Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10542377September 7, 2013
STEERING
STARTED UP CAR AND PUT TRANSMISSION INTO REVERSE. STEERING WAS VERY DIFFICULT. I WAS ABLE TO PULL BACK INTO DRIVEWAY. ERROR MESSAGE INDICATED STEERING ASSIST FAILURE AND THAT SERVICE WAS REQUIRED. I SHUT OFF THE CAR, RESTARTED IT, AND THE STEERING SEEMED BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542369September 6, 2013
POWER TRAIN
TRANSMISSION STICKS IN HIGH GEAR, WILL NOT DOWNSHIFT PROPERLY; CAR NEARLY STALLED ON INTERSTATE AND ALMOST CAUSED TWO SEPARATE ACCIDENTS. HAD TO PULL CAR OVER, TURN OFF ENGINE TO RESET THE TRANSMISSION'S "AI" (AS IT WAS STATED BY A FORD TRANSMISSION SPECIALIST). DESPITE NUMEROUS 'UPDATES' BY FORD (3 NOW) PROBLEM PERSISTS, AND HAS BECOME PROGRESSIVELY WORSE WITH EACH UPDATE. GEARS CONSTANTLY STICK, DO NOT DOWN-SHIFT, OR UP-SHIFT PROPERLY, AND THOSE WERE CONFIRMED BY A FORD TRANSMISSION SPECIALIST. THIS IS ESPECIALLY TRUE WHEN USING SPORT MODE BUT HAPPENS IN DRIVE AS WELL. FORD ENSURES ME THAT NOTHING IS WRONG. I AM A PROFESSIONAL ENGINEER ASSOCIATED WITH THE AUTOMOTIVE INDUSTRY, AND I DISAGREE. STATUTE OF LIMITATIONS WON'T LET ME CLAIM MY BRAND NEW 2012 FORD FOCUS TITANIUM AS A LEMON UNDER THE 'LEMON LAW', BUT IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538339September 2, 2013
POWER TRAIN
WE BOUGHT OUR CAR WITH ONLY 7 MILES ON IT. SHORTLY AFTER THE CAR STARTED ROLLING BACKWARDS WHEN SITTING ON A HILL OR STOP LIGHT. CALLED THE DEALERSHIP AND THEY STATED TO BRING IT IN. WELL IT WAS EXPLAINED TO US THAT THE CAR HAD A STANDARD TRANSMISSION AND THAT THIS WAS NORMAL. SO WE LEFT. THEN I WAS SITTING IN THE DRIVEWAY AND OUR GRANDCHILD GOT OUT OF THE CAR WHEN I PUT THE CAR INTO PARK AND IT ROLLED BACKWARDS KNOCKING HIM OVER. CALLED THEM AGAIN, GOT THE SAME ANSWER. THEN THE CAR STARTED TO STAY RUNNING AFTER THE KEY WAS TAKEN OUT. ALSO IT WAS NOT RUNNING WELL . THIS WAS JUST 2 MONTHS LATER. TOOK IT BACK GOT THE SAME ANSWER. WELL CALLED THE OWNER WITH NO RESPONSE. WE HAVE SINCE THEN TAKEN THE CAR BACK FOR THE SAME ISSUE AND STILL GET THE SAME ANSWERS. NOW THERE IS A NEW PROBLEM, ALWAYS FINDING OIL ON THE MOTOR. SO TOOK IT BACK IN AND THEY EXPLAINED TO ME THAT SOMEONE WAS DRIVING THE CAR WITH TWO FEET. THAT'S WHY THE TRANSMISSION WAS STILL SKIPPING. WELL I AM THE ONLY DRIVER OF THE CAR AND I ONLY USE MY RIGHT FOOT. THEY SAID THEY PUT A DIE INTO THE OIL TO SEE WHERE THE LEAK WAS COMING FROM AND WHEN I WENT ANOTHER 1000 MILES TO BRING THE CAR BACK. THEN I GET A CALL FROM THEM AND HAD AN APPOINTMENT. THEY PUT NEW BOLTS IN OUR VALVE COVER AND CLEANED ALL THE OIL UP. HERE IT IS WE HAVE HAD THE CAR OVER A YEAR AND STILL ARE HAVING SUCH TROUBLE WITH IT. SO I HOPE THAT HOPEFULLY SOON THAT THIS DEALERSHIP MAKES GOOD ON THIS CAR. JUST WENT AGAIN THIS LAST MONTH FOR THE 12TH TIME AND STILL GETTING THE SAME ANSWER. BUT I DO NOT HAVE A STANDARD CAR, I HAVE AN AUTOMATIC. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538217August 31, 2013
