Ford Focus Complaints (2018)

837 consumer complaints on file.

#11530177July 3, 2023
POWER TRAIN
The contact owns a 2018 Ford Fusion. The contact stated that she attempted to start the vehicle twice before the vehicle started as needed. After the vehicle started, the gear shifter was difficult to shift into the intended gear. The contact was able to shift to drive; however, while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 70,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529755June 30, 2023
ENGINE
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 70 MPH, the vehicle stalled. The oil, battery, and check engine warning lights illuminated. The contact used an ODB scanner to diagnose the vehicle however, the contact was unable to retrieve a trouble code. The vehicle was towed to the local dealer where it was diagnosed that the oil pump had failed, and the turbo charger shattered, and pieces entered the engine block. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527290June 15, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I was driving on the thruway when my car came on with a warning that I have never received before. Stating that my transmission was overheating and that I need to stop for five mins to let the transmission cool down. As soon as that light came on the car stopped moving and I could not get off the road. There was no indicator before that the transmission was even having issues of any kind. I could have died that day because of the car. I have only owned the car two years and this is the problems that this car has.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524817June 1, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that after stopped, or while the vehicle was idling, upon acceleration, the vehicle hesitated. No warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact then stated that while shifted in gear, she heard a grinding sound. The vehicle was then taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was then taken to AAMCO where it was placed on a diagnostic machine and produced undisclosed codes indicating a faulty transmission. The vehicle was then taken back to the dealer where the contact was informed that the vehicle could not be diagnosed until a failure had occurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523701May 24, 2023
ENGINE
Every time I start to accelerate from a stop. The transmission starts to stutter heavily and many times there were times the car would not accelerate causing the cars behind me to stop suddenly as to not hit me. Very dangerous as this is not normal which means something is wrong and one day it will just not accelerate at all and could cause a very bad accident. The next question asks date of the incident, it happened from the time I bought the vehicle three years ago to current. Ford says they are aware but no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522164May 15, 2023
POWER TRAIN
6 times (to date) - the car has needed repair for transmission issues and has been undriveable. The car's messaging system has displayed appropriate warnings, but the transmission issue has taken the car out of service all 6 times, at one time when parts were not available, for about a month. The Detroit Free Press has extensively reported on Ford's fraudulent conduct --- they knew about the transmission problems, but continued to sell the car without any disclosures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520826May 7, 2023
POWER TRAIN
Transmission went out when car overheated. First it would not go in reverse but then none of the gears work. Took to ford dealer advised the clutch was out then was told transmission needs to be replaced. Was getting error code p2837 and p287B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520459May 4, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to drive properly or as designed. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519860May 1, 2023
UNKNOWN OR OTHER
I bought a 2018 ford focus se with 7,000 two years ago now my car only has 52,000 miles on it and the transmission doesn't work front or rear the ford dealer told me the car is out of warranty and i have to pay $4,000 for a new transmission It's not Only that they want to rob the citizens, please, the government, do justice against these corporations. Now my car is broken down in my house with the transmission that does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518486April 23, 2023
POWER TRAIN
Transmission overheating going up hill , vehicle has the faulty dps6 transmission in it , FORD needs to recall the 2018 year model for repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517927April 19, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions while accelerating the vehicle started to shudder. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed; however, the failure could not be duplicated. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder. The vehicle was taken back to the dealer where it was diagnosed by a transmission tech that the motor mounts needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517213April 15, 2023
FUEL/PROPULSION SYSTEM
For a couple months I’ve noticed after I pump new gas, my car hesitates. It acts as if it’s going to turn off. I see this is a known issue but not for my year which is absolutely crazy. Not to mention how the car has jerked when you take off from a stop. This has been going on since I purchased the car new & I’ve continued to be told “it’s normal”. Nothing normal about a car hesitating and jerking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517067April 14, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions upon acceleration, the vehicle hesitated to respond. The contact then stated that while driving at various speeds, the vehicle stalled without warning. Additionally, the contact stated that after the vehicle stalled, she was able to restart the vehicle; however, the failure recurred, and another vehicle provided a jumpstart. No warning lights were illuminated. The vehicle was then taken to an independent mechanic where it was diagnosed that the caliper and fuel tank needed to be replaced. The contact was then informed that her vehicle was included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and she advised to take the vehicle to the dealer for the repair. The undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516945April 13, 2023
FUEL/PROPULSION SYSTEM
There was an immediate loss of power while on the highway driving normally at about 70mph. There were no codes indicated previous to this incident, after vehicle was in a safe location I checked the codes. I believe it is the fuel tank purge valve as all symptoms point to that. It’s a known issue for this vehicle but for some reason my model/ year isn’t covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516317April 10, 2023
POWER TRAIN
recurring transmission problems. Clutches and clutch actuator have been replaced and still studdard shifts and loud noises. same problems as our 2012 ford focus that did have a transmission recall. why has this not been recalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515795April 6, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515800April 6, 2023
FUEL/PROPULSION SYSTEM
1) purge valve, available for inspection 2) causes stalling when driving and difficulty starting after a fresh refueling unless completely pressing onto the gas pedal 3) problem confirmed, Ford refused to fix the issue 4) inspected through diagnostic tools 5) several codes and the check engine light. Identical to recall 18S32 but 2018 Ford Focus S is not within the accepted years. Any sudden change in speeds will cause it to jolt and seize and/or rev the engine to over 4000 rpm even if less than a 5mph shift in speed Ford has a audio recording of several calls tied to the matter within the last week (31Mar-6APR and ongoing) Issue has been ongoing for several months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515438April 4, 2023
WHEELS
JUST CAME FROM DEALER AND THEY TOLD ME i NEEDED NEW LUG NUTS BECAUSE OF THE DESIGN THEY SWELL AND CANNOT BE TAKEN OF EASILY AND MUST BE REPLACED AT A COST OF $150
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515111April 3, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was idling, the check engine warning light illuminated. The vehicle was taken to a Good Year Service Center to be diagnosed. The mechanic retrieved DTC code: P1405 (EGR Valve). The contact stated that a smoke test was performed that indicated that one of the valves remained open. The contact then stated that the valve was lubricated, and the vehicle was presumed repaired; however, the failure recurred. The check engine warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514918April 1, 2023
POWER TRAIN
Transmission Control Module (TCM) does not work and the car does not start on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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