Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11471837June 30, 2022
POWER TRAIN, ENGINE
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 10 MPH, after coming to a stop, the vehicle started jerking and sputtering. The contact stated that she thought the vehicle was going to lose motive power however, the vehicle remained running. The contact stated that no warning lights were illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact stated that the vehicle had been repaired under an unknown recall 2 years ago for the fuel injection or fuel tank. The contact stated that recently while driving, the check engine warning light illuminated and the vehicle was sputtering. The contact stated that she had to depress the accelerator pedal for the vehicle to remain running. The vehicle was taken to an Auto Zone to be diagnosed. The DTC reading stated power train system and reprogram transmission control module. The Auto Zone employee advised her to contact a Ford dealer. The dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471660June 29, 2022
POWER TRAIN
The "automatic" transmission jerks you forward as it switches gears. Makes the car slow down rapidly and jerks itself into gear which could cause a driver behind to rear end you. If this were to happen on the freeway, a major accident could occur. Problems diagnosed by transmission shop is actuator motors needing replacement along with the TCM. No one with any official capacity has inspected the car but this can be accomplished. An engine light came on after the transmission failed. Just purchased this car on April 5, 2022. Within one week of purchase this problem began. This car is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471342June 28, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated while driving 80 MPH, the vehicle inadvertently lost motive power and stalled. There was no warning light illuminated. The contact was able to pull to the side of the roadway. The contact was able to restart the vehicle after an hour. The contact continued driving. The vehicle was taken to the dealer where it was diagnosed however, no issues were found. The contact received notification of NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was taken to the dealer who informed the contact that they could not complete the recall repair as an unknown case was closed. The contact stated that the recall repair was not completed. The contact stated that the failure had been reoccurring while driving. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471368June 28, 2022
ENGINE
The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle started to decelerate independently. The contact stated there was no warning light illuminated. The contact continued driving to his residence while experiencing the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471400June 28, 2022
POWER TRAIN
On 3/18/22 while driving on I-95 in stop and go traffic the the car shuddered, shook, lurched, lunged from a compete stop and the RPM needle was going crazy. Then an emergency message came on my dashboard telling me the transmission was overheating and to pull over immediately in a safe area. I had the car towed from a shopping area parking lot to Apple Ford in Columbia Maryland. They had it for two weeks, told me they road tested it and found nothing wrong. Meanwhile I researched and found reports all over the internet about these faulty Powertrain transmissions and TCM's Ford knew about from 2014 on in those cars that they rolled out anyway. When told them what I found, out after two weeks they said they couldn't replicate the problem and come get the car off their lot. I said they had to drive the car in high traffic and they'd see, but but they were done. They were rude and dismissive. I previously reported this to you in Complaint #1147296. I picked up the car and because I'm retired don't drive much it wasn't until stuck in another rolling backup on I-95 on 5-26-22 it did it again. I managed to make it home and the next day took it to AAMCO in Laurel, MD. They confirmed an internal failure in the Dual Clutch, Actuators and TCM module. The exact problem that's going on with all these Ford Focuses nationwide. Total cost of repairs $3,626.61 and a 4-8 week wait for parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471418June 28, 2022
POWER TRAIN, ENGINE
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. Over the years, the contact had taken the vehicle to the dealer for multiple repairs; however, the failure persisted. The contact was informed that the transmission control module was the cause of the failure. The dealer then informed her that parts were on back order and that due to a limited amount of parts available, the transmission control module might never become available. The manufacturer was notified of the failure and the contact was given a case number. The manufacturer offered no further assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471077June 27, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I took car the get it service at Ford dealer In Nov 15 2021 after many months and many car dealers refusing or not having time to look at car and a few stalls. This being the second Ford focus same year and same problems that left us with bills that ford Corp refused to honor. Have names off peole but will leave it out. The advisor whom I was given and appt was made for transmission testing Ford said that iif I had it tested they would cover cost due to no parts to fix it due to shortages and backorders. The advisisor refused to have it tested since she said she tells all customers not to have them inspected I asked her what would be beneficial to that she got upset and limited any questions. I reported issue bt service Manger was gone for the day at 230pm. The latches and valves for tank deformations had not been started yet. Next morning after a messege and assurance issues would be dealt and advisor had said she would not deal with me service Manger tried to bully me into staying quiet. He said he would make sure advisor would help she didnt and very short time to do work which the fuel readings were worse then before. Shop foreman gave me his word that he woukd get transmission to be tested to keep agreement which he didn't follow thru after several messages and calls. And after car began to stall. Zero help from service dept. Ford Corp makes excuses never one solution to get it seen. Said i had to pay to have it seen. Zero help with dealers that refused to do recall and ford Corp work. After over 200 days and after reaching to owner of dealership that promised to make it right but service Manger refused to follow thru and after he told me to move on and go elsewhere. I got another dealer to check it but they only wanted the most expensive non covered work so I would have to say so. Not the top issue car went in. after 4 days and after ford Corp again making promises with worker not involved at all. So far 3500 bill Ford wants time but said no
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471023June 26, 2022
POWER TRAIN
Transmission fault. Shuddering, entered highway and vehicle became unresponsive. Sat in highway lane with ems flashing lights to keep me from being killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470622June 23, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 20 MPH, the vehicle started to shudder. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic and the contact was informed that the transmission sensor needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V523000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 77,000. Consumer purchased the car in July 2020, an was not notified of any recalls when car was purchased. Consumer was not notified of any recalls when car was purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470691June 23, 2022
POWER TRAIN
