Ford Focus Complaints (2002)

971 consumer complaints on file.

#10198800August 7, 2007
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
FUSE WAS CONSTANTLY BLOWN FOR LICENSE PLATE LIGHTS, LOSS OF POWER DOOR LOCK FUNCTION VIA THE KEY FOB OR DOOR SWITCHES, FAILURE OF AUTOMATIC DOOR LOCK SYSTEM WHEN DRIVING, AND LOSS OF USE OF TRUNK/DECKLID RELEASE USING THE KEY FOB OR DASH SWITCH. DEALERSHIP DIAGNOSIS DETERMINED THE CAUSE TO BE BROKEN AND SHORTED OUT WIRES LEADING FROM THE SIDE OF THE MAIN BODY OF THE VEHICLE TO THE BASE OF THE TRUNK/DECKLID. REPAIR WAS MADE WITH WIRE SPLICES. NOTE: EARLY 2000 SEDAN MODELS WERE RECALLED WITH A SIMILAR ISSUE. QUITE A FEW HATCHBACK AND SEDAN OWNERS AFTER 2000 ARE EXPERIENCING A SIMILAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198368August 3, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT SHE WAS UNABLE TO TURN THE IGNITION WHEN THE KEY WAS INSERTED. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198434August 3, 2007
EQUIPMENT
TL*THE CONTACT OWNS A 2002 FORD FOCUS. HE WANTED TO PURCHASE A KAYAK HOLDER FROM THULE. THULE ADVISED HIM THAT THEY WOULD NOT WARRANTY HIS VEHICLE BECAUSE THE ROOF RACK FOR HIS YEAR MAKE AND MODEL DID NOT PASS THERE CRASH TESTS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197909July 31, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 FORD FOCUS ZTW WAGON. DIVING ON HIGHWAY AND VEHICLE LOST POWER. PULLED FROM HIGHWAY AND HAD VEHICLE TOWED TO SERVICE CENTER. REPAIR FACILITY REPLACED FUEL FILTER EXPLAINING SYMPTOMS WERE CONSISTENT WITH RESTRICTED FUEL SYSTEM. THREE DAYS LATER VEHICLE EXHIBITS SAME PROBLEM. TOWED TO SERVICE CENTER WHERE A PLUGGED/CLOGGED FUEL PUMP SCREEN WAS FOUND. REPAIR FACILITY STATED THIS WAS A COMMON ISSUE ON PRIOR YEAR (2000 - 2001) FOCUS. RECEIPTS AND USED PARTS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196665July 18, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CAR WAS SHAKING VIOLENTLY WHILE IDLING. WAS FINE WHILE DRIVING, BUT WHEN GAS WAS NOT APPLIED IT WOULD SHAKE AND DIE. DEALERSHIP QUOTED $80 JUST TO LOOK AT IT. I WENT TO AUTO ZONE FOR FREE COMPUTER ANALYSIS, WHICH SAID OXYGEN SENSOR NEEDED REPLACED. I REPLACED IT, BUT THE PROBLEM WAS NOT FIXED. A RANDOM GENTLEMAN AT AUTO ZONE SAID IT SOUNDED LIKE AN AIR LEAK. I USED STARTER FLUID TO LIGHTLY SPRAY ON HOSES IN ENGINE TO FIND A LEAK (ENGINE REVS WHEN YOU HIT A HOSE WITH A HOLE). I SPENT 4 DOLLARS REPLACING A SMALL RUBBER ELBOW AND FIXED THE PROBLEM. THE EXISTING ELBOW RIGHT IN THE BACK CENTER OF THE ENGINE WAS BURNT COMPLETELY THROUGH WITH ABOUT A 2 INCH HOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196042July 11, 2007
ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS IGNITION LOCKS ,CAN'T TURN KEY TO START CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195199July 2, 2007
AIR BAGS:FRONTAL
I WAS INVOLVED IN AN ACCIDENT WHERE MY CAR HIT THE CENTER DIVIDER, SPUN OUT OF CONTROL, FLIPPED OVER ONTO ITS HOOD, AND SLID DOWN THE FREEWAY UPSIDE DOWN BEFORE HITTING THE CENTER DIVIDER ON THE DRIVER SIDE ONCE AGAIN. MY AIR BAG DID NOT DEPLOY AT ALL CAUSING MY HEAD HIT THE STEERING WHEEL, THE FRONT WINDSHIELD, AND A FEW OTHER PLACES IN THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10193698June 19, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT COIL SPRING BROKE WHILE DOING 70 MPH ON THE HIGHWAY AND THE COIL SPRING DUG INTO FRONT TIRE. LOCKING OF FRONT TIRE FORCED ME OFF THE ROAD. THANKFULLY, I WAS ABLE TO COME TO A REST IN THE BORROW PIT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10193567June 18, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION FAILED , KEY WILL NOT TURN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193489June 16, 2007