ENGINE
THE INCIDENT HAPPENED ON 8/28/13 AS I TRIED TO PULL ONTO THE BUSY INTERSECTION. MY CAR DID NOT WANT TO CHANGE GEARS AND HAD NO POWER AT ALL. I HAD TO BE TOWED SINCE I WAS OVER AN HOUR AWAY FROM MY HOME. MY CAR HAS BEEN IN THE SHOP SINCE THIS DATE. I CALLED ON 8/30/13 AND WAS TOLD BY THE DEALERSHIP THAT IT WAS OK FOR ME TO TAKE MY CAR AND DRIVE IT OVER THE HOLIDAY WEEKEND. I ASKED IF IT WOULD HURT THE CAR TO DRIVE IT AND ALSO IF IT WOULD BE SAFE. THE TECHNICIANS ASSURED ME THAT IT WOULD BE PERFECTLY FINE AND THAT I WAS TO RETURN THE CAR TO THE DEALERSHIP ON 9/3/13 AND WHEN THE PART CAME IN, THE CAR WOULD BE REPAIRED. I DECIDED TO TAKE MY CAR AND PROCEEDED TO DRIVE IT HOME. APPROXIMATELY ONE HALF MILE DOWN THE ROAD I REALIZED THAT THE CAR WAS HAVING GREAT DIFFICULTY TRYING TO CHANGE GEARS AND HAD NO POWER AT ALL. I WAS ALMOST HIT BY AN ONCOMING CAR BECAUSE MINE WAS STALLED AND JUST SITTING THERE. I DECIDED TO TAKE THE CAR BACK TO THE DEALERSHIP WHERE IT WILL REMAIN UNTIL IT IS COMPLETELY REPAIRED. I LOVE MY FORD FOCUS, BUT DO NOT WANT TO HAVE TO WORRY ABOUT IT BREAKING DOWN ON THE ROAD OR BEING UNSAFE FOR ME TO DRIVE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538223August 31, 2013
POWER TRAIN
I HAVE A 2012 FORD FOCUS ELECTRIC VEHICLE. I HAVE HAD IT FOR LESS THAN NINE MONTHS. IN THAT TIME, WE'VE HAD THE "STOP SAFELY NOW" MESSAGE SIX TIMES. WHEN THIS MESSAGE HAPPENS, YOU HAVE NO OPTION...THE CAR SHUTS DOWN COMPLETELY, REGARDLESS OF WHERE YOU ARE. THREE TIMES THIS HAS HAPPENED IN TRAFFIC, WITHOUT WARNING. TODAY WAS THE SEVENTH TIME THE "STOP SAFELY NOW" MESSAGE APPEARED, STOPPING MY CAR IN TRAFFIC AT A VERY BUSY INTERSECTION. SO FAR, THE RESPONSE FROM FORD HAS BEEN MINIMAL, THEY DON'T REALLY SEEM TO KNOW HOW TO FIX IT NOR DOES THE DEALERSHIP SEEM TOO CONCERNED. ALL INSTANCES OF THIS MESSAGE SEEM TO OCCUR WHILE BREAKING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537932August 29, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
SINCE WE PURCHASED THE VEHICLE, IT SEEMED TO STUTTER WHEN TRYING TO GO FROM A STOP. I WAS TOLD THAT THIS IS NORMAL FOR THIS TRANSMISSION. BUT ON AUGUST 24TH, THE TRANSMISSION STARTED TO HAVE EVEN MORE PROBLEMS. FIRST THE VEHICLE WAS HAVING A HARD TIME ACCELERATING PAST 20 MPH. THEN IT STARTED JERKING BACK AND FORTH, LUNGING TO AND FRO. IT WAS NOT SHIFTING GEARS LIKE IT SHOULD HAVE, AND IT FELT LIKE IT WAS GOING TO STALL, SO COMPLAINANT HAD TO