Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11233656July 21, 2019
POWER TRAIN
I PURCHASED THIS VEHICLE ON AUGUST 12, 2016. I ASKED TO SEE THE CARFAX AND IT SHOWED NO PREVIOUS PROBLEMS WHATSOEVER. THE VEHICLE CAME WITH AN EXTENDED WARRANTY. I HAD NO KNOWLEDGE AT THIS TIME THERE WERE ANY PROBLEMS WITH THIS MODEL OR THE DPS6 TRANSMISSION. WHEN DRIVING THIS VEHICLE TO FAYETTEVILLE, NC FROM MY HOME IN MT. AIRY, NC, I NOTICED A DISTINCT SHUDDER WHEN THE TRANSMISSION SHIFTED FROM GEAR GO GEAR. I WAS CONCERNED IF THIS VEHICLE WAS GOING TO GET ME TO MY DESTINATION AND BACK HOME SAFELY WITHOUT SOME TYPE OF BREAKDOWN ON THE HIGHWAY. FORTUNATELY, I WAS ABLE TO GET HOME. I CALLED THE DEALERSHIP, PARKWAY FORD IN WINSTON SALEM, NC AND SCHEDULED AN APPOINTMENT TO HAVE THE PROBLEM EVALUATED. THEIR DIAGNOSTIC DETERMINED THERE WAS A PROBLEM WITH THE CLUTCH. THE SERVICE CONSULTANT TOLD ME IT WAS JUST A PROBLEM WITH THE CLUTCH NEEDING ADJUSTMENT WHICH THEY WOULD TAKE CARE OF. I LATER DISCOVERED THAT THE CLUTCH HAD BEEN REPLACED. THE SERVICE CONSULTANT ASSURED ME THAT THIS WOULD SOLVE THE SHUDDERING PROBLEM AND THERE WOULD BE NO FUTURE PROBLEMS ALONG THESE LINES. AS YOU WILL SEE FROM ALL OF MY SUBMISSIONS THAT THIS IS JUST THE FIRST OF MANY. I AM REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN MY MASS ACTION SUIT AGAINST FORD MOTOR COMPANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233659July 21, 2019
POWER TRAIN
SHUDDERING RESUMED AGAIN DURING CITY AND HIGHWAY DRIVING BETWEEN GEAR SHIFTS. THIS WAS THE SECOND PROBLEM OF THIS TYPE. IT WAS A CONSTANT CONCERN IF I WOULD GET TO MY DESTINATION AND BACK HOME SAFELY WITHOUT BEING STRANDED ALONG THE ROADWAY. WHEN I GOT BACK HOME, I CALLED THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC TO SCHEDULE CONSULTATION FOR THEM TO DETERMINE THE PROBLEM. I BEGAN DOING SOME RESEARCH ON THE FORD DPS6 TRANSMISSION AND FOUND THERE HAD BEEN SOME PROBLEMS. DURING THE CONSULT, IT WAS DETERMINED THAT THE CLUTCH WOULD HAVE TO BE REPLACED FOR THE SECOND TIME. THIS IS SEVEN MONTHS AFTER THE FIRST CLUTCH REPLACEMENT. THE SERVICE CONSULTANT ASSURED ME THAT THIS WAS A NEW TYPE OF CLUTCH AND I WOULD NOT BE HAVING ANY MORE OF THESE PROBLEMS. I AM REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN A MASS ACTION SUIT AGAINST FORD MOTOR COMPANY REGARDING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233664July 21, 2019
POWER TRAIN
SHUDDERING CONTINUES ON SHIFTING FROM GEAR TO GEAR. FEELING OF TRANSMISSION SLIPPING OUT OF GEAR BOTH AT CITY AND AT HIGHWAY SPEEDS. CONCERNS FOR SAFETY AND BEING STRANDED CONTINUE. I WILL MAKE NOTE THAT I AM A 68 YEAR OLD SENIOR CITIZEN WITH MULTIPLE DISABILITIES. I CONTACTED THE DEALER, PARKWAY FORD OF WINSTON SALEM, NC AND SCHEDULED AN APPOINTMENT TO DETERMINE THE PROBLEM. AFTER THEY RAN A DIAGNOSTIC PROGRAM, IT WAS DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED A THIRD TIME. THEY NEVER DID ADDRESS THE PROBLEM OF THE TRANSMISSION SLIPPING OUT OF GEAR. THEY SAID THIS WAS NORMAL AND THE WAY THE CAR WAS DESIGNED. I NOTED THAT COASTING IS NOT SAFE, IT IS ALSO ILLEGAL. THE CLUTCH WAS REPLACED AND ADJUSTMENTS MADE. AT THIS TIME I WAS REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN A MASS ACTION SUIT AGAINST FORD MOTOR COMPANY REGARDING THIS VEHICLE. WE NOTE THAT THIS CLUTCH REPLACEMENT WAS FIVE MONTHS SINCE THE LAST REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233666July 21, 2019
POWER TRAIN
DURING A ROUTINE OIL CHANGE WITH MY REGULAR MECHANIC IN DOBSON, NC, THE MECHANIC NOTICED THE TRANSMISSION SLIPPING. I BEGAN TO NOTICE THE SHUDDER DURING SHIFTING HAD RETURNED. SO, I RETURNED TO THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. ON THE WAY TO THE DEALER, A REPRESENTATIVE CALLED ME AND SAID THE DEALERSHIP WAS INTERESTED IN BUYING BACK MY CAR. I TOLD HER THAT I WAS REPRESENTED BY AN ATTORNEY AND THAT HER CALL WAS VERY IRREGULAR AND ILLEGAL. WHEN I ARRIVED AT THE DEALERSHIP, THE SERVICE CONSULTANT REFUSED TO EVEN RUN A DIAGNOSTIC ON MY CAR SAYING THAT HE COULD NOT SINCE I WAS REPRESENTED BY AN ATTORNEY. I REMINDED HIM OF THE 100,000 MILE EXTENDED WARRANTY I HAD PURCHASED WITH THE VEHICLE. HE CALLED FOR THE SHOP FOREMAN TO GO FOR A RIDE WITH ME. THE SHUDDER AND THE SLIP WERE NOTICED BY THE SHOP FOREMAN. BUT, HE SAID THAT BOTH WERE NORMAL AND THAT WAS THE WAY THE VEHICLE SAVED FUEL. WHEN WE RETURNED TO THE DEALERSHIP, I WAS PRESENTED WITH A COPY OF A FORD SERVICE BULLETIN THAT WAS NO MORE THAN PROPAGANDA. MY MECHANIC SAID EMPHATICALLY THAT THE SHUDDER ON SHIFTING AND SLIPPING OUT OF GEAR WERE NOT NORMAL IN ANY VEHICLE AND COULD BE DANGEROUS, SO, THE FOURTH INCIDENT WITH THE DPS6 TRANSMISSION GOES UNREPAIRED. I CONTACTED MY ATTORNEY IN NOVI, MI AND HE DOCUMENTED THE INCIDENT FOR FILING WITH MY CASE IN THE FEDERAL DISTRICT COURT. THIS INCIDENT OCCURRED THREE MONTHS AFTER THE LAST CLUTCH REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233672July 21, 2019
ELECTRICAL SYSTEM
WHILE DRIVING AT HIGHWAY SPEED, MY VEHICLE STOPPED COMPLETELY. THERE WAS NO POWER WHATSOEVER. I WAS ABLE TO COAST ON TO THE SHOULDER OF THE HIGHWAY. THE VEHICLE WOULD NOT START. I CALLED FOR VEHICLE ASSISTANCE. AFTER WAITING SEVERAL HOURS, THE DRIVER WAS NOT ABLE TO JUMP START THE VEHICLE. IT WAS TOWED TO MY REGULAR MECHANIC. HE WAS UNABLE TO DETERMINE THE PROBLEM. ONE OF HIS MECHANICS SAID THAT FORD HAD A WARRANTY ON THE MAIN COMPUTER. SO I CONTACTED THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. FORD ROADSIDE ASSISTANCE PICKED UP THE VEHICLE AND TOOK IT TO PARKWAY. IT WAS DETERMINED THAT THE MAIN COMPUTER HAD FAILED AND DRAINED MY BATTERY COMPLETELY. THE COMPUTER WAS REPLACED. THIS WAS NOT A COMFORTABLE OR SAFE SITUATION TO BE STRANDED ON THE SHOULDER OF A MAJOR HIGHWAY FOR SEVERAL HOURS ON A VERY HOT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233679July 21, 2019
POWER TRAIN
HERE WE GO WITH DPS6 FAILURE #5. SHUDDER AND TRANSMISSION SLIP BECAME MORE SEVERE. SO, WE SCHEDULED A DIAGNOSTIC VISIT TO THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. THE TEST REVEALED THAT THE CLUTCH NEEDED REPLACING AGAIN. THE SERVICE CONSULTANT TOLD ME THE REASON FOR THE PROBLEM WAS THERE WAS A LEAK IN MY OIL SEAL. STRANGE THAT MY PERSONAL MECHANIC DID NOT NOTICE ANY LEAK IN THE OIL SEAL AT THE PREVIOUS OIL CHANGE. THIS DEALERSHIP HAD REPLACED THE OIL SEAL PREVIOUSLY. I DO NOT TRUST ANYTHING THIS DEALERSHIP TELLS ME. I DO NOT TRUST FORD MOTOR COMPANY. I DO NOT TRUST THIS VEHICLE TO BE ABLE TO GET ME SAFELY TO AND FROM THE PLACES I MUST GO. THIS SITUATION HAS BECOME OUTRAGEOUS. I AM REPORTING THESE INCIDENTS TO YOU AT THE ADVICE OF MY ATTORNEY IN THE HOPES THAT THE DEFECTS IN THIS VEHICLE MIGHT BE NOTICED DURING THE PROPOSED SENATE INVESTIGATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233685July 21, 2019
POWER TRAIN
WHILE DRIVING AT CITY SPEED IN ELKIN, NC, THE TRANSMISSION FAULT LIGHT CAME ON AND THE VEHICLE STOPPED. HERE I AM STRANDED IN TRAFFIC. NOT THE SAFEST POSITION TO BE IN. I SHUT THE VEHICLE DOWN AND RESTARTED IT IN THE HOPES THAT THIS MIGHT REBOOT THE FAULT AND SOLVE THE PROBLEM OR AT LEAST LET ME GET TO A DEALERSHIP. THE TRANSMISSION FAULT LIGHT WAS STILL ACTIVE BUT I WAS ABLE TO MOVE ONLY IN FIRST GEAR. THE TRANSMISSION WOULD NOT SHIFT. I WAS ABLE TO GET TO THE FORD DEALERSHIP IN ELKIN, NC WHERE THEY WERE ABLE TO DIAGNOSE THE PROBLEM. THE TRANSMISSION MODULE OF THIS WONDERFUL DPS6 TRANSMISSION HAD FAILED. THEY HAD A TRANSMISSION MODULE IN STOCK SO A REPAIR WAS MADE. I DREAD EVERY TIME I HAVE TO GET INTO THIS VEHICLE. I WORRY IF I AM GOING TO GET TO MY DESTINATION SAFELY. I WORRY IF I AM GOING TO GET HOME SAFELY. FORD IS MAKING EVERY DELAY POSSIBLE TO SLOW DOWN THE LEGAL PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233547July 20, 2019
POWER TRAIN
MY CAR'S DPS6 TRANSMISSION IS JUMPY, CATCHES, AND SLIPS EVERY SINGLE TIME I DRIVE MY CAR. THE CAR VIOLENTLY SHAKES EVERY TIME THE TRANSMISSION NEEDS TO SHIFT UP, AND SOME TIMES WILL SLIP WHEN DOWNSHIFTING TO A COMPLETE STOP. THIS HAS BEEN PERSISTING SINCE I BOUGHT THE CAR RIGHT AFTER ITS INITIAL RELEASE AND HAS BEEN UNABLE TO BE MITIGATED BY REPEATED TRIPS TO MECHANICS AND FORD DEALERSHIPS. I HAVE REPEATEDLY STOPPED IN THE MIDDLE OF INTERSECTIONS WHEN ACCELERATING BECAUSE THE TRANSMISSION SHIFTS INTO NEUTRAL AND I MUST COME TO A STOP BEFORE IT WILL SHIFT BACK INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233077July 18, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, POWER TRAIN
I BOUGHT MY FORD FOCUS HATCHBACK SE STARTING AT 24K MILES. AT AROUND 50K I BEGAN HAVING TRANSMISSION TROUBLES. THE STUTTERING, WHILE ACCELERATING OR COMING TO A STOP, WAS (AND STILL IS) HORRIBLE. I HAVE TAKEN THIS VEHICLE IN ON TWO SEPARATE OCCASIONS TO GET THE TRANSMISSION 'FIXED', TO NO AVAIL. I'M STILL DEALING WITH THESE PROBLEMS 80K MILES LATER. THE FIRST TWO WINTERS THAT I HAD OWNED THE VEHICLE MY DOOR LOCKS WOULD NOT ENGAGE, IN DRY, 40 DEGREE TEMPERATURES. SO I WOULD HAVE TO DRIVE AND HOLD MY DOOR CLOSED UNTIL THE CAR HEATED UP AND THE LOCKS ENGAGED. I TRIED WD-40 AND SPRAYS MEANT SPECIFICALLY TO UNFREEZE LOCKS. NEITHER WORKED. AND THE LOCKS WOULD OCCASIONALLY DISENGAGE WHILE DRIVING MY MORNING COMMUTE ON THE HIGHWAY. NO RECALL UNTIL TWO YEARS LATER, AFTER COMPLAINING COUNTLESS TIMES. BUT BACK TO THE TRANSMISSION, I WAS DRIVING HOME AFTER A LONG DAY AT WORK AND ENDED UP STUCK IN CINCINNATI, OH. A MESSAGE POPPED UP ON MY DASH READING 'TRANSMISSION FAULT' ADVISING ME TO TAKE MY CAR TO A DEALER. TURNING OFF THE ENGINE DIDN'T HELP, AND I COULDN'T DRIVE OVER 20 MILES PER HOUR BECAUSE THE CAR WOULDN'T SHIFT OVER 1ST OR 2ND GEAR. LUCKILY I'M AN EXPERIENCED DRIVER AND WAS ABLE TO DODGE MULTIPLE CARS THAT ALMOST SLAMMED INTO ME ON THE STREET, DUE TO MY SUDDEN BRAKING. WHEN CONTACTING FORD IT TOOK THEM 5 HOURS OF GOING BACK AND FORTH BETWEEN DEALERS TO FINALLY SEND ME A TOW TRUCK. I GET THE CAR BACK, SAME PROBLEMS. OVER AND OVER. A MECHANIC AT THE DEALERSHIP TOLD ME THAT THEY DON'T ACTUALLY HAVE A FIX FOR THE PROBLEM (WHICH IT'S BECOMING EVER MORE CLEAR THAT THEY STILL DON'T, NOR WILL THEY EVER). FORD'S COMPENSATION FOR THIS PROBLEM WAS A TERRIBLE DEAL. OFFERING A REPLACEMENT TRANSMISSION WITH THE EXACT SAME TRANS THAT GAVE ME PROBLEMS I'M THE FIRST PLACE. I'M GLAD TO SEE THE GOVERNMENT IS GETTING INVOLVED AND HOPE TO SEE RESOLVE SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233091July 18, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DPS6 TRANSMISSION SHUDDER AND SLIPPING ISSUE. VEHICLE HAS BEEN SERVICED UNDER MULTIPLE OWNERS AND HAD THE CLUTCHES REPLACED AS WELL AS THE SOFTWARE RE-FLASHED. FORD DEALER STATED THEY ARE AWARE OF THE ISSUE TOLD ME THEY WOULD GET IT FIXED UNDER THE EXTENDED WARRANTY OFFERED BY FORD. I WAS CHARGED FOR A RE-FLASH I WAS NEVER CALLED TO AUTHORIZED, THAT HAS NOT FIXED THE SHUDDERING ISSUE. I WAS ALMOST IN AN ACCIDENT WHEN THE CARD DECIDED TO NOT SHIFT GOING THROUGH A STOP LIGHT AND THE VEHICLE BEHIND ME ALMOST REAR ENDED ME. I CONTACTED FORD AND THE SERVICE MANAGER STATED "YOU NEED TO DRIVE IT MORE AGGRESSIVELY". FORD OPENED A CASE TO REVIEW THE POOR SERVICE AND THEY HAVE NEVER CONTACTED ME AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233165July 18, 2019
POWER TRAIN
CONCERN ABOUT MY SAFETY DUE TO THE LATEST REPORT: FORD KNEW FOCUS, FIESTA MODELS HAD FLAWED TRANSMISSION, SOLD THEM ANYWAY. MY CAR IS A USED FORD FOCUS 2013. TWO WEEKS AFTER I BOUGHT IT, I HAD PROBLEMS WITH THE TRANSMISSION. FORD FIX IT, BUT NOW I WONDER IF IT IS SAFE FOR ME TO DRIVE THIS CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232632July 17, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
BRAKES ARE ERRATIC, OFTEN FEELS AS IF CAR MAY NOT BRAKE IN TIME THEN SHUDDERS ON ACCELERATION, SLIPS, JERKS, HESITATES, SUFFERS DELAYED ACCELERSTION, DELAYS IN DOWNSHIFTING. STALLED JUST AFTER TURNING AT AN INTERSECTION, ENGINE SIMPLY DID NOT SWITCH ON. ELECTRICAL CIRCUIT DRAINED BATTERY. INACCURATE FUEL GAUGE INDICATION / DISTANCE TO EMPTY, HIGH FUEL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232644July 17, 2019
FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN A BUSY ROAD(M53) IN MICHIGAN, THE CAR LOST POWER, GOT A MESSAGE ON THE DASH SAYING TRANSMISSION OVERHEATING, PULL OVER WAIT 5 MINUTES. ONCE IT HAPPENED SEVERAL TIMES, I HAD TAKEN IT TO THE LOCAL FORD DEALER. AFTER $1200 REPAIR, I INVESTIGATED AND FOUND OUT ABOUT ALL OF THE ISSUES WITH THIS TRANSMISSION. WHY WOULD FORD NOT HAVE DONE A BETTER JOB AT REDESIGNING THESE OR FIXING THEM WITH MILLIONS OF THEM ON THE ROAD? WE HAD JUST PURCHASED THIS VEHICLE 2 DAYS PRIOR, UNSURE IF WAS AN ONGOING ISSUE WITH THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232651July 17, 2019
POWER TRAIN
CAR SIMPLY STALLS RANDOMLY WHILE IN MOTION, STREETS OR HIGHWAY. TRANSMISSION SHAKES RANDOMLY WHILE ACCELERATING MAINLY WHILE SHIFTING FROM 1ST TO 2ND GEAR, MAINLY IN CITY STREETS CAR APPARENTLY GOES TO NEUTRAL GREAT RANDOMLY WHILE THE STICK IS IN DRIVE POSITION, BOTH CITY STREETS AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232649July 17, 2019
POWER TRAIN
SINCE WE BOUGHT OUR 2014 FORD FOCUS IT HAS HAD A "BUCKING"WITH THE TRANSMISSION ALSO WHEN I HAVE ACCELERATED HARD TO MOVE INTO TRAFFIC IT WILL ACT LIKE ITS IN NUETRAL THEN SLAM INTO GEAR WHEN WE TOOK OUR CAR IN FOR A RECAL IT WAS BROUGHT UP TO THE SERVICE CLERK AND WE WERE TOLD ITS WHAT THEY DO AND THERE WAS NOTHING THEY COULD DO OUR CAR IS NOW OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232659July 17, 2019
POWER TRAIN
VEHICLE WAS IN MOTION ON HIGHWAY WHEN THE TRANSMISSION LOST ALL POWER AND I COULD NOT ACCELERATE, HAPPENED IN A CONSTRUCTION ZONE AND PUT MY SAFETY AT AN EXTREME RISK. VEHICLE ALSO SHUDDERS WHEN ACCELERATING EVERY TIME AND SOMETIMES BEGINS TO ACCELERATE AS I AM COMING TO A STOP WHILE MY FOOT IS OFF OF THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232664July 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I OWN A 2013 FORD FOCUS HATCHBACK THAT HAS TRANSMISSION AND CLUTCH ISSUES. IT'S BEEN RECALLED ONCE AND REPLACED. BUT STILL HAS THE SAME ISSUE. WHEN START TO PUTTING GAS ON THE PEDAL THE VAN STUFFERS AND SKIPS GEARS UNTIL IT REACHES 3RD GEAR. THIS IS MAKING IT HARD TO DRIVE AND GAIN SPEED. IT ULTIMATELY NEEDS TO BE REPLACED AGAIN. BUT FORD WON'T REPLACE AGAIN FOR ANOTHER 2500$. IT'S A KNOWN ISSUE THAT THEY KNOW OF BUT WON'T REPLACE MORE THAN ONCE. I ALSO CAN'T TRADE IN MY VEHICLE BECAUSE IT'S WORTH 93% LESS THAN VALUE. THE CAR HAS OTHER KNOWN RECALLS THAT NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232726July 17, 2019
