Ford Focus Complaints (2012)

3,803 consumer complaints on file.

• #10413327July 18, 2011
  STEERING

  TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD PULL TO THE RIGHT AND SHE WOULD HAVE TO USE EXCESSIVE FORCE TO CONTINUE STEERING STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED, AND THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10410444July 5, 2011
  VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STOPPED THE VEHICLE WHEN HE NOTICED THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE LOCATED VERY CLOSE TO EACH OTHER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10401399May 18, 2011
  AIR BAGS:FRONTAL

  TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT WAS TRAVELING APPROXIMATELY 35 MPH WHEN A VEHICLE CRASHED INTO THE REAR DRIVERS SIDE OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED THE SIDE AIR BAGS DEPLOYED BUT DID NOT COVER THE PILLARS ON THE SIDE OF THE WINDOWS CAUSING SEVERE INJURIES TO THE PASSENGER. THE VEHICLE WAS TOWED A BODY SHOP. A POLICE REPORT WAS FILED. THE PASSENGER OF THE VEHICLE WAS TAKEN TO THE HOSPITAL BY AMBULANCE. THE DOCTORS CONFIRMED THAT THE PASSENGER HAD SUSTAINED A BROKEN NECK, A BROKEN COLLAR BONE, FIVE BROKEN RIBS, A COLLAPSED LUNG, AND INTERNAL BLEEDING IN HER BRAIN. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE 240.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  1

  Deaths:

  0