PULL OVER TO AVOID AN ACCIDENT AND ALLOW FAST MOVING TRAFFIC TO PASS. AFTER TRAFFIC HAD PASSED, COMPLAINANT TURNED AROUND TO GO BACK HOME, JERKING AND LUNGING THE WHOLE TIME GOING LESS THAN 20 MPH. AFTER LEAVING THE CAR SIT FOR SEVERAL HOURS, THE VEHICLE STARTED UP AGAIN, AND SEEMED TO BE OPERATING NORMALLY. HOWEVER NOW THE VEHICLE IS HAVING A HARDER TIME GOING UP HILLS, AND HAS TROUBLE COASTING. FEELS LIKE SOMETHING IS DRAGGING IT DOWN. THIS COULD BE VERY UNSAFE, AS THE PROBLEM IS NOT PREDICTABLE, AND COULD POTENTIALLY CAUSE AN ACCIDENT. A 2012 VEHICLE WITH 39000 MILES SHOULD NOT BE HAVING TRANSMISSION PROBLEMS ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537395August 27, 2013
STEERING
WHILE DRIVING POWER STEERING ASSIST WARNING CAME ON AND LOST ABILITY TO STEER VEHICLE WHILE DRIVING. TOOK CAR TO DEALERSHIP AND THEY SEEM TO HAVE NO EXPLANATION. VEHICLE IS STILL NOT STEERABLE AT THIS TIME WITH NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537299August 26, 2013
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
WE FIRST NOTICED WHEN WE BOUGHT THE CAR THAT IT WAS JERKY WHEN ACCELERATING, WAS TOLD THAT IS THE WAY THE CAR DRIVES. WENT ON A ROAD TRIP AND TRYING TO ACCELERATE TO EXPRESSWAY WOULDN'T GO JUST REVVED THEN JERKED OUT INTO TRAFFIC, WE ALMOST GOT KILLED AND HAD TO GO TO THE SHOULDER TO AVOID ACCIDENT. THIS HAPPENED MULTIPLE TIMES AND WAS VERY UNSAFE. WE GOT TO THE POINT WE WERE AFRAID TO DRIVE IT, CAUSE WE DIDN'T KNOW WHEN IT WOULD JUST REV AND JERK OR IF IT WOULD ACTUALLY WORK PROPERLY. IT DIDN'T MATTER IF YOU JUST STARTED AND TRIED BACKING OUT OR WERE ON THE ROAD, THE PROBLEM WAS CONSTANT. THAT IS VERY DANGEROUS ON THE ROAD AND YOU DON'T KNOW WHEN IT WILL HAPPEN. TOOK TO DEALER ON JULY 6TH AND MY CAR HAS BEEN THERE SINCE, IT IS NOW 6 WEEKS AND THEY ARE REPLACING TRANSMISSION CLUTCHES, THERE IS A BACKORDER OF OVER 8,000 CLUTCHES, WHICH MEANS THAT MANY PEOPLE HAVE TAKEN THEIR CAR IN AND THERE IS NO RECALL FOR THIS CAR AND WE HAVE NO IDEA IF THE CAR WILL BE REPAIRED. THE MANUFACTURER OF THESE PARTS DOES NOT HAVE ANY IN THE WAREHOUSE AND FORD IS ESTIMATING SEPT 7TH WHICH WE DOUBT. THIS CAR IS VERY UNSAFE CAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO SHIFT. . I THINK THERE SHOULD BE A RECALL. AS OF RIGHT NOW WE HAVE FILED COMPLAINTS AND NO LONGER WANT THE CAR BACK. READING BLOGS WE HAVE DISCOVERED THAT THERE ARE STILL PROBLEMS WITH THE TRANSMISSION ON THE 2012 FOCUS AFTER REPAIRS. IF YOU HAVE THIS PROBLEM, FILE A COMPLAINT AND MAYBE THERE WILL BE A RECALL. THEY WILL NOT GIVE YOU A RENTAL UNLESS YOU HAVE AN EXTENDED WARRANTY WHICH WE LUCKILY DO, OTHERWISE WE WOULD HAVE BEEN PAYING FOR A RENTAL FOR WHO KNOWS HOW LONG. FORD SOLD THESE CARS KNOWING THAT THIS WAS A PROBLEM BECAUSE IT WAS REVISED FOR THE 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537070August 24, 2013
