Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11280654November 17, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN DRIVING CAR AND COME TO A STOP, IT SPLITTERS WHEN ACCELERATING. WHEN FUEL GETS LOWER THAN HALF OF A TANK, THE CAR LOSES POWER, SPUTTERS AND ENGINE MAKES A GRINDING NOISE. THIS HAPPENS ONLY WHEN DRIVING UPHILL OR FROM STOPPED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280408November 15, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509) WAS CONTACTED AND INFORMED THE CONTACT TO KEEP THE VEHICLE FUELED ABOVE HALF A TANK AND THAT THE COMPUTER NEEDED TO ADJUST TO THE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,142.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280398November 15, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
COUNTRY FORD STATED THAT THEY FIXED THE ISSUE. I CALLED THEM THE SAME DAY THAT THE ISSUE WAS STILL ON GOING. THEY STATED THAT IT MIGHT HAVE BEEN THE RESET OF THE COMPUTER. I'M VERY CONCERN THE ISSUE WAS NOT FIX BECAUSE THE NEEDED PART WASN'T AVAILABLE AT THE TIME. THE CAR STILL STALLS WHEN IT'S AT HALF A TANK AND COMPLETELY STALLS WHEN IT'S AT A QUARTER TANK. THIS IS NOT SAFE TO BE DRIVING DOWN HIGHWAYS OR IN A BUSY CITY. I AM CONCERN WITH WITH MY HEALTH AND LIFE IT SUDDENLY SHOTS OFF ON A BUSY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280424November 15, 2019
ENGINE, UNKNOWN OR OTHER
CAR BEGAN TO STALL AND COMPLETELY SHUT DOWN. WHILE IN DRIVE, WITH MY FOOT ON BRAKE AT A RED LIGHT A ERROR CODE FLASHED ON DASH " TRANSMISSION NOT IN PARK" AND THEN IT SHUT OFF. CAR STALLED 4 MORE TIMES IN A MATTER OF A HOUR, TWICE WHILE IN PARK AND CAR WAS JUST RUNNING. LAST TIME AT A RED LIGHT IN DRIVE . TOOK 30-40 SECONDS TO RESTART CAR, VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280430November 15, 2019
ELECTRICAL SYSTEM, ENGINE
MY CAR SHUDDERS WHEN I TRY TO DRIVE AND GET UP TO SPEED OR PULLS SOMETIME I HAVE TO PUSH THE GAS PEDAL ALL THE WAY TO THE CAR FLOOR TO GO WHEN I TRY TO PULL OUT A FRIEND IF MINES RECEIVED A RECALL LETTER ABOUT HER CAR DOING THIS HER CAR IS A A YEAR OR SO OLDER THAN MINES BUT I HAVEN'T RECEIVED ANYTHING BUT MY CAR BE DOING THE EXACT THING THAT'S WAS BEING EXPLAINED IN THE LETTER MY CAR HAS BEING DOING THIS SINCE THE LAST RECALL AND I HAD TO PUT IT IN THE SHOP IN AUGUST OF 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279095November 8, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CAR HAS HAD SEVERAL RECALLS AND TRANSMISSION PROBLEMS SINCE THE DAY I GOT IT. IT HAS CLUTCH ISSUES THAT LEAVES ME STALLED STUCK IN GEAR IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT HAS LEFT ME STUCK IN MY GARAGE AND NOT BEING ABLE TO GO IN REVERSE FOR DAYS AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278856November 8, 2019
POWER TRAIN
WHEN DRIVING MY CAR IT STUDDERS AND SHAKES VIOLENTLY AND I'M NOT SURE WHAT TO DO ABOUT IT. I HAVE READ ABOUT THE ISSUES WITH THE TRANSMISSION AND WANTED TO MAKE SURE MY PROBLEM WAS ENTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278617November 7, 2019
POWER TRAIN
THE CARS TRANSMISSION WILL SHUDDER AND HESITATE FROM A STOPPED CONDITION. I HAVE HAD IT REPAIRED 2 TIMES AND ABOUT TO TAKE IT IN FOR A 3RD. THIS HAS BEEN AN ONGOING ISSUE WITH THIS TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277204October 30, 2019
ENGINE, UNKNOWN OR OTHER
MY CAR WAS ON RECALL ABOUT THE TRANSMISSION AND THE GAS THEY ONLY FIX THE GAS LEAK BUT THEY SAY THEY DON'T HAVE THE PART FOR THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276854October 29, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT TO MAKE A TURN, IT LOST STEERING ABILITY AND "STEERING ASSIST FAULT" AND "SERVICE RDQ,D" APPEARED ON THE MESSAGE CENTER. THE VEHICLE WAS TOWED TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271529October 28, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) ON JANUARY 2, 2019. THE CONTACT STATED THAT THE VEHICLE DID NOT RESTART AFTER BEING FUELED. THE VEHICLE RESTARTED AFTER A WHILE, BUT FAILED TO START AGAIN THREE DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE RECALL REPAIR WAS PERFORMED: JOHN KENNEDY FORD (888-377-1951, LOCATED AT 1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428). THE TECHNICIAN DIAGNOSED AND REPLACED THE PURGE VALVE ASSEMBLY, BUT THE FAILURE RECURRED THREE DAYS LATER. AFTER THE FUEL TANK WAS REFILLED, THE VEHICLE SHOOK, SHUDDERED, AND STALLED. ALSO, THE BATTERY AND CHECK ENGINE INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL CANISTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,153.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271609October 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING WHICH HAS TO DO WITH TRANSMISSION CLUTCH. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED AND SHUDDERED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE HAD BEEN A WARRANTY RECALL PLACED ON THE VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT WITH NYE FORD (1479 GENESEE ST, ONEIDA, NY 13421, (888) 769-0937) TO HAVE THE VEHICLE SERVICED. AFTER HAVING THE VEHICLE FOR NEARLY A WEEK, THE DEALER STATED THAT THE VEHICLE COULD NOT BE SERVICED BECAUSE IT WAS OUT OF WARRANTY. THE CONTACT CALLED THE MANUFACTURER BACK AND WAS INFORMED THAT THEY HAD NO EVIDENCE OF HER SPEAKING WITH A REPRESENTATIVE. THE CONTACT WAS NOT GIVEN A REFERENCE NUMBER AFTER HER CONVERSATION WITH THE INITIAL REPRESENTATIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 147,000. *LN CONTACT STATED VEHICLE WAS SOLD TO CONTACT WITH TRANSMISSION ISSUE. VEHICLE JUST TURNS ON AND OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271091October 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WITH NO CAUSE OR WARNING, THE INSTRUMENT PANEL NOTIFIED ME THAT "HILL ASSIST IS UNAVAILABLE". ALSO, WHEN STATIONARY, THERE APPEARS TO BE NO POWER STEERING WHEN ATTEMPTING TO TURN LEFT. THIS PROBLEM STOPS WHEN ROLLING FORWARD OR REVERSE. AFTER MOVING, THE PROBLEM DOES NOT REOCCUR (STOP SIGNS, STOP LIGHTS, ETC). IT DOES, HOWEVER, OCCUR AGAIN WHEN THE IGNITION IS TURNED OFF, THEN BACK ON. BOTH OF THESE PROBLEMS BEGAN AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269122October 17, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE "POWER STEERING ASSIST FAILURE" MESSAGE APPEARED AND THE STEERING ABILITY SEIZED. THE CONTACT DROVE THE VEHICLE TO BRADLEY FORD LINCOLN (1690 INDUSTRIAL BLVD, LAKE HAVASU, AZ 86403) AND THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES. THE VEHICLE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269181October 17, 2019
VISIBILITY/WIPER
WHILE DRIVING, THE WIPERS WILL GO OFF NON-STOP. I PULLED OVER, TURNED OFF THE CAR AND IT WAS STILL ON. I HAD TO PULL THE FUSE OFF TO GET TO MY DESTINATION. AT THIS TIME, IT'S STILL HAPPENING. ALL AT RANDOM TIMES WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268946October 16, 2019
FUEL SYSTEM, GASOLINE
FUEL PUMP WENT OUT AND HAD TO BE REPLACED IN APRIL 2019. RECENTLY RECEIVED A LETTER OF FUEL PUMP RECALL ON MY 2014 FORD FOCUS VIN [XXX]. MY 2013 FORD FOCUS DOES NOT HAVE A RECALL BUT IS HAS THE SAME ENGINE, BUILT AT THE SAME PLANT, AND BUILT WITHIN THE SAME YEAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268440October 15, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE GEAR WAS SHIFTED INTO DRIVE, THE VEHICLE MOVED IN REVERSE. IN ADDITION, THE CONTACT STATED THAT SOMETIMES THE VEHICLE WOULD STALL AND FAIL TO START. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) WHERE IT WAS DIAGNOSED THAT THE GEAR CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268258October 14, 2019
UNKNOWN OR OTHER
SEVERAL WEEKS AGO, RANDOM, SUDDEN THUDS BEGAN TO OCCUR ON WHAT SOUNDED LIKE THE ROOF OF THE CAR; SOMETIMES A SINGLE THUD, SOMETIMES TWO OR THREE. THIS WAS WHILE THE CAR WAS IN MOTION; AND NOT WITH THE RADIO ON. IT HAPPENED DAILY, UNTIL THIS PAST WEEKEND, THROUGHOUT THE EVENING ON FRIDAY 10/11 AND WHENEVER DRIVING ON SATURDAY 10/12 AND SUNDAY 10/13 (WITHOUT THE RADIO OR CD PLAYER ON) LOUD, SUDDEN AND PROLONGED SIZZLING AND CRACKLING/POPPING SOUNDS WOULD BREAK OUT IN WHAT SOUNDED LIKE THE DASHBOARD(?) AND DOORS? MY GRANDDAUGHTER WAS WITNESS TO ALL OF THIS, AND WE BOTH WERE FRIGHTENED BY IT EACH TIME IT HAPPENED (A TOTAL OF 20+ TIMES?). I CONSIDERED NOT DRIVING THE CAR AT ALL, BUT HAVE NO OTHER MEANS OF TRANSPORTATION AND LIVE IN A SOMEWHAT RURAL AREA. IT OBVIOUSLY IS ELECTRICAL IN NATURE, AND IS A PROGESSION FROM THE THUDS THAT WERE INITIALLY HAPPENING SEVERAL WEEKS AGO. WHAT ON EARTH CAN BE GOING ON THIS CAR? AGAIN, IT HAS NOTHING TO DO WITH THE SOUND SYSTEM, BECAUSE IT ALL HAPPENS WHEN THE RADIO HASN'T EVEN BEEN TURNED ON. I'M AFRAID THAT A WIRING BREAKAGE HAS OCCURRED SOMEWHERE AND A FIRE COULD POTENTIONALLY BREAK OUT IN THE CAB!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268202October 13, 2019
ELECTRICAL SYSTEM
ALL DASH LIGHTS SUCH AS TRACTION CONTROL IS OFF STEERING ASSIST TURNS OFF ETC ALL APPEAR ON THE DASH AND THE CAR USUALLY STALLS AND VARIOUS MESSAGES POP UP SUCH AS ENGINE FAULT SERVICE NOW AND TRANSMISSION FAULT SERVICE NOW THIS HAS BEEN AN ON AND OFF PROBLEM AND IT WILL COME AND GO WHICH MEANS MY CAR IS AT RISK AT STALLING AT ANY MOMENT WHILE DRIVING AND WENT TO NUMEROUS REPAIR SHOPS AND EVEN WENT TO A FORD DEALER TO FIX A RECALL AND STILL THE PROBLEMS REMAINS THERE MY VEHICLE STOPPED IN A THE MIDDLE OF THE ROAD NUMEROUS TIMES LEAVING ME STRANDED I EVEN LOST MY JOB BECAUSE OF MY CAR AND AFTER DOING SOME RESEARCH MY GUESS IS THAT IS HAS TO BE EITHER THE WIRING HARNESS OR THE BCM OR POSSIBLY BOTH BECAUSE EVERYTIME THE VEHICLE LOSSES POWER AND TURNS BACK ON I USUALLY HOOK UP A SCAN TOOL AND SEE THE CODES AND THE CODE THAT ALWAYS POPS UP OR IT DECLARED AS PERMANENT IS "LOSS COMMUNICATION WITH TCM/PCM" I FORGOT THE NUMBER THE CODE IS ASSOCIATED WITH BUT THAT WAS THE DESCRIPTION OF THE CODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267914October 11, 2019
UNKNOWN OR OTHER
THE TRANSMISSION FAIL COMES ON AND SAYS GET IT FIXED AND I JUST GOT THE CAR BACK FOR GETTING THE RECALLS FIXED ON IT NOW I'M HAVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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