Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11355704September 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I JUST BOUGHT IS CAR WEDNESDAY THE 09TH 2020 AND ON THURSDAY THE 17TH I PICKED MY CAR UP FROM THE GARAGE AFTER GETTING IT INSPECTED, I GO BACK TO WORK AND LEAVE AROUND 730PM I WENT TO DROP MY FRIEND OFF AT HER HOUSE, HER HOUSE IS LOCATED ON A HILL, ONCE I TURNED THE CORNER AND HIT THE GAS, THE CAR BACKFIRED AND FELT LIKE IT WAS GOING TO STALL, EVERYTIME I STOP THE CAR IS HESITANT TO MOVE EVERYTIME I TRY AND TAKE OFF. ALSO WHILE I WAS ON MY WAY HOME I HAD TO TAKE A ROAD WITH A HILL AND WHAT A MISTAKE I DIDN'T THINK I WAS GOING TO MAKE IT TO THE TOP THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359765September 18, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO GO INTO REVERSE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED BOB ROHRMAN SCHAUMBURG FORD (815 E GOLF RD, SCHAUMBURG, IL 60173), AND INFORMED THE DEALER OF THE FAILURE. AN APPOINTMENT WAS NOT YET SCHEDULED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING INTO SECOND GEAR PREVIOUSLY AND WAS TAKEN TO THE SAME DEALER WHERE THE CLUTCH AND TRANSMISSION WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359837September 18, 2020
UNKNOWN OR OTHER
CAR WAS RUNNING AND THEN JUST DIED. CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355092September 15, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I TOOK CAR TO DEALER BACK LAST YEAR FOR A FUEL PROBLEM RECALL AND WHEN I WAS TAKING CAR TO DEALER THE CAR SHUTTERED AND DIED AND I ABOUT HIT THE CAR IN FRONT OF ME.I CALLED ALLEN VIGIL FORD.THEY SAID THEY DID THE RECALL BUT THEY REPLACED CLUTCH AND NOW ENGINE LIGHTS BEEN ON EVER SINCE.BEFORE I PICKED IT UP THE ENGINE LIGHT WAS ON AND THEY TOOK IT BACK AND TURED OUT THE LIGHT.WENT TWO BLOCKS IT CAME BACK ON.TOOK IT BACK AND THEY DID IT AGAIN SAME THING HAPPENED WENT 2 BLOCKS AND ENGINE LIGHT CAME ON.I LEFT IT FOR A FEW WEEKS AND THEY CALLED AND SAID IT WAS READY.I HAD MY WIFE PICK IT UP AND GOT HALFWAY HOW AND ENGINE LIGHT CAME BACK ON.BEEN ON EVER SINCE. I ALL SO TOLD THEM THAT WHEN YOU PUT GAS IN IT TAKES SEVERAL MINUTES TO RE CRANK ENGINE.I TOOK CAR TO ANOTHER FORD DEALER THEY TRIED TO SELL ME ANOTHER CLUTCH.SO I JUST DON'T KNOW WHAT TO DO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355229September 15, 2020
STEERING
POWER STEERING WILL NOT WORK. BEGAN HAVING ISSUES SEVERAL MONTHS AGO BUT RE-CRANKING WOULD FIX ISSUE. NOW POWER STEERING IS COMPLETELY OUT. WHAT A DRIVING HAZARD THIS IS AND IT'S OBVIOUS A BIG ISSUE IN THIS MAKE AND MODEL. WHY NO RECALL? THIS IS A 2013 FORD FOCUS WITH 70,000 MILES. VEHICLE WAS STATIONARY WHEN FINALLY WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355046September 14, 2020
ENGINE, POWER TRAIN
WHILE DRIVING ONLY 20 MINUTES ON HIGHWAY THE ENGINE LIGHT CAME ON. PULLED OVER IMMEDIATELY AND TURNED OFF THE CAR. THE CAR WAS TOWED TO THE NEAREST SHOP. THEY SAID THEY NEED TO REPLACE THE FAILED WATER PUMP AND THERMOSTAT. THE NEXT DAY THEY SAID THAT DIDNT FIX THE PROBLEM AND THAT IT NEEDED A HEAD GASKET REPLACED. AFTER OPENING THE ENGINE THEY SAID THAT ITS WARPED. THE CAR (SE MODEL) HAS ONLY 84000 MILES AND WAS A CERTIFIED PREOWNED CAR WE BOUGHT FEB 2016. I WILL BE CONTACTING FORD MANUFACTURER ON A POSSIBLE RECALL #19522 AS WELL AS THE DEALERSHIP AS THIS SHOULD BE COVERED UNDER THE 7 YEAR 100000 WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354466September 11, 2020
POWER TRAIN
THERE IS A SHUDDER ON TAKE OFF AND VIBRATION WHILE ACCELERATING - 2013 FORD FOCUS. 2013 FORD FOCUS TO VIBRATE UPON ACCELERATION. FROM YOUR DESCRIPTION, IT DESCRIBING AN ENGINE MISFIRE. MISFIRES CAN BE CAUSED BY MANY ISSUES, BUT THE MOST COMMON ARE SPARK PLUGS, COIL, FUEL PUMP, FUEL INJECTORS, MAF SENSOR, VACUUM LEAKS, OR A WIRING HARNESS FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353697September 8, 2020
POWER TRAIN
CAR WAS TRAVELING ON PUBLIC ROAD AT APPROXIMATELY 50MPH WHEN TRANSMISSION SHIFTED TO NUETRAL AND ENGINE SHUT OFF CAUSING LOOSE OF CONTROL AND CAR LEFT ROADWAY ONTO GRASS SHOULDER AND INTO DITCH. NO STEERING AND NO BRAKES. NO INJURIES OR PROPERTY DAMAGE. CAR HAS BEEN TO DEALERSHIP 5 OR 6 TIMES FOR TRANSMISSION REPAIRS SINCE PURCHASE. CURRENTLY CAR WILL NOT START OR RUN DUE TO WARNING ON SCREEN SAYING "PARKING AID MALFUNCTION SERVICE REQUIRED". HAVE CONTACTED DEALERSHIP AND FORD CUSTOMER SERVICE. HAVEN'T GOTTEN MUCH ASSISTANCE FROM EITHER CONCERNING THIS MAJOR SAFETY ISSUE. MANUFACTURER IS AWARE OF TRANSMISSION ISSUES AND HAS ISSUED A SERVICE BULLETIN BECAUSE OF IT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11353702September 8, 2020
STEERING
I WOULD LIKE TO REPORT A POWER STEERING ASSIST FAULT WARNING LIGHT AND ALSO POWER STEERING THAT'S COMPLETELY INOPERABLE. IT FIRST WENT OUT AND WHEN THE CAR WAS TURN OFF AND BACK ON, IT WORKED BUT WENT OUT AGAIN WHILE DRIVING. IT HAS BEEN INOPERABLE SINCE THE SECOND LOST OF STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353288September 5, 2020
POWER TRAIN
TCM TRANSMISSION CONTROL MODULE ERROR CODE CAUSED THE CAR TO STALL AND NOT SHIFT GEARS WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353309September 5, 2020
ENGINE, FUEL/PROPULSION SYSTEM
FORD FOCUS 2013 TITANIUM IN MARCH 2020 ON INTERSTATE 90 BETWEEN ST CHARLES MN AND EYOTA MN STALLED WITHOUT WARNING AT 70 MPH AND HAD 32 MILES TO EMPTY READING ON GAUGE. VEHICLE FLATBED TOWED TO HOME 35 MILES AWAY AND GAS WAS ADDED AND VEHICLE RAN FINE. AUGUST 2020 SAME VEHICLE STALLED WITHOUT WARNING ON STATE HIGHWAY AT 60 MILES PER HOUR WITH 21 MILES TO EMPTY ON READING. AGAIN VEHICLE FLATBED TOWED HOME AND GAS WAS ADDED AND VEHICLE HAS RAN FINE SINCE. I BELIEVE THAT THE GAS GAUGE IS FAULTY IN THIS MODEL OF FORD FOCUS AS IN OTHER YEARS BUT NO RECALL YET FOR MODEL 2013 YEAR. WE WILL MAKE SURE GAS DOESNT GET BELOW 50 MILES AS THIS HAS HAPPENED TWICE NOW WITHIN 5 MONTHS AND NOT A COINCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353354September 5, 2020
POWER TRAIN
THE TRANSMISSION DOESN'T SHIFT RIGHT AND THESE DTC'S ARE PRESENT. P2831, P2832, P287B. I HAVE RAN THE TCM ADAPTIVE RELEARN SERVICE AND THESE WILL COME BACK ON SOONER OR LATER. I HAVE MAINLY BEEN ONLY WARMING UP MY CAR AND THEY WILL COME BACK ON SOMETIMES IN A FEW WEEKS. I HAVE CHANGED OUT THE NEGATIVE BATTERY CABLE DUE TO CORROSION AND I'M NOT SURE WHAT TO DO NOW? IS A TCM MODULE UPDATE NEEDED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353144September 4, 2020
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE FAILED TO OPERATE CORRECTLY PAST 85 MILES UNTIL EMPTY. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL GAUGE NEEDED TO READ HALF TANK IN ORDER FOR THE VEHICLE TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DETERMINED THAT A RECALL WAS PRESENT ON THE MODEL AND INFORMED THE CONTACT THAT A RECALL COULD POSSIBLE BE ON THE VIN. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WHICH THE CONTACT DETERMINED WAS POSSIBLY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352781September 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE CONTACT STATED THAT IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE CATALYTIC CONVERTER FAILED. THE OXYGEN SENSOR WAS REPLACED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE CONTACT SPOKE TO AN UNKNOWN DEALER WHO INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.*DT*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352456September 1, 2020
POWER TRAIN
THE CAR VIBRATES WHEN YOU ACCELERATE FROM A STOP. AND IT ONLY HAPPENS FROM A STOP AND NOW WHILE DRIVING . SEVERAL FORUMS SHOW THAT THEY ARE HAVING THE SAME ISSUE. THINKING IT'S THE TRANSMISSION BUT THEY STATE IT'S FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352661September 1, 2020
POWER TRAIN
EXTREME SHUDDERING AND JERKING. CLUTCH IS NOT SHIFTING INTO GEARS. THIS CAR IS A HAZARD. COMPLETE LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351972August 29, 2020
VISIBILITY/WIPER
WIPERS WOULD NOT TURN ON. THEN THEY CAN ON BY THEMSELVES, FUNCTIONED IRRATIONALLY AND WOULD NOT TURN OFF EVEN WHEN THE CAR WAS TURNED OFF AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351533August 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I WAS DRIVING DOWN A CITY STREET AND AN ENGINE LIGHT APPEARED AND INSTANTLY POWER STEERING STOPPED WHILE I WAS IN MOTION. I HAD TO SLOWLY DRIVE THE CAR BACK TO THE HOUSE WHICH WAS 10 MINS AWAY AND PARK IT WHICH OBVIOUSLY WAS NOT EASY CONSIDERING THE CIRCUMSTANCES. FORD STATED THAT THERE WERE NO RECALLS ON ELECTRICAL OR POWER STEERING FOR THIS MODEL BUT I HAVE SEEN THAT SOME OTHER MODELS HAVE HAD ELECTRICAL ISSUES AND ITS CONCERNING. LUCKILY, I WAS THE ONLY PERSON IN THE CAR AND MY CHILDREN WERE NOT PRESENT. I AM ALSO THANKFUL I WAS NOT ON THE INTERSTATE WHEN THIS OCCURRED AS THIS COULD HAVE BEEN A POTENTIALLY DANGEROUS SITUATION. THIS OCCURRED YESTERDAY, 8/26/2020 IN INDIANAPOLIS, IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350130August 18, 2020
UNKNOWN OR OTHER
THE TRANSMISSION STICKS AND VEHICLE IS HARD TO GET UP TO SPEED. TOOK IT TO A CERTIFIED DEALER AND IT'S THE AUTOMATIC CLUTCH AND SAID THEY SEE THE FORDS AND FIESTAS DOING THIS A LOT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348915August 12, 2020
POWER TRAIN
THE VEHICLE SHUDDERS IN FIRST GEAR AND CHANGES HARD TO SECOND GEAR. THE VEHLCLE WAS CHECKED AND WAS DIAGNOSED WITH CLUTCH PROBLEMS, IN WHICH THE COMPANY WHICH HAD THE CAR KNEW ABOUT. IT IS NOT CLEAR IF THE COMPANY HAD THE CAR WHEN THERE WAS A RECALL FOR THAT PARTICULAR PART 2 YEARS AGO. THE FORD COMPANY KNEW ABOUT THE PROBLEM ALL THE TIME, AND ISSUED A WARRANTY WHICH HAS EXPIRED. IF THE CAR WAS WORKED ON UNDER THE FIRST RECALL, THE WARRANTY SHOULD BE VALID BECAUSE IT WASNT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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