Ford Focus Complaints (2002)

971 consumer complaints on file.

#10155900April 23, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WILL NOT TURN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155758April 20, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PASSENGER SIDE COIL SPRING IS FRACTURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154859April 7, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
HAVE HAD AN IGNITION FREEZING UP PROBLEM AND RESEARCHED IT ONLINE AND NOTICED THIS HAS BEEN AN ON GOING PROBLEM WITH FORD. I HAVE A 2002 FORD FOCUS. FIRST TIME I HAVE HAD A CAR IGNITION FREEZE UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154552April 4, 2006
ENGINE AND ENGINE COOLING:ENGINE
AT VEHICLE START UP, MY WIFE HEARD A LOUD POP, FOLLOWED BY ENGINE SPUTTERING, AND SMELL OF GAS FUMES. MY WIFE TOOK THE KIDS OUT OF THE CAR AND RAN AWAY FOR FEAR OF FIRE. THE FOLLOWING DAY, WE HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME A SPARK PLUG BLEW OUT OF THE ENGINE AND STRIPED THE ENGINE BLOCK. I CALLED FORD MOTOR CORP. THEY SAID THEY COULD NOT HELP ME WITH THE REPAIRS, SINCE MY VEHICLES WARRANTY JUST EXSPIRED. THE CAR ONLY HAS 35,000 MILE ON IT, AND HAS HAD OTHER MAJOR ELECTRICAL PROBLEMS AT 25,000 MILES. NOW I AM PAYING FOR A CAR THAT DOESN'T EVEN RUN, I GUESS I SHOULD HAVE KNOWN BETTER THAN TO BUY A FORD. FORD HAS LOST A CUSTOMER FOREVER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154181March 30, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR SPUTTERED, STALLED, AND DIED IN TRAFFIC ON TWO DIFFERENT OCCASIONS (ONE MONTH APART), REQUIRING TOWING. I WOULD DESCRIBE THE SYMPTOM AS "FUEL STARVATION", LIKE A BAD FUEL PUMP OR FILTER. BOTH TIMES, IT OCCURRED WITH A WARM ENGINE, 1/4 TANK OF GAS, AND ACCELERATING NORMALLY FROM A STOP. MECHANIC SUBSEQUENTLY DETECTED NO PROBLEMS, EXCEPT BLOWN FUEL PUMP FUSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153616March 24, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH OF THE FORD FOCUS YEARS 2000-2002 FOR SURE MAY BE OTHER YEARS BECOME JAMMED WHICH COULD LEAD TO CRASHES. I AM WORRIED EVERY TIME I DRIVE MY CAR. THIS ITEM NEEDS TO BE RECALLED BY FORD MOTOR COMPANY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152203March 8, 2006
POWER TRAIN:CLUTCH ASSEMBLY
FAILING CLUTCH MASTER CYLINDER. THIS IS NOT A PART THAT HAS A RECOMMENDED REPLACEMENT TERM. THIS PART HAS FAILED PRIOR TO THE TUNE UP MILEAGE. IT FAILED LESS THAN 2K MILES OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151986March 6, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE SLOWING DOWN AT TEN MPH AND PUTTING THE VEHICLE IN NEUTRAL THE RPM'S DROP TO 500. THIS CAUSES THE VEHICLE TO STALL OR SPUTTER INTERMITTENTLY. THE DEALER CAN NOT DUPLICATE THE PROBLEM AND NO REPAIRS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151301February 27, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP DETERMINED THE FUEL DELIVERY MODULE NEEDED TO BE REPLACED, HOWEVER NO REPAIRS WERE MADE. THERE IS A NHTSA RECALL, # 03V482000, REGARDING THE FUEL SYSTEM GASOLINE. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149402February 3, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THREE INSTANCES. VEHICLE ELECTRICAL SYSTEM (DASH, GAUGES, LAMPS, ETC) SUDDENLY GO DEAD. ENGINE THEN SURGES AND STALLS. POWER STEERING AND POWER BRAKES FAIL. VEHICLE FAILS TO RESTART. 1ST INSTANCE (12/2004): DEALER HAD FAILED TO PROPERLY RECONNECT ELECTRICAL CONNECTORS AFTER RECALL SERVICE. ACCIDENT OCCURRED, MINOR INJURIES. 2ND INSTANCE (1/22/2006): DEALER FOUND NO PROBLEM. VEHICLE RESTARTED. 3. 3RD INSTANCE (2/3/2006): DEALER FOUND FAULTY ALTERNATOR/ALTERNATOR WIRING. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10148906January 28, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION DOES NOT TURN ON 2002 FORD FOCUS. I CANNOT TURN THE KEY. I HAVE LOOKED AROUND ON THE INTERNET AND THERE WERE A LOT OF PEOPLE WHO HAD THIS SAME PROBLEM. I FIXED IT BY TAPPING THE KEY WITH A HAMMER AS I TURNED THE KEY. THE DEALERSHIP WANTED ME TO PAY THEM $400 TO FIX THIS PROBLEM, BUT I THOUGHT FORD SHOULD JUST FIX IT BEFORE THEY MAKE THEIR WORTHLESS CARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148069January 19, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE
THE IGNITION SOLENOID FAILS ON THIS MODEL. UPON SEARCHING ONLINE AND TALKING TO A FEW LOCKSMITHS IT WOULD SEEM THE IGNITION IS SUBSTANDARD/FAULTY IN MY CAR. HOW EXACTLY DOES A KEYED LOCK FAIL? IS THIS A KNOWN ISSUE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148033January 18, 2006
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:HUB, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
DT*: THE CONTACT STATED WHILE DRIVING AT HIGHWAY SPEED THE LEFT REAR WHEEL BEARINGS CAME LOOSE. THE VEHICLE PHYSICALLY FELT AS THOUGH THERE WAS A FLAT TIRE. THE CONTACT PULLED OVER AND PARKED THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE INDEPENDENT REPAIR SHOP PERSONNEL REPLACED THE REAR SPINDLE ASSEMBLY, THE LEFT REAR WHEEL BEARINGS, AS WELL AS THE HUB AND DRUM OF THE SUSPENSION. *NM THE CONTACT'S MECHANIC CALLED FORD BEFOREHE DID WORK ON VEHICLE. IT WAS A METAL TO METAL SOUND. THIS COULD HAVE EASILY BEEN DEADLY. HOWEVER, CONTACT WAS IN RIGHT SLOW LANE AN DWAS ABLE TO PULL OFF THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147782January 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS REPEATEDLY WHILE DRIVING AT ALL SPEEDS. OFTEN THE CAR WILL NOT START AFTER STALL. VEHICLE IS STILL UNDER EXTENDED WARRANTY AND HAS BEEN SERVICED FOUR TIMES, NONE OF WHICH HAVE FIXED THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147692January 13, 2006
STEERING, SEATS:MID/REAR ASSEMBLY
DT: THE CONSUMER STATED WHILE DRIVING AT 35 MPH THE VEHICLE BEGAN TO VIBRATE. THE STEERING WHEEL WAS HARD TO TURN AND THE CONSUMER LOST CONTROL OF THE VEHICLE. THE VEHICLE FISH TAILED ACROSS THE ROAD AND STRUCK A MAIL BOX. AT SOME POINT DURING THE SKID OR IMPACT WITH THE MAIL BOX, BOTH REAR WHEELS DISLODGED FROM THE VEHICLE. ADDITIONALLY, THE BOLTS HOLDING THE REAR SEAT DISMEMBERED AND THE REAR SEAT WAS EJECTED FROM THE VEHICLE. ONE OF THE VEHICLE OCCUPANTS DIED AS A RESULT OF THE ACCIDENT AND ANOTHER WAS INJURED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DEEMED A TOTAL LOSS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10147669January 12, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE HAS STALLED NUMEROUS TIMES WITHOUT WARNING, ONCE WHILE A SEMI WAS FOLLOWING CLOSE BEHIND. AFTER THE VEHICLE STALLS, I HAVE TO WAIT ANYWHERE FROM A FEW MINUTES TO A FEW HOURS FOR IT TO START BACK UP AND NOT STALL. I HAVE NOTICED THAT THE 00-01 MODELS ARE COVERED BY RECALL FOR A DEFECTIVE FUEL PUMP BUT MY 02 MODEL IS NOT COVERED BY IT. I HAVE ALSO NOTICED THAT THE 02 MODEL COULD HAVE BEEN MANUFACTURED WITH TWO DIFFERENT TYPES OF FUEL PUMPS. THE FUEL PUMP THE CAR HAD INSTALLED DEPENDS ON WHAT DATE IT WAS MANUFACTURED. I UNFORTUNATELY HAVE A VEHICLE WITHIN THE DATE RANGE OF BEING MANUFACTURED WITH THE OLDER AND DEFECTIVE FUEL PUMP AS MY VEHICLE WAS BUILT IN OCTOBER OF 2001. WHY IS MY VEHICLE NOT COVERED IN THIS RECALL WHEN IT WAS MANUFACTURED WITH THE EXACT SAME DEFECTIVE PART THAT THE 00-01 MODELS HAVE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147443January 11, 2006
SUSPENSION:FRONT:STABILIZER BAR, STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED AFTER DRIVING ON BUMPY ROAD CONDITIONS A CLANKING NOISE WAS COMING FROM THE FRONT SUSPENSION. THE CONTACT INSPECTED THE VEHICLE, AND DETERMINED THE SWAY BAR LINK WORE OUT, AND THE TIE ROD ENDS CRACKED. THE CONTACT REPLACED THE SWAY BAR LINK AND FRONT TIE ROD ENDS. THE VEHICLE WAS NOT SEEN BY A DEALER. *AK UPDATED 2/7/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147338January 10, 2006
ELECTRICAL SYSTEM:IGNITION
ON 01/10/06 THE IGNITION OF MY FORD FOCUS ZX3 (2002, 46000 MILES)) LOCKED UP. I WAS UNABLE TO TURN THE KEY AND START THE CAR, BLOCKING THE ENTRANCE TO A PARKING GARAGE. AN AUTOMOTIVE TECHNICIAN WAS ABLE TO HOT-WIRE THE CAR SO I COULD DRIVE IT TO THE CLOSEST DEALERSHIP. I HAVE CONTACTED FORD OVER THE PHONE BECAUSE I DID PURCHASE THE EXTENDED WARRANTY WITH THE CAR. FORD DOES NOT FEEL RESPONSIBLE FOR THIS INCIDENT AND WILL NOT COVER THE REPAIR COST UNDER THE EXTENDED WARRANTY. I HAVE RESEARCHED THIS ISSUE ONLINE AND WAS ABLE TO FIND SEVERAL THOUSANDS OF OTHER FORD OWNERS WITH THE EXACT SAME PROBLEM. THE LOCKING OF THE STEERING COLUMN SEEMS TO HAPPEN OVER AND OVER AGAIN, AS THE LOCKS THAT ARE BEING USED AS A REPLACEMENT ARE OF THE SAME BAD QUALITY AS THE ORIGINALS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147326January 10, 2006
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:CLUTCH ASSEMBLY
IGNITION WILL NOT TURN. CLUTCH MASTER CYLINDER LEAKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147280January 9, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I JUST BOUGHT A 2002 FORD FOCUS. MY KEY WONT TURN AND MY STEERING WHEEL IS LOCKED UP. ON-LINE I HAVE NOTICED THIS IS A HUGE PROBLEM WITH FOCUSES. I AM GOING TO GET IT FIXED, BUT AM CONCERNED BECAUSE IT SEEMS TO BE A BIG PROBLEM THAT WILL CONTINUE TO RE-OCCUR. I HAVE BEEN WITHOUT A CAR FOR SOMETIME, AND WAS STRANDED. LUCKILY IT HAPPENED AT MY APARTMENT AND I DID NOT HAVE TO HAVE THE CAR TOWED IMMEDIATELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus