Ford Focus Complaints (2003)
977 consumer complaints on file.
- #10226765May 5, 2008ENGINE AND ENGINE COOLING
VEHICLE CAUGHT ON FIRE ON APRIL 12TH, 2008. 2-3 HS AFTER BEING PARKED ON THE STREET THE VEHICLE WAS ON FIRE. THE CAUSE HAS NOT BEEN DETERMINED YET, BUT ACCORDING TO THE FIRE INVESTIGATION UNIT THE FIRE APPARENTLY STARTED NEAR THE CONSOLE AREA. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10225870April 28, 2008UNKNOWN OR OTHER
KEY WILL NOT TURN THE IGNITION ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225785April 26, 2008ELECTRICAL SYSTEM
WHEN THE CAR IS PARKED, WHEELS TURNED, STEERING WHEEL LOCKED, THE IGNITION CYLINDER WILL NOT TURN I.E. THE KEY WON'T TURN THE IGNITION. THIS HAPPENED IN THE MORNING. WHEN PUSHING IN ON THE KEY, THE KEY WAS ABLE TO TURN THE IGNITION. IN THE AFTERNOON WHEN THE SAME SITUATION OCCURRED THE KEY WAS NOT ABLE TO TURN IN IGNITION. I TALKED TO TWO DEALERSHIPS AND THEY WERE BOTH AWARE WITH THE PROBLEM AND THE TEMPORARY SOLUTION. I TALKED TO THE TOW TRUCK DRIVER AND HE SAID HE AS SEE THIS HAPPEN MULTIPLE TIMES. HE TOLD ME THAT FORD STOP USING THIS TYPE OF IGNITION SYSTEM HOWEVER, CHEVROLET STARTED USING THIS SYSTEM AND HE HAS SEEN THE SAME PROBLEMS OCCUR WITH NEW CHEVROLETS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225699April 25, 2008ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL BECAUSE THE IGNITION WOULD NOT TURN. AFTER 15 MINUTES OF TURNING THE KEY IN THE IGNITION VARIOUS WAYS, THE VEHICLE EVENTUALLY STARTED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE PURCHASE DATE, TRANSMISSION TYPE, FUEL TYPE, AND FUEL SYSTEM WERE UNKNOWN. THE CURRENT MILEAGE WAS 49,000 AND FAILURE MILEAGE WAS 47,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225711April 25, 2008ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 FORD FOCUS CAR HAS (2) DIFFERENT TYPE SPARK PLUGS INSTALLED AT FACTORY CAUSING CAR NOT TO RUN NORMAL. FORD MOTOR CO. DOES NOT HAVE A ANSWER FOR PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225482April 23, 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2003 FORD FOCUS. AFTER DRIVING THE VEHICLE BETWEEN 10-30 MINUTES, THE VEHICLE WILL NOT RESTART AFTER IT HAS BEEN TURNED OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ENTIRE COOLANT SYSTEM. TWO WEEKS LATER, THE FAILURE RECURRED THREE DIFFERENT TIMES. HE TOOK THE VEHICLE BACK TO THE SAME DEALER AND THEY STATED THAT DUE TO THE MILEAGE, THE CONTACT WOULD HAVE TO PAY FOR THE SAME REPAIR AGAIN. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 73,371.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225535April 23, 2008ELECTRICAL SYSTEM:IGNITION:SWITCH
PLACE KEY INTO THE IGNITION AND THE KEY WOULD NOT TURN. THERE IS ONLY 50K ON THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225413April 22, 2008SEATS
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD NOISE. HE ARRIVED HOME AND FELT AS IF THE DRIVER'S SEAT BACK REST WAS LEANING MORE THAN NORMAL. HE CHECKED THE SEAT AND FOUND THAT IT HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A DEFECTIVE FACTORY WELDING CAUSED THE SEAT BOLT TO FAIL. THE CONTACT WILL NEED TO REPLACE THE ENTIRE SEAT AND HE FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE COST. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE SAFETY CONCERN, BUT THEY WOULD NOT ASSIST BECAUSE THE VEHICLE EXCEEDED THE WARRANTY MILEAGE. THE CURRENT MILEAGE WAS 133,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 05/06/08 *BF UPDATED 05/06/08 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225027April 20, 2008AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
I OWN A 2003 FORD FOCUS EX. ON THE DATE OF THE INCIDENT, I WAS STOPPED AT A RED LIGHT, AND I LOOKED IN THE REAR VIEW MIRROR AND SAW A FORD MUSTANG BARRELING DOWN ON ME. WITH NO TIME TO REACT, I WAS HIT FROM BEHIND AT 50 MILES AN HOUR. WHAT BOTHERS ME IS THAT THE AIRBAGS DID NOT DEPLOY, EVEN THOUGH I CAME DEATHLY CLOSE TO SMASHING MY FACE AGAINST THE STEERING WHEEL. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10224919April 18, 2008VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE CONTACT PLACED HER VEHICLE INTO PARK, TURNED IT OFF, AND THEN STARTED IT UP AGAIN, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT IF IT IS IN DRIVE, THE VEHICLE WOULD SURGE FORWARD. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY. IF THE VEHICLE IS IN REVERSE, IT WOULD SURGE BACKWARD. THE CONTACT ONLY NOTIFIED THE INSURANCE COMPANY. A CRASH OCCURRED AND AN OCCUPANT WAS INJURED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE AIR BAGS ALSO FAILED TO DEPLOY. THE CURRENT MILEAGE WAS 36,600 AND FAILURE MILEAGE WAS 35,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10224763April 16, 2008ELECTRICAL SYSTEM:IGNITION, VISIBILITY:GLASS, SIDE/REAR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:TRUNK LID