ENGINE, WHEELS, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN A 35 MPH ROAD, TRYING TO PUSH THE GAS TO GET TO 35 MPH, BUT IT FAILED AND REVVED THE ENGINE AND RPM WITHOUT INCREASING MY SPEED. I WAS GOING 20 MPH AND WORRIED THAT MY SPEED WOULD AFFECT OTHER CARS BEHIND ME TO POSSIBLY HIT ME. THERE IS SOME NOISE COMING FROM THE ENGINE. IT HAPPENED THREE TIMES WITHIN LESS THAN A MILE SO I PULLED OVER OFF THE ROAD TO CHECK AND STILL UNSURE. THE CAR IS STILL BRAND NEW AND ONLY AT ALMOST 16,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536946August 23, 2013
SUSPENSION
VEHICLE VIBRATES ON ROAD AT HIGHWAY AND NON-HIGHWAY ROAD AS WELL. FEELS LIKE FRONT-END WILL FALL OFF. CLUNKING AND VIBRATION FROM FRONT-END. MULTIPLE SERVICE ATTEMPTS FROM FORD DEALERS AND MULTIPLE FRONT SUSPENSION SERVICE REPAIRS; HOWEVER, PROBLEM REMAINS. TEST DROVE 3 BRAND NEW SAME VEHICLES AT DEALERSHIPS AND ALL DO THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536592August 21, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE COMING TO A STOP, THE STOP SAFELY NOW WARNING CHIMED AND VEHICLE LOST ALL POWER. IT WOULD NOT GO INTO PARK, OR NEUTRAL TO ALLOW IT TO BE PUSHED OFF THE ROAD. AFTER SEVERAL MINUTES OF POWERING IT ON AND OFF IT EVENTUALLY RESTARTED AND WORKED WITHOUT INCIDENT UNTIL RECENTLY ON 8/15/13 THE SAME MESSAGE OCCURRED AT A STOPLIGHT AND THE CAR AGAIN LOST ALL POWER. AFTER ABOUT 2 MINUTES IT STARTED AND RAN OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536510August 21, 2013
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WAS SITTING AT A STOP LIGHT AFTER LEAVING WORK AND THE "STOP SAFELY NOW" MESSAGE APPEARED. CAR WOULD NOT MOVE. AFTER SEVERAL CYCLES OF TURNING THE CAR ON AND OFF, OPENING AND CLOSING THE DRIVER DOOR, LOCKING AND UNLOCKING THE CAR, IT MANAGED TO RESET ITSELF AND WORK AGAIN, ONLY TO HAVE THE PROBLEM RECUR ABOUT 5 MINUTES LATER, REQUIRING THE SAME STEPS TO RESOLVE THE ISSUE. THE CAR WORKED NORMALLY THE REST OF THE DAY AFTER I ARRIVED AT MY DESTINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536160August 19, 2013
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
THIS IS REGARDING FORD FOCUS ELECTRIC 2012. I WAS PULLING OUT OF MY OFFICE PARKING LOT AND DRIVING AT ABOUT 5 MPH. I GOT THE 'STOP SAFELY NOW' WARNING AND WITHIN A FEW SECONDS THE CAR STOPPED AND I COULD NOT DRIVE ANY MORE. FORTUNATELY, IT WAS THE INTERNAL STREET AND AROUND 3 PM WHEN THE TRAFFIC IS VERY LOW. I AM GLAD THIS INCIDENT DID NOT HAPPEN ON THE FREEWAY IN THE LEFT LANE (CARPOOL LANE IN CALIFORNIA). I WAS ABLE TO RESTART THE CAR AND DROVE STRAIGHT TO THE DEALER(FREMONT FORD) BUT THEY DID NOT HAVE TRAINED EV TECHNICIANS TO LOOK AT THE CAR. ASKED ME TO BRING THE CAR BACK ON MONDAY(8/19/20013). NOW THE CAR IS AT THE DEALER. THIS IS SECOND TIME I HAVE ENCOUNTERED THIS ISSUE WITH THIS CAR. THE FIRST TIME I HAD WAS WHEN I WAS PULLING THE CAR OUT OF MY GARAGE AT HOME. FORD EVEN APPLIED MAJOR SOFTWARE UPDATES ON MY CAR IN JULY BUT LOOKS LIKE THE ISSUE IS STILL RECURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536169August 19, 2013
ELECTRICAL SYSTEM, POWER TRAIN
CAR STARTED ON THE RIGHT SIDE OF THE CAR WINDOWS STOPPED WORKING AND THE LIGHTS STARTED BLINKING . DEALER REPLACED RIGHT SIDE MODULE . THEN NEXT WAS THE BLUE TOOTH STOPPED WORKING AND THE WHOLE TOUCH SCREEN BLACKED OUT . DEALER REPLACED SYNC MODULE AND NEW TOUCH SCREEN . NEXT WAS THE WIPERS COMING ON BY THERE SELF .DEALER REPLACED WIPER SENSOR . NEXT WAS THE DOOR LOCKS SURGING WITHOUT A KEY IN AND DASH CLUSTER FLOATING . DEALER REPLACED DRIVE MODULE . RIGHT NOW THE TRANSMISSION IS NOT WORKING PROPERLY . I AM JUST SCARED THE DEATH THAT THE CAR IS GOING TO CATCH FIRE WHILE DRIVING THE CAR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535852August 17, 2013
STEERING, SUSPENSION, WHEELS
WHEN DRIVING HOME I HEARD A LOUD POP NOISE, THE STEERING BECAME HARD TO CONTROL AND WHEN I MADE A SLOW RIGHT HAND TURN THE RIGHT FRONT TIRE FELL OFF THE CAR. APPLE FORD IS TRYING TO TELL ME I HIT SOMETHING. I WOULD KNOW IF I HIT SOMETHING AND FOR ME TO HIT SOMETHING THAT LARGE I WOULD HAVE SEEN IT, IF THERE WAS A LARGE POT HOLE I WOULD HAVE SEEN IT... THERE IS NO BODY DAMAGE TO THE FRONT END BUMPER OF MY CAR.. I JUST HAD THE TRANSMISSION REPLACED IN THIS CAR, THE SYNC MODULE HAD TO BE REPLACE SINCE I HAD IT.. THE TOW TRUCK DRIVER THAT PICKED UP MY CAR EVEN SAID HE HAD JUST PICKED UP A 2013 FORD FUSION THAT HAD THE EXACT SAME PROBLEM.. AND THE DEALERSHIPS ARE TELLING PEOPLE THEY ARE HITTING SOMETHING!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535728August 16, 2013
FUEL SYSTEM, GASOLINE
JUST PURCHASED A 2012 FOCUS, LOVING THE CAR UNTIL.....THREE WEEKS INTO OWNERSHIP WHILE DRIVING HOME FROM WORK, I NOTICED THE GAS GAUGE SEEMED TO BE ERRATIC....SHOWING 1/2 TANK, FLUCTUATING TO FULL, TO 1/4, BACK UP TO 3/4, DOWN TO 1/2 TANK AND THEN WITHOUT ANY LOW FUEL WARNING AUDIBLE OR VISUAL WARNING .... ALL INSTRUMENT PANEL LIGHTS COME ON, CAR LOSES POWER, STALLS, I TRY TO START CAR, IT WILL NOT START. I BEGIN TO COAST OUT OF LANE AND ONTO THE SHOULDER, AGAIN TRYING TO START CAR AND IT WILL NOT START. I CALL FOR ROADSIDE ASSISTANCE AND FIND THAT I HAVE RUN OUT OF FUEL. HOW COULD THIS BE? I AM PROVIDED WITH A GALLON OF GAS, CAR STARTS UP IMMEDIATELY, I GO TO NEAREST GAS STATION TO FILL UP. GAUGE READS FULL, I'VE DRIVEN 100 PLUS MILES WITHOUT ANY MOVEMENT OF THE GAUGE I START TO SUSPECT THE GAUGE MAY BE FAULTY. I GOOGLE THIS ISSUE AND FIND I AM NOT THE FIRST WHO HAS EXPERIENCED THIS PROBLEM. READING THE FORDFANATIC POSTS IT SEEMS AS IF DEALERS MAKE SEVERAL ATTEMPTS TO RESOLVE ISSUE WHICH LEADS TO SEVERAL DIFFERENT REPAIRS/REPLACEMENTS BEFORE RESOLUTION. THIS IS FRUSTRATING TO THE CONSUMER! APPEARS TO ME, A RECALL WOULD RESTORE FAITH IN FORD AND FORD SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534746August 11, 2013
ENGINE, STRUCTURE:BODY, SEATS
THE VEHICLE WAS PARKED WITH THE ENGINE OFF. A FIRE SPONTANEOUSLY BEGAN IN THE ENGINE COMPARTMENT. THE VEHICLE WAS IN SERVICE FOR 14 MONTHS, BOUGHT NEW AND UNDER A MAINTENANCE CONTRACT. NO PREVIOUS ISSUES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10534236August 8, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED WITH THE KEYS IN THE IGNITION, THE CENTRAL LOCKING SYSTEM AUTOMATICALLY LOCKED WHILE A CHILD WAS INSIDE THE VEHICLE. THE POLICE WERE CONTACTED FOR ASSISTANCE HOWEVER, A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533564August 7, 2013
STRUCTURE, POWER TRAIN:MANUAL TRANSMISSION
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE MANUAL TRANSMISSION STALLING AND LOOSING POWER WHEN APPROACHING AN INCLINE AND WHEN DRIVING IN STOP AND GO TRAFFIC. *SMD THE CONSUMER STATED THERE WERE NOISES COMING FROM THE DOOR PANELS, AND DASH AREA. ALSO, THERE WAS A VIBRATION AT THE TOP OF THE SEAT BELT AREAS AND CENTER CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533643August 5, 2013
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
MYFORDTOUCH: UNABLE TO BE HEARD WHEN I CALL FROM THE CAR USING MY BLUETOOTH CONNECTED PHONE (3 DIFFERENT PHONES USED WITH SAME OUTCOME). WHEN DRIVING IN THE CAR, DIRECTIONS, TRAFFIC, AND TRYING TO GET THE OPERATOR IS NOT POSSIBLE. (NOTE: DIRECTIONS SOMETIMES WORK IF THE CAR IS NOT MOVING.) I TRIED WORKING WITH MY DEALERSHIP (BOB MAXEY FORD IN HOWELL, MI, VISITING THEM MANY TIMES. THE LAST TIME I WAS THERE, THEY BROUGHT IN A FORD ENGINEER (BECAUSE I HAD ESCALATED MY NEED WITHIN THE FORD COMPANY). AFTER THAT IT WORKED "MOST OF THE TIME" FOR A WEEK, WHEN ALL FOUR QUADRANTS ON MY SCREEN SHOWED POWER OFF FOR ABOUT 10 MINUTES THEN SLOWLY EACH QUADRANT POWERED UP. FROM THEN ON I WAS BACK TO WHERE I WAS BEFORE IE NO TRAFFIC, DIRECTIONS, OPERATOR, AND PHONE USE. BOB MAXEY FORD'S SERVICE MANAGER TOLD ME ON MY LAST VISIT THAT THERE WAS NOTHING MORE THEY COULD DO.............I'VE HAD IT!! I'VE PAID FOR SOMETHING THAT DOESN'T WORK.......... :( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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