Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11267645October 10, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS TURNED OFF, AN ABNORMAL NOISE WAS DETECTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO MARTIN DODGE JEEP CHRYSLER (2209 SCOTTSVILLE RD, BOWLING GREEN, KY 42104, (270) 216-5185) WHERE IT WAS DETERMINED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED; HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267726October 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
MY BATTERY UNEXPECTEDLY DIED. UPON FURTHER DIAGNOSTICS MY BATTERY IS CHARGE AND IS FINE. CAR CODE READER INDICATES TCM POWER LEVEL LOW. MY VEHICLE WAS STATIONARY IN A PARKING LOT WHERE I RECIEVED A JUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267294October 9, 2019
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON INDICATING AN ERROR WITH THE FUEL SYSTEM. POTENTIALLY RELATED TO RECALL ID 298189. CPV WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267127October 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE HAD A RECALL DONE 8 MONTHS AGO AND RECENTLY THE SAME PROBLEMS OF THE RECALL SUCH AS THE GAS TANK ISSUE AND THE TRANSMISSION ISSUES ARE STILL A PROBLEM N WENT TO FORD N TOLD WHAT HAPPENED AND THEY DIDN'T DO ANYTHING ABOUT IT BUT JUST 2 WEEKS AGO BEFORE I TOOK IT TO FORD ON A FRIDAY NIGHT I WAS DRIVING N MY CAR SHUT OFF AS I WAS ON A BUSY ROAD CARS PASSING ME BY MY CAR JUST SHUT OFF AND I PUSHED THE CAR TO THE SIDE STRESSED BECAUSE I DIDN'T HAVE MONEY FOR A TOW TRUCK AND I DIDN'T KNOW WHAT WAS WRONG UNTIL SOMEONE SAID TRY PUTTING GAS IN IT AND I TOLD THEM MY TANK WAS HALF AND GAS MONITOR SAID I HAD 140 MILES TO GO BEFORE IT'S EMPTY BUT WHEN THE GAS WAS PUT IN THE CAR IT TURNED ON AND THE GAS MONITOR SHOWED 0 THEN IT WENT UP TO 260 AND THE OTHER ISSUE IS THE TRANSMISSION WHEN I'M DRIVING THE CAR STARTS TO JERK AND STALLS AND WHEN I COME TO A STOP MY RPM JUST GOES UP AS IF I'M STEPPING ON THE ACCELERATION BUT WHEN I LET GO OF THE BRAKE THE RPM DROPS N THE GOES SOUND LESS AS IF IT'S GOING TO TURN OFF THEN IT JERKS N DRIVES THIS IS A SERIOUS ISSUE A COUPLE OF TIMES I ALMOST GOT HIT FROM THE BACK AND WHILE DRIVING THIS CAR HAS TURNED OFF OR JERKS AND MAKES WEIRD NOISES AND I ONLY HAVE 61K MILEAGE ON IT SOMETHING HAS TO BE WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266469October 5, 2019
ENGINE
STARTING TO DRIVE CAR HESITATES AND VIBRATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266201October 4, 2019
STEERING
I WAS DRIVING ON A NORMAL STREET I HADE THE GREEN LIGHT TO TURN LEFT AND AS I WAS TURNING THE STEERING WHEEL GOT REALLY HARD I ALMOST CRASH TO A POLE...THEN A (POWER STEERING SERVICE LIGHT CAME ON) THIS IS THE FIRST TIME THAT LIGHT CAME ON I WAS LOOKING FOR SOME INFORMATION ABOUT THE POWER STEERING AND IT SEEMS IM NOT THE ONLY ONE THAT HAVE THE SAME PROBLEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265816October 3, 2019
STEERING
