Ford Focus Complaints (2004)

387 consumer complaints on file.

#10693586March 11, 2015
ELECTRICAL SYSTEM, ENGINE
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTICED THAT THE FAILURE RECURRED INTERMITTENTLY WHENEVER A BUMP OR A POTHOLE WAS HIT ON THE ROAD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED. 06/09/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690592February 25, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, AN UNINTENDED ACCELERATION OCCURRED AND THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED THE VEHICLE INTO A SNOW EMBANKMENT. THERE WERE NO INJURIES OR DAMAGES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10671113January 8, 2015
SEATS
WHILE I AM DRIVING THE CAR AND IT IS MOVING, THE DRIVER SIDE SEAT IS SUDDENLY DISENGAGING, MOVING BACK AND SO LEAVING MY DRIVING POSITION COMPROMISED, AS MY FOOT MOVES AWAY FROM THE GAS PEDAL AND MY ARMS ARE SUDDENLY OUTSTRETCHED REACHING FOR THE DRIVERS WHEEL SO THAT THERE IS A SUDDEN LOST OF CONTROL OF THE CAR. THIS HAS HAPPENED NUMEROUS TIMES AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664264December 15, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT DRIVER SIDE DOOR. THE FRONT DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 770,714.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658617November 17, 2014
ENGINE
THE CAR CUT OFF WHILE DRIVING. ON TWO SEPARATE OCCASIONS , OUNCE WHILE DOING 60MPH, THE OTHER TIME DOING 35MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652900November 5, 2014
AIR BAGS
HEAD ON COLLISON WITH ANOTHER CAR. CARS IN FRONT OF ME STOPPED SUDDENLY. I GOING DOWN ONE OF THE BUSIEST ROADS IN TOWN AND I COULDNT STOP IN TIME. FRONT OF MY CAR HAS SIGNIFICANT UNDRIVABLE DAMAGE. THE AIR BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633012September 14, 2014
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK STUCK. KEY WOULD NOT WORK. CAR HAD TO BE TOWED. IGNITION HAD TO BE REPLACED. COULD HAVE BEEN VERY DANGEROUS DEPENDING ON WHERE CAR WAS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621294August 11, 2014
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL NOISE. THE FAILURES OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588315May 14, 2014
STEERING
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE AS IT ABNORMALLY BEGAN STEERING TO THE RIGHT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING HOWEVER, THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584510April 23, 2014
FUEL SYSTEM, GASOLINE
VERY DANGEROUS FAULT OR DEFECT FOUND ON MY CAR. A FUEL LINE THAT RUNS ALONG THE TOP OF THE ENGINE IS CONTACTING AN OPPOSING METAL BRACKET. THIS CHAFFING CONDITION HAS RESULTED IN DAMAGE TO THE FUEL LINE. THE FUEL LINE IS PROTECTED WITH PADDED SILVER TAPE; THE TAPE AND PADDING HAS BEEN ENTIRELY CUT BY THE BRACKET AND HAS CREATED A CUT MARK ON THE FUEL LINE. NO FUEL LEAKED BECAUSE OF THIS CONDITION. HAD THIS GONE WITHOUT DISCOVERY, THE FUEL LINE WOULD HAVE LIKELY BURST AND ALLOWED FUEL TO SPILL ON TOP OF THE ENGINE. THE METAL BRACKET CREATING THIS HAZARD IS A MOUNTING POINT FOR AN AIR BYPASS VALVE (3S41-9F491-AC). THIS VALVE AND MOUNTING BRACKET IS A COMPONENT UNIQUE TO THE PZEV VARIANT OF THE FORD FOCUS. PICTURES OF THIS DEFECT HAVE BEEN POSTED IN AN ONLINE PUBLIC FORUM LOCATED HERE-> HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=407090 THE TITLE OF THE FORUM THREAD IS "DANGER - FUEL LINE BEING CUT ON A 2004 PZEV". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582788April 14, 2014
AIR BAGS