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE PARKED IN THE BACKYARD, THE CONTACT STARTED THE VEHICLE AND THE REAR WINDOW BLEW OUT. THE DEALER REPAIRED THE WINDOW. A FEW DAYS LATER, THE LOCKS ON THE PASSENGER SIDE DOOR WOULD NOT UNLOCK. THE DEALER REPAIRED THAT FAILURE AS WELL. AFTERWARDS, THE IGNITION CYLINDER BEGAN TO FAIL. THE CONTACT TOOK THE VEHICLE IN FOR REPAIR AND HAD TO PAY $300. THE CURRENT AND FAILURE MILEAGES WERE 5,000. UPDATED 05/21/08 *BF THE CONSUMER STATED THE TRUNK NEEDED TO BE REPAIRED AS WELL. UPDATED. 05/20/08. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10224223April 11, 2008ELECTRICAL SYSTEM:IGNITION
PREMATURE FAILURE OF IGNITION MODULE, COULD HAVE FAILED WHILE DRIVING CAUSING SERIOUS INJURY. AFTER TALKING TO DEALERSHIP AND OTHER FORD SOURCES, DEALERS FIX AT LEAST A FOCUS A WEEK WITH THE SAME ISSUE, THIS IS AN EXTENSIVE ISSUE THAT NEEDS TO BE ADDRESSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10223361April 4, 2008ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT IS UNABLE TO REMOVE THE KEY FROM THE IGNITION ONLY IN RAINY WEATHER CONDITIONS. HE NOTIFIED THREE DIFFERENT DEALERS THAT ACKNOWLEDGED THE FAILURE, BUT WERE UNABLE TO PROVIDE A SOLUTION. EVERYONE REFUSES TO REPAIR THE VEHICLE, INCLUDING A LOCKSMITH. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE KEY REMAINS IN THE IGNITION. THE FAILURE MILEAGE WAS 107,000 AND CURRENT MILEAGE WAS 111,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10222916March 31, 2008LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS TIED SHUT BECAUSE IT WOULD NOT LATCH PROPERLY. THE DEALER STATED THAT HER VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) AND SHE WOULD BE LIABLE FOR THE REPAIR COSTS. THE MANUFACTURER DID NOT ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 96,000 AND CURRENT MILEAGE WAS 96,748. UPDATED 05/06/08 *BF UPDATED 05/06/08 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10222512March 27, 2008ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. SHE CALLED A MECHANIC AND THE IGNITION WAS REPLACED. THE CURRENT MILEAGE WAS 140,030 AND FAILURE MILEAGE WAS 139,382. UPDATED 04/22/08. *LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10221297March 15, 2008ELECTRICAL SYSTEM:IGNITION
THE KEY IGNITION IS LOCKED AND WON'T TURN ON THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10220878March 12, 2008ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WON'T TURN IN MY 2003 FORD FOCUS. LEFT ME STRANDED IN THE PARKING LOT AT THE AIRPORT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10220440March 7, 2008ELECTRICAL SYSTEM:IGNITION:MODULE
PLACED KEY INTO 2003 FORD FOCUS AND CANNOT TURN KEY IN IGNITION. THE IGNITION IS LOCKED UP. CAR HAS ONLY 60,000 MILES!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10220142March 5, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING ON FREEWAY TO PASS OTHER CARS THE TRANSMISSION DROPS INTO LOWER GEAR THE THE MOTOR REVS UP NOT SHIFTING INTO ANOTHER GEAR STALLING AND SLOWING DOWN CAUSING CARS BEHIND TO ALMOST HIT MY CAR. AT HIGHER SPEEDS IN TRAFFIC THIS CAN CAUSE A ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218859February 22, 2008ELECTRICAL SYSTEM:IGNITION:SWITCH
I GOT IN MY CAR AND PLACED THE KEY IN TO START YESTERDAY AND THE KEY WOULD NOT TURN. THE IGNITION HAD LOCKED UP. AFTER SEVERAL TRIES I WAS ABLE TO TURN THE KEY, IT HAPPENED AGAIN, HOWEVER, THIS MORNING. I WAS TRYING TO RETURN HOME AND UNABLE TO START MY CAR, I HAD TO WAIT IN MY CAR FOR AN HOUR UNTIL SOMEONE COULD BRING ME THE KEY (IT IS CURRENTLY 22 OUT). THE KEY STILL WILL NOT TURN AFTER SEVERAL TRIES. I AM CURRENTLY WAITING TO GET IT FIXED TO SEE IF THERE IS ANY OTHER WAY. I HAVE RESEARCHED ONLINE AND APPARENTLY HUNDREDS OF 2003 FORD FOCUS OWNERS HAVE THE EXACT SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0