ELECTRICAL SYSTEM:IGNITION
I OWN A 2002 FORD FOCUS AND THE KEY GOT STUCK AND I COULDN'T START IT OR TAKE THE KEY OUT. I HAD TO HAVE IT TOWED TO THE DEALER SINCE FORD HAD MADE IT SO DIFFICULT FOR THE AVERAGE PERSON TO WORK ON IT. THEY HAD TO REPLACE THE IGNITION AND LEFT A METAL SHAVING MESS IN THE CAR AT MY COST. IS THIS HOW ALL FORD VEHICLES AND DEALERS WERE NOW. I ALSO MISSED WORK DUE TO THIS INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193339June 14, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH CONSTANTLY LOCKS UP AND WILL NOT TURN. WHEN SHE PLACES THE KEY IN THE IGNITION, IT ALSO FAILS TO TURN. SHE HAS HAD THE IGNITION REPLACED TWICE WITHIN ONE YEAR. FORD STATED THAT THE IGNITIONS WERE RE-MODIFIED DUE TO A LARGE NUMBER OF COMPLAINTS AND THAT SHE WOULD HAVE TO PAY IF SHE WANTED A NEW ONE. THE CURRENT MILEAGE IS 68,800 AND FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192646June 7, 2007
WHEELS
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE LEFT REAR WHEEL BEGAN TO FALL OFF THE VEHICLE. HE STATED THAT HE HAD TO HAVE THE BEARINGS REPLACED. WHILE RESEARCHING THE INTERNET, HE DISCOVERED THAT THIS FAILURE WAS FIRST NOTICED IN 2000. FORD ADVISED HIM TO CALL NHTSA SINCE THERE WERE NO RECALLS. THE ENGINE SIZE AND A VALID VIN WERE UNKNOWN. THE CURRENT MILEAGE IS 57,500 AND FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192724June 7, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH LOCKED AND THE CONTACT WAS UNABLE TO START THE VEHICLE. THE KEY WILL NOT TURN IN THE IGNITION, THEREFORE THE VEHICLE WILL BE TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190847May 15, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKED WITH KEY IN IT. TOWED TO FORD DEALER AND IGNITION DRILLED OUT AND REPLACED AT AROUND $300. HAPPENED A SECOND TIME. LOCKSMITH CALLED. IGNITION DRILLED OUT AND REPLACED FOR AROUND $50.00. HASN'T HAPPENED AGAIN IN ABOUT 3 YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188312April 19, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT SPRINGS ASSEMBLY POPPED OUT OF PLATE AND PUNCTURED MY TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186753April 2, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*- THE CONTACT STATED THAT THE 2002 FORD FOCUS WAS IINVOLVED IN A CRASH ON 03/2006, WHICH HAD THE PASSENGER FRONT STRUT PREVIOUSLY REPAIRED. THE VEHICLE NOW HAD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT REPLACED ALL TIRE. HE TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM THAT THE TIE ROD HAD BACKED ITSELF OUT OF ITS POSITION. THE DEALERSHIP STATED THAT THEY COULD NOT UNDERSTAND WHAT CAUSED THE TIRE ROD TO SLIP. HE DID HAVE THE STABILIZING LINK REPAIRED AFTER THE CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10186761April 2, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
1) NO WARNING SYMPTOMS 2) FAILURE IS THAT IGNITION KEY WILL NOT TURN. CAR WILL NOT START. THIS IS A MASS DEFECT, BUT FORT APPARENTLY IS NOT ISSUING RECALL. 3) HAVE NOT DONE ANYTHING. CAR WAS TOWED TO MY HOME, AND IS SITTING THERE USELESS. DEALERSHIPS TELL ME IT WILL COST $300 TO FIX, BUT FORD SHOULD REPAIR THIS FOR FREE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186221March 26, 2007
SERVICE BRAKES, HYDRAULIC
TL* - THE CONTACT OWNS A 2002 FORD FOCUS WAGON WITH A CURRENT ODOMETER READING OF 57,5000 MILES. ON MARCH 13, WHILE DRIVING IN HEAVY TRAFFIC ON DRY PAVEMENT THE CONTACT TRIED TO DECELERATE BY APPLYING THE BRAKE PEDAL AND THE PEDAL WAS PUSHED TWO TO THREE TIMES UNTIL COMING TO A COMPLETE STOP, NARROWLY AVOIDING ANOTHER VEHICLE IN FRONT OF THE CONTACT'S VEHICLE. ALSO, ON MARCH 19, 2007 WHILE DRIVING IN HEAVY TRAFFIC IN THE MORNING THE SAME PROBLEM OCCURRED, THE BRAKES DID NOT WORK, THE CONTACT MADE A HARD RIGHT HAND TURN, CAUSING THE VEHICLE'S REAR END TO SWING TO THE LEFT, WHILE THE FRONT END CONTINUED TO SWING RIGHT TOWARD THE GUARD RAIL. AFTER COMING TO A COMPLETE STOP THE VEHICLE WAS STRUCK ON THE REAR DRIVER'S SIDE BY ANOTHER ONCOMING VEHICLE. THE CONTACT STRUCK HER HEAD, BUT REQUIRED NO ADDITIONAL MEDICAL ASSISTANCE. THE FAILURE MILEAGE WAS 57000. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10185871March 21, 2007
POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING
1. THIS HAPPENED UNDER MODERATE ACCELERATION TO GET ON THE FREEWAY AND WITH NO PRECURSORS OR INDICATORS. 2. THE VEHICLE MADE A LOUD POP. IMMEDIATELY AFTER THE POP THE ENGINE STALLED, AND WHITE SMOKE EMITTED FROM UNDER THE HOOD. UPON CLOSER EXAMINATION AFTER PUSHING THE VEHICLE OFF THE ROADWAY IT WAS FOUND THE FACTORY FORD PRESSURE PLATE ASSEMBLY EXPLODED AND SHOT SHRAPNEL THROUGH THE TRANSMISSION AND RIPPED A HOLE THROUGH THE TRANSMISSION COOLANT LINES. THE OIL AND COOLANT SPILLED ONTO THE HOT CLUTCH , LUCKILY AT THE SAME TIME, PREVENTING A FIRE AND JUST\ EMITTING STEAM. THE SHRAPNEL FROM THE TRANSMISSION HOUSING AND PRESSURE PLATE WAS FOUND THROUGHOUT THE ENGINE COMPARTMENT AND THE SURROUNDING ROAD. *AK 3. IT WAS BROUGHT TO MY ATTENTION SHORTLY AFTER THIS INCIDENT THAT FORD HAS A TSB ON THIS ITEM BUT NOT A RECALL. AFTER CONTACTING SVT AND FORD, I WAS NOTIFIED SINCE I HAD 52,000 MILES ON MY VEHICLE THEY WOULD NOT COVER THIS ITEM AND IT WAS UP TO ME. I REPLACED THE CLUTCH AND FLYWHEEL WITH AFTERMARKET UNITS AS THE FORD DEALER COULD NOT ASSURE ME THAT THEY WERE POST TSB (DIDN'T WANT THE SAME THING TO HAPPEN) THE TRANSMISSION WAS REPLACED WITH A USED ONE TOTAL COST WAS ABOUT $1600.00 I PERFORMED ALL THE LABOR AS I HAVE AN A&P LICENSE AND HAVE MORE THAN ENOUGH SKILL. THE OLD BELL HOUSING WAS AVAILABLE. I ALSO HAVE A LOT OF PICTURES AND A WITNESS, WAS IN ANOTHER CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185040March 14, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 FORD FOCUS WITH 80,000 STALLED ON FREEWAY AT SPEED OF 60 MPH WITHOUT ANY PRIOR WARNING. POTENTIALLY VERY SERIOUS SITUATION, BUT THERE WAS NO ACCIDENT AND NO ONE WAS INJURED. CAR WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD FAILED. WE ARE TRYING TO GET FORD TO REPLACE THE DEFECTIVE FUEL PUMP AS A WARRANTY, BUT NOTHING HAS HAPPENED THUS FAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus