Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10157928May 20, 2006
ELECTRICAL SYSTEM:IGNITION, AIR BAGS
I PURCHASED A FORD FOCUS 2003, THE CAR HAD 18,000 MILES. I PAID PACIFIC COAST FORD SEVEN THOUSAND DOLLARS CASH FOR THE CAR, TWO DAY LATER I BROUGHT IT BACK BECAUSE THE CAR JUST SHUT DOWN WHILE I WAS DRIVING IT. THEY RAN TESTS TOLD ME NOTHING WAS WRONG WITH THE CAR. A COUPLE OF DAYS LATER IT WAS BACK FOR THE SAME REASON. ULTIMATELY I HAD TO BRING IT TO LAKEWOOD TRANSMISSION WHERE AFTER TWO ATTEMPTS IT WAS FINALLY FIXED IT. I'VE HAD TO GET MY IGNITION DONE TWO TIMES AND IS READY FOR A THIRD. MALLIONN FORD FIXED THAT FOR ME. NOW THREE WEEKS AGO I ROLL INTO A LADY DOING 5-10 MILES AN HOUR. THE POLICE ARE CALLED BUT SINCE THERE IS NO INJURIES OR DAMAGE TO EITHER PARTIES THE POLICE SAY THEY WON'T COME. NO POLICE REPORT. IM DRIVING HOME AND MY AIR BAGS DEPLOY SMASHING OUT MY WINDSHIELD . A LITTLE ATE YOU THINK. I CUT ONE AIR BAG OUT AND CONTINUE TO DRIVE HOME. MY CAR NEVER SHUT DOWN, THE ONLY THING THAT HAPPENED IS THE SEAT BELT LOCKED. I CAME HOME AND TOOK PIC OF THE CAR NOT A SCRATCH ON MY CAR ONE AIR BAG STILL DEPLOYED THE OTHER YOU CAN SEE I CUT IT OUT AND OF COARSE THE SMASHED WINDSHIELD . I CONTACTED FORD THEY SAID IT WAS AN INSURANCE PROBLEM NOT THEIRS, HOW COULD IT BE THERE WAS NO POLICE REPORT MY CAR MALFUNCTIONED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10157872May 19, 2006
ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
I OWN A 2000 FORD FOCUS AND AMONG ALL THE RECALLED PARTS I'VE FIXED THE CAR CONTINUES TO HAVE PROBLEMS. THE CAR JUMPS EITHER WHEN I PRESS THE GAS OR IF THE CAR IS IN IDLE. I'VE BROUGHT IT TO A MECHANIC AND THEY THOUGHT IT HAD TO DO WITH THE OIL LEAKING IN MY SPARK PLUGS WHICH THEY FIXED AND GAVE ME A TUNE UP WITH ALL FORD PARTS. OF COURSE NOW THEY SUGGEST BRINGING IT TO THE DEALER AND HAVE FORD RUN TESTS. I'VE PROBABLY HAVE GOTTEN SOMETHING FIXED ON MY CAR EVERY 6 MONTHS FOR THE PAST 3 YEARS. ALSO I'VE HAD TO REPLACE 3 WINDOWS DUE TO THE DEVICE THAT PULLS IT UP AND DOWN BROKE. AND NOW MY KEY WON'T START THE CAR. I CAN'T START MY IGNITION BECAUSE OF THE KEY LOCK/PIN IS DEFECTIVE. WHAT MORE DO I HAVE TO GO THROUGH FOR FORD TO RECALL OR FIX THIS CAR, GET IN AN ACCIDENT AND GET HURT MYSELF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157880May 19, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED, COULD NOT TURN KEY TO START VEHICLE. VEHICLE HAD TO BE TOWED. THIS IS THE 2ND TIME THIS HAS HAPPENED. I'M THE ORIGINAL PURCHASER OF THE VEHICLE. THE DEALER REPLACED THE CYLINDER THE FIRST TIME WITH OEM STOCK. FIRST TIME WAS $250. THIS TIME IS $283. FORD OWNS THIS PROBLEM. I WILL NEVER BUY ANOTHER FORD, AND NEITHER WILL ANYONE IN MY FAMILY, UNTIL THIS IS REIMBURSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157520May 14, 2006
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I HAVE BEEN HAVING PROBLEMS WITH THE KEY AND IGNITION IN MY 2000 FORD FOCUS FOR OVER 6 MONTHS NOW. THE KEY ONCE INSERTED INTO THE IGNITION WILL NOT TURN THE LOCK, WHICH HAS RESULTED IN LEAVING ME STRANDED SEVERAL TIMES, ONCE IN BELOW FREEZING WEATHER WITH AN INFANT. UPON RESEARCH ONLINE TRYING TO DETERMINE WHAT THE PROBLEM IS I AM FINDING THIS IS AN EXTREMELY COMMON OCCURRENCE, AND HAVE BEEN SUBSEQUENTLY TOLD BY TWO MECHANICS THAT IT IS A DEFECT IN THE IGNITION CONSTRUCTION THAT FORD REFUSED TO RECALL. I HAVE HAD TO HAVE THE IGNITION CYLINDER REPLACE AND RE-KEYED AT A COST OF OVER $400. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157401May 12, 2006
STRUCTURE
2000 FORD FOCUS SE. MOTOR MOUNTS STRIPPED OUT CAUSING ENGINE TO DROP AND FALL FORWARD TEARING OUT THE "TRIPOD" JOINT AND SAWING THROUGH THE COOLANT LINES. IF THIS HAD HAPPENED ON THE HIGHWAY IT WOULD HAVE RESULTED IN A CRASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157195May 10, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK FAILURE: HAD PROBLEMS INSERTING THE KEY INTO IGNITION AND TURNING. PROBLEM WORSENED QUICKLY SO THAT THE KEY COULD BE INSERTED INTO THE IGNITION BUT WOULD NOT TURN. IGNITION COMPLETELY LOCKED UP. COULD NOT START THE CAR AND WAS STRANDED. TOW REQUIRED FOR REPAIR. THIS IS THE SECOND TIME THIS FAILURE HAS OCCURRED ON MY 2000 FORD FOCUS ZX3. THE FIRST TIME FORD REPLACED UNDER WARRANTY WITH SIMILARLY INFERIOR PARTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157057May 9, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS ZTS EXHIBITING PROBLEMS SINCE OCTOBER 2005. TWO MECHANICS UNABLE TO IDENTIFY PROBLEM. IN MAY THE CAR STALLED WHILE CRUISING AND WAS UNABLE TO START. IT WAS TOWED TO MECHANIC. MECHANIC DIAGNOSED WITH A FAILED STARTER SWITCH, WHICH HAD BEEN REPLACED OVER A YEAR BEFORE. IF THIS INCIDENT HAD HAPPENED ON A BUSIER ROAD IT MAY HAVE RESULTED IN A SERIOUS ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156949May 7, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PROBLEMS WITH CAR STALLING, OVERHEATING, AND THE OIL DIP STICK DISLODGING, CAR DOORS DO NOT OPEN PROPERLY FROM THE INSIDE OR OUTSIDE, POSSESSING AIRBAG WAS EJECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156872May 5, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH THE BRAKES LOCKED UP WITHOUT WARRANT. THE BRAKE PEDAL WAS NOT DEPRESSED; SMOKE ERUPTED FROM THE PASSENGER SIDE REAR WHEEL. THE VEHICLE WAS PULLED OFF THE ROAD WITHOUT INCIDENT. UPON INSPECTION THE RIM WAS BLACK AND THERE WERE METAL PIECES ON THE INNER SIDE OF THE WHEEL. THE VEHICLE WAS DRIVEN VERY SLOWLY 25 MILES TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC WAS UNABLE TO REMOVE THE WHEEL HUB DUE TO THE DAMAGE CAUSED BY THE BRAKES LOCKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156622May 2, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED, COULD NOT TURN KEY TO START VEHICLE. VEHICLE HAD TO BE TOWED. THIS IS THE FOURTH TIME THIS HAS HAPPENED SINCE I'VE OWNED THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156532May 1, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH/LOCK CYLINDER IS DIFFICULT TO TURN KEY. THERE IS A TSB LISTED WITH THIS COMPANY FOR AFTER THE SWITCH/CYLINDER LOCKS UP CREATING AN EXPENSIVE TOW ETC. I HAVE SEEN SEVERAL WEB SITES LISTING NUMEROUS PROBLEMS WITH THE IGNITION LOCKING UP. I WAS FORTUNATE ENOUGH TO TAKE CAR IN PRIOR TO TOTAL LOCKUP. APPARENTLY THE IGNITION SWITCH/LOCK CYLINDER IS FAULTY TO THE POINT OF EXCESSIVE WEAR ON THE KEYS. I TRIED A DIFFERENT KEY AND IT WORKED BETTER. I BELIEVE AN IGNITION LOCK CYLINDER SHOULD HAVE A LONGER LIFE EXPECTANCY THAN A FEW YEARS. I HAVE SEEN POSTS FOR CARS AS NEW AS 2003 WITH THE SAME PROBLEM. I UNDERSTAND THE CAR COMPANY HAS FINALLY BOUGHT A REVISED/IMPROVED LOCK CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156082April 25, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE IGNITION LOCKED AND WILL NOT TURN WITH THE KEY INSERTED. THE IGNITION INTERMITTENTLY WOULD NOT TURN HOWEVER IF THE CONTACT WAITED FOR A SHORT PERIOD OF TIME THE IGNITION WOULD START. IN OCTOBER 2004 THE IGNITION LOCKED, A LOCK SMITH WAS CONTACTED WHO TEMPORARILY CORRECTED THE VEHICLE. AFTERWARDS IN NOVEMBER 2005 THE IGNITION LOCKED AGAIN WHERE IT HAS BEEN PARKED EVER SINCE. THE DEALERSHIP WAS ALERTED AND INSTRUCTED THE CONTACT TO ALERT THE MANUFACTURER FOR RECALL INFORMATION. THE MANUFACTURER DETERMINED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS CONCERNING THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156088April 25, 2006
ELECTRICAL SYSTEM:IGNITION
I OWN A 2000 FORD FOCUS. I HAVE RECENTLY BEEN HAVING PROBLEMS WITH MY IGNITION STICKING AND JUST TODAY IT COMPLETELY LOCKED UP. I FOUND ON THE INTERNET WHERE THIS HAS HAPPENED TO HUNDREDS OF PEOPLE. IS THERE ANY INFO REGARDING A RECALL ON THIS PROBLEM?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157298April 25, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN
THE FUEL PUMP IN THE CONSUMER'S 2000 FORD FOCUS FAILED AT 39200 MILES. *NM THE CONSUMER WAS NEVER INFORMED OF A RECALL REGARDING THE FUEL PUMP. THE CONSUMER STATED WITHIN THE FIRST FEW MONTHS OF OWNING THE VEHICLE IT NEEDED A NEW TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155961April 24, 2006
WHEELS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
FOR ALMOST ONE MONTH, LOUD HUMMING IN FRONT RIGHT AND BOTH REAR WHEELS AND LOUD REAR SQUEAKING ON BRAKING REVEALED, AFTER 4/20/06 INSPECTION, FAILED WHEEL BEARINGS IN OUR FORD FOCUS SE 2000 IN RIGHT FRONT AND BOTH REAR WHEELS. BOTH REAR CYLINDERS WERE LEAKING FLUID AND RIGHT BRAKE DRUM WAS FAILING. MANY OF THE FORD FOCUS VINS ISSUED DURING 2000-2001 MANUFACTURING YEARS HAD WHEEL-BEARING FAILURE ISSUES AND CONSEQUENT RECALLS. WE WERE INFORMED BY "MARIA" AT FORD MOTOR COMPANY, TODAY THAT OUR VIN WAS NOT ONE THAT HAD A WHEEL BEARING ISSUE. HOW, THEN, COULD THREE OF OUR FOUR SETS OF WHEEL BEARINGS FAIL? ULTIMATELY, FAILED WHEEL BEARINGS CAN LEAD TO WHEEL FAILURE AND DETACHMENT LEADING TO INJURY OR DEATH. WHY ISN'T THE NHTSA ADDRESSING THIS SERIOUS ISSUE WITH FORD, AS THE MANUFACTURER APPEARS TO BE SIDESTEPPING ITS ETHICAL AND LEGAL RESPONSIBILITY IN THIS MATTER. WE SPENT OVER $1,000 ON THIS REPAIR. NINE MONTHS AGO, OUR FRONT COIL SPRINGS FAILED, WHICH COULD ALSO HAVE LED TO A FATALITY. FORD ASSISTED US THEN, BUT IS DOING NOTHING TO HELP US NOW. PLEASE NOTE THAT BECAUSE ON ONGOING TEAMSTERS STRIKE, MOST FORD DEALER SHOPS WERE UNAVAILABLE TO SERVICE CUSTOMER SERVICE OR SUPPLY NEEDS AT THE TIME WE SOUGHT SERVICE. WE SEEK REIMBURSEMENT FOR REPAIR OF WHEEL BEARINGS, REAR DRUMS AND CYLINDERS/LINING. WHEEL BEARING SERVICE REIMBURSEMENT IS ESSENTIAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155870April 22, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK FAILS WITHOUT ANY WARNING. THE IGNITION KEY JUST WONT TURN AND THE LOCK HAS TO BE REPAIRED. THE DEALER REPAIRED IT THE FIRST TIME FOR NO CHARGE THE OTHER TWO REPAIRS WERE ON ME. THE PAPER WORK SAYS THAT THE IGNITION TUMBLER HAD TO BE DRILLED OUT AND THE NEW TUMBLER REKEYED AND INSTALLED. AT LEAST ONE OF THESE FAILURES OCCURRED LESS THAN A YEAR FROM A PREVIOUS FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155891April 22, 2006
ELECTRICAL SYSTEM:IGNITION
WENT TO GET INTO MY CAR AFTER WORKING A NIGHT SHIFT AND PUT THE KEY IN THE IGNITION OF MY CAR. THE IGNITION WOULD NOT TURN AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION. HAD THE CAR TOWED TO THE DEALERSHIP AND PAID TO HAVE THE IGNITION DRILLED OUT AND REPLACED. ALMOST EXACTLY A YEAR LATER THE SAME THING HAPPENED WITH THE IGNITION. HAD THE CAR TOWED TO A LOCKSMITH AND PAID HIM TO REPLACE THE IGNITION. HAVE HEARD OF A LOT OF COMPLAINTS ABOUT THIS!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155838April 21, 2006
ELECTRICAL SYSTEM:IGNITION
ON 2/27/06 I TRAVELED 35 MILES FROM TUCSON TO GREEN VALLEY. THERE I STOPPED TO GET COFFEE. WHEN I RETURNED TO THE FOCUS, I COULD NOT TURN THE IGNITION KEY. I WAS UNABLE TO CONTACT A LOCKSMITH BECAUSE IT WAS A SUNDAY. I HAD TO SPEND THE NIGHT IN GREEN VALLEY. ON THE 27TH I GOT A LOCKSMITH WHO WORKED ON THE IGNITION AND COULD NOT GET IT TO UN-LOCK. I THEN HAD THE CAR TOWED TO JIM CLICK FORD IN GREEN VALLEY. AS I WAS DISCUSSING THE IGNITION PROBLEM WITH THE SERVICE MANAGER ANOTHER FOCUS OWNER SHOWED UP COMPLAINING OF THE SAME PROBLEM. MY PROBLEM WAS SOLVED BY THE REPLACEMENT OF THE IGNITION LOCK ASSEMBLY. THE TOTAL BILL FOR THE TOWING AND REPAIR WAS $346.93. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155346April 14, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CRASHED. THE VEHICLE ACCELERATED THROUGH LANDSCAPING WOOD AND SUSTAINED MINIMAL DAMAGE TO THE BUMPER. NO INJURIES WERE INCURRED AND THE POLICE WERE NOT CONTACTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10155117April 12, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE RIGHT WHEEL BEARING FAILED FOR THE THIRD TIME. THE FIRST TWO WERE RECALLS AND PAID FOR BY FORD. THIS TIME THEY REFUSED TO BE RESPONSIBLE FOR A BILL OF $270. IT SEEMS TO ME THAT A KNOWN DEFECT SHOULD HAVE REPAIR COVERAGE FOREVER, AND THAT A WHEEL BEARING SHOULD NOT HAVE TO BE REPLACED EVERY 40,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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