Ford Focus Complaints (2004)

387 consumer complaints on file.

#10102351December 8, 2004
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS ZX3: THE TUMBLERS OF THE IGNITION ARE JAMMED. THE KEY HAS A ROUGH TIME GOING INTO THE MECHANISM AND OFTEN GETS STUCK ON THE WAY IN OR OUT. ONCE IN, THE IGNITION WILL NOT TURN AT ALL. THE CAR NOW HAS TO BE TOWED TO BE WORKED ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107068December 3, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONTINUOUS PROBLEM WITH SMELL OF GAS IN VEHICLE. EXPERIENCE BAD ACCELERATION AND CAR BURNING EXCESSIVE AMOUNTS OF GAS. *BF THE VEHICLE WOULD ALSO COAST AND STOP IN THE MIDDLE OF THE STREET. THE EMISSION SYSTEM LIGHT HAD COME ON. THERE WAS AN INCIDENT WHEN THE CONSUMER VIEWED WHITE SMOKE COMING FROM OUT OF THE MUFFLER. THE CONSUMER WAS INFORMED THAT THE FUEL PUMP WAS THE PROBLEM. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101958December 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER PLACED THE KEY INSIDE OF THE IGNITION SWITCH AND IT FAILED TO TURN THE VEHICLE ON. CONSUMER HAD TO HIT THE IGNITION SWITCH HARD IN ORDER FOR THE KEY TO COME OUT. CONSUMER CONTACTED THE DEALER FOR INSPECTION AND APPOINTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101678November 26, 2004
SUSPENSION:FRONT
WHEN BRAKING THERE WOULD BE A SQUEAKING AND A RATTLING NOISE COMING FROM THE FRONT SUSPENSION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100540November 25, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES HAVE BEEN REPLACED 6 TIMES SINCE I PURCHASED THE CAR. THEY GO OUT EVERY 3 TO 4,000 MILES. I HIT A TREE WITH THE SIDE OF MY CAR BECAUSE I HAD NO BRAKES AT ALL AT ON POINT WHILE I WAS DRIVING. THE CAR GIVES NO WARNING WITH THE BRAKES. I TALKED TO FORD ABOUT WHO WAS GOING TO BE LIABLE IF I WRECKED AND SOMEBODY GOT HURT. THEY SAY IT MY PROBLEM. I'M NOT GETTING ANYWHERE WITH THE DEALERSHIP. THEY JUST TELL ME I DON'T KNOW HOW TO DRIVE. I FEEL MY CAR IS VERY UNSAFE ON THE ROAD. I ALSO HAVE A 4YEAR OLD THAT I WON'T DARE PUT IN THE CAR. JUST FOR THE FACT THAT THERE MAY NO BRAKES WHEN I STOP. O DO ADMIT IN THE FIRST 6,000 MILES I USED IT FOR BUSINESS. THEY STATED MY JOB WAS THE CAUSE OF IT. BUT I NO LONGER USE THIS CAR FOR MY BUSINESS. AND EVERYTIME I CALL THE FORD HOTLINE ABOUT MY CAR'S BRAKE PROBLEM. THEY JUST ALSO BLAME IT ON MY JOB. I TOLD THEM I NO LONGER DO THE JOB IN THIS CAR. THEY JUST ASSUME I DO. I DO USE MY CAR FOR ERRANDS AND JUST DRIVING AROUND. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10100516November 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN PARKING A 2004 FORD FOCUS, THEY ARE DESIGNED IN A MANNER IF YOU PARK TO CLOSE TO A CURB STOP THE OIL FILTER CAN BE HIT AND KNOCKED OFF THE CAR. ALL OF THE OIL DRAINED OUT AND WITHIN LESS THAN 4 MILES THE CAR WAS INOPERABLE. FORD MOTOR LOOKED AT THE VEHICLE STILL UNDER WARRANTY AND CLAIMED THE OWNER WOULD NEED TO COME UP WITH $5300 TO FIX THE CAR. THEY CLAIMED THE CONSUMER WAS LIABLE AND IT WAS HER FAULT AND NOT A DESIGN DEFECT, CLAIMING THE MOTOR FROZE AFTER 2-4 MILES AND NO OIL LIGHT EVER COMING ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101411November 19, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 45 MPH APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE CAUSE HAD NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098635November 10, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE AS A SOLE DRIVER AND OCCUPANT OF A 2005 FORD FOCUS, I WAS STOPPED AT A RED LIGHT AND REAR-ENDED BY A FOUR DOOR 1995 DODGE INTREPID AT A SPEED OF APPROXIMATLEY 50 MILES PER HOUR. MY DRIVER'S SEAT COLLASPED IN THE COLLISION WHICH JERKED MY NECK AND BACK INTO THE REAR SEAT. AS A RESULT MY THORASIC SPINE, CERVICAL SIPNE WAS SO INJREUD AS TO CAUSE MY NECK AND BACK INCLUDING MY BOTH ARMS TO SUFFER A DEGREE OF PARALYSIS, AND INJURY TO THE UPPER SPINAL CORD. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10099425November 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098277November 4, 2004
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
MY HUSBAND JUST PURCHASED A 2004 FORD FOCUS WAGON AND THE BACK SEAT HAS NO HEADRESTS. THIS MAKES IT USELESS BECAUSE OF THE RISK OF HEAD/NECK INJURIES SHOULD A CRASH OCCUR. SUCH A SIMPLE THING WOULD HAVE MADE SUCH A DIFFERENCE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096319October 24, 2004
ELECTRICAL SYSTEM:IGNITION
STEERING WHEEL LOCKED UP, CAN'T START CAR. HAD TO TAKE A HAMMER AND POUND KEY TO GET STARTED, AS A TOW TRUCK OPERATOR TOLD ME ALL THESE FORD FOCUSS ARE DOING THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095423October 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY INSIDE THE IGNITION SWITCH IGNITION FAILED TO START UP THE VEHICLE, AND THE KEY FAILED TO BE REMOVED FROM THE IGNITION. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC STATED THIS VEHICLE WAS NOT ON RECALL, AND THE WARRANTY EXPIRED. CONSUMER HAD TO PAY FOR PARTS AND LABOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090237September 28, 2004
STEERING:COLUMN
VEHICLE WAS NOT NOT PERFORMING ADEQUATELY. THE CHECK ENGINE LIGHT CAME ON. STEERING COLUMN WAS DEFECTIVE, VEHICLE CHANGED LANES ON ITS ON. THE DEALER STATED NO DEFECTS WERE FOUND.*AK THE CONSUMER STATED THAT THE VEHICLE WAS NOT GUARANTEED TO START. SOMETIMES THE CONSUMER HAS TO TURN THE KEY 10 TIMES. THE VEHICLE ACCELERATION IS SLOW THEN FAST THEN MUTED. THE VEHICLE DOES NOT BRAKE RIGHT AND LOOSES POWER. THE VEHICLES STEERING IS VAQUE. THE CONSUMER STATED THAT THE VEHICLE CHANGES LANES WITHOUT THE CONSUMER STEERING THE VEHICLE IN THAT DIRECTION. THE CONSUMER STATED THAT THE MALFUNCTION LIGHT CAME ON TWICE AND THE DEALER STATES NOTHING IS WRONG. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089306September 21, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE CONSUMER ATTEMPTED TO APPLY THE BRAKES TO SLOW THE VEHICLE DOWN. CONSEQUENTLY, THE CONSUMER REAR ENDED ANOTHER VEHICLE. THE POLICE INDICATED TO THE CONSUMER NOT TO DRIVE THE VEHICLE AND WAS TOWED. PLEASE PROVIDE FURTHER INFORMATION. *JB AT THE TIME OF IMPACT THE ENGINE STALLED, THE POWER STEERING AND POWER BRAKES WENT OUT. THE CONSUMER WOULD LIKE FORD TO PAY FOR THE EXPENSES. *TC *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10092721September 20, 2004
STRUCTURE:BODY:DOOR
THE REAR DOORS ARE INTERMITTENTLY INOPERABLE. THEY SOMETIMES JAM AND WILL NOT OPEN, AND THEN THERE ARE TIMES THE WON'T SHUT. HOWEVER, THERE HAVE BEEN TIMES WHILE DRIVING THAT DOOR WILL JUST OPEN ON IT OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092308September 15, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE IS HAVING A PROBLEM WITH THE BRAKES. DRIVER HAS TO PUMP THE BRAKES AND JAM THE BRAKES TO THE FLOOR THEN THE VEHICLE WILL STOP. THE BRAKE PROBLEM IS INTERMITTANT. OWNER SAYS THAT AN ENGINEER FROM THE MANUFACTURER CAME TO TEST THE VEHICLE AND THE PROBLEM DID NOT DUPLICATE ITSELF. PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091978September 13, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS UNABLE TO START VEHICLE. IT WAS TOWED TO THE DEALER, WHO REPLACED THE IGNITION LOCK AND CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090839September 11, 2004
AIR BAGS:FRONTAL
MY HUSBANDAND I AND TWO OTHER RIENDS WERE DRIVING ABOUT 45 MPH AND T-BONED A SMALL CAR BECAUSE THEY FAILED TO STOP. EVERYONE SUSTAINED VERY BAD SEAT BELT INJURIES. I WAS A FRONT SEAT PASSENGER AND I HIT THE WINDSHIELD WITH MY FACE BUT DID NOT SUSTAIN BAD INJURIES FROM IT AND THE WIELDSHIELD DIDNT BREAK. THE AIRBAGS NEVER DEPLOYED!!!! I WOULD'NT HAVE HIT THE WINDSHIELD IF THEY DID. THE ONLY SELLING POINT OF WHICH I BOUGHT THE SMALL CAR FOR MY THREE CHILDREN AND I. I AM AFRAID TO GET BEHIND THE WHEEL AGAIN.*AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10090355September 3, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOORS INTERMITTENTLY OPENED WHILE DRIVING. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089928August 27, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW DEVELOPED STRESS CRACKS WITHOUT BEING STROKE BY AN OBJECT. DEALERSHIP WAS NOTIFIED AND ACKNOWLEDGED THAT THE STRESS CRACKS OCCURRED BECAUSE OF A DEFECT, BUT THE MANUFACTURE FAILED TO REPLACE THE WINDOW UNDER WARRANTY. THE WINDOW WAS REPLACED BY THE INSURANCE COMPANY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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