Ford Focus Complaints (2002)
971 consumer complaints on file.
- #10146733January 2, 2006POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
MY FOOT PAD ON MY CLUTCH PEDAL BECAME SLIPPERY DUE TO LEAKING HYDRAULIC FLUID OUT OF MY CLUTCH MASTER CYLINDER ON MY 2002 FORD FOCUS ZX3. NOW I HAVE STAINS ALL OVER MY CARPETING AND SHOES. MY CLUTCH BEGAN NOT RELEASING DUE TO THIS AS WELL AND THE PLATE BURNED UP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146545December 30, 2005POWER TRAIN:CLUTCH ASSEMBLY
45,000 MILE CAR HAS LEAKING CLUTCH MASTER CYLINDER. CLUTCH PEDAL IS WET AND SLIPPERY WITH BRAKE FLUID. I'VE HAD TO ADD BRAKE DUE TO THE LEAK. I'M AFRAID THAT MY BRAKES WILL GO OUT OR THAT MY FOOT WILL SLIP OFF OF THE CLUTCH PEDAL. I STILL HAVN'T HAD IT FIXED YET BECAUSE THE REPLACEMENT PART WILL LIKELY FAIL ALSO. IT'S A COMMON PROBLEM ACCORDING TO THE DEALER I TOOK IT TO FOR AN ESTIMATE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146579December 30, 2005VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT: THE CONTACT STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED THE DEALERSHIP AND IT WAS DETERMINED THE FUEL PUMP FAILED. THE FUEL PUMP AND IAC VALVE WERE REPLACED. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146100December 27, 2005SUSPENSION, WHEELS:HUB, LATCHES/LOCKS/LINKAGES, TIRES:TREAD/BELT
I PURCHASED MY 2002 FORD FOCUS IN JANUARY OF 2005. I LOVE MY CAR, HAVE FOUND OUT ABOUT OF THINGS THAT COULD GO WRONG LATER. RIGHT NOW I AM HAVING TROUBLE WITH MY FRONT WHEELS. I HAVE PUT SIX USED TIRES ON THE FRONT SINCE I PURCHASED THE FOCUS. IN NOVEMBER I HAD TWO BRAND NEW TIRES PUT ON PLUS IN MAY I HAVE HAD A WHEEL ALIGNMENT DONE. THE CAR STILL SHAKES VERY BAD. FOUND OUT I NEED MY WHEEL HUB BEARING REPLACE, PLUS I FOUND OUT THERE MAY BE A RECALL ON THE REAR BEARING WHICH I HAVE NOT RECEIVED ANYTHING. I SHOULD NOT HAVE TO PAY FOR THESE THINGS TO BE DONE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10145890December 22, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCK-UP. NO PREVIOUS PROBLEMS. NOT COVERED BY WARRANTY. VEHICLE ONLY HAS 55,000 MILES. COST TO REPAIR APPROXIMATELY $300. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10145758December 20, 2005POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH MASTER CYLINDER LEAKS AT A PREMATURE MILEAGE. I ONLY NOTICED IT AT AROUND THE 42K MARK BUT IT HAS HAPPENED FOR AN UNKNOWN AMOUNT LONGER. THE LEAK GOES THROUGH THE CLUTCH PEDAL AND INTO THE INTERIOR OF THE DRIVERS SIDE CABIN. IT GETS ALL OVER THE CARPET AND CAN CAUSE FUTURE DAMAGE TO MY CARPET AND POSSIBLY FLOOR. THE FLUID IS VERY CORROSIVE AND SINCE ITS ON THE SAME SYSTEM AS THE BRAKES IT ALSO AFFECTS MY BRAKES. THIS IS A VERY SERIOUS PROBLEM AND I WAS NOT COVERED UNDER WARRANTY SINCE IT WAS OUT OF WARRANTY EVEN THOUGH THIS IS A VERY SERIOUS PROBLEM THAT SEEMS TO BE HAPPENING TO A LOT OF FORD FOCUS OWNERS OUT THERE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10145612December 19, 2005POWER TRAIN:CLUTCH ASSEMBLY
THE EVENTS LEADING UP TO THE FAILURE WERE DAILY USE. THE CLUTCH MASTER CYLINDER IS LOCATED INSIDE THE VEHICLE. IT IS A VERY COMMON FAILURE FOR IT TO BEGIN LEAKING, DRIPPING ON THE CARPET AND EVENTUALLY CAUSING THE RUBBER PAD ON THE CLUTCH PEDAL TO FALL OFF. THIS IN ITSELF IS DANGEROUS, BUT THE HYDRAULIC CLUTCH UTILIZES THE SAME FLUID RESERVOIR AS THE BRAKE SYSTEM, SO THE BRAKES COULD BE AFFECTED BY A LEAKING CLUTCH. ON MY VEHICLE, I REPLACED THE CLUTCH MASTER CYLINDER MYSELF. WHEN I WAS UNDER THE CAR, I NOTICED A DRIP FROM THE DRAIN HOLE IN THE BELL HOUSING- THE SLAVE CYLINDER IS LEAKING, TOO. THESE ARE NOT "CONSUMABLE" PARTS OF A CAR. THE SIMULTANEOUS FAILURE OF BOTH INDICATES THAT EITHER THEY ARE WOEFULLY UNDER-ENGINEERED, OR THE SEALS THEY USED ARE NOT COMPATIBLE WITH BRAKE FLUID. BECAUSE OF THE CORROSIVE NATURE OF BRAKE FLUID, HAVING IT DRIP INTO THE CARPET AND PADDING OF THE INTERIOR OF MY CAR IS A BIT OF A CONCERN. ALL IN ALL, THIS IS A MAJOR SHORTCOMING THAT COMPROMISES THE SAFETY OF THE VEHICLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144331December 2, 2005SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: CONTACT STATED THERE WAS A NAIL IN THE FRONT PASSENGER'S TIRE. UPON REPLACEMENT OF THE TIRE THE DEALER FOUND THAT THE FRONT PASSENGER COIL SPRING BROKE. THE DEALER REPLACED THE FRONT PASSENGER COIL SPRING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144174December 1, 2005POWER TRAIN:MANUAL TRANSMISSION
AFTER STOPPING AT A STOP LIGHT I WAS SHIFTING THROUGH THE GEARS ON MY MANUAL TRANSMISSION AND WHEN I WENT TO SHIFT IN TO 2ND GEAR, I MISSED 2ND AND ACCIDENTALLY WENT INTO 4TH BUT REALIZED IT BEFORE LETTING OFF THE CLUTCH, IT THEN GOT STUCK AND WOULD NOT MOVE FROM THAT GEAR. I COULD NOT GET ANYWHERE TO GET IT FIXED SO I WAS FORCED TO SIT ON THE SIDE OF A MAJOR ROAD IN 20 DEGREE WEATHER FOR MORE THAN 45 MINUTES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143730November 27, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT AROUND 35,000 MILES MY FATHER NOTICED A GRINDING NOISE ON THE FRONT OF HIS FOCUS. THINKING THAT IT WAS THE SCREECH OF A WARNING INDICATOR HE PARKED THE VEHICLE UNTIL HE COULD HAVE ME LOOK AT IT. BOTH FRONT ROTORS WERE SEVERELY GROUND DOWN WITH THE LEFT INSIDE PAD BEING TOTALLY DOWN FLUSH WITH THE METAL. THIS SHOULDN'T BE NORMAL WEAR. BACK BRAKES SHOWED SIGNS OF NORMAL IF NOT LESS THAN NORMAL WEAR. THIS SHOULD NOT BE NORMAL WEAR AND TEAR ON A VEHICLE WITH THIS FEW MILES ON IT. I HAD TO REPLACE BOTH ROTORS PREMATURELY. WE WILL KEEP THE OLD PARTS FOR THIRTY DAYS IN CASE THEY ARE NEEDED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143558November 23, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT STATED THE IGNITION LOCKED, AND THE KEY/STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND THEY FOUND THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, AND THERE HAVE BEEN NO PROBLEMS SINCE THEN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143434November 22, 2005VEHICLE SPEED CONTROL
DT: THE CONTACT STATED WHEN STARTING THE VEHICLE THE ENGINE WILL REV WITHOUT WARNING. THIS PROBLEM ONLY OCCURS ON MORNING STARTS AND IN COLD TEMPERATURES. HE IMMEDIATELY TURNS OFF THE IGNITION AND RESTARTS THE VEHICLE. THIS PROCEDURE REMEDIES THE PROBLEM. HE PLANS TO TAKE THE VEHICLE TO A DEALER FOR FURTHER INSPECTION OF THE PROBLEM. *AK THE REPLACED THE THROTTLE POSITION SENSOR. UPDATED 12/27/05. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143303November 21, 2005ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
ENGINE ACCELERATED AT A HIGH SPEED WHILE SHIFTING FROM FORWARD TO REVERSE (AND VICE VERSA). TO OVERCOME THE PROBLEM I MAINTAINED HEAVY PRESSURE ON THE BRAKE AND TAPPED THE ACCELERATOR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143381November 21, 2005SERVICE BRAKES, HYDRAULIC, STRUCTURE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I RECENTLY PURCHASED A USED 2002 FORD FOCUS. I HAVE BEEN HAVING TROUBLE WITH THE BRAKES, THE RADIO, AND WATER LEAKING IN THROUGH THE FRONT PASSENGER SIDE. THE BRAKES SQUEAK EVERYTIME I APPLY THEM. THE RADIO ONLY WORKS FOR ONE MINUTE AND THEN IT FADES OUT, ALL YOU CAN HEAR IS STATIC. THE MOST IMPORTANT OF THESE PROBLEMS IS THE LEAK. IT HAS RAINED REALLY HARD THREE TIMES IN THE PAST MONTH, AND ALL THOSE TIMES I HAVE FOUND THE CARPET IN THE FRONT PASSENGER SIDE SOAKING WET. I HAVE TAKEN IT BACK TO THE DEALERSHIP FROM WHICH I BOUGHT IT, BUT THEY SAY THAT IT IS NOT COVERED UNDER THE 90 DAY WARRANTY. I HAVE REASERCHED ON THE WEB AND HAVE FOUND THAT THERE ARE MANY COMPLAINTS LIKE MINE. THE FORD COMPANY SHOULD BE MADE RESPONSIBLE SINCE THEY ARE THE MANUFACTURERS OF THE CAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143396November 21, 2005AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
DT: CONTACT STATED WHILE STOPPING AT A STOP LIGHT THE VEHICLE WAS REAR ENDED. IT WAS PUSHED INTO THE GUARD RAIL. UPON IMPACT, THE FRONT AIR BAGS OR SIDE AIR BAGS DID NOT DEPLOY. ALL OF THE OCCUPANTS WHERE WEARING THEIR SEAT BELTS. INJURIES WERE SUSTAINED. POLICE REPORT WAS TAKEN. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10142813November 15, 2005TIRES
I PURCHASED A 2002 FORD FOCUS ZTS AND THE FACTORY INSTALLED TIRES HAD PROBLEMS STARTING WITH THE 2ND TIRE ROTATION AT 12,000 MILES. THE CAR WAS SERVICED AT A FIRESTONE DEALER AND THE 18,000 MILE ROTATION THE MANAGER RECOMMENDED THAT THE TIRE WEAR WAS SO BAD THAT ROTATING THE TIRES WOULD CAUSE EXCESSIVE ROAD NOISE AND TO LEAVE THEM WHERE THEY WERE AT. I COMPLAINED TO THE FORD MOTOR DEALERSHIP AND THEY DID NOTHING, EVEN FORD MOTOR'S CUSTOMER CARE TOLL FREE SERVICE SAID THEY COULD DO NOTHING. THE CAR HAS ONLY 21,000 TODAY AND THE TIRES SOUND LIKE I AM RIDING ON WOODEN TIRES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141655November 3, 2005ELECTRICAL SYSTEM:IGNITION:MODULE
2002 FORD FOCUS ZTS LOCKED IGNITION --TUMBLERS WERE OUT OF SYNCH? FOUND OUT THAT THIS WAS A COMMON PROBLEM BUT THE DEALER WON'T AUTHORIZED TO FIX IT WITHOUT CHARGE. PAID $293 FOR REPAIR. SEEM TO BE A PROBLEM WHICH COULD BE A RECALL ISSUE. THANK YOU FOR YOUR CONCERN. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140538October 23, 2005FUEL SYSTEM, GASOLINE
OUR 2002 FORD FOCUS STALLS, HESITATES AROUND 1/4 OF A TANK. SYMPTOMS SIMILAR TO FUEL DELIVERY MODULE COMPLAINT OF PREVIOUS YEAR MODELS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140312October 20, 2005ELECTRICAL SYSTEM:HORN
1. MOST RAIN OR SNOW (WET CONDITION) DRIVING CAUSES PARTIAL OR COMPLETE FAILURES OF HORNS 2. IF CAR IS DRIVE IN WET OR SNOW CONDITIONS, THE HORNS FAIL. THIS IS A PARTIAL FAILURE WHERE HORN ARE BARELY AUDIBLE, OR IN HEAVY WET AND COLD ( FREEZING CONDITIONS) HORNS FAIL COMPLETELY. IN ALL CASES TO DATE, OVER TIME,( USUALLY WEEKS ) HORN RETURNS TO NORMAL FUNCTION DURING DRY/AND WARM UP PERIODS. DO DATE NO CONSEQUENCES. (3) FORD DEALERSHIP HAS REPLACED HORNS 2 TIMES (THERE IS A FORD SERVICE BULLETIN) HOWEVER, HAS NOT CHANGED THE CONDITION, IT CONTINUES. OLD PART KEPT BY DEALER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140278October 19, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHILE DRIVING AT ANY SPEED THE TRANSMISSION WOULD SLIP. THE VEHICLE WAS NOT IN CRUISE CONTROL, THE CONSUMER MANUALLY PUSHED THE ACCELERATOR PEDAL AND THE TRANSMISSION WOULD SLIP INTO NEUTRAL. AFTER 10 TO 20 SECONDS IT WOULD GO BACK INTO DRIVE. AT TIMES WHEN STOPPING AT A TRAFFIC LIGHT THE VEHICLE WOULD ATTEMPT TO SURGE FORWARD. THE DEALERSHIP WAS UNABLE REPRODUCE THE PROBLEM, THEREFORE THIS COULD NOT BE FIXED. *AK (11/23/05) RECALL CAMPAIGN#03V482000. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0