Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11326256May 27, 2020
POWER TRAIN
VEHICLE WILL NOT SHIFT CORRECTLY. WILL OFTEN STALL OUT WHILE DRIVING AND WILL NOT ENGAGE GEARS EVEN WHEN SITTING IN THE MIDDLE OF A BUSY ROAD. WILL NOT SHIFT INTO REVERSE. SHIFTS HARD WHEN IT DOES SHIFT. BASICALLY BEEN DOING THIS OFF AND ON SINCE SHORTLY AFTER BUYING THE VEHICLE. HOWEVER FORD SIMPLY RESET THE PCM AND CHARGES FOR THIS. VEHICLE CONTINUES TO FAULT AFTER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325951May 26, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS WIFE ENTERED THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY WHEN THE DOOR WAS CLOSED. THE CONTACT USED A STRAP TO TIE THE PASSENGER'S AND DRIVER'S SIDE DOOR TOGETHER IN ORDER TO SECURE THE DOOR. OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 144,188.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326048May 26, 2020
STEERING
MY ELECTRONIC STEERING ASSIST SYSTEM FAILED, I WAS DRIVING BACK FROM DOING ERRANDS, PULLED INTO MY APARTMENT COMPLEX AND THE YELLOW LIGHT CAME ON AND THE ERROR CODE CAME ON, MY STEERING LOCKED UP COULDN'T TURN STEER WHEEL, LUCKY I WAS GOING SLOW PULLED IN PARKING SPACE..THIS HAS COME ON BEFORE BUT THEN JUST WENT OFF, I CAN'T IMAGINE GOING ANY FASTER AND THE STEERING CEASE UP, I THINK ITS DANGEROUS, I GOT TOWED TO DEALERSHIP,NOW IS ON BACKORDER AND IS GOING TO TAKE SOME TIME, THANK YOU *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325169May 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT UPON SWITCHING GEARS AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS INITIALLY TAKEN TO BLUEBONNET FORD LINCOLN (351 N INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78130) ON THREE OCCASIONS WHERE THE VEHICLE WAS DIAGNOSED FOR AN UNKNOWN FAILURE AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NEXT TAKEN TO GRIFFITH FORD SAN MARCOS (2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324842May 17, 2020
POWER TRAIN
TRANSMISSION SHUDDERS, JERKS AND FEELS LIKE ITS SLIPPING AND I'M GETTING A TRANSMISSION FAULT ERROR ON MY DASH, WON'T SHIFT TO NEXT GEAR UNLESS ITS ABOVE 3500RPM. I BOUGHT THE CAR USED MAY 4 2020, IT STARTED ACTING UP WITHIN THE FIRST WEEK I HAD THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324733May 15, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY FORD CAR ENGINE LIGHT IS ON WHENEVER IT RAINS AND MY FORD CAR STALLS AND I HAVE NO IDEA WHAT RECALL ISSUES IT HASH LATCH DOOR CHECK LOOK AT THE SALES SERVICE FORD DEALERSHIP!2020 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324096May 11, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE EXPERIENCED A MISFIRE AND SPUTTERED. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE OCCASIONALLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO QUICK LANE AT SAW GRASS FORD LOCATED AT 14501 WEST SUNRISE BLVD, SUNRISE FL 33323, WHERE THE MECHANIC PERFORMED A SOFTWARE UPDATE UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN ADDITIONAL UNKNOWN SOFTWARE UPDATE WAS PERFORMED BUT FAILED TO FIX THE FAILURE. THE CONTACT INDICATED THAT THE FUEL TANK WAS DAMAGED HOWEVER, THE FUEL TANK WAS NOT REPLACED AS STATED IN THE NHTSA CAMPAIGN. THE CONTACT STATED THAT THE VEHICLE ALSO RECEIVED A FUEL SYSTEM CLEANING AND A FUEL INDUCTION INJECTION HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323760May 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR JERKS DURING ACCELERATION, CPU WAS UPDATED AT FORD DEALERSHIP BUT JERKING IS PERSISTENT, TRANSMISSION OVERHEATING SIGNAL APPEARED, CHECK ENGINE SIGNAL APPEARED, CAR REVERSE GEAR FAULTY. ALL HAPPENED WHILE CAR WAS IN MOTION IN A BUSY STREET. AFTER CAR SHOWED THE TRANSMISSION OVERHEATING SIGNAL IT SHUT DOWN AND I WAS CLOSE TO GETTING HIT BY ANOTHER CAR FROM THE REAR END AS IT SHUT DOWN SIMULTANEOUSLY. CALLED TOWING SERVICE RIGHT AFTER BECAUSE CAR WOULD NO LONGER DRIVE WHEN ON GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323320May 5, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN THE CAR IS IN PARK OR I?M DRIVING ON THE ROAD. THE RADIO WILL ABRUPTLY GO OUT, WITH A LOUD NOISE. THEN IT?S SILENT, AND ABRUPTLY YOU HEAR POPPING AND LOUD STATIC NOISES. IT IS A ROAD HAZARD, BECAUSE THIS LOUD STATIC NOISE COMES AND GOES; AND WHEN IT HAPPENS IT MAKES YOU JUMP. IT TAKE YOU FOCUS OFF THE ROAD, BECAUSE YOU?RE TRYING TO TURN THE RADIO DOWN OR OFF, BUT IT?S ALREADY OFF AND NOTHING WORKING. SO YOU WAIT FOR IT TO STOP. I DID TAKE MY CAR INTO A DEALERSHIP AND HAD IT INSPECTED, THEY SAID IT WAS THE WHOLE FRONT COMPONENT (RADIO/ AC) COST ABOUT $650. THERE?S NO WAY OF JUST DISCONNECTING JUST THE RADIO, BECAUSE IT?S ALSO WIRED WITH SOME DASH LIGHTS AND THE AC. THERE ARE ALSO MANY OTHER PEOPLE STRUGGLING WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322778April 29, 2020
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #18V735000 (01/19/2019)-FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #19V515000-(01/29/2019)-LATCHES/LOCKS/LINKAGES: DOOR LATCH-CAMPAIGN #16V643000-01/27/2017)-LATCHES/LOCKS/LINKAGES: HATCHBACK: LIFT GATE LOCK CAMPAIGN # 16V698000-(11/16/2016)-STRUCTURE: BODY HATCH BACK/ LIFT GATE CAMPAIGN # 16V691000 (11/16/2016)- ELECTRICAL SYSTEM: WIRING CAMPAIGN # 15V813000-(01/07/2016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322352April 27, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I REPORTED THIS ISSUE WHEN I HAD MY FOCUS IN 2014....IT WAS DISMISSED. NOW, 4 TIMES IT WAS IN THE DEALERSHIP AND 4 TIMES IT WASN'T FIXED, 4 TIMES I HAD TO PAY FOR A RENTAL FOR 2 WEEKS EACH TIME, COSTING ME A TOTAL OF $2,755 IN ALL FOR NOTHING TO BE RESOLVED. I TRADED THE VEHICLE BECAUSE IT WAS LITERALLY A SAFETY HAZZARD BUT NO ONE WOULD DESIGNATE IT THAT AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322217April 24, 2020
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING DOWN THE EXPRESSWAY AT 70MPH MY VEHICLE LOSS POWER ENTIRELY AND STALLED. I WAS NEARLY HIT BY THE VEHICLE BEHIND ME AND FORCED TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME AND INDICATED A CAMSHAFT POSITION SENSOR, CRANKSHAFT POSITION SENSOR, AND IGNITION ERRORS. I'VE OWNED THIS VEHICLE FROM THE DAY IT ARRIVED AT THE DEALERSHIP. THE PROBLEM AT FAULT HAS BEEN PREVIOUSLY IDENTIFIED BY FORD IN A TSB FOR THE ENGINE WIRING HARNESS CHAFFING ON THE INTAKE MANIFOLD. OWNERS ARE NOT NOTIFIED THROUGH MAIL ON TSB'S AND THIS VEHICLE HAS BEEN SERVICED BY THE DEALER SINCE THE TSB WAS ISSUED. I BELIEVE THIS SHOULD BE A RECALL CONDITION DUE TO THE ACCIDENT POTENTIAL THIS PROBLEM CREATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321930April 22, 2020
POWER TRAIN
I AM CONCERNED ABOUT THE STUTTER MY TRANSMISSION IS HAVING WHEN I TAKE OFF FROM A STOP SIGN. I HAVE RESEARCHED AND SEE THAT THERE ARE RECALLS ON 2014 AND HIGHER. MIGHT WANT TO LOOK INTO THE AMOUNT OF COMPLAINTS ABOUT THIS ISSUE WITH THE 2013 FORD FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321784April 21, 2020
POWER TRAIN
EVERY TIME I TRY TO EVEN SLIGHTLY INCLINE THE TRANSMISSION SPUTTERS AND SHAKES AND CONTINUES UNTIL I'M NOT IN ANY UPCLINE AT ALL. I'VE TAKEN MY CAR MANY TIMES TO MULTIPLE DEALERSHIPS JUST TO BE TOLD IT'S NOTHING OR IT'S BECAUSE YOUR VEHICLE IS A FLEX SO THE CAR THINKS IT'S IN MANUAL. IT'S NOT A PROBLEM. JUST DRIVE IT AND ITLL BE FINE. WELL 6YEARS HAVE PAST AND IT JUST GETS WORSE EACH TIME. I'VE PARTED THE CAR AND DRIVE IT OCCASIONALLY BECAUSE WHEN IT JERKS AND DOESNT GO INTO GEAR OR ACCELERATION IS NONE EXISTANT IT'S ONLY A MATTER OF TIME BEFORE SOMEONE HITS ME FROM BEHIND ON THE HYW. BUT AGAIN FORD HAS NOT HONORED MY 100000 WARRANTY WHEN MY CATILATIC CONVERTER WENT OUT WHEN I ONLY HAD 80000 MILES ON IT. FOUND OUT A YEAR LATER THAT IT WAS COVERED. FORD IS HORRIBLE ON CORRECTING ISSUES THAT ARE A SAFETY MATTER.AT THIS POINT LIKE A SERVICE TECH TOLD ME IT'S THEIR WORD AGAINST MINE. THEY HAVE THE POWER SO EITHER DEAL WITH IT OR GET RID OF YOUR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321450April 17, 2020
POWER TRAIN, ENGINE
MY CAR KEEPS FLASHING THE MULTIPLE WARNING LIGHTS. I CAN'T GET IT DIAGNOSED BECAUSE IT ONLY FLICKERS ON FOR A SECOND BEFORE TURNING OFF. IT'S THE ABS LIGHT, THE TRACTION CONTROL LIGHT, THE BRAKE LIGHT AND THE INFORMATION LIGHT. THIS ONLY HAPPENS WHILE I'M DRIVING, IT DOESN'T MATTER WHAT SPEED I'M GOING. IT WILL ALSO RESTART THE RADIO. ONCE I GET TO MY DESTINATION, MY WHOLE CAR WILL TURN OFF AS IF MY BATTERY DIED. I'VE TAKEN MY BATTERY TO BE TESTED AND IT'S FINE. WHEN I TRY TO TURN ON MY CAR, IT WON'T TURN ON BUT IT WILL MAKE CLICKING SOUNDS LIKE IT'S TRYING TO RESTART A CONNECTION. WHEN MY CAR FINALLY TURNED ON, IT SAID I HAD TRANSMISSION ISSUES. THIS CAR IS TERRIBLE, I DON'T FEEL SAFE WHEN I DRIVE IT BUT I STILL OWE MONEY ON IT AND CAN'T AFFORD TO PAY IT OFF IN ORDER TO GET A NEW CAR. I'LL NEVER GET A CAR MADE BY FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320500April 8, 2020
ELECTRICAL SYSTEM
THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY. NOT ABLE TO START THE CAR NOR CHARGE THE MAIN HV BATTERY. FORD SERVICE AT CERTIFIED FORD DEALER REPROGRAMMED SOME OF THE MODULES BUT THAT DID NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320363April 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING AWAY FROM MY BOYFRIENDS HOUSE HEADING TO THE INTERSTATE 95 . AS I WAS DRIVING I NOTICED WHITE SMOKE COMING OUT OF THE DASHBOARD, I THE CAR AROUND AND HEADED BACK TO MY BOYFRIENDS HOUSE, I PUT THE CAR IN PARK AND JUMPED OUT, MY BOYFRIEND CAME OUTSIDE AND HE WAS ABLE TO PUT THE FIRE OUT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11320030April 2, 2020
UNKNOWN OR OTHER
I HAVE A NOTIFICATION ON MY CAR THAT SAYS TRANSMISSION FAULT AND MY CAR IS DRIVING LIKE IT'S IN NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319972April 1, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT HAD TO JUMPSTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO THE CAPITOL CITY FORD LOCATED AT (8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219, (317) 898-0700). THE CONTACT WAS INFORMED THAT A WIRING HARNESS SHIFTED AND DAMAGED OTHER WIRES WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319893March 31, 2020
ELECTRICAL SYSTEM
OK SO FOR ONE, THE SCREEN (I THINK IT'S CALLED THE CLUSTER) IN BETWEEN MY ODOMETER AND MY SPEEDOMETER HAS OFFICIALLY GONE ALL THE WAY OUT. ONE DAY LAST WEEK IT STARTED TO HAVE LINES GOING THROUGH IT AND THEN ALL OF THE IMAGES WENT AWAY BUT I COULD STILL SEE A BACK LIGHT, IT JUST WASN'T TELLING ME ANY INFORMATION. IT STAYED LIKE THAT FOR TWO OR THREE DAYS AND THEN IT STARTED FLASHING LIKE A STROBE LIGHT. IT DID THAT FOR A COUPLE OF DAYS AND THEN IT WENT ALL THE WAY OUT FOR LIKE A DAY AND THEN IT STARTED FLASHING AGAIN BUT IT'S OUT NOW. WELL NOW THE SCREEN IS CONNECTED TO THE RADIO IS STARTING TO DO THE SAME THING AND I DON'T HAVE TO BE DRIVING DOWN THE ROAD FOR IT TO DO IT. SOMETIMES WHEN I CRANK MY CAR IT'S ALREADY DOING IT BUT SOMETIMES WHEN I AM DRIVING MY CAR IT'LL SWITCH TO WHATEVER IT WANTS TO DO NEXT. I HOPE THAT MAKES SENSE, THAT'S JUST THE BEST I KNOW HOW TO EXPLAIN IT. WHY IS THIS HAPPENING?? HAS THIS HAPPENED TO ANYONE ELSE? I GET MIGRAINES AND I CAN'T BE DRIVING WITH A STROBE LIGHT HAPPENING LIKE RIGHT IN FRONT OF MY FACE, YA KNOW? LIKE, THAT'S A MIGRAINE TRIGGER. THIS ISN'T COOL.. IN THE PICTURE THAT I SUBMITTED IT'S A RADIO SCREEN IN THE FIRST PHASE OF WHAT HAPPENED TO MY OTHER SCREEN ABOVE THE STEERING WHEEL AND THE DATE SELECTED IS THE DATE IN WHICH OTHER SCREEN STARTED THIS WHOLE PROCESS OF WHATEVER IT DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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