Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11241400August 2, 2019
STEERING
I WAS BACKING UP AT A GAS STATION AND ALL OF A SUDDEN IT JUST QUIT STEERING. I WAS MOVING VERY SLOWLY SO WAS ABLE TO STOP WITH MY BRAKES, BUT IT WAS A VERY CLOSE CALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241017August 1, 2019
POWER TRAIN
MY 2013 FORD FOCUS HAS A SHUDDERING AND OTHER KNOWN SHIFTING PROBLEMS ASSOCIATED WITH THE DPS6 CLUTCH ISSUES. THE DETROIT FREE PRESS HAS OUTLINED THESE KNOWN ISSUES WITH FORD AND I AM EXPERIENCING THEM AS WELL. THESE TRANSMISSION ISSUE OCCUR WHEN I ACCELERATE AND MAY ALSO HAPPEN WHEN I AM STATIONARY. DUE TO THESE SAFETY ISSUES I AM NOT WILLING TO TRAVEL WITH MY KIDS OR WIFE IN THE CAR. I HAVE TO DRIVE THE CAR AS A DAILY DRIVER BUT THERE IS NO WAY I AM PLACING MY FAMILY IN DANGER BY DRIVING THEM IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240804July 31, 2019
POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO SKALNEK FORD (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362, (248) 693-6241) TO BE DIAGNOSED, BUT THE DEALER FAILED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240851July 31, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLOOMINGTON LINCOLN (1001 CLOVER DR S, MINNEAPOLIS, MN 55420, (952) 888-2271) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240946July 31, 2019
UNKNOWN OR OTHER
MY VEHICLE HAS AN ISSUE WITH THE TRANSMISSION/CLUTCH THAT IS A KNOWN FACT TO FORD! IT'S BEEN FIXED TWICE BUT STILL HAVING ISSUES! WHEN I CALLED THEY TOLD ME NO LONGER UNDER WARRANTY AND WOULD NOT FIX AGAIN! THE CAR HESTITATES WHEN U EXCELLERATE WHICH IS VERY DANGEROUS ESPECIALLY WHEN MERGING ONTO A HIGHWAY. I AM AT A LOSS IT HAS LOW MILEAGE BUT WORTH NOTHING. DO YOU HAVE ANY SOLUTIONS FOR THIS PROBLEM? DO YOU KNOW IF FORD ARE GOING TO FIX THESE DEFECTIVE VEHICLES? YOUR HELP IS GREATLY APPRECIATED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240564July 30, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING COMPLETELY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT PREVIOUSLY CALLED J.C. LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406, (912) 210-5676) BECAUSE THE FAILURE INITIALLY BEAN WHEN THE VEHICLE WAS STARTED. UPON RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED AND THEY PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240646July 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WE HAD HAD THIS CAR IN AT LEAST 6 TIMES FOR ISSUES WITH THE TRANSMISSION. THE LAST VISIT WAS 2 WEEKS AGO WHEN THE CAR WOULD NOT START. THERE IS ALSO A WARNING LIGHT THAT IS CONSTANTLY ON. THEY TOLD US IT HAS TO DO WITH A SENSOR BY WHERE THE GAS IS PUT INTO THE CAR BUT THEY DON'T SEEM TO BE ABLE TO FIX THE PROBLEM OR TURN OFF THE WARNING LIGHT. THE CAR STILL STUTTERS AND RUNS ROUGH AFTER MANY COMPLAINTS. MOSTLY WHEN FIRST ACCELERATING AFTER A STOP. ALSO CLUNKS WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240694July 30, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO GARY SMITH FORD (1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548, (888) 814-7437) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE. AFTER THE RECALL REPAIR WAS PERFORMED, THE FAILURE CONTINUED AND THE CHECK ENGINE INDICATOR ILLUMINATED. UPON RETURNING TO THE DEALER, THE CONTACT WAS INFORMED THAT THE RECALL WAS DEEMED INEFFECTIVE AND THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO REPAIR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240686July 30, 2019
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, WHEN THE FUEL TANK WAS FILLED, THE FUEL GAUGE DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL AND THE MILEAGE WAS INCORRECT. THE CONTACT ALSO STATED THAT THE SHAPE OF THE FUEL TANK APPEARED UNUSUAL. FURTHERMORE, THE CONTACT STATED THAT THE VEHICLE DID NOT IMMEDIATELY START WHEN IT WAS CRANKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO REYNOLDS FORD OF OKC (833-821-8065, LOCATED AT 7320 NW EXPY, OKLAHOMA CITY, OK 73132) WHERE THE SOFTWARE SYSTEM WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONFIRMED THAT THE RECALL REPAIR WAS TO UPDATE THE SOFTWARE SYSTEM. THE FAILURE MILEAGE WAS 117,402.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240372July 29, 2019
POWER TRAIN
VEHICLE HAS ONGOING ISSUES THROUGH IT'S LIFE, ALL DIAGNOSED AS TRANSMISSION RELATED. THESE INCLUDE REPLACEMENT OF THE CLUTCH 3 TIMES, UPDATES TO THE PCM AT VARIOUS TIMES. WOULD NOT GO INTO REVERSE. SIGNIFICANT SHUDDERING AND LACK OF ACCELERATION, ETC IS ONGOING - FORD CANNOT FIX. VEHICLE ONLY SLIGHTLY IMPROVES AFTER WHICH SOON RETURNS TO THE HORRIBLE SHAKING, LACK OF ACCELERATION, ETC HAVE GIVEN UP ON ATTEMPTING TO REPAIR. CLASS ACTION LAWSUITS PROVIDED NO ASSISTANCE OR RECOURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240424July 29, 2019
POWER TRAIN
HAVE HAD ISSUES WITH TRANSMISSION CONTROL MODULE UNIT. ISSUES WITH TRANSMISSION SHUDDERING, TRANSMISSION SLIPPING OUT OF GEAR AND NOT APPLYING POWER WHILE IN INTERSECTIONS, ISSUES WITH THE CAR CREEPING FORWARD. HAVE HAD ISSUES FIXED MULTIPLE TIMES ONLY FOR IT TO RETURN AGAIN WITHIN A MONTH OR TWO. ALSO HAD MANY OTHER ISSUES WITH CAR. THERE ARE MULTIPLE DATES FOR TRANSMISSION ISSUES. THERE WOULD HAVE BEEN MORE, BUT I WAS TOLD THAT THEY DID ALL THEY COULD DO TO FIX THAT ISSUE EVEN THOUGH IT WAS NOT FIXED. DATES FOR TRANSMISSIONS: 6/26/2015; 8/1/2015; 6/4/2016; 12/19/2016; 7/19/2019. THE LAST TIME I TOOK IT IN (7/19/2019) I FOUND A LETTER SAYING FORD WOULD FIX IT REGARDLESS OF WARRANTY STATUS. THIS LETTER WAS INCORRECT AND THEY WANTED ABOUT $1,200 TO FIX (PUT A TEMPORARY BAND AID ON) THE SAME ISSUE I HAD BEFORE THAT REAPPEARED WITHIN A MONTH OF THEM FIXING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240486July 29, 2019
UNKNOWN OR OTHER
THE VEHICLE WAS BOUGHT USED,IT HAD A BATTERY BOIL OVER ISSUE,THE BATTERY HAS BEEN REPLACED,THE VEHICLE WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235339July 28, 2019
POWER TRAIN
TRANSMISSION SHUDDERS AND SHIFTS ERRATICALLY IN LOW GEARS. SOMETIMES UNANTICIPATED ACCELERATIONS FROM LOW GEARS AND SOMETIMES TRANSMISSION SHIFTS INTO LOW GEARS WHILE AT HIGHER SPEEDS, CAUSING VEHICLE TO REV UP AND LOOSE ACCELERATIONS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240195July 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE ROAD AND MY CAR BATTERY LIGHT CAME ON AND I LOST POWER TO MY GAS AND BRAKE SYSTEM... BEFORE THIS EVERY TIME I PUT GAS INTO IT ....IT ACTS LIKE GOING TO STALE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235011July 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER. THE CONTACT MANAGED TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MORLAN-SHELL FORD (1824 PORTER WAGONER BLVD, WEST PLAINS, MO 65775, (417) 256-3193) WHERE MULTIPLE DIAGNOSTIC TESTS WERE PERFORMED, WHICH DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED FIVE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 96-182145. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *TT *TR CHECK ATTACHMENT CHARACTERS ARE OVER 2,000. ARBITRATOR'S DECISION FORM CASE NUMBER #XX-XXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235021July 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT IDLED, BUT DID NOT ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST LOUIS, MO 63125) WHERE IT WAS DETERMINED THAT THE CLUTCH FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE CLUTCH HAD TO BE REPLACED TWELVE TIMES SINCE THE VEHICLE WAS PURCHASED IN 2015. THE MECHANIC ALSO MENTIONED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235043July 26, 2019
POWER TRAIN
DRIVING MY 2013 FORD FOCUS, I HAD STOPPED AT A STOP SIGN. WHEN I TRIED TO ACCELERATE THE WARNING "HILL START ASSIST NOT AVAILABLE" FLASHED AND THEN THE CAR TURNED OFF. I PUT THE CAR IN PARK AND AFTER A FEW ATTEMPTS I GOT THE CAR STARTED, BUT THE ENGINE LIGHT CAME ON AND "TRANSMISSION FAULT SERVICE NOW" FLASHED. I WAS ABLE TO DRIVE IT HOME AND IT WAS CHECKED OUT BY AN AUTO REPAIR GUY. HE TRIED TO REPROGRAM THE COMPUTER BUT THE THE TRANSMISSION FAULT ERROR CONTINUES TO FLASH AND THE CAR WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235074July 26, 2019
POWER TRAIN
THIS VEHICLE HAS BEEN PLAGUED WITH TRANSMISSION PROBLEMS SINCE SOON AFTER PURCHASE. IT HAS BEEN RETURNED TO MULTIPLE FORD DEALERSHIPS IN CARBON COUNTY PA SINCE BEING PURCHASED IN DECEMBER OF 2013. THERE HAS BEEN NO RESOLUTION AND PROBLEMS STILL PERSIST. WE ARE TRYING TO RETRIEVE THE ATTEMPTED REPAIR RECORDS AND WILL UPLOAD WHEN WE HAVE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235146July 26, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR IS AT THE DEALERSHIP FOR THE SECOND TIME SINCE SEPTEMBER 2018 DUE TO THE TRANSMISSION RECALL. THE CAR DIED WHILE DRIVING FOUR TIMES BEFORE I COULD GET IT HOME. I I HAD IT TOWED TO BILL COLLINS FORD THE NEXT DAY. I WAS TOLD IN SEPTEMBER THE TRANSMISSION WAS FIXED YET THE CAR NEVER DROVE RIGHT. NOW THE TRANSMISSION AND CLUTCH NEED REPAIR/REPLACING. THEY HAVE HAD MY CAR FOR ONE WEEK AND I HAVE YET TO BE CONTACTED BY THE DEALERSHIP. THESE CARS ARE NOT SAFE. SOMEONE IS GOING TO DIE AS A RESULT OF THESE FAULTY TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235147July 26, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE HAS HAD PROBLEMS SINCE THE DAY WE BOUGHT IT .THE TRANSMISSION HAS A MIND OF ITS OWN. IT JERKS ,SHUDDERS AND SLIPS IN AND OUT OF GEAR AT RANDOM . WE HAVE HAD 4 CLUTCHES ,A TCM, 2 PURGE VALE REPLACEMENTS AND COUNTLESS SOFTWARE UPDATES. IT HAS COMPLETELY LOST THE ABILITY TO PROPEL ITSELF ON THREE SEPARATE OCCASIONS; ONCE WHILE WE WERE TAKING IT IN TO THE DEALER . WHEN WE GOT TO THE DEALER THEY TOLD US THAT "YES THAT CAN HAPPEN SOMETIMES " !!! PLEASE HELP US AND HOLD FORD ACCOUNTABLE FOR THEIR RECKLESS DECISION TO ALLOW THESE VEHICLES TO BE SOLD TO CHUMPS LIKE ME . THEY HAVE DELIBERATELY AND REPEATEDLY BLAMED US FOR THEIR MISTAKE . WE ARE UNABLE TO USE OUR VEHICLE BECAUSE IT IS UNSAFE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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