POWER TRAIN
TRANSMISSION SHUTTERS AND STUDDERS. PULLING OUT IN TRAFFIC BECOMES DANGEROUS. AT TIMES, STEPPING ON THE GAS DOES NOT ACCELERATE THE CAR, BUT DOES REV THE ENGINE. THIS HAPPENED IN TRAFFIC, AND THE VEHICLE WOULD NOT GO OVER 20MPH. THIS IS AN ONGOING EVENT, AND YOUR DATE SELECTION BELOW DOES NOT ALLOW FOR THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232705July 17, 2019
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE USED IN JULY 2014. IT HAD ABOUT 3,500 MILES ON IT AT THE TIME. WITHIN A FEW DAYS, I NOTICED THAT THE VEHICLE HAD A "SHUDDER" TO IT AND MADE A HORRIBLE SCRAPING SOUND WHEN GOING AROUND CORNERS. I TOOK IT TO THE PLACE WHERE I PURCHASED IT AND THEY SAID THEY COULDN'T FIND A PROBLEM. SINCE THEN, IT'S REALLY BEEN JUST ONE THING AFTER ANOTHER. I HAVE TAKEN IT TO A FORD DEALERSHIP FOR SAFETY RECALLS INVOLVING (1) A SOFTWARE UPDATE TO CORRECT ELECTRICAL CIRCUIT FAILURES, (2) A SIDE DOOR LATCH REPLACEMENT, AND (3) A PROBLEM WITH THE CPV. I HAVE ALSO HAD TO REPLACE THE FRONT SHOCKS - A VISIT THAT UNCOVERED ADDITIONAL PROBLEMS WITH ORIGINAL PARTS THAT ALSO RESULTED IN MY VEHICLE BEING IMMOBILIZED FOR MORE THAN ONE DAY AND RESULTED IN ADDITIONAL EXPENSES OF A RENTAL VEHICLE. I HAVE BEEN VERY DILIGENT IN THE UPKEEP OF THIS VEHICLE WITH OIL CHANGES, FILTER REPLACEMENTS, A NEW BATTERY, AND TIRES. STILL, I AM PRESENTLY EXPERIENCING CHALLENGES WITH THIS CAR ACCELERATING AFTER BRAKING. IT FEELS LIKE IT IS JUMPING GEARS AND IS RELUCTANT TO UP-SHIFT. THIS IS VERY SIMILAR TO THE OVERALL "BEHAVIOR" OF THE CAR BEFORE I TOOK IT IN FOR THE ELECTRICAL CIRCUIT FAILURE RECALL. I HAVE ALSO, ON OCCASION, NOTED THAT THERE SEEMS A DELAY WHEN I AM BRAKING (BRAKES WERE REPLACED IN JUNE 2019). I FEEL THAT THESE PROBLEMS INCREASE THE LIKELIHOOD THAT I WILL GET REAR-ENDED OR PERHAPS REAR-END SOMEONE MYSELF WHEN APPROACHING OR LEAVING STOP LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232728July 17, 2019
POWER TRAIN
THE DPS6 DUAL CLUTCH AUTOMATIC TRANSMISSION IN THIS CAR OCCASIONALLY EXHIBITS SYMPTOMS SUCH AS SLIPPING INTO NEUTRAL WHILE DRIVING AT SPEED, SUDDEN ACCELERATION OR 'GRABBING' WHILE DECELERATING AND WHEN AT A STOP, AND VIBRATION/SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. THESE SYMPTOMS DO NOT SEEM TO OCCUR WITH ANY DISCERNIBLE PATTERN, I.E IT HAPPENS WHEN THE VEHICLE IS COLD OR HOT, WHETHER DRIVING SLOWLY OR FASTER. THE CAR HAS APPROXIMATELY 125K MILES ON IT AND HAS ALREADY HAD THE CLUTCH PACK REPLACED TWICE. AFTER EACH CLUTCH REPLACEMENT THE SYMPTOMS ABATED FOR A WHILE, ONLY TO GRADUALLY RETURN AFTER PERHAPS 20K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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