Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11297519January 6, 2020
STEERING
ELECTRIC POWER STEERING FAILED. THE FOLLOWING FORD ERROR OR FAULT CODES WERE IDENTIFIED: U3000:49-48 AND U3000:53-C8. FORD DEALERSHIP ADVISED REPLACEMENT COST WOULD BE APPROX. $2,600. VEHICLE IS A 2013 FORD FOCUS EV WITH APPROX. 60K MILES. BASED ON REPORTS READ ON NHTSA WEBSITE AND OTHER NOTABLE RESOURCES FORD HAS HAD ISSUES WITH ELECTRIC POWER STEERING IN SEVERAL MODELS. THOUGH THIS SPECIFIC MODEL AND YEAR ARE NOT IDENTIFIED IN A RECALL, THE ELECTRIC STEERING FAILURE AND ACCOMPANYING CODES FIT THE BILL WITH ISSUES COVERED IN A RECALL. WHEN THIS ISSUE OCCURRED THE VEHICLE WAS IN MOTION ON DOWNTOWN CITY STREETS, TRAVELING AT AN APPROX. SPEED OF 25 TO 30 MPH WHEN THE ELECTRIC STEERING FAILED. THIS EVENT CAUSED THE VEHICLE TO VEER OFF TO ONE DIRECTION AND STRIKE A CURB WHILE AT THE SAME TIME I DEPRESSED THE BRAKES TO STOP OR SLOW THE VEHICLE IN AN ATTEMPT TO REGAIN CONTROL. THE VEHICLE NEVER REGAINED ELECTRIC POWER STEERING CONTROL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11297224January 5, 2020
POWER TRAIN
AT 9:30PM ON MAY 12TH 2016 I WAS DRIVING ON I-5 THROUGH DOWNTOWN SEATTLE GOING APPROXIMATELY 60 MILES AN HOUR IN THE FAR LEFT LANE, WHEN THE GAS PEDAL DROPPED ALL THE WAY TO THE FLOOR AND I COMPLETELY LOST POWER. I HAD TO CHANGE ACROSS 4 LANES OF TRAFFIC WHILE MY VEHICLE WAS STEADILY LOSING POWER TO EXIT AT MERCER ST. FROM THERE I BARELY MADE IT TO THE SIDE OF THE ROAD ON WESTLAKE AVE WHERE A TOW TRUCK PICKED ME UP. FOLLOWING THAT EXPERIENCE I HAVE HAD TO TAKE MY CAR TO HAVE THE CLUTCH/TRANSMISSION REPACKED 5 TIMES!!! EACH TIME WHEN THE CLUTCH IS STARTING TO FAIL, IT SHUDDERS, SHAKES AND LOSES POWER. I AM AFRAID OF IT LOSING POWER IN A INTERSECTION AND BEING T-BONED BY ANOTHER VEHICLE (THIS HAS HAPPENED TO OTHER OWNERS OF THESE CARS). FORD IS RESPONSIBLE FOR FIXING THIS, HOWEVER THEY HAVE NOT TAKEN RESPONSIBILITY AND HERE I AND ABOUT 4 MILLION OTHER CUSTOMERS ARE LEFT WITH LEMONS! HOLD FORD ACCOUNTABLE FOR THEIR FAULTY TRANSMISSION/CLUTCHES FROM 2011-2016 FIESTA/FOCUSES, ALL I WANT IS A DEPENDABLE CAR THAT WILL LAST MORE THAN 4 YEARS AND 68,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296644January 2, 2020
POWER TRAIN
DPS6 CLUTCH WAS REPAIRED/REPLACED AT 85,000 MILES DUE TO SEVERE SHUDDERING AND DANGEROUS DRIVING PERFORMANCE. SEVERE SHUDDERING RETURNED AT 98,000 MILES AND WAS NOT SCHEDULED FOR SERVICE UNTIL AFTER 100,000 MILES - FORD MOTOR COMPANY AND DEALER NOW REFUSES TO REPAIR THE DANGEROUS AND FAULTY DPS6 CLUTCH ASSEMBLY ON MY VEHICLE. VEHICLE SHUDDERS WHEN SHIFTING FROM FIRST TO SECOND, SOMETIMES VIOLENTLY, OCCASIONALLY LOSING POWER OR ACCELERATING SUDDENLY. HAS ALSO LED TO ENGINE STALL WHILE IN TRAFFIC. FORD REFUSES TO FIX MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292185December 30, 2019
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
EL VEHCULO EMPESO A JOLONEARSE EN CARRETERA Y FUE PERDIENDO LA FUERZA Y A OTRO DA YA NO AGARRO LA REVERSA Y PARA ENFRENTE VELOSIDAD QUE AGARRABA ERA A 5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291443December 27, 2019
POWER TRAIN
TRANSMISSION SHUTTERING ,ROWS BACKWARDS ON A INCLINE,TRY TO MERGE IN TRAFFIC WILL NOT MOVE FAST ENOUGH VERY DANGERS ,CALLED FORD CUSTOMER SERVICE SAID IT WOULD BE COVERED ONCE I TOOK IT TO THE FORD DEALERSHIP I WAS CHARGED FOR DIAGNOSTIC THEN WAS TOLD IT WAS NOT COVERED AND SAID IT WOULD COST ME $1600 TO FIX ,DID NOT HAVE IT FIX SETTING AT HOME IN GARAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291274December 26, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE SUDDENLY SHUT OFF WHILE MY DAUGHTER WAS DRIVING ON A HIGHWAY AND SHE WAS UNABLE TO RESTART IT. THE MECHANIC STATES THAT IT IS A MALFUNCTION INVOLVING THE PURGE VALVE AND FUEL PUMP. DUE TO THIS MALFUNCTION, THE O2 SENSOR AND FUEL TANK NEEDS REPLACED AND THE PCM NEEDS REPROGRAMMED. THE MECHANIC STATES THIS SHOULD BE COVERED UNDER RECALL 18S32 AND 19S22 BUT FORD IS SAYING THAT MY PARTICULAR VEHICLE IS NOT COVERED UNDER THIS RECALL. WHY???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291120December 24, 2019
POWER TRAIN
THE VEHICLE SHAKES WHEN IT STARTS. SEAMS LIKE SOMETHING IS WRONG WITH THE TRANSMISSION. IT'S VERY TROUBLESOME IN THE SIGNAL LIGHT IN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289349December 16, 2019
POWER TRAIN
MY VEHICLE HAS BEEN IN THE SHOP REPEATEDLY EVERY SINCE I PURCHASED IT IN 2012 CAR NOT ACCELERATING WHEN IT SHOULD. IT HESITATES AND SHUDDERS VIOLENTLY WHEN TAKING OFF IN FIRST GEAR. I HAVE BEEN TOLD THAT I MUST HAVE A NEW CLUTCH SYSTEM PUT IN A TRANSMISSION AT MY EXPENSE. WHEN THE VEHICLE IS COOL IT WILL SHIFT GOOD BUT AS IT IS DRIVEN MORE, THE WORSE IT GETS AT SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288103December 10, 2019
POWER TRAIN
VEHICLE LOST POWER AND WOULDN'T ACCELERATE. RPM'S ROSE BUT CAR WOULDN'T GO. THIS HAPPENED WHILE I WAS ENTERING AN INTERSECTION WITH CROSS TRAFFIC! THIS COULD GET SOMEONE KILLED. THE VEHICLE ONLY HAD 78,000 MILES AND HAD BEEN IN THE SHOP AT LEAST ONE OTHER TIME AT AROUND 53,000 MILES AND THE TRANSMISSION WAS FIXED THEN. HERE WE ARE 25,000 MILES LATER AND IT'S OUT AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287476December 6, 2019
STRUCTURE:BODY
I OWN A 2013 FORD FOCUS THAT IS EXPERIENCING DOOR LATCH FAILURES. I HAVE DISCOVERED THAT THEIR IS A RECALL NOTICE FOR THE FORD FOCUS DOOR LATCHES BUT BASED THE VIN FOR MY VEHICLE MY VEHICLE IS APPARENTLY NOT COVERED. (SAFETY RECALL 16S30) THE VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OF THE DRIVER'S SIDE REAR DOOR LATCH. THE LATCH OPENED BUT THEN WOULD NO LONGER ENGAGE TO HOLD THE DOOR CLOSED. I TRIED TO RECTIFY THE ISSUE WITH FORD MOTOR COMPANY BUT THEY JUST STATE THAT MY PARTICULAR VIN IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287596December 6, 2019
POWER TRAIN
WHILE STARTING TO ACCELERATE MY CAR LEAPED FORWARD AND I HAD TO SLAM ON THE BRAKES TO PREVENT ME FROM REAR ENDING ANOTHER VEHICLE. MY CAR THEN STARTLING STUTTERING FROM THE FAULTY TRANSMISSION. THE CAR DOES NOT SHIFT PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287111December 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE JERKED, LOST POWER, AND THE CLUTCH SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042, (586) 948-7700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE EXTENDED WARRANTIES FOR THE POWER TRAIN HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287167December 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHEN ACCELERATING FROM STOPPED POSITIONS LIKE WAITING TO TURN, THE CAR WILL HESITATE BADLY WHEN PRESSING THE ACCELERATOR AND WILL NOT TAKE OFF VERY FAST. THIS OCCURS ON LEVEL AS WELL AS UNLEVEL GROUND. WE HAVE HAD THE CLUTCH REPLACED 3 TIMES WITHIN 2 YEARS AND CONTINUE TO HAVE ISSUES. THIS OCCURS WHEN IN DRIVE WHEN TURNING ALL THE TIME. IT ALSO OCCCCURS WHEN WE ARE TRYING TO SPEED UP TO PASS ANOTHER CAR OR GET AHEAD OF ONE. WHEN THE CAR IS ON AN ANGLE THE FUEL GAUGE WILL READ UP TO 30 MILES ON THE TANK BUT WILL STOP AS THE FUEL SENSOR DOES NOT SHOW THE CAR HAS GAS IN IT. WE HAVE HAD THE FUEL GAUGE CHANGED 2 TIMES IN A 2013 FORD FOCUS. THIS OCCURS WHEN PARKING THE CAR IN OUR DRIVEWAY. THIS OCCURS EVERY DAT THAT WE HAVE HAD THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287266December 5, 2019
POWER TRAIN
PURCHASED CAR NEW AND FROM DAY ONE IT WAS EVIDENT THERE WE'RE TRANSMISSION ISSUES. HAD BACK TO THE DEAL SEVERAL TIMES THE SAID THEY REPROGRAMMED THE TRANSMISSION BUT IT DID NOT HELP, MAYBE EVEN MADE IT WORSE? WHEN DRIVING OR PULLING OUT THE CAR WOULD SHAKE AND SHUTTER VERY BAD. THIS WAS A CONSTANT ISSUE FROM THE DAY I DROVE IT OFF OF THE SALES LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286772December 4, 2019
POWER TRAIN
MY 2013 FORD FOCUS TRANSMISSION SHUTTERS DURING TAKE OFF AND SLIPS GEARS EVERY SO OFTEN, USUALLY WHEN LAUNCHING FROM A FULL STOP OR WHEN DRIVING IN THE FIRST TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286902December 4, 2019
POWER TRAIN
THE CAR IS UNSAFE TO DRIVE DUE TO THE TRANSMISSION. IT SHAKES VIOLENTLY AND WILL NOT ACCELERATE AT TIMES. I HAVE HAD IT TO THE DEALERSHIP MANY TIMES OVER THE LAST 2 YEARS WITH NO FIX IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286645December 3, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO WEBB FORD (219-924-3400, LOCATED AT 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322), BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE WARRANTY EXPIRED AND INFORMED THE CONTACT TO BRING THE VEHICLE BACK LATER. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282351November 25, 2019
ENGINE, POWER TRAIN
I'VE HAD TRANSMISSION PROBLEMS SINCE PURCHASING THE CAR. TWO DAYS AGO THE CAR WOULD NOT GO INTO REVERSE AND THE ENGINE LIGHT CAME ON - IT WAS STUCK IN THE GARAGE AT THIS TIME. I WAS FINALLY ABLE TO GET THE CAR TO REVERSE AND THE LIGHT WENT OFF A FEW HOURS LATER. YESTERDAY THE CAR, AGAIN, WOULD NOT REVERSE AND THE ENGINE LIGHT CAME BACK ON. THIS TIME IT WAS STUCK IN A PARKING LOT. AFTER MANY ATTEMPTS, SOME OF WHICH LEAD TO THE CAR NOT STARTING AT ALL, THE CAR FINALLY TURNED ON, AND REVERSED AFTER ROUGHLY HALF AN HOUR. THIS MORNING I TOOK THE CAR TO WEBB FORD IN HIGHLAND, IN FOR REPAIRS AS THE TRANSMISSION HAS A 100,000 MILE WARRANTY. THE DEALERSHIP SAID THEY ARE BACKED UP FOR OVER 2 WEEKS AND WOULD NOT EVEN LET ME LEAVE MY CAR. THE NEST CLOSEST DEALER IN CALUMET CITY, IL IS NOT TAKING TRANSMISSION WORK AT ALL. NOW, AFTER LEAVING WORK, MY CAR WILL NOT GO OVER 15MPH WITHOUT JERKING AND CHUGGING AND IT SEEMS THAT I HAVE NO WAY TO GET THE TRANSMISSION FIXED EVEN THOUGH IT'S UNDER WARRANTY BECAUSE NO ONE WILL TAKE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281709November 22, 2019
STEERING
WHEN STARTING THE CAR RECEIVED THE FOLLOWING ERROR "STEERING ASSIST FAULT". THE CAR HAS NO POWER STEERING AND IS UNDRIVABLE. TURNED CAR ON AND OFF TRYING TO RESET IT BUT IT WILL NOT RESET. THE CAR WAS STATIONARY LOCATED IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280834November 18, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN, SHOOK, AND STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CANISTER, AND FUEL VAPOR PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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