PROBLEM BEGAN MY CAR WAS IDLING VERY ODDLY. THE RPM'S WOULD RACE UP, LIKE I WAS ACCELERATING THEN THE NEXT SECOND IT SEEMED LIKE THE CAR WAS GOING TO DIE. THE CAR HAD OVER A 1/4 OF A TANK OF GAS IN IT. THEN THE CAR JUST QUIT WHILE I WAS DRIVING DOWN THE ROAD. TO FIND OUT IT WAS COMPLETELY OUT OF GAS EVEN THOUGH THE GAS GAGE READ 1/4. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149098January 31, 2006
ELECTRICAL SYSTEM:IGNITION
PUT KEY INTO IGNITION BUT KEY WILL NOT MOVE AT ALL AND VEHICLE WILL NOT START. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148716January 25, 2006
SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ALWAYS NOTED A RATTLING, WHICH I WAS TOLD WAS A STRUT NOISE, BUT NOTHING WAS WRONG. TWO WEEKS AGO THE RIGHT SIDE STRUT SPRING BROKE AND NEARLY DESTROYED A TIRE. HAD TO BE TOWED, AND THEN HAD SPRING REPLACED. 10 DAYS LATER THE LEFT SIDE SPRING BROKE AS I ENTERED DRIVEWAY. MANY RELIABLE SOURCES HAVE INFORMED ME THAT THERE WAS NO WAY A 2000 VEHICLE WITH 67,000 MILES SHOULD HAVE THESE PROBLEMS. THE WARRANTY EXPIRED. . BOTTOM LINE WAS THAT FORD USED EITHER INFERIOR OR DEFECTIVE SPRINGS ON A IMPORTANT PART OF THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148477January 24, 2006
AIR BAGS
MY FIANCE, PARENTS AND I WERE DRIVING HOME FROM DINNER AND GOT CAUGHT IN A SNOW STORM. KNOWING HOW BAD THE ROADS NEAR ME CAN GET I SLOWED DOWN TO 15 MPH WHEN I SAW THE ROADS WERE GETTING COVERED. WE CAME AROUND A CORNER AND CAUGHT A PATCH OF ICE AND THE CAR SLID INTO A CURB. UPON IMPACT OF THE CURB, BOTH AIRBAGS DEPLOYED AND THE WINDSHIELD WAS SMASHED (FROM THE AIRBAG. WHEN WE EXITED THE VEHICLE WE EXPECTED TO SEE MAJOR DAMAGE TO THE CAR. WE WENT TO THE PASSENGER SIDE OF THE CAR TO FIND THAT THE FRONT RIGHT TIRE WAS PUSHED BACK 3-6 INCHES AND THE FRONT RIGHT FENDER WAS SLIGHTLY BENT. ALL DAMAGE WAS FROM THE TIRE. I NEVER EXPECTED THAT MUCH DAMAGE FROM A 15 MPH COLLISION WITH A CURB. THERE WAS NO DAMAGE TO THE FRONT BUMPER WHERE THE AIRBAG CRASH SENSORS ARE LOCATED. COST TO FIX TIRE AND FENDER = $1,200. COST TO FIX AIRBAGS/WINDSHIELD/DASH DAMAGE FROM AIRBAGS = $4,000. WITH LITTLE DAMAGE TO THE VEHICLE, THE AIRBAGS DEPLOYED AND THE VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10148223January 20, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM:IGNITION:SWITCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:STABILIZER BAR, EXTERIOR LIGHTING:TAIL LIGHTS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SEATS:MID/REAR ASSEMBLY
DT: THE CONSUMER STATED THERE WERE MULTIPLE PROBLEMS WITH THE VEHICLE. THE BRAKES MAKE NOISES AND PULSATED WHEN THE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHERE THE BRAKE LIGHT SWITCH AND IGNITION CYLINDER SWITCHES WERE REPLACED. THE DEALER ALSO TURNED THE DRUMS, REPLACED THE BRAKE PADS AND RESURFACED THE FRONT ROTORS. THERE WAS A VIBRATION IN THE FRONT END WHEN BRAKING. THE LOWER BALL JOINT, RIGHT WHEEL BEARINGS, RIGHT FRONT SWAY BAR LINK, BONE SOCKET, STEERING RACK COLUMN AND TIE ROD ENDS WERE REPLACED IN AN ATTEMPT TO REMEDY THE PROBLEM. THE TAIL LIGHT COVERS RETAINED MOISTURE AND CONDENSATION BUILT UP. THE DEALER REPLACED THE TAIL LIGHT COVERS AND FUSES THAT WERE BLOWN DUE TO THE MOISTURE. LASTLY, THE CONTACT NOTICED THE REAR SEAT WAS LOOSE AND UPON INSPECTION THE DEALER DISCOVERED AN ANCHOR AND HINGE PROBLEM. THE BACK HINGE AND PILLAR WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148232January 20, 2006
ELECTRICAL SYSTEM
DT*: THE CONSUMER STATED WHILE TRAVELING 40 MPH THE OCCUPANTS STARTED SMELLING ELECTRICAL SMOKE. THE OCCUPANTS REALIZED THE VEHICLE WAS ON FIRE IN THE DASHBOARD; SMOKE WAS BILLOWING OUT OF DASHBOARD. THE CONSUMER PULLED THE VEHICLE OFF THE ROAD AND THE OCCUPANTS EXITED. THE VEHICLE WAS EXTINGUISHED, AND THEN TOWED TO THE CONSUMER HOME. THERE HAS BEEN NO INSPECTION OF THE VEHICLE. THE MANUFACTURER HAS BEEN ALERTED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10148110January 19, 2006
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK SET FOR MY 2000 FORD FOCUS ZTS HAD TO BE REPLACED. IT COST $315. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147884January 17, 2006
LATCHES/LOCKS/LINKAGES, EQUIPMENT:MECHANICAL, ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER FROZE ON 2000 FORD FOCUS SE REQUIRING CAR TO BE TOWED TO DEALER TO HAVE LOCK CYLINDER REPLACED AS THE KEY COULD NOT BE INSERTED INTO THE LOCK. THIS WAS COVERED BY WARRANTY AT THE TIME. IN DECEMBER 2005, IGNITION WOULD PERIODICALLY FREEZE WITH KEY INSERTED REQUIRING SEVERAL ATTEMPTS TO TURN THE KEY TO START THE CAR. CAR WAS TAKEN TO DEALER ON JANUARY 17, 2006 AND CYLINDER HAS TO BE REPLACED AGAIN AT A COST OF $453 SINCE THE CAR IS NOW OUT OF WARRANTY. I'VE NOTED NUMEROUS COMPLAINTS ON THE INTERNET ABOUT OTHER FORD FOCUS OWNERS WITH THE SAME PROBLEM. I CALLED FORD CUSTOMER SERVICE AND THEY WOULD NOT DO ANYTHING OTHER THAN NOTE THE COMPLAINT. THIS IS A SAFETY ISSUE IF THE LOCK FAILS WHEN THE CAR IS NEEDED IN AN EMERGENCY SITUATION. SINCE THIS IS A RECURRING PROBLEM, WHY HAS FORD NOT BEEN REQUIRED TO FIX THE PROBLEM? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147659January 12, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK FAILURE. THE FIRST ISSUE IS THAT I TRIED TO TAKE THE KEY OUT OF THE IGNITION AND THE ENTIRE IGNITION CYLINDER CAME OUT ON THE KEY. THIS HAPPENED SEVERAL TIMES RANDOMLY. THE SECOND ISSUE IS THE FAILURE FOR THE KEY TO TURN IN THE IGNITION. IT WAS INITIALLY AN INCONSISTENT PROBLEM THAT STEADILY GOT WORSE AND WORSE UNTIL FINALLY IT JUST BECAME A MATTER OF CHANCE AND A BATTLE OF PATIENCE TO GET IT STARTED. THIS STARTED HAPPENING AT 40K MILES WHICH IS RIDICULOUS. THE WORST CASE TOOK 30 MINUTES OF TWISTING, JINGLING, TURNING THE WHEEL, PUSHING THE KEY IN AND OUT AND FIDDLING WITH IT UNTIL IT FINALLY TURNED. I HAVE SINCE HAD THE CYLINDER REPLACED AND A NEW KEY MADE FOR ABOUT $250 OUT OF MY POCKET. AFTER A LITTLE RESEARCH I REALIZED THAT I AM ONE OF THOUSANDS OF PEOPLE WITH THE SAME PROBLEM, BUT FORD APPARENTLY FEELS THE PROBLEM DOESN'T EXIST. FORD SHOULD MAKE EACH ONE OF THEIR ENGINEERS DRIVE A FOCUS AND COUNT THE NUMBER OF DAYS THEY COME IN LATE OR MISS WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147468January 11, 2006
ELECTRICAL SYSTEM:WIRING
DT: THE CONTACT STATED THE DECK LID WIRING HARNESS WIRES OF THE ELECTRICAL SYSTEM FATIGUED AND BROKE. THERE WAS NHTSA RECALL CAMPAIGN 00V411000, REGARDING THE ELECTRICAL SYSTEM WIRING. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS SEEN BY A DEALER, AND THE DECK LID WIRING HARNESS WAS REPLACED. *AK FORD WAS UNWILLING TO PAY FOR REPAIRS. THE CONTACT AGREED THAT IT WAS THE EXACT SAME PROBLEM AS THE OTHER 2000 FORD, FOCUS, BUT THEY WOULD NOT COMPLY AS IT WAS MADE SHORTLY AFTER THEY ENDED THE RECALL DATE FOR THIS PARTICULAR PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147191January 8, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
THIS PARTICULAR PROBLEM HAS HAPPENED TO WAY TOO MANY PEOPLE. I FIRMLY BELIEVE IT IS A SAFETY CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147140January 7, 2006
UNKNOWN OR OTHER, EQUIPMENT, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
THERE IS A LEAK IN THE RESEVOIR FOR THE RADIATOR, ELECTRICAL PROBLEM WITH THE RADIO. THE RADIO KEEPS LOSING POWER WHEN GOING DOWN THE ROAD. THE MASTER SWITCH FOR THE PASSENGER WINDOW DOES NOT WORK, THE REAR PASSENGER WINDOW ASSEMBLY IS BROKE LEAVING THE WINDOW NOT ABLE TO STAY UP. THERE IS A FUNNY NOISE WHEN DRIVING DOWN THE ROAD. IT SOUNDS LIKE A CRACKLY NOISE. HALF OF THE TIME THE HEAT WILL NOT WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147066January 6, 2006
ENGINE AND ENGINE COOLING:ENGINE
2000 FORD FOCUS SUFFERS FROM DEFECTIVE MOTOR MOUNTS THAT COULD CAUSE DRIVE SHAFT DAMAGE. THERE WAS A RECALL FOR THIS PROBLEM IN SOME AREAS ACCORDING TO MY FORD DEALER, MY CAR WAS NOT INCLUDED IN THAT RECALL. I WOULD LIKE TO FILE A COMPLAINT TO DOCUMENT THAT MY CAR AND OTHERS FALLING IN THAT PARAMETER SHOULD BE INCLUDED IN THE RECALL FOR RIGHT MOTOR MOUNT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146962January 5, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT STATED THE IGNITION LOCKED UP WHILE ATTEMPTING TO START THE VEHICLE. AFTER DRIVING THE VEHICLE TO A DESIGNATION THE LOCKSMITH REPLACED THE IGNITION SWITCH. THE DEALERSHIP FOUND ON THE INTERNET SEVERAL OTHER YEAR MODEL VEHICLES WITH IGNITION SWITCH PROBLEMS. *AK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146746January 3, 2006
SUSPENSION:FRONT:WHEEL BEARING
MY 2000 FORD FOCUS BEGAN MAKING A VERY LOUD RUMBLING NOISE ALONG WITH A GRINDING NOISE WHILE DRIVING DOWN THE ROAD. I TOOK IT INTO MY MECHANIC AND HE SAID THAT BOTH REAR WHEEL BEARINGS WERE TOTALLY SHOT AND THE REAR WHEELS OF THE CAR WERE ABOUT TO FALL OFF. I CALLED FORD CUSTOMER CARE AND THEY SAID THAT SINCE THE CAR WAS OUT OF WARRANTY THERE WAS NOTHING THEY WERE WILLING TO DO. THIS WAS IN SPITE OF THE FACT THAT THE CAR HAD BEEN PREVIOUSLY RECALLED FOR THIS PROBLEM. I FEEL THAT THIS IS A SERIOUS AND LIFE THREATENING SAFETY DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146720January 2, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 FORD FOCUS SE, ENGINE WILL STALL WITH NO WARNING CAUSING A COMPLETE STOP OF THE VEHICLE IN THE MIDDLE OF THE HIGHWAY ALMOST CAUSING AN ACCIDENT. SINCE THE PROBLEM DIDN'T SHOW ANY PRIOR SYMPTOMS I CONSIDER THIS A MAJOR SAFETY PROBLEM DUE TO THAT WHEN IT HAPPENED TO ME IN A 5 LINE HIGHWAY AT NIGHT WITH HEAVY TRAFFIC ONLY LUCK HELPED ME AVOIDING A MAJOR ACCIDENT. I RECEIVED A LETTER FROM FORD BACK ON 2004 RELATED TO A FUEL PUMP PROBLEM AND A REPLACEMENT PROGRAM TO VEHICLES HAVING SYMPTOMS LISTED ON THE LETTER. AT THAT TIME MY VEHICLE WAS WORKING FINE SO I FOLLOW THE RECOMMENDED ACTION THAT WAS TO TAKE NO ACTION AND SAFE THE LETTER IN CASE OF SOMETHING HAPPENING IN THE FUTURE. HOW GOOD IS THE LETTER IF THIS PROBLEM NO GIVE ANY WARNING SIGNS IT HAPPEN AT ANY GIVEN TIME. PLEASE FOLLOW UP ON THIS PROBLEM THAT HAD BEEN REPORTED BY MANY OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146728January 2, 2006
ELECTRICAL SYSTEM:IGNITION
FOCUS IGNITION LOCKS UP, CONTACTED DEALER ABOUT PROBLEM AND THEY INFORMED ME THIS IS A VERY COMMON PROBLEM, FORD KNOWS ABOUT IT BUT IT IS NOT A RECALL ITEM. IF FORD IS AWARE OF A DEFECT WHY IS THERE NO RECALL!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147546December 30, 2005
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER RECEIVED RECALL LETTER FOR 2000 FOCUS FUEL PUMP AND WAS REFUSED SERVICE. *TS THE CONSUMER STATED THE FUEL PUMP WAS REPLACED THE FIRST TIME WITHOUT ANY PROBLEMS FROM THE DEALER, HOWEVER THE CONSUMER RECEIVED ANOTHER LETTER WHICH STATED THE FUEL PUMP HAD BEEN RE-DESIGNED AND IT WOULD BE REPLACED WITHOUT ANY CHARGE. THE DEALER REFUSED TO REPLACE THE FUEL PUMP STATING IT WAS FOR SOME MODELS NOT ALL, EVEN THOUGH THE CONSUMER WAS EXPERIENCING SYMPTOMS AT THAT TIME. THE CONSUMER WAS TOLD THE 3RD CYLINDER IN THE ENGINE NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146381December 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEAT BELTS:FRONT
DT: THE CONTACT STATED WHILE WAITING AT A STOP LIGHT THE VEHICLE IN FRONT OF PUT ON THE BRAKES, THIS IN TURN CAUSED THE CONTACT'S VEHICLE TO REAR END THE OTHER VEHICLE. THE SEAT BELT DID NOT RESTRAIN THE CONTACT. SHE HIT HER CHEST ON THE STEERING WHEEL. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP TO HAVE THIS PROBLEM CHECKED. NO REPAIRS WERE MADE.*AK UPDATED 1/25/2006 - THE DEALER DETERMINED THAT THE PASSENGER SIDE SEAT BELT WAS ALSO FAULTY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10146238December 28, 2005
SUSPENSION:FRONT:WHEEL BEARING
DT*: THE CONTACT STATED WHILE DRIVING AT 70 TO 75 MPH THE VEHICLE STARTED TO SWAY. WHEN HE CHECKED THE VEHICLE TO SEE WHAT WAS WRONG HE FOUND THE REAR WHEEL WAS LOOSE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THEY SAID THE REAR WHEEL BEARING AND WHEEL SHAFT WORE OUT AND NEEDED TO BE REPLACED. THERE WAS NHTSA RECALL CAMPAIGN 00V303000 IN 2003 CONCERNING THE REAR WHEEL BEARING, AND THE REMEDY REPAIRS WERE PERFORMED. THE MANUFACTURER WAS CONTACTED, AND THE VEHICLE HAS BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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