Ford Focus Complaints (2010)

287 consumer complaints on file.

#11104715June 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WERE IT WAS DIAGNOSED THAT THE SHIFTER SOLENOID FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104729June 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103790June 25, 2018
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2010 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WHILE TURNING THE KEY IN THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ORDER TO START THE VEHICLE, THE KEY HAD TO BE WIGGLED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099911June 5, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING ON CITY STREETS THE ENGINE (35 MPH) THE ENGINE LOST POWER AND DROPPED IN SPEED YO A FEW MPR. SHUT ENGINE DOWN AND THEN RESTARTED THE ENGINE I DROVE ABOUT A MILE AND THE SAME THING HAPPENED AGAIN ONLY THIS TIME THE ENGINE ICON LITE CAME ON. I THEN CALLED FOR A WRECKER WHICH TOWED THE CAR TO THE DEALER. THERE THEY SAID IT WAS THE E THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097577May 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I TURNED ON THE ENGINE IN THE MORNING AND THE CAR SEEM TO START FINE, BUT WHEN I PUT THE GEAR SELECTOR IN REVERSE AND PRESSED THE GAS PEDAL SUDDENLY THE CHECK ENGINE CAME ON AND THE CAR STARTED SHAKING VIOLENTLY, I INSTANTLY TURNED OFF THE CAR AFTER A FEW SECONDS I TRIED TURNING THE CAR BACK ON, THE CHECK ENGINE LIGHT WENT AWAY, AND IT SEEM TO WORK FINE AFTER THAT, BUT THIS NOW HAPPENS ON A DAILY BASES AT RANDOM TIMES OF THE DAY, I CHECKED THE CAR WITH AN OBD2 SCAN TOOL AND IT HAD CODES P2111 AND P2135 THIS KEEPS HAPPENING EVEN AFTER REPLACING THE GAS PEDAL AND THE THROTTLE BODY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088821April 18, 2018
SEAT BELTS
PASSENGER SEATBELT POPPED WHEN PUTTING IT ON. IT WILL NOT WORK NOW AND NOT UNDER BUMPER TO BUMPER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082037March 29, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,900. *TT *JS THE CONSUMER STATED THE DEALER WAS NOTIFIED BUT COULD NOT DETERMINE THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076814March 8, 2018
ELECTRICAL SYSTEM
IGNITION SWITCH IS IN STOP POSITION SOMETIMES WILL START SOMETIMES NOT HAVE TO TURN POSITION WITH BOTH HANDS AND SOMETIME WILL TURN ON BUT NOT ALL THE TIME PULL KEY OUT AND HAVE TRIED TO TURN KEY AROUND BUT WON'T WORK EITHER CAR IS STOP POSITION AND COULD HAPPEN ANYWHERE WHEN TRY TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067237February 6, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
