Ford Focus Complaints (2018)

837 consumer complaints on file.

#11507310February 14, 2023
FUEL/PROPULSION SYSTEM
Got engine lights and promble truning on and when accelerating and deccelerating car will shake and wont change gears. Took the car to have a diagnostic told purge valve has some damage and was told some ford focus where being recall for this promble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506993February 13, 2023
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
The vehicle is a 2018 Ford Focus SE sedan. The purge valve canister caused my car to stall in traffic and it would not start for up to 20 minutes the recall number is 18s32 but my car specifically does not have this recall, the service engine light is on it turned on right before the car stalled, this is a safety issue because it could lead to a crash due to stalling. The transmission is slipping when it is cold outside and it will not shift until 7,000RPM there is no recall on this but my vehicle has 74xxx miles and should not be having this issue, there is no warning light about the transmission. Ford is going to do a diagnostics for my purge valve but has stated they will not repair unless I pay for it due to lack of recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506813February 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My car died had trouble starting while driving Check engine kept showing code for purge valve replacement and fuel neck line. Had both replaced out of pocket had my battery replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506282February 8, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the check engine light illuminated. The contact diagnosed the vehicle and retrieved information indicating a transmission failure. While driving to an independent mechanic at 30 MPH, a message to "Pull Over Safely" appeared on the instrument panel as the vehicle started to overheat. The vehicle was diagnosed by the independent mechanic with a defective clutch. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505983February 7, 2023
STEERING, ENGINE
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that after the check engine light appeared on the instrument panel, the vehicle failed to restart after several attempts. The contact also stated that the power steering assist intermittently failed to operate as needed with the steering assist fault message displayed. The dealer and the manufacturer were notified of the failure and was informed that there were no recalls on the VIN. The contact was provided an estimate for the repair. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505765February 6, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN
The transmission is going out, they’ve replaced it and it’s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can’t even drive on the expressway because i’m scared my car is going to blow up or something. The electrical inside the car does not work, i can’t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don’t come on, nothing about the car really works. The car jerks when driving like it’s about to shut off in the middle of the road, that’s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it’s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don’t make sense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505852February 6, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2018 Ford Focus. The contact stated she noticed the vehicle was not shifting correctly while driving. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced, but the failure recurred several times. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 88.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505331February 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle does not start after filling tank with gas. We have to keep 1/2 tank at all times and leave the engine running when filling up. You can feel the engine sputter as it fills. Check engine light gives code P1450 "unable to bleed up fuel tank vacuum." I believe it falls under the recall 18V735000 but my Vin doesn't pull up any recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505027February 1, 2023
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504387January 30, 2023
POWER TRAIN, ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
The contact owns a 2018 Ford Focus. The contact stated that after starting the vehicle, the transmission experienced rough shifting while the vehicle jumped, and the engine revved loudly. The transmission fault message was displayed. Additionally, the fuel gauge level was inaccurate. The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit (TCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 73,474.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503584January 25, 2023
FUEL/PROPULSION SYSTEM, ENGINE
While driving at normal speed of approximately 40 mph in Raleigh, NC, the check engine warning light illuminated. I took the vehicle to AutoZone where a diagnostic test was performed and produced code: P0456 indicating (Evaporative Emission System) by process of elimination (starting at the basics such as gas cap) it is the purge valve that failed and needs to be replaced. Additionally, the dealer and the manufacturer were notified of the failure and I was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502778January 20, 2023
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced codes: P1450, P0456 indicating (ECM fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501562January 13, 2023
UNKNOWN OR OTHER
Engine stalls after filling up with fuel causing check engine light codes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501617January 13, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the transmission started to hard shift. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501478January 12, 2023
POWER TRAIN
The contact's son owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with transmission failure. The vehicle was then towed to a dealer where contact’s son was informed that there were several possible causes for the failure; and he was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500243January 5, 2023
POWER TRAIN
My son was driving home from Boston on 12/18/22, where he attends college. About 30 minutes into his drive home to NJ his car slowed down tremendously, and his RPMs were shooting up and down like crazy. He has about 69k miles on his vehicle. We get it towed to a Ford dealership in Medford, MA. The next day I drive from NJ to the dealership where they tell us that they have seen this problem a lot lately with 2018 Focus' and it could possibly be the TCM, which has a recall on it. Well unfortunately his VIN does not fall under the recall. Personally, if there is a recall on this powertrain issue for certain VINs, it should be on all of them. Who can afford 4200.00 nowadays to pay for their vehicle to get repaired???? Especially a college student. We got him this car brand new in 2018. Well come to find out after they diagnosed it, it is the TCM. Code that the computer found is P07 ALPHA5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499537December 30, 2022
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499364December 29, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Purchased a Ford Focus 2018 (42,000k miles) in August 2019 from Drive Time Stone Mountain as a graduation gift for my daughter. In December 2019, while driving she notices her ECO went out and it no longer turned off when the car stopped, 2 weeks later the car stops in the middle of the street. We take it to a dealership in Statesboro, GA where she attends college and they inform us that the motor needs to be replaced. The motor is replaced and the ECO comes back on but goes off again in abt 3 mos. not even a yr later same thing happens same diagnostic of motor went out. The same FORD dealership installs a new one. Sept 2022, she is driving car stops a good Samaritan who happens to be a mechanic told her its the motor and power train and it will cost $7000 to replace because we are 60 days past warranty. Needless to say the car is still there. I have since purchased her a Kia with a lifetime engine. However, I need for this FOCUS to be fixed as a good will courtesy so I can sell it or trade it in. Paying $550 a month for a note and insurance for a non working car SUCKS! By the way, the car has 61,000k miles on it when it went out this last time. The sad part is that there are hundreds of FORD FOCUS owners with the same issue! Why not put a recall on this hunk of junk??!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499058December 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the contact stated while driving approximately 20 MPH, the brake pedal was stiff upon depression and became inoperable. There were no warning lights illuminated. The contact then engaged the electronic parking brake in order to stop the vehicle. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,940.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498017December 19, 2022
FUEL/PROPULSION SYSTEM
A couple weeks ago I went to put gas into my car and after filling up my tank I tried to turn on my car and it would not turn on. I knew it was not a battery problem because I just bought a brand new battery in July. This issue put me in danger because I was by myself in a busy gas station with no where to go or anyone to help me safely push my car into a safe area. This occurrence keeps happening when I pump gasoline in my car and after the first incidence a service light popped up but never any warning prior to that day. The vehicle has not been inspected because I am afraid to start my car and it will not work. When I would try to start my car after pumping gas it would stall and my engine would shake the car. I have checked my VIN # on all the websites possible but my VIN is not a part of the recall but it should be because my car is having the same issue any other 2018 Ford Focus have been having.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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