Ford Focus Complaints (2002)

971 consumer complaints on file.

#10122407May 29, 2005
POWER TRAIN:MANUAL TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:SWITCH
RUNAWAY AUTO THROTTLE BODY STICKING CAUSED CAR TO BECOME A RUNAWAY AUTO WITH NO CONTROL TO STOP. EXITING HIGHWAY 80 AT PRNRYN RD. EXT. CRUISE CONTROL SHUT OFF AUTO SPEEDED UP ENJINE ROARED APPLIING BRAKES DIDN'T STOP AUTO. WENT OFF ROAD AND STRUCK A LARGE OAK TREE. VEHICLE OVERTURNED DOWN AN EMBANKMEND. LANDED ON ROOF OF AUTO. AUTO HAD 450 MILES ON IT AND WAS TOTALLY DESTROYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10122423May 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
FOCUS 2002 STARTED TO RUN ROUGH AROUND 40,000 MILES. HAD A MAJOR TUNE UP 2 X'S IN 6 MONTHS. CHANGED ALL THE PLUGS, WIRES, OIL & FLUIDS, STILL HANDLED ROUGH LIKE IT NEEDED TO BE TIMED. FOCUS'S HAVE NO TIMING BELT. I TOOK IT IN & WAS TOLD THE PLUG WIRE RAN OVER THE BLOCK WAS THE CAUSING THE ROUGH IDL, DUE TO THE CABLE MELTING ON THE BLOCK. I REPLACED THE CABLE & AGAIN THE IDLE WAS STILL ROUGH, BUT NOW STARTED TO SURGE & MISS ALSO. DRIVING @ VARIOUS SPEEDS, CONDITIONS & ROADS & STILL IT WOULD SURGE & MISS FIRE & THEN DRIVE ON. TOOK IT IN & TOLD WITH NO LIGHT SHOWING & UNLESS IT COULD REPEAT THE SURGE/MISS NOTHING IT COULD BE DONE. LESS THAN A MONTH LATER THE BATTER DIED ON A TRIP OUT OF TOWN. CHECKED THE BATTERY & FULL OF CORRIOSION. BOUGHT A NEW BATTERY & CHECKED THE ELECTRICAL SYSTEM TOLD NOTHING WRONG AGAIN. AFTER A YEAR OF SURGING/MISSING (AT LEAST 1 A WEEK) THE CAR DIED AGAIN & WE THOUGHT IT WAS THE BATTERY. THE BATTERY TESTED & WAS TOLD IT IS THE ALTERATOR, BOUGHT A NEW ONE. WE THEN DID AN OIL CHANGE. WE TOOK IT IN & ASK THEM AGIAN ABOUT THE SURGING & MISS & ASKED IF IT COULD BE CHECKED WHEN THEY DID THE OIL. WAS ADVISED THAT IT COULD BE THE FUEL INJECTORS BUT WITH OUT THE CHECK ENGINE OR OIL LIGHT ON THAT THERE WAS NO WAY TO KNOW FOR SURE. TWO DAYS LATER WAS DRIVING ON THE FREEWAY & ALL THE LIGHTS ON THE DASH LIGHT UP, FELT LIKE THERE WAS NO POWER WHEN THE GAS PEDAL WAS PRESSED, AT THAT POINT EXITED THE FREEWAY, ALMOST GOT TO THE EXIT & THE WHOLE CAR STALLED OUT, WALK HOME ABOUT 4-5 MILES. BACK OVER TO JUMPED IT, IT STARTED UP WITH A NEW CLACKETY CLACK IN THE MOTOR, DID NOT DRIVE AT ALL, I TOWED IT BACK TO THE MECHANICS WHO DID THE OIL & TESTED IT. I WAS TOLD ON FRIDAY 5/27 THAT THEY THINK IT MIGHT BE A VUALVE OR A ENGINE TAP. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118956May 13, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE BATTERY CABLE MELTED AND THE ALTERNATOR WAS BAD AND NEEDED REPLACEMENT. A WEEK PRIOR, THE CHECK ENGINE LIGHT CAME ON AND SMOKE HAD COME FROM THE ENGINE COMPARTMENT. THE FOURTH GEAR WENT OUT BECAUSE IT'S WIRE CONNECTION MELTED. THE CONSUMER FELT THE FAILURES WERE DUE TO THE ENGINE MISPLACED CABLE PROBLEM AS STATED IN RECALL 02V288000. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120753May 12, 2005
ELECTRICAL SYSTEM
VEHICLE WAS PARKED AT STATE EMPLOYEE'S RESIDENCE FOR ABOUT 10 HOURS WHEN IT SUDDENLY CAUGHT FIRE. FIRE DEPT. RESPONDED AND EXTINGUISHED FIRE. VEHICLE IS A TOTAL LOSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10119397May 2, 2005
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING 65 MPH, THE LEFT FRONT WHEEL WENT FLYING OFF CAR. NO TROUBLE PRIOR TO THIS DATE. THE BEARINGS WERE REPLACED WHEN THE CAR WAS TAKEN IN FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118765May 1, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS SITTING AT MY DAUGHTERS SCHOOL, I TRIED TO ROLL DOWN THE BACK PASSENGER WINDOW I HERD A LOUD NOISE LIKE GLASS BREAKING. I GOT OUT OF MY CAR TO SEE WHAT THE PROBLEM WAS AND SEEN THAT THE WINDOW HAD GONE ALL THE WAY DOWN, WHEN I TRIED TO PUSH THE BUTTON TO RAISE THE WINDOW I KEPT HEARING A STRANGE NOISE AND NOTICED THE WINDOW WOULD NOT GO UP. I CONTACTED THE DEALER AND THEY TOLD ME THE POWER WINDOW REGULATOR HAD GONE OUT AND THEY WOULD FIX THE PROBLEM FOR OVER $ 400.00 BECAUSE MY WARRENTY HAD GONE OUT 3 DAYS EARLIER. I WAS VERY UPSET TO LEARN MY WARRENTY WAS OUT BECAUSE MY CAR WAS ONLY 2 YEARS OLD. I HAD SPOKE TO MANY OTHER PEOPLE AND THEY HAD ALSO HAD PROBLEMS WITH THE POWER WINDOWS, SO I SHOCKED WHEN I CONTACTED THE FORD MOTOR COMPANY IN OHIO THEY SAID THEY HAD NEVER HAD ANY COMPLAINTS BEFORE ABOUT THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119104April 25, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS
THE HOUSING ON THE LEFT REAR TAIL LIGHT MELTED WHICH WAS CAUSED BY THE LIGHT BULB OVERHEATING. THIS CAUSED THE BRAKE LIGHT TO FAIL. CONSUMER INFORMED OTHER DRIVERS THAT THE VEHICLE WAS COMING TO STOP, WHICH COULD RESULT IN AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117007April 25, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
DRIVER NOTICED THAT THE TRUNK LID FAILED TO LOCK PROPERLY . THE DRIVER WOULD HAVE TO SLAM TRUNK LID BEFORE IT WOULD LOCK. THE CONSUMER DROVE TO DEALER FOR INSPECTION. THE MECHANIC REPLACED THE HOOD LEVER DUE TO WEAR AND TEAR. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED AND HAS NOT BEEN RESOLVED. *AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118139April 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION LOCKED UP AND I WAS STRANDED IN A PARKING LOT AFTER PURCHASING A 2002 FORD, FOCUS LESS THAN A MONTH AGO. I HAD TO HITCH A RIDE HOME BECAUSE I DIDN'T HAVE THE MONEY FOR A TOW. THE NEXT DAY, I HAD MY VEHICLE TOWED TO A FORD DEALER FOR REPAIRS. EVIDENTLY THIS IS A MAJOR PROBLEM, PEOPLE GETTING STRANDED DUE TO A FAULTY IQNITION SWITCH. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED. WHO IS MAKING THE FORTUNE ON ALL THESE PART REPLACEMENTS???? IS IT FORD???? WHO MAKES THESE FAULTY IGNITIONS???? THEY ARE PROBABLY STILL MAKING A FORTUNE AND STILL MAKING TTHESE BAD PARTS. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. PLEASE GET THIS PROBLEM FIXED! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118140April 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION LOCKED UP AND I WAS STRANDED IN A PARKING LOT AFTER PURCHASING A 2002 FORD, FOCUS LESS THAN A MONTH AGO. I HAD TO HITCH A RIDE HOME BECAUSE I DIDN'T HAVE THE MONEY FOR A TOW. THE NEXT DAY, I HAD MY VEHICLE TOWED TO A FORD DEALER FOR REPAIRS. EVIDENTLY THIS WAS A MAJOR PROBLEM, PEOPLE GETTING STRANDED DUE TO A FAULTY IGNITION SWITCH. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED. WHO IS MAKING THE FORTUNE ON ALL THESE PART REPLACEMENTS???? IS IT FORD???? WHO MAKES THESE FAULTY IGNITIONS???? THEY ARE PROBABLY STILL MAKING A FORTUNE AND STILL MAKING THESE BAD PARTS. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. PLEASE GET THIS PROBLEM FIXED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116918April 14, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE BEEN HAVING PROBLEMS WITH MY 2002 FORD FOCUS IGNITION. EVERY TIME I PUT MY KEY IN THE IGNITION IT WILL GO IN, BUT THE KEY WILL NOT TURN. I NEED TO SEE WHAT I NEED TO DO TO KEEP THIS FROM HAPPENING AGAIN. I HAVE NOT REPLACED ANYTHING YET BECAUSE I WAS HOPING THEY WOULD CONSIDER A RECALL ON THIS PART. SO FAR I HAVE JUST BEEN FORCING MY KEY TO TURN AND ON APRIL 13, 2005 IT HAPPENED SO I WENT AND GOT SOME KEYS MADE AND IT STILL WOULD NOT WORK. THE NEXT DAY ABOUT 45 MINUTES OF WORK IT FINALLY TURNED AND GOT STARTED UP. FOR RIGHT NOW I AM LEAVING A KEY IN THE IGNITION TO KEEP UP FROM GETTING STUCK AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117795April 12, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER COMPLAINED ABOUT AN IGNITION. PROBLEM. OWNER HAD PARKED VEHICLE AND WENT INSIDE OF A BUILDING FOR AN HOUR. UPON RETURNING, OWNER PUT THE KEY IN THE IGNITION AND THE KEY WOULD NOT TURN. OWNER HAD THE VEHICLE TOWED TO DEALER WHERE IT WAS BEING SERVICED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115058April 8, 2005
TIRES
WHILE VEHICLE WAS PARKED CONSUMER SAW THE SEPARATION OF THE FRONT DRIVER'S SIDE SIDEWALL TIRE. CONSUMER HAD THE TIRE REPLACED. DEALERSHIP WILL BE NOTIFIED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117567April 6, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE INSERTING THE KEY INTO THE IGNITION IT LOCKED. DRIVER WAS UNABLE TO TURN THE KEY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117331April 4, 2005
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
THE AUTOMATIC RIGHT REAR PASSENGER WINDOW WILL NOT STAY UP. VEHICLE CANNOT BE SECURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116325April 4, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE IGNITION LOCK CYLINDER LOCKED UP, MAKING IT IMPOSSIBLE TO START THE CAR.THE IGNITION KEY WILL NOT TURN THE LOCK.IF THE CAR IS TOWED IN IT CREATES A PROBLEM IN THAT THE CAR STAYS IN PARK AND IF TOWED INCORRECTLY WILL DAMAGE THE TRANSMISSION.FORD MOTOR VIEWS THIS AS NATURAL WEAR AND TEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116329April 4, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
LOCKING DEVICE LOCKED UP ON THE STREERING COLUMN FOR THE SECOND TIME IT WAS NECESSARY TO TOW THE CAR AND DAMAGE OCCURED BECAUSE TOWING CO TOWED INCORRECTLY.PARTS WERE REPLACED AND TECHS IN THE VEHICLE SHOP SAY THIS IS A PROBLEM THAT OCCURS FREQUENTLY . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117233April 1, 2005
STRUCTURE:BODY:DOOR
FORD ISSUED A REAR DOOR RECALL, WHICH WAS NOT FOUND AT THIS TIME. CONSUMER CONTACTED THE DEALER FOR REPAIRS, BUT THERE WERE NO AVAILABLE PARTS IN ORDER TO DO REPAIR, WHICH IS DANGEROUS BECAUSE THE DOORS COULD OPEN UNEXPECTEDLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117235April 1, 2005
AIR BAGS:FRONTAL
WHILE DRIVING AT 47 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THEY T-BONED ANOTHER VEHICLE. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. VEHICLE WAS TOTALED. BOTH DRIVER AND PASSENGER WERE TAKEN TO THE HOSPITAL FOR INJURIES SUSTAINED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10116236April 1, 2005
VEHICLE SPEED CONTROL
I WAS ACCELERATING RAPIDLY TO MERGE INTO TRAFFIC AND THE GAS PEDAL GOT STUCK, AND THE CAR KEPT ACCELARATING AFTER I REMOVED MY FOOT FROM THE BRAKE PEDAL. IT HAS DONE THIS TWICE.*AK I HAVE A 2002 FORD FOCUS EX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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