Ford Focus Complaints (2018)

837 consumer complaints on file.

#11544749September 15, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Ford Focus. The contact stated that the passenger’s side headlight was inoperable. The headlamp failure message was displayed. The vehicle was taken to the local dealer who informed the contact that there was condensation in the headlight housing. The contact was informed that the headlight housing needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543998September 12, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that after parking the vehicle, the following morning the vehicle failed to start. The battery was replaced however, after starting the vehicle, the vehicle was operating in LIMP Mode. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced; however, after retrieving the vehicle the check engine warning light remained illuminated and the RPM was revving too high. The vehicle was taken back to the dealer who diagnosed that the TCM was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543480September 8, 2023
ENGINE
When you accelerate the car hesitates and shakes, the rpm needle goes way up even though you are creeping along. It seems like it is a recall issue on earlier model Ford Focus's. The recall should be extended to all model years. There is no reason I should have to spend money to repair a transmission issue on a 5 year old car. It is sitting out on the street not being driven while I make payments, not a happy camper. The check engine light comes on also, if someone was following too close and it starts sputtering it could cause an accident, a auto parts store checked it out- Most likely solution-"Replace Dual Clutch Transmission Clutch Assembly"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543210September 7, 2023
ENGINE
My oil light is flickering. I have taken it to 3 different mechanics, one of which is a Ford dealership. Oil is getting on the timing belt, causing it to fray. Oil is being prevented from getting to the engine efficiently. They all state that the problem is a design issue, and that having it repaired will fix it for awhile, but the problem will continue later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542892September 6, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact was able to pull over and restarted the vehicle. The contact stated she was not aware of any warning lights being illuminated. The contact stated that the vehicle also stalled at slower speeds, and there were times when the vehicle failed to restart. The contact towed the vehicle to an independent mechanic who diagnosed the vehicle and determined that the Canister Purge Valve (CPV) needed to be replaced. The mechanic advised the contact that there was a manufacturer’s recall associated with the failure; NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was referred to a dealer by the mechanic to have the vehicle repaired. The contact was informed by the dealer that the VIN was not included. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542965September 6, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that after refueling, he attempted to restart the vehicle; however, the vehicle failed to restart immediately. The vehicle was taken to an independent mechanic, who informed the contact that the fuel tank pressure sensor and the fuel tank vacuum had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542253September 2, 2023
POWER TRAIN
Car started making a noise and jerking, couldn't go above 12 mph and wouldn't go in reverse. Check engine light came on. This is same fault we had with our previous Ford focus which was supposed to be corrected in 2018 models but clearly isn't. Dealership said it is tcm and back order for part could be months, told us they don't do loaner cars but the repair is free. The repair isn't free because this is our only car and my disabled husband needs transport to weekly hospital appointments so it is costing 30 dollars a day for a rental we shouldn't have to pay for. Ford TCM is clearly a huge issue no matter what year you buy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541824August 31, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
NHTSA number 18v845000 and 18v735000, my car is showing the same symptoms transmission and purge valve and should be included in these recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541859August 31, 2023
UNKNOWN OR OTHER, POWER TRAIN, FUEL/PROPULSION SYSTEM
Slave cylinder on 2018 limited edition focus rs, i was driving home and pedal instantly fell to the floor! In the middle of the highway right before my exit and I had to do some rather scary driving when the car wouldn't change gears & stalled. I had to get the car to emergency lane/shoulder to pull over! No previous signs/warning lights or vehicle drive ability leading up to complete catastrophic failure of said slave cylinder. It's currently at the dealership where I had it towed with the clutch still on the floor &. Although the clutch was still on the floor the dealership took 2 DAYS TO "DIAGNOSE" the issue with the vehicle when its obviously a hydraulic issue with either the master cylinder or slave cylinder smdh thats an issue in of its self but i digress.The dealership did confirm that it is indeed a complete failure of slave cylinder. I've read that this is a known issue with ford focus vehicles that ford is well aware of yet they haven't recalled this part let alone acknowledge said issue when brought in for replacement. This is the 2nd time I have an issue with the slave cylinder which I had replaced 26,000 miles ago my vehicle currently has 126,699 but I replaced slave cylinder @ 104,568 miles so new slave cylinder doesn't even have 30,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541728August 30, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The transmission warning light was illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 61,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541426August 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated while driving 65 MPH, the vehicle lost motive power. The check engine warning light, the low oil pressure warning light, and other unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart even though the fuel gauge indicated that there was a quarter gallon of fuel remaining in the fuel tank. The contact stated that after his friend added fuel to the vehicle, the vehicle restarted and operated as needed. The contact stated that the failure recurred while at a complete stop at a traffic light. The contact was able to restart the vehicle and drove to the nearest gas station, where the vehicle completely lost power. The contact refueled the vehicle and the vehicle responded as needed. The vehicle was taken to the local dealer, where it was diagnosed that the canister purge valve was stuck and needed to be replaced. The failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 68,820.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540932August 26, 2023
FUEL/PROPULSION SYSTEM
While driving my car cuts off in the middle of the intersection of one of the most busiest streets where I live causing someone to bump into me nothing major but I was already still at that point with my Emergancy signals on but the oil pump went causing my car to shut completely off oil light comes on I contacted a mechanic just to look and he said my oil pump blew I have a crack in the pan smh no warning until it happened found out it’s a common issue with fords it really sucks
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11540871August 26, 2023
POWER TRAIN
Ford Focus went into automatic limp mode after a dead battery with no reverse. I've heard it's an ongoing issues with these cars. And Ford has a program to fix these issues unfortunately my car year falls outside their current criteria. Took the car to the mechanic and they said it's an ongoing issue with these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540706August 25, 2023
ENGINE
The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart after several minutes each time. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540627August 24, 2023
ENGINE
The 2nd engine for this car en 4 years 6 months that I have with it.. the dealer doesnt want to repair it , and I bring to them to check for that reason and they doesnt found nothing , months later do 2 times the oil change and less than 4 thousand miles (6 weeks) the car doesnt have oil and engine no working... Expensive to repair a lemon car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539814August 21, 2023
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to an independent dealer where it was diagnosed and determined that the EVAP canister and purge valve needed to be replaced. The vehicle was not repaired. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539860August 21, 2023
ENGINE
Oil pump tensioner failed without warning causing engine failure. Upon research, it's become a know issue in ecoboost 1.0 engines with Ford. Red oil pressure light comes on followed shortly by engine fault display. Confirmed by dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539285August 18, 2023
ENGINE
The contact owns a 2018 Ford Focus. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk. The contact was able to park at a nearby gas station and the check engine warning light turned off. The vehicle was taken to an independent mechanic and was diagnosed with needing the engine filter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to a second independent mechanic, where it was diagnosed with needing the engine and engine assembly to be replaced. The vehicle was repaired, and the contact was informed after the repair that the catalytic converter also needed to be replaced. The independent mechanic replaced the catalytic converter and the oxygen sensors. The vehicle was repaired but continued to experience the failure. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538680August 15, 2023
ENGINE
Several weeks ago, my "ENGINE LIGHT" came on. I went to the mechanics and they diagnosed it as a "CLUTCHED MOTOR" My A&B clutches are affected by this. Now my car does a little jerk when I drive it sometimes. I do the proper maintenance on it when it needs to be done, so I'm not sure why this all is happening. I would appreciate if I could get some type of understanding and/or feedback on this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538020August 11, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that after several attempts to start the vehicle, the vehicle started however, there was an abnormal sound coming from the vehicle. The contact shut off the vehicle and waited for a while however, the vehicle failed to restart. The contact attempted to jumpstart the vehicle, but the vehicle would not start. The contact added oil to the engine and the vehicle was able to restart but with a clicking sound coming from the engine. Additionally, the vehicle would not accelerate properly. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced due to the clutch sticking. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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