MY SON HAD JUST DRIVEN TO ALTOONA, PA FROM WASH DC, PARKED THE CAR, AND WENT INTO HOUSE. CAME OUT OF HOUSE, GOT INTO CAR TO DRIVE TO STATE COLLEGE , PA WHERE HE IS A STUDENT AT PSU. WAS UNABLE TO STEER THE CAR. LUCKILY THIS DIDN'T HAPPEN WHILE HE WAS ON THE HIGHWAY. CAR HAD TO BE TOWED TO STUCKEY FORD IN HOLLIDAYSBURG, PA. SHOULDN'T SUCH A DANGEROUS MALFUNCTION,ESPECIALLY WITH ONLY 40,000 MILES , QUALIFY AS A RECALL ? COST OF REPAIR WAS $2495.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265532October 2, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CAR, IS NOW , BEGINNING TO NOT START,. WHICH I SUPPOSE THAT DOESN'T MATTER SINCE THE TRANSMISSION IS STILL COMPLETELY OUT, I WISH FORD WOULD FIX IT, OR GO AHEAD AND ALLOW ME TO COLLECT ON THE SETTLEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265732October 2, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLED ON 99 HIGHWAY WITHOUT ANY WARNING LOSING ALL POWER AND UNABLE TO RESTART. TOWED TO DEALERSHIP AND WAS INFORMED TANK WAS NOW DEFORMED DUE TO THE VAPOR SYSTEM LOCK OF THE CPV SAFETY RECALL NOTICE 18S32 TECHNICIANS HAVE SENT PICTURES THAT THEY ARE IN POSSESSION OF AND SAID THEY COULD NOT GIVE US COPIES OF BUT ALLOWED US TO SEE AND SHOWED US THE TECHNICIANS RECOMMENDATIONS FOR TANK TO ALSO BE REPLACED ALONG WITH THE CPV . FORD CUSTOMER SERVICE CENTERS HAVE NOT RETURNED PHONE CALLS AFTER BEING INFORMED OF OUR CONCERNS AND STATE SPECS DUE NOT MET THERE REQUIREMENT SO THEREFOR ARE REFUSING TO PAY FOR TANK TO BE REPLACED . ALTHOUGH THE SPECIALIST STATES DIFFERENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265286October 1, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE CAR, STARTED JERKING REALLY HARD. IT WAS NOT SHIFTING WELL, THEN NOT AT ALL, IT SLUNG ME INTO TRAFFIC EVEN WITH MY BRAKES PRESSED. THE CAR BEGAN TO JUST IDLE ALMOST AS IF IN NEUTRAL THEN IT SAID WARNING TRANSMISSION HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258641September 27, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND SLOWED DOWN WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A DEFECTIVE CAMSHAFT SENSOR. THE MECHANIC STATED THAT THE ENGINE WIRING HARNESS NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT SPOKE WITH PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) AND WAS INFORMED THAT THEY WERE UNAWARE OF ANY RECALLS ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257978September 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258070September 25, 2019
UNKNOWN OR OTHER
MY SON(I AM ON CAR LOAN ALSO) RECEIVED A RECALL NOTICE FROM FORD FOR THE PURGE VALVE. HE TOOK IT TO HOPKINS FORD IN ELGIN, IL WHERE WE PURCHASED VEHICLE. THEY DID NOT REPLACE THE PURGE VALVE AND DID A FLASH PCM INSTEAD AND 3 DAYS LATER THE CHECK ENGINE LIGHT CAME ON FOR AN EVAPORATION LEAK-DIRECTLY RELATED TO PURGE VALVE. I HAVE CONTACTED THE OWNER OF DEALERSHIP, FORD MOTOR CO. TONY REINHART REGIONAL MANAGER FOR IL FORD AND NO ONE HAS RESPONDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257773September 24, 2019
FUEL/PROPULSION SYSTEM
RECALL ON MY CAR HAS BEEN ALMOST A YEAR. IT HAS BEEN 11 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256947September 20, 2019
POWER TRAIN
I JUST HAD TO BRING IN FOR SERVICE AGAIN. TRANSMISSION SHUDDERING, SLIPPING, HESITATING FROM A DEAD STOP THEN LUNGES. SOMETIMES WILL HESITATE WHEN TRYING TO PASS ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256610September 19, 2019
POWER TRAIN
I AM BRINGING IN MY VEHICLE FOR SERVICE AS I AM STILL HAVING CLUTCH PROBLEMS. LACK OF POWER FROM STOP, CAR WON'T SHIFT AFTER 40MPH, REVS OUT AT 3K RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256716September 19, 2019
POWER TRAIN
JUST GOT ANOTHER RECALL. TRANSMISSION IS STILL HAVING SAME ISSUES, PARTICULARLY IN HIGH TEMPS. HESITATES, CLUTCH DOESN'T GRAB, STALLS EVEN WHEN FOOT IS ON THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256363September 18, 2019
UNKNOWN OR OTHER
IT WAS SEPT. 16TH, ABOUT 8:15PM. AFTER GETTING OFF WORK, I GOT INTO MY CAR AND STARTED IT UP. THERE CAME A SOUND AND WARNING ON THE DASH THAT A DOOR WAS AJAR. I TRIED MY DRIVER SIDE DOOR BUT THAT DIDN'T EFFECT THE WARNINGS. SO, I GOT OUT, OPENED AND THEN SLAM SHUT THE PASSENGER SIDE DOOR. WHEN I GOT IN THE CAR, THE WARNINGS HAD STOPPED, SO I BACKED OUT, THEN PULLED FORWARD TO MAKE A LEFT TURN ONTO GARDEN GROVE BLVD., A FAIRLY BUSY STREET EVEN AT THIS LATER HOUR. WITH MY BLINKER ON AND THE WAY CLEAR, I ACCELERATED INTO THE STREET FOR MY LEFT TURN. I'D JUST GOTTEN INTO THE TURN WHEN THE PASSENGER DOOR SWUNG WIDE OPEN! BY DUMB LUCK, JUST AS THE TURN WAS FINISHED, THERE WAS AN ENTRANCE ON THE IMMEDIATE RIGHT INTO A LIQUOR STORE PARKING LOT. AFTER TRYING TO SECURELY CLOSE IT HALF A DOZEN TIMES, I TOOK OUT A CHUNK OF THICK ROPE FROM THE TRUNK AND TIED THE DOOR HANDLE TO THE CAR SEAT HEADREST POLE. WOW, PRETTY SCARY. IF SOMEONE WOULD HAVE BEEN UNBUCKLED AND SITTING THERE, THEY'D WOULD DEFINITELY NOT HAVE REMAINED IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256390September 18, 2019
STEERING
THE POWER STEERING WENT OUT IN MY CAR EARLIER IN THE DAY ON 9/17/19 WHEN I WAS MAKING SOME OF MY ROUNDS FOR WORK. I MADE A STOP AT A BUSINESS, AND WAS ONLY INSIDE FOR A COUPLE OF MINUTES. I GOT BACK IN MY CAR, STARTED IT AND THE STEERING WHEEL WAS VERY HARD TO MOVE. I BACKED OUT AND WENT TO A STORE ABOUT 2 MILES DOWN THE ROAD. CHECKED SOME THINGS, BUT DIDN'T SEE ANYTHING WRONG. STARTED MY CAR AND IT WORKED. LATER THE SAME EVENING MY BOYFRIEND AND I DROPPED OFF OUR KIDS TO GO TO TOWN REAL QUICK. WE WERE ONLY GONE FROM THEM FOR ABOUT 45 MINUTES WHEN WE WENT TO HEAD BACK TO GET THEM AND THE STEERING WASN'T WORKING AGAIN. THERE WAS NO NOISE, NO SIGN, NO LIGHT, NOTHING. IT JUST QUIT. WE CHECKED THE FUSE AND IT LOOKED FINE. IT DOESN'T THROW OUT ANY KIND OF CODE. IT SHOWS THAT IT HAS POWER. WE DID MAKE IT HOME, BEING VERY CAUTIOUS. IT'S NOT WORKING TODAY, SO THAT MEANS I CAN'T DO MY JOB. HOWEVER, WHEN WE STARTED SEARCHING THE INTERNET WE BOTH SEE ALL KINDS OF COMPLAINTS STATING THE SAME PROBLEMS. WHY HAS NOTHING BEEN DONE TO ADDRESS THIS ISSUE? THERE WERE RECALLS FOR THE SAME PROBLEM ON OTHER VEHICLES, BUT NOT THE FOCUS. OBVIOUSLY THERE IS A PROBLEM THAT FORD NEEDS TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256483September 18, 2019
UNKNOWN OR OTHER
I BROUGHT CAR TO FORD STAR BECAUSE I FEEL SHUDDER AND ALSO I RECEIVED LETTER FROM FORD ABOUT THE RECALL OF THE TRANSMISSION. AFTER 3DAYS THEY RELEASE THE CAR AND TELLING ME THAT SHUDDER AND JERKING ARE IN NORMAL LIMIT. AND THE CHARGE ME FOR THE LABOR OF $195.BECAUSE THEY SAY THAT IT HAS NO PROBLEM WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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