My 2014 Ford Focus is having issues with the clutch and powertrain. This is the same issue that the PowerShift transmission lawsuit describes here ( http://fordtransmissionsettlement.com/ ). I had problems with this before 100,000 miles and after 100,000 miles. Currently, it needs another clutch and the total price quoted by Future Ford of Clovis, CA is $2,355. I feel it is ridiculous that Ford and their dealers are making profit off of products that they put out for sale. The Ford rep said that since the car has over 113,000 miles, that it is over the 100,000 limit and there is no assistance available. This is very frustrating and is something that I cannot afford. Any help you can offer would be appreciated. The vin is 1FADP3K29EL238082.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470753June 23, 2022
ENGINE
There is a problem with the clutch slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470561June 22, 2022
ENGINE
I have a big problem with my transmission, when parking the car, I can't reverse and sometimes the gear doesn't enter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470440June 22, 2022
ELECTRICAL SYSTEM
I was parked and it was the first hot day and my car turned off then cut back on after an hour, it did that for the next two days which lead me to tow I.T back home. An auto shop said that my car needed a new pcm . When the car is about to stop it says transmission not in park n no light are on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470462June 22, 2022
ENGINE
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 20 MPH, the vehicle downshifted and inadvertently accelerated. The check engine warning light was illuminated. The dealer was contacted by phone and notified of the failure. The vehicle was diagnosed by an independent mechanic with a control module failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470507June 22, 2022
POWER TRAIN
The transmission will slip at times especially when accelerating. It’s dangerous when pulling into traffic. Also the transmission overheats The transmission is known to slip and go out. The warning light for transmission overheating comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470541June 22, 2022
POWER TRAIN
a degraded or detached bushing connecting the transmission and shifter cable may prevent proper gear shifting, and the vehicle may also roll after being put into ‘Park’ position; either scenario can increase the risk of crash or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469907June 18, 2022
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The components and systems that failed are my engine and gas tank, they both are available for inspection upon request. My safety was put at risk, approximately two minutes before my vehicle slowed down enough to stop my brakes wouldn't work. Yes I have called the dealership and the problems that the representative listed explaining a recall; is what I have been experiencing with my vehicle. Yes, 6/15/2022 the day after my engine failed my car was diagnosed by All 4 U Auto and he confirmed that the engine had blown and along with the gasoline tank both needed replacements. No, there were no warning lamps nor messages prompting alerts of my vehicle. There were several symptoms of the problem prior to the failure that occurred before and after the Ford recall; 18S32. I completed the recall fuel tank deformation 1/3/2019. I am still experiencing issues with my gas tank, which are listed on the official Ford website. I can only pump approximately 80 miles worth of gas or 1/4 full worth of gas. If I pump anymore the vehicle will stall and require for me to restart it multiple times 2 - 10, the more I "over pump" the more I will have to restart and longer it will stall. During pumping even 1/4 worth of gas my entire vehicle will shake and make a loud sound, and with re cranking causing engine malfunction. The website mentions; "Owners are advised to maintain at least a half tank of fuel until their vehicle is serviced for this issue." although I can only pump 1/4 full worth of gas at a time. Another issue is I cannot leave the vehicle idle over 5 minutes, even when in traffic if I do not keep driving up 6 inches every five minutes it will turn off. This problem has negatively affected my battery, on a few occasions leaving the vehicle idle has caused my battery to need to be recharged and replaced. Lastly the vehicle does exactly what the recall mentions; "inaccurate fuel gauge readings". While pumping gas the mileage on the dashboard sometimes does not increase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469630June 16, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated while at the gas station there was a failure with the vehicle shaking and making unknown sounds. The contact also stated that the vehicle was restarted. The contact also stated he had completed the fuel system recall and had the engine replaced; however, the failure reoccurred. The vehicle would stall and had to be restarted. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed with fuel system failure. The manufacturer was notified of the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The approximate failure mileage was 100,000. The components and systems that failed are my engine and gas tank, they both are available for inspection upon request. My safety was put at risk, approximately two minutes before my vehicle slowed down enough to stop my brakes wouldn’t work. Yes I have called the dealership and the problems that the representative listed explaining a recall; is what I have been experiencing with my vehicle. Yes, 6/15/2022 the day after my engine failed my car was diagnosed by All 4 U Auto and he confirmed that the engine had blown and along with the gasoline tank both needed replacements. No, there were no warning lamps nor messages prompting alerts of my vehicle. There were several symptoms of the problem prior to the failure that occurred before and after the Ford recall; 18S32. I completed the recall fuel tank deformation 1/3/2019. I am still experiencing issues with my gas tank, which are listed on the official Ford website. I can only pump approximately 80 miles worth of gas or 1/4 full worth of gas. If I pump anymore the vehicle will stall and require for me to restart it multiple times 2 - 10, the more I “over pump” the more I will have to restart and longer it will stall. During pumping even 1/4 worth of gas my entire vehicle will shake and make a loud sound, and with re cranking causing engine malfunction. The
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469131June 14, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2014 Ford Focus. The contact stated while his daughter was driving at an unknown speed, the vehicle began to shake and failed to properly shift gears. The contact stated he was unaware of any warning lights were being illuminated. The vehicle was taken to the local dealer and the driver made the service representative aware of the failure. The vehicle was not diagnosed or repaired. The contact stated that two years ago the vehicle was not drivable. The driver towed the vehicle to the local dealer, where it was diagnosed with needing the TCM and the clutch plate to be replaced. The vehicle was repaired but the driver continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469209June 14, 2022
POWER TRAIN
My car is coverd under the extended warranty for TCMs and Clutch parts resulting in the decision in the powershift class action lawsuit. My TCM has now failed, and Ford can not fix the car for up to 6 months, and will make no form of compensation. I don't understand how a car with a known defect like the Focus can still be allowed to plague owners like this while Ford escapes all responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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