Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11344033August 8, 2020
POWER TRAIN
WHILE DRIVING, VEHICLE EXPERIENCED SUDDEN HARD SHIFTING AND JERKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A BAD TCM AND TWO BAD CLUTCHES. THE BAD TCM WAS COVERED UNDER AN EXTENDED WARRANTY BY FORD UNDER CUSTOMER SATISFACTION PROGRAM 14M02 (10 YR/150K MILE WARRANTY), BUT THE CLUTCHES WERE NOT ELIGIBLE UNDER PROGRAM 14M01 (7 YR/100K MILE WARRANTY) BECAUSE THE CAR WAS 7 YR 5 MO OLD. IT IS A MAJOR SAFETY ISSUE TO HAVE FAILED SHIFTING WHILE DRIVING. THIS IS A KNOWN ISSUE WITH THIS TRANSMISSION AND THESE CLUTCHES NEED TO BE RECALLED AND PROMPTLY REPAIRED IN ALL AFFECTED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344060August 8, 2020
STEERING
STEERING FAULT CAN TURN THE STEERING WHEEL THIS IS A BIG PROBLEM FORD SHOULD NOT BE ABLE TO SELL THIS KIND OF CAR. I HAVE HAD ISSUES AFTER ISSUES WITH THIS 2013 FORD I HAVE HAD TRANSMISSION ISSUES THAT I HAD TO PAY FOR OUT OF POCKET AND NOW THIS LESS THAN 47K THIS CAR MODEL IS A LEMON!! AS MUCH TROUBLE THIS CAR HAS CASED ME I SHOULD GET A FULL REFUND AND FORD SHOULD BUY THIS PIECE OF JUNK BACK I HAVE 4 FORDS BUT THIS FORD IS MY LAST ONE I WILL BUY A HONDA OR SOMETHING ELSE FORD IS NOT WHAT IT USE TOO BE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343785August 6, 2020
STEERING
"STEERING ASSIST FAULT".. "STEERING LOSS". VEHICLE EXPERIENCED STEERING LOSS WHILE DRIVING AT 45 MPH AND NEARLY CAUSE A FATAL ACCIDENT. ELECTRONIC STEERING ASSIST CAN FAIL WITH OUT WARNING, WHICH RESULTS IN LOSS OF STEERING WHILE VEHICLE IS IN MOTION POTENTIALLY ENDANGERING THE DRIVER, PASSENGERS AS WELL AS OTHER MOTORISTS. THIS IS A HUGE SAFETY ISSUE AND MUST BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343795August 6, 2020
ENGINE
I WAS DRIVING ALONG WITH MY 3 CHILDREN WHEN MY FORD EXPLORER 2011 SUDDENLY TURNED OFF IN THE MIDDLE OF A BUSY STREET ALMOST CAUSING AN ACCIDENT. HAD TO HAVE THE VEHICLE TOWED AND WAS INFORMED THE WATER PUMP HAD FAILED AND CAUSE CATASTROPHIC ENGINE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342759August 2, 2020
WHEELS
I WENT TO HAVE MY TIRES ROTATED ON MY 2013 FORD FOCUS SE AND I WAS TOLD THAT ALL MY LUGNUTS NEED TO BE REPLACED BECAUSE THEY CHANGED FORM FROM THE HEAT. IN ALL THE CARS THAT I HAVE HAD THIS HAS NEVER BEEN AN ISSUE. NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341990July 29, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
RECALL PERFORMED ON PURGE VALVE....STILL CANT BREATH INSIDE THE CABIN FROM THE FUMES...WAS TOLD IT THE CAT CONVERTER..... 1550 BEFORE TAX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342016July 29, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE TRANSMISSION OVERHEATED. THE VEHICLE WAS TAKEN TO FRITTS FORD (8000 AUTO DR, RIVERSIDE, CA 92504) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341324July 24, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS CONSTANTLY HAVING ELECTRICAL ISSUES THE RADIO WILL CUT OFF IN THE MIDDLE OF PLAYING IT WON'T TURN BACK ON MY CAR LITERALLY HASS TO BE TURNED OFF FOR A CERTAIN AMOUNT OF TIME BEFORE THE RADIO WILL COME BACK ON AT ALL AND THEN IT DISCONNECTS AND MAKES A LOUD POPPING SOUND LIKE SOMETHINGS GOING TO CATCH ON FIRE IN THE CAR WON'T EVEN BE ON NOR WILL THE KEY BE IN THE IGNITION I FEEL THAT IT IS VERY UNSAFE DUE TO THE FACT THAT THAT KIND OF ANNOYS IS A BIG DISTRACTION AND COULD CAUSE AN ACCIDENT. ALSO WHILE DRIVING MY CAR HAS HESITATED A NUMBER OF TIMES WHILE AT A STOPLIGHT OR IN THE RAIN OR WHILE I'M TRYING TO MAKE A TURN OR WHEN I'M TAKING OFF IT DOESN'T MATTER IT'S LIKE IT DOESN'T GET ENOUGH GAS OR IT HAS PROBLEMS SWITCHING WITH THE RPMS AND THIS IS A CONSTANT PROBLEM THIS IS NOT JUST ONE OR TWO TIMES THIS IS SINCE I HAVE OWNED THIS VEHICLE AND IT'S A LITTLE BIT RIDICULOUS CONSIDERING THIS CAR HAS A FIVE STAR RATING DEFINITELY NOT A FIVE STAR RATING CAR CONSIDERING HOW MANY TIMES I'VE BEEN STUCK OUT IN THE MIDDLE OF TRAFFIC AND ALMOST GOTTEN INTO CAR ACCIDENTS BECAUSE OF THIS CARI WOULD REALLY LIKE FOR THIS TO BE INVESTIGATED QUICKLY THIS IS A LIABILITY TO ANYONE WHO OWNS THIS YEAR MAKE AND MODEL OF CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340837July 22, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
RIVING THE CAR SUDENLY THE CAR HEASITES TO GO ON SPEED LIKE THE TRANS MISSION IS NOT RESPONDING ALSO WHEN YOU PARK THE CAR AND CAME BACK TO START THE CAR DON'T START A FEW HOURS LATER YOU CAME BACK AND THE CAR STARTS, WE WENT TO THE DEALER AND THEY DID A DIAGNOSIS ON THE CAR AND TOLD US THAT THE CAR HAS A MODULE TRANSMISSION AND CLUTCH PROBLEM , WE FIND OUT DAYS BEFORE THAT THE CAR HAS A RECALL IN THAT PARTICULAR AREA BUT THE DEALER TOLD US THE CAR WAS IN ACCIDENT AND HAS A REBUILT TITLE AND THAT VOIDS THE WARRANTY ON THE REPAIRS AND WE HAVE TO PAY FROM OUR POCKET I TOLD THE TECHNICIAN THAT WE BOUGHT THE CAR AND WE DIDND'T KNOW THAT THE CAR HAS A REBUILT TITLE UNTIL THIS DAY HE TOLD US THAT WE HAVE TO PAY FROM OUR POCKET $2,200 FOR THE REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340516July 20, 2020
UNKNOWN OR OTHER
I WAS DRIVING IN MY CITY AND WAS STOPPED AT A LIGHT NOT TOO FAR FROM MY HOUSE. THE LIGHT TURNED GREEN TO TURN, AND AS I WAS MID TURN, MY CAR SORT OF STALLED. IT KEPT LURCHING AND WHEN I PRESSED THE GAS IT WAS LIKE IT WAS IN NEUTRAL AND REVVED UP. THE CHECK ENGINE LIGHT CAME ON RIGHT WHEN IT REVVED UP. BY THE TIME THE LIGHT TURNED RED, I WAS STILL MOVING, BUT VERY SLOWLY AND FELT LIKE IT WAS KIND OF COASTING IN AN ABRUPT WAY. LUCKILY I WAS PRETTY CLOSE TO MY PLACE AND COULD GO SLOWLY. WHEN I WENT TO PARK, I TRIED BACKING UP AND IT WOULDN'T MOVE, IT JUST ROLLED FORWARD. I HAD TO REPARK, BECAUSE I COULDN'T GET MY CAR TO BACK UP. I CAME IN AND TOLD MY HUSBAND, AND HE THINKS IT COULD BE THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338490July 9, 2020
POWER TRAIN
I BOUGHT THIS VEHICLE LATE JANUARY OF 2020, I WAS AWARE OF TRANSMISSION PROBLEMS WITH THIS MODEL BUT WAS ASSURED THAT THOSE PROBLEMS WERE TAKEN CARE OF. BOUGHT THE VEHICLE AND AFTER MY FIRST TRIP LONGER THAN 1 HOUR I GOT AN ENGINE LIGHT AND LATER A TRANSMISSION OVERHEATING LIGHT. WHEN DRIVING THE CAR AT 55 MILES PER HOUR THE CAR WILL ACT LIKE I WAS FLOORING THE GAS PEDAL AND WILL NOT DO ANYTHING WHEN I TRIED TO INCREASE THE SPEED. THE FORD DEALERSHIP SAID IT WOULD COVER THE ISSUES AT FIRST BUT NOW THEY ARE SAYING IS NOT PART OF THEIR WARRANTY. THE CLUTCH NEEDS TO BE REPLACED AND THE CAR IS STUCK IN THIRD GEAR. IT WILL ONLY START ON THE SECOND TRY. THE CAR HAS 53K MILES AND BOUGHT AT 50K MILES AT 9K DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337185July 2, 2020
STEERING
POWER STEERING FAILED SUDDENLY WHILE DRIVING ON A STRAIGHT SECTION OF CITY STREET - WITH NO WARNING. THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED TO REPLACE A FAILED SENSOR MODULE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331949July 1, 2020
POWER TRAIN
VEHICLE WAS IN MOTION ON BUSY HIGHWAY GOING 70MPH WHEN IT ABRUPTLY DECREASED IN SPEED. RPMS MOVED BACK AND FORTH UNTIL I WAS ABLE TO GET OFF THE HIGHWAY. IF I WERE IN THE FAST LANE, IT IS LIKELY SOMEONE WOULD HAVE RAN INTO THE BACK OF ME. CONCERNS WITH SHUDDER RELATING TO TRANSMISSION CONTROL AND CLUTCH ASSEMBLY NEEDED REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330532June 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TOWED TO MCCLUNG FORD INC (707 E MAIN ST, MOUNTAIN VIEW, AR 72560) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED IN ORDER TO DISCOVER THE CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND THE TRANSMISSION FORK NEEDED TO BE REPLACED. A FEW DAYS LATER, THE CONTACT CALLED BACK TO CHECK ON THE VEHICLE AND WAS INFORMED THAT THE REPLACEMENT PARTS HAD NOT CORRECTED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330336June 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHILE DRIVING A FULLY-CHARGED 2013 FORD FOCUS BEV, THE "STOP SAFELY NOW" MESSAGE APPEARED, RESULTING IN THE STEERING WHEEL LOCKING AS I SLOWED THE CAR. CAR HAD DIFFICULTY SHIFTING TO PARK ONCE STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329473June 17, 2020
POWER TRAIN
TRANSMISSION HARD JERKING AND FIRST AND SECOND GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329269June 16, 2020
AIR BAGS
I WAS WAITING FOR THE LIGHT TO TURN GREEN AND THEN BOOM I GET REAR ENDED BY A TRUCK GOING AT LEAST 60 MPH AND DID NOT HIT THE BRAKES AT ALL AND MY AIRBAGS DIDN'T DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11326722June 1, 2020
ELECTRICAL SYSTEM
MY RADIO IN MY CAR DOES NOT WORK BUT BEFORE THAT IT STARTED POPPING AND CRACKLING REALLY LOUD WITH THE IGNITION ON OR OFF MOVING DOWN THE ROAD OR STOPPED. WHENEVER IT WANTED TO IT DID IT. IT WAS SO LOUD IT WOULD SCARED ME TO THE POINT I WOULD JUMP AND ALMOST GO OFF THE ROAD. BUT NOW IT JUST DOESN'T WORK. I'VE LOOKED INTO IT AND A LOT OF PEOPLE REPORT THIS PROBLEM BUT NOTHINGS BEEN DONE ABOUT IT AND I FEEL SOMEBODY SAFETY IS IN JEOPARDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326777June 1, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO LEO KAYTES FORD (145 NY-94, WARWICK, NY 10990) WHERE THE VEHICLE WAS INSPECTED AS A PART OF THE RECALL. NO DEFECTS WERE FOUND. THE VEHICLE WAS RETURNED TO THE CONTACT WITH NO REPAIRS PERFORMED. THE CONTACT STATED THAT RECENTLY THE VEHICLE WAS SHIFTED IN REVERSE AND STALLED WITHOUT WARNING. THE CONTACT CALLED LEO KAYTES FORD WHERE SHE WAS INFORMED THAT THE RECALL HAD EXPIRED. SHE WAS THEN GIVEN AT ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326520May 29, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
POWER TO DASHBOARD WENT OFF, NO EXTERIOR LIGHTS INCLUDING HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, FLASHERS, SPEEDOMETER, DIRECTIONAL S. THE ONLY THING THAT WORKED WAS THE AC. CAR WAS STATIONARY. THIS IS THE SECOND TIME THIS OCCURRED. IF THIS HAD HAPPENED WHILE DRIVING, IT COULD HAVE CREATED A HAZARDOUS SITUATION FOR ME AND OTHER MOTORISTS.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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