IT STARTED AT ON TIME WHEN GOING TO EXIT THE STATIONARY CAR, I COULD NOT EXIT THE CAR BECAUSE THE LOCK WOULD NOT UNLATCH, YOU COULD NOT OPEN THE DRIVER OR PASSENGER DOORS FROM INSIDE OUR OUTSIDE. NOW IT HAS MOVED ON TO ALL THE DOORS, SOMETIMES THEY WORK AND OPEN SOMETIMES THEY DON'T. I HAVE REPLACED THE DRIVER DOOR HANDLE 3 TIMES ALREADY FOR THE SAME ISSUE EACH TIME, IN THE HANDLE LATCH ITSELF THERE IS A LITTLE PLASTIC PIECE THAT KEEPS BREAKING INSIDE THE HANDLE NOT ALLOWING THE HANDLE TO PULL OPEN THE DOOR. AND NOW THE LAST ISSUE WHEN TAKING OFF THE LOCKS AUTOMATICALLY LOCK AFTER A COUPLE OF SECONDS WHEN DRIVING SOMETIMES THEY LOCK SOMETIMES THEY DON'T. I CAN NO LONGER LOCK MY CAR WHEN LEAVING IT BECAUSE YOU NEVER KNOW IF AND WHEN THE LOCKS WILL OPEN AS WELL AS WHICH DOOR WILL CHOOSE TO REMAIN CLOSED AND NOT OPEN....I HAVE HAD TO GO IN THROUGH THE TRUNK SEVERAL TIMES QUIET EMBARRASSING. I HAVE BROUGHT IT TO MY LOCAL FORD COMPANY SEVERAL TIMES FOR THEM TO FIX THE ISSUE, THEY TELL ME IT IS MY PROBLEM NOT A MANUFACTURES DEFECT..ONE DOOR YES I COULD UNDERSTAND ALL FOUR DOORS NO THERE IS A PROBLEM WITH THE SYSTEM. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I CAN NOT ALWAYS GET MY CHILD OUT OF THE BACK SEAT BECAUSE THERE IS NO GUARANTEE THAT THE DOOR WILL OPEN PLEASE LOOK INTO THIS I HAVE DEALT WITH IT LONG ENOUGH AND CAN NO LONGER CONTINUE TO WORRY ABOUT MY CHILD'S SAFETY, MY SAFETY OR THE LACK THERE OF PROTECTION OF NOT BEING ABLE TO LOCK MY OWN CAR WITHOUT KNOWING IF I CAN GET BACK IN LET ALONE SOMEONE ELSE GETTING IN. THIS HAS DATED BACK TO WHEN MY ORIGINAL WARRANTY FELL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060926January 6, 2018
UNKNOWN OR OTHER
MY 2010 FORD FOCUS SES DOOR SYSTEM ISN'T WORKING OUT OF NO WHERE. SOMETIMES MY DOOR LOCKS WON'T LOCK, SOMETIMES THEY WON'T UNTIL TO THE POINT I CAN GET OUT OF MY CAR. THE OWNER BEFORE ALSO HAD THIS PROBLEM AND GOT THEM FIXED. NOW MY REAR DOOR WON'T OPEN AT ALL. A COUPLE PEOPLE I'VE TALKED TO THEY REPORT SIMILAR THINGS. THIS A HUGE SAFETY PROBLEM.. I HAVE A FOUR YEAR OLD IS SCARY KNOWING SOMETHING COULD HAPPENED I MIGHT NOT BE ABLE TO GET HER OUT BECAUSE OF THIS DOOR ISSUES. SINCE IT'S ALREADY BEEN FIXED, I'M NERVOUS TO FIX IT ALSO AND IT GOES BACK TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051369November 29, 2017
STRUCTURE:BODY
REAR DRIVERS SIDE DOOR WILL NOT LATCH OR OPEN. ONCE OPENED IT WILL NOT CLOSE AGAIN CAUSING THE DOOR TO COME OPEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032841October 11, 2017
ENGINE, UNKNOWN OR OTHER
VEHICLE STALLED. TRIED TO RESTART IT, WOULD NOT FIRE UP. IT THEN CAUGHT ON FIRE ON THE SIDE OF THE HIGHWAY (I-87N, EXIT 17/MOREAU) VEHICLE WAS IN GOOD WORKING ORDER, NO CHECK ENGINE LIGHT OR OTHER INDICATION OF TROUBLE, TEMPERATURE GAUGE NEVER SHOWED ANY PROBLEM. NOT SURE IF THIS IS RELATED TO OTHER FORD ENGINE FIRES (DUE TO OVERHEATING/LOSS OF COOLANT) OR WHAT EXACTLY CAUSED IT. INSURANCE DID NOT DO AN INSPECTION (I OWNED THE CAR OUTRIGHT AND ONLY HAD LIABILITY COVERAGE) AND FORD TOTALLY BLEW ME OFF. HAVE PICTURES, BUT THEY LOOK LIKE ANY OTHER CAR WITH AN ENGINE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11024743September 20, 2017
SUSPENSION
I JUST GOT THIS CAR, HAD FRONT END CHECKED AND I GOT TO REPLACE SWAY BARS, CONTROL ARMS, TIE RODS, BOTH INNER AND OUTER. CAR ONLY HAS 129K MI ON IT. NOT TO MUCH THE CAR CONSTANTLY SWAYS NO MATTER WHAT THE WEATHER IS. MY TPMS IS ALSO THROWING ERRORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020990August 31, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2010 FORD FOCUS DOORS DO NOT OPEN AT ALL FROM THE OUTSIDE OR INSIDE OF THE CAR . THE REMOTE WILL NOT DISENGAGE AND WILL KEEP DOORS LOCKED. A PERSON CANNOT JUST PULL ON THE HANDLE INSIDE OR THE LOCK STEM TO UNLOCK THE DOORS. THE DOOR ACTUATOR ON ALL FOUR DOORS NEED TO BE REPLACED DUE TO DUST GOING INSIDE THE MECHANICAL PARTS AND OIL'S CREATING MUD ISSUES. FORD MECHANIC ADVISED THAT THEY SEEN LOTS OF FORD FOCUSES WITH THE SAME ISSUE COSTING THE CUSTOMER A FINANCIAL BURDEN DUE TO A FAULTY DESIGN WHICH FORD UPDATED THE ORIGINAL DESIGN TO FIX THE ISSUE, ADMITTING TO THE BAD DESIGN SOLD TO THE PUBLIC. PEOPLE WERE TRAPPED IN THE CAR AND CANNOT GET OUT DUE TOO DOORS NOT DISENGAGING, THE HANDLES ARE STIFF/LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006133July 18, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN AND THE REAR PASSENGER SIDE DOOR FAILED TO REMAIN SECURE. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH A DEALER (TEAM FORD LINCOLN, 905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994105June 9, 2017
UNKNOWN OR OTHER
MY REAR PASSENGER DOOR LOCK FAILED WHILE DRIVING, CAUSING THE DOOR TO SWING OPEN WHEN BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992162May 30, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER DOORS FAILED TO LOCK WITHOUT WARNING. THE CONTACT REACHED OUT TO A LOCAL DEALER (WEST HERR FORD LINCOLN OF AMHERST LOCATED AT 2600 MILLERSPORT HWY, GETZVILLE, NY 14068) WHO INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE AND THAT THERE WAS A RECALL, BUT WAS UNABLE TO LOCATE THE CONTACT'S VIN WITHIN THE RECALL. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT INQUIRED TO SPEAK WITH A MANAGER , BUT WAS DENIED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985874May 15, 2017
TIRES, TIRES:SIDEWALL
A MECHANIC NOTICED THAT THE INNER SIDEWALLS ON BOTH FRONT WHEELS WERE SPLITTING (AS IF ALONG THE SEAMS) ON THE GOODYEAR WEATHERHANDLER 215/45R17. THE TIRES WERE FIXED BEFORE ANY BLOWOUT OCCURRED, BUT GOODYEAR REFUSED TO TAKE RESPONSIBILITY. THREE SEPARATE MECHANICS FROM DIFFERENT GARAGES HAD NEVER SEEN ANYTHING LIKE IT, AND CONFIRMED THAT IT DID NOT OCCUR FROM DAILY WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984443May 9, 2017
WHEELS
I HAD A INSPIRATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981768May 1, 2017
UNKNOWN OR OTHER
NONE OF MY DOORS WILL OPEN FROM THE OUTSIDE I HAVE TO LEAVE A WINDOW CRACKED JUST TO GET IN IT HAD TO PAY SOMEBODY 140 JUST TO GET IN IT THERE IS ONLY TWO DOORS THAT WILL OPEN FROM THE INSIDE NOW I HAVE TWO KIDS THAT ARE STILL AT HOME YOU HAVE TO GO IN THE PASSENGER DOOR JUST TO GET IN THE DRIVER SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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