WHILE DRIVING ON A PARKWAY IN THE RIGHT LANE A CAR IN THE LEFT LANE OF THE TWO LANE PARKWAY HIT THE VEHICLE ON THE REAR DRIVER'S SIDE NEAR THE BACK WHEEL. THE CAR THEN WAS DRIVEN INTO A ROCK CUT AND THE ENTIRE FRONT END OF THE VEHICLE WAS CRASHED IN. ALTHOUGH THE FRONT END IMPACT WAS SUBSTANTIAL, THE AIR BAGS DID NOT DEPLOY WHICH RESULTED IN SEVERAL SERIOUS INJURIES TO THE DRIVER. THE POLICE REPORT AND PICTURES OF THE VEHICLE ARE AVAILABLE AS WELL AS CORRESPONDENCE WITH FORD ON THIS ACCIDENT. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10577687April 9, 2014
ENGINE
2004 FORD FOCUS. CONSUMER WRITES IN REGARDS TO MOTOR MOUNT PROBLEMS. *SMD THE CONSUMER STATED IN AUGUST 2009, THE MOTOR MOUNTS HAD TO BE REPLACED. THEN IN JANUARY 2013, AT 56,000 MILES, THEY WERE REPLACED AGAIN. SIX MONTHS LATER, THEY WERE REPLACED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566563February 28, 2014
SEATS, ELECTRICAL SYSTEM
3/1/14: DRIVER'S SIDE HEATED SEAT BURNED THROUGH UPHOLSTERY AND CAUGHT FABRIC ON FIRE, WHILE MY DAUGHTER WAS DRIVING VEHICLE. AFTER SEARCHING THE INTERNET, I FOUND THAT THIS HAS HAPPENED TO OTHER FOCUS OWNERS. THERE WAS A SERVICE BULLETIN (04B16); WHY NO RECALL? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10564289February 13, 2014
SERVICE BRAKES
IT HAPPENED SPORADICALLY AND ONCE IN A WHILE. WHEN BACKING OUT OF MY PARKING SPOT, THE BRAKES BARELY WORKED. THE PEDAL WAS VERY HARD TO PRESS AND IT TOOK A LOT OF FORCE TO BRING THE VEHICLE TO A STOP. TODAY, IT HAPPENED AGAIN WHEN I WAS ON THE "DRIVE" MODE. THERE IS NO WAY TO PREDICT WHEN IT WOULD HAPPEN. THE ONLY PATTERN HERE IS IT HAPPENED SHORTLY AFTER STARTING THE CAR. IT COULD BE IN THE REVERSE OR DRIVE MODE. THE FREQUENCY SEEMED INCREASED RECENTLY WHEN IT WAS VERY COLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563681February 10, 2014
ENGINE, POWER TRAIN, STRUCTURE:BODY
WHILE DRIVING THE VEHICLE STOPPED RUNNING SUDDENLY. MY DAUGHTER SAW STEAM OR SMOKE COMING FROM THE FRONT ENGINE COMPARTMENT. WITHIN A MINUTE OR SO THE WHOLE FRONT OF THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE WAS INTENSE, THE TOP OF THE ENGINE WAS MELTED, THE INTERIOR OF THE DASH WAS DESTROYED, AND THE VEHICLE WAS DAMAGED BEYOND REPAIR. IT LOOKS LIKE THE MOST INTENSE FIRE AREA WAS AROUND THE FUSE PANEL. I DID CONTACT FORD THROUGH SEVERAL AVENUES BUT THEY APPEARED TO BE DISINTERESTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10559542January 13, 2014
AIR BAGS
DRIVING ALONG HIT A POTHOLE AND HEARD A LOAD BANG THOUGHT IT WAS JUST THE SUSPENSION BOTTOMING OUT, LOOKED TO MY LEFT AND NOTICED THAT SIDE AIRBAG HAD DEPLOYED, FILLING THE CAR WITH NOXIOUS FUMES AND HITTING MY SHOULDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556810December 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED FROM THE SCENE AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000. UPDATED 2/11/14*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10552458November 15, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FLAT TIRE. THE CONTACT CALLED ROAD SIDE ASSISTANCE AND THE SPARE TIRE WAS INSTALLED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ADJUSTABLE UPPER ARM KIT WOULD NEED TO BE INSTALLED IN ORDER TO CORRECT THE CHAMBER ON THE REAR DRIVER AND PASSENGER'S SIDES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550841November 4, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 12 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE'S TOW HITCH AND THE AIR BAGS DEPLOYED UNEXPECTEDLY AND WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT ONLY THE LICENSE PLATE HAD A DENT IN IT AND HE SUFFERED A SEVERE BURN INJURY ON HER LEFT HAND. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,687.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10549057October 23, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE SPEEDOMETER FLUCTUATED CONTINUOUSLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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