Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10164924August 8, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS ZTS AND THE IGNITION CYLINDER HAS LOCKED UP 4 DIFFERENT TIMES IN THE LAST 3 WEEKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164871August 7, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON MY 2000 FORD FOCUS IS PERIODICALLY LOCKING UP. I'VE HAD IT HAPPEN WHERE YOU PUT THE KEY IN AND IT WON'T TURN. TONIGHT, THE KEY WOULDN'T EVEN GO IN ALL THE WAY, IT WOULD ONLY TAKE ABOUT 1/3 OF THE KEY AND NO MORE. IT EVENTUALLY TOOK THE KEY AFTER ABOUT A HALF HOUR OF TRYING. THIS SEEMS TO BE A COMMON COMPLAINT, BUT ONE THAT FORD SO FAR HAS REFUSED TO ISSUE A RECALL ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164640August 6, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE LEAVING A PARKING LOT, CROSSED A SPEED BUMP, AT 5 MPH, HEARD A LOUD CLUNK AND THE CAR WOULD NOT EASILY MOVE. CAR WAS TAKEN TO A REPAIR FACILITY ON A FLATBED. GARAGE DETERMINED THAT THE LEFT FRONT COIL SPRING BROKE AND BOUND UP ON THE LEFT FRONT TIRE. THE LEFT FRONT COIL SPRING WAS REPLACED, AS WELL AS THE LEFT FRONT SWAY LINK, WHICH WAS ALSO DAMAGED BY THE BROKEN SPRING. THE BROKEN SPRING IS AVAILABLE FOR INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164605August 5, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH ON 2000 FORD FOCUS LOCKED UP, ALMOST $600 TO REPLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164508August 4, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS RETURNING TO FLORIDA FROM NEW ORLEANS IN MID FEBRUARY, 2006 WHEN MY CAR STALLED. IT WAS EXTREMELY HOT OUTSIDE AND THE ENGINE SEEMED EXTREMELY HOT, BUT THE TEMPERATURE GAUGE SHOWED NO PROBLEM. I WAITED A HALF HOUR AND THE CAR RESTARTED ONLY TO STALL AGAIN AFTER 20 MINUTES OR SO OF DRIVING. THIS HAPPENED THE WHOLE WAY DOWN TO FLORIDA. I SPENT 5 NIGHTS IN MOTELS AND HAD A FORD DEALER IN NORTH FLORIDA SUPPOSEDLY FIX THE PROBLEM FOR $200.00 ONLY TO HAVE IT STALL AGAIN ABOUT AN HOUR OR TWO FROM THE DEALERSHIP. I WAITED UNTIL NIGHTFALL WHEN IT WOULD BE COOLER AND MADE IT ALL THE WAY TO TAMPA BEFORE IT STALLED AGAIN. I CANNOT DRIVE MY CAR LONG DISTANCES (100 MILES OR SO) IN THE FLORIDA SUMMER HEAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164512August 4, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
TOWARD THE END OF JULY, 2006, I STARTED HAVING DIFFICULTY BEING ABLE TO TURN MY KEY IN THE IGNITION. I WOULD HAVE TO JIGGLE IT A LITTLE FOR IT TO TURN. ON AUGUST 1ST MY KEY WOULD NOT TURN AT ALL AND HAVE NOT BEEN ABLE TO DRIVE MY CAR SINCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164513August 4, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE HAVING THE CAR SERVICED AT A 'BIG-BOX' SERVICE DEPARTMENT ON JULY 16,2006 ,IT WAS LOWERED TO THE FLOOR,WITH A LOUD BANG...THE RIGHT FRONT COIL SPRING HAD SNAPPED , WITH A PART WEDGING THE "NEW" FRONT TIRE AGAINST THE INNER PANEL..THE OTHER PART OF THE SPRING DAMAGED THE STRUT ASSEMBLY..THE SERVICE MANAGER TOLD ME TO CONTACT A TOWING COMPANY --BECAUSE THE CAR COULD NOT BE DRIVEN.. WHEN MY TOW TRUCK DRIVER SAW THE CAR AND DRAGGED IT OFF THE LIFT ..HE REPLIED TO ME THAT I WAS LUCKY IT DID NOT HAPPEN AT 65 MPH OR I WOULD HAVE BEEN HISTORY.. NOW, EVEN WITH ALL--ALL NEW PARTS I DON'T KNOW IF I WILL EVER FEEL SAFE DRIVING IT..*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164179August 2, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD TO REPLACE MY IGNITION SWITCH TWICE IN THE LAST YEAR AND A HALF. AND NOW IT HAS STOPPED WORKING AGAIN. I THINK FORD SHOULD RESOLVE THIS ISSUE AT NO COST TO THE CONSUMER. THE COST OF REPAIRS IS APPROACHING $900. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164075August 1, 2006
ELECTRICAL SYSTEM:IGNITION
BROKEN IGNITION-LOCK CYLINDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164103August 1, 2006
EQUIPMENT, ELECTRICAL SYSTEM:IGNITION
THE IGNITION OF MY 2000 FORD FOCUS I WAS STUCK AT DALLAS AIRPORT AFTER A JOB INTERVIEW FOR ABOUT THREE HOURS IN 90 DEGREE HEAT. IT WAS REPAIRED AND LOCKED UP AGAIN THIS TIME IN FRONT OF MY HOURS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164150August 1, 2006
STEERING:COLUMN, ELECTRICAL SYSTEM:IGNITION:SWITCH
STEERING COLUMN LOCKED, KEY WILL NOT TURN IN IGNITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163877July 29, 2006
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WENT TO VETS, WHEN LEAVING MY FORD FOCUS STARTED ACTING UP. SEEMED LIKE GAS WAS NOT GETTING TO ENGINE, THEN IT QUIT. LEFT VETS TO COME HOME, DROVE ABOUT 5 BLOCKS AND CAR DID THE SAME THING. A HONDA DEALER WAS CLOSE BY SO WE LEFT CAR THERE AND RENTED A CAR TO GET HOME. PHONED FORD AND THEY SAID THEY WOULD DO NOTHING FOR ME. HUSBAND WENT BACK TO PENTICTON TO GET MY CAR AND IT DID THE SAME THING ON THE WAY HOME, QUIT COMING HOME 3 TIMES. THE HONDA DEALER SAID IF IT DID IT AGAIN IT WAS SOMETHING TO DO WITH THE FUEL SYSTEM PUMP, AND WE WOULD HAVE TO REPLACE IT. WHEN I TALKED TO FORD THEY SAID THEY WOULD NOT COVER THE REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163754July 27, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT LEFT COIL SPRING ON MY CAR SNAPPED AND LODGED IN THE FRONT LEFT WHEEL, CAUSING IT TO SEIZE WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR CAME TO A RAPID HALT, AND IF I WASN'T IN THE RIGHT LANE WHEN THE INCIDENT OCCURRED, AN ACCIDENT MIGHT HAVE RESULTED. A FEW DAYS BEFORE, I HAD HEARD A SNAPPING SOUND FROM THE LEFT SIDE OF MY CAR, BUT I NOTICED NO IMMEDIATE SYMPTOMS. FORD HAS DETERMINED THAT THE COIL SPRING WAS IMPROPERLY MANUFACTURED, BUT NO RECALL WAS PERFORMED. FORD'S RESPONSE (CAMPAIGN 03M02, IN RESPONSE TO INVESTIGATION EA 02-023) WAS NOT ADEQUATE FOR THE FOLLOWING REASONS: 1. FORD'S RESPONSE STATES THAT THE SPRING FAILURE WILL CAUSE "SUSPENSION NOISE, POSSIBLY ACCOMPANIED BY SAGGING OF ONE SIDE OF THE VEHICLE." CLEARLY, THE FAILURE THAT I EXPERIENCED WAS NOT CONSIDERED WHEN DETERMINING IF THE SITUATION WARRANTED A RECALL. 2. FORD DID NOT NOTIFY ME THAT IT KNEW THAT THE FRONT COIL SPRINGS WERE DEFECTIVE. THIS LEFT ME WITHOUT THE INFORMATION THAT I NEEDED TO RECOGNIZE THE FAILURE AND PREVENT FURTHER PROBLEMS. 3. THE SPRING WAS INSPECTED BY THE DEALER 7 MONTHS BEFORE THE ACCIDENT, BUT THE CORROSION WAS NOT SPOTTED. THIS INDICATES THAT THE DEALERS WERE NOT MONITORING THE SPRING, DESPITE THE FACT THAT I LIVE IN A HIGH-CORROSION AREA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163550July 26, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH LOCKED, BATTERY LIGHT ON, DRIVER SIDE SEAT BELT LOCKED UP, PLUS ALL KINDS OF ISSUES FROM DAY ONE. TONS OF MANUFACTURER RECALLS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163403July 25, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKS UP WHICH REQUIRES TOTAL REPLACEMENT OF ASSEMBLY. IT HAS HAPPENED THREE (3) VERY UNFORTUNATE TIMES, EACH REQUIRING REPLACEMENT OF THE ASSEMBLY. IN THE RIGHT SITUATION IT COULD (AND ONE OF THOSE WAS) DANGEROUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162941July 20, 2006
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY FORD FOCUS & THE FRONT COIL SPRING BROKE WHILE I WAS DRIVING THE FRONT END OF THE CAR COLLAPSED ON THE FRONT TIRE. I WAS DRIVING 65 MILES AND HOUR SECONDS BEFORE I FORTUNATELY SLOWED DOWN TO A STOP...NOTICED A NOISE LIKE A FLAT TIRE, SOMETHING DID NOT FEEL RIGHT JUST BEFORE IT COLLAPSED ON THE ROAD, I AGAIN THANK GOD, I DECIDED TO TURN AROUND TO GO BACK HOME & IMMEDIATELY UPON THAT TURN AROUND THE CAR COLLAPSED. THESE RECALLS SAFETY CAMPAIGNS ARE RISKING MY LIFE, BUT TERRIFIES ME FOR MY NEWLY DRIVING SON BEHIND THE WHEEL. AS IF THAT IS NOT BAD ENOUGH, I NOW HAVE TO FILE THIS COMPLAINT ALSO. ELECTRICAL SYSTEM IGNITION---UNABLE TO REMOVE KEY....CAR WAS UNABLE TO BE TOWED CAR LOCKED UP..STEERING EVERYTHING. COST OF REPAIR WAS QUOTED FROM $382.00 FROM FORD SERVICE DEALER...MEANWHILE THE HUGE INCONVENIENCE CAR PARKING FEES..FOR BEING IN A PUBLIC PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162970July 20, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2000 FORD FOCUS ZX3 IGNITION HAS LOCKED UP, AND I'M UNABLE TO TURN MY KEY AT ALL TO GET IT STARTED. ANOTHER FOCUS NIGHTMARE. MY CAR HAS BEEN GIVING ME PROBLEMS SINCE DAY ONE. I HAVE LORD KNOWS HOW MANY RECALLS, AND I STILL HAVE PROBLEMS THAT SHOULD HAVE BEEN RECALLED AND HAVEN'T BEEN. I CAN'T TAKE THIS ANYMORE. NO ONE HAS MONEY TO WASTE ON A NEW CAR THAT GIVES THEM PROBLEMS. WHAT'S THE PURPOSE OF THE PURCHASE? YOU LOSE OUT AS A CUSTOMER, DEALING WITH FORD VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162978July 20, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
FOR THE SECOND TIME, WE HAVE HAD TO REPLACE THE IGNITION SWITCH IN OUR 2000 FORD FOCUS. I WAS UNDER THE IMPRESSION THAT FORD MADE QUALITY CARS. EVIDENTLY THIS IS NOT THE CASE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162893July 19, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2000 FORD FOCUS ZX3 IGNITION IS FAILING, AS HAVE MANY OTHERS FROM THE RESEARCH I'VE DONE. THE SAME COMPONENT IS FITTED INTO MY WIFE'S MAZDA TRIBUTE WHICH ALSO FAILED ON HER. FORD SHOULD ISSUE A RECALL ON THIS VERY POOR QUALITY ITEM. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10162751July 18, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER LOCKED SOLID. CAR COULD NOT BE STARTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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