Ford Focus Complaints (2018)

837 consumer complaints on file.

#11437115October 18, 2021
ENGINE, UNKNOWN OR OTHER
Purchased with less than 50k miles with warranty. 2k miles until warranty expired car started jerking and shuddering when taking off. Took to dealership no codes or recalls. A month later car would not start after refueling. Had mechanic replace fuel evap. Fixed one problem but not the shuddering. Problem seems to be worsening. Recall for half of the 2018 focus models for same issues but recall does not include all!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436797October 14, 2021
UNKNOWN OR OTHER
turn the car on going in reverse and it stalled out were I couldn't stop and this was the second time that this happen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436535October 13, 2021
POWER TRAIN
Since i bought the car in 2018 i noticed issues with the car. From jerking, shaking when accelerating, even not accelerating at times which almost caused an accident. Also not changing gears properly. It has left me several times with not giving me the option to reverse. For the first year i constantly took the car to ford dealerships to get checked with everytime it coming back with nothing wrong. I wasted time, money and it was really an inconvenience with the whole hassel. Not to mention the stress it put me through which led to mental issues, psychiatric visits and medications. I contacted ford several times and was also getting the run arround. They finally felt they could shut me with some type of free maintenance plan which at that time decided to give up and just accept. 5 months later took the car again with same issues and finally was told my a service rep that a transmission tech had never even looked it in tge past times. After being checked they had to replace something with the clutch. Also about months later some with the fuel valve/pcv had to be repaired which has been a recall for ford but not my specific vehicle/vin. And now only after 3 yeats of owning the car again having issues the same if not worse with the transmission. I no longer have bumber to bumber, powertain or extended warranty due to too many miles. I will be taking it tomorrow which i am sure is going to cost a lot not to mention i am still paying for the car. Oh and ford said even if it was the same thing with the clutch their repair warranty is only 2 years and i just passed that by a couple of months. I have always had used old cars and went through the hassle of car repairs. Being a single mom and moving to a bigger city to pursue my education i decided to buy a new vehicle so I wouldn't have problems but its been a nightmare with this car! I haven't been in a position to trade it or buy another car. I have just had to deal with it and its brought tears & caused mental issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436048October 8, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that while driving at 30 MPH, the vehicle stalled with the check engine warning light illuminated. The contact called the dealer where she was informed that her vehicle could not be inspected the same day. The contact then had the vehicle towed to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The mechanic called the manufacturer and it was confirmed that the VIN was not included. The vehicle remained in the possession of the mechanic and was not repaired. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434557September 27, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated while driving out of the parking space. The vehicle was taken to Advance Auto Parts where the diagnostic code showed the canister purge valve failure. The contact took the vehicle to the dealer a month later as he was advised that an immediate fix was not required. The dealer diagnosed the failure as a canister purge valve failure that was stuck in the open position. The valve needed to be replaced as the vehicle was currently at the dealer for repairs. The manufacturer was informed of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433822September 21, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that while starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with code P1450 (Control System failure of fuel tank vacuum). The dealer was made aware of a recall but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 55,261.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433062September 15, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2018 Ford Focus. The contact stated while driving 25 MPH, the vehicle inadvertently started jerking. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the clutch had failed and needed to be replaced. The contact stated that the vehicle was not repaired. The contact stated that the failure recurred while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432479September 10, 2021
ENGINE
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, shook abnormally, and shuddered. The RPM’s increased and the miles per gallon increased to 99.9 miles per gallon. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the purge valve, vapor canister, fuel tank, and fuel pump needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. No further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The approximate failure mileage was 29,106.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432367September 9, 2021
FUEL/PROPULSION SYSTEM
Check engine light came on and when a diagnostic code check was done error code P1450 appeared which appears to be a defective fuel tank pressure sensor. Gas tank is 3/4 full. Car is available for inspection. There was no accident. Just the CEL error code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430722August 27, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle hesitated while accelerating. The contact managed to veer to the shoulder of the roadway and turned off the vehicle. The contact waited for approximately 5 minutes to restart the vehicle. The vehicle resumed its normal function. The vehicle was taken to the dealer where it was diagnosed that the gasket, fuel pump, fuel tank, and purge valve failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430753August 27, 2021
FUEL/PROPULSION SYSTEM
Purge valve. Yes. Code p1450 Vacuum in gas tank. Yes. Yes no yes - 2 days ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430244August 24, 2021
UNKNOWN OR OTHER
I bought the vehicle on 08/21/2021 which is 3 days ago the vehicle has 57k miles on it and I quickly found out why. I realized when stopping at red lights and then trying to accelerate when the light turns green the car boggs down like its stuck in a mud pit and then suddenly flies out of it. I almost rear ended a vehicle and then almost got rear ended. I had the same issues going up and over a mountain. And believe me if they had a return policy like Wal-Mart it would've been returned the same day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429601August 18, 2021
POWER TRAIN
I have under 20,000 miles on the car and its already having issues shifting. The service station said it was a transmission issue. It whines and makes a vibrating sound when I shift gears, and it occasionally kicks back when pulling out of a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429654August 18, 2021
POWER TRAIN
The transmission has shuddered and demonstrated excessive slippage for a year. This has caused problems when I accelerate into traffic. I reported it several times to the dealership (Liberty Ford in Canton, Ohio), and the dealer has finally confirmed the issue (several thousand miles after the warranty expired).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429497August 17, 2021
UNKNOWN OR OTHER
My car stalls out when trying to gain speed and then trying to restart it after it stall out is very hard to do. My check engine light is on with a P1450 code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429115August 14, 2021
TIRES:SIDEWALL
ALL FOUR ORIGINAL TIRES REPLACED, BALANCED AND FRONT END ALIGNMENT COMPLETED 11/23/20 AT PEP BOYS. THE NEW PASSENGER FRONT AND REAR TIRES DEVELOPED SIDEWALL 2 INCH "BUBBLES" OVER THE NEXT SEVERAL MONTHS AND I HAVE REPLACED THE FRONT PASSENGER AT MY EXPENSE. THE REAR PASSENGER (SHOWN IN THE PHOTO) HAS YET TO BE REPLACED. THE FRONT SIDEWALL BUBBLE POSSIBLY WAS DUE TO SLIGHT ABRASION BUT SHOULD NOT HAVE OCCURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428886August 12, 2021
UNKNOWN OR OTHER
The car engine shuts off (or fails) without any warning while driving. This has happened randomly on numerous occasions since we purchased the car in January of 2021. Today the check oil light and check engine light both came on prior to the engine just completely shutting off while driving and would not restart. There was also a strange engine noise accompanied by the engine running “rough” prior to engine failure. We had to get the car towed. We looked up recalls and there was a recall for our make/model/year but none associated with our specific VIN #. However the recall described our same issues. We would like this investigated as this is very dangerous, unexpected and concerning. The incident happened in a busy city , on a busy road during work hours. The car is currently at a Ford Dealership awaiting inspection but we were already told there are zero recalls for our VIN #.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428686August 11, 2021
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
The contact owns a 2018 Ford Focus. The contact stated while that while his daughter was driving 30 mph, the check engine warning light illuminated. The driver continued to drive to her residence. The contact then took the vehicle to the local dealer to have the vehicle diagnosed. The contact was informed that the failure was due to an evap leak. The dealer repaired the vehicle by replacing the defective part. The manufacturer was made aware of the failure. The failure mileage was approximately 55,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427747August 4, 2021
UNKNOWN OR OTHER
Engine and all electrical power suddenly stops while driving with no warning. Car shows "Starting System Fault" when key is turned. After about 30 minutes everything restarts but the car only goes a few miles before cutting out again. This failure is extremely dangerous. We took the car to Town and Country Ford in Nashville TN on Monday July 26,2021 and picked it up on Friday July 30. They said it had been repaired, I drove approximately 6 miles and was on a 5 lane highway doing 60mph when it happened again. I was lucky to safely get to the side of the road. Since the air conditioning and windows also stopped when the heat index was 105 degrees that represents another possible danger. On Sunday July 25 the engine light came on, but being Sunday there was no place to read the code. After the first failure occurred about 10am Monday we had the code read as a P1450. As I hadn't had any experience with fuel system/ emission control we decided to take it to the above dealer. At the time of the Friday failure there was no code or warning. This failure method is extremely dangerous as a car may suddenly stop running in high speed traffic. I have no Idea what would have happened if i had been going uphill. Also if the service tech cannot detect the problem it may be widespread. Vehicle is currently in the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426510July 26, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle would not restart. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V735000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus