Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11424951July 15, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Check engine light came on. Before I had a chance to get it checked, the engine wouldn't start after refueling until trying on the fourth time. Took the car to a parts store and the code read P1450. An October 25, 2018 recall acknowledged a problem with 2012-18 Ford Focuses with a 2.0L engine. Although this problem is clearly acknowledged with this same year, model, and engine, my VIN is allegedly not covered in the recall. Dealer will not service the car under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423198July 2, 2021
UNKNOWN OR OTHER
I had a recall for door latches to the ford focus My back passenger door automatically open while my son was sitting in his car on when I was making a left on a street Took my vehicle to Riverside ford an their technician told me they couldn't repair the door latches because the recall expired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422635June 28, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Ford Focus. The contact’s daughter stated that while driving 60 mph, the vehicle stalled with a message stating that the transmission was overheating. The vehicle was towed and was awaiting a diagnostic test and repair. The manufacturer was informed of the failure, and the contact was referred to the dealer for assistance. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422102June 24, 2021
POWER TRAIN:CLUTCH ASSEMBLY
Ford issued a recall on the TCM/ clutch in 2019. This recall was to fix the shuttering in shifting. My focus was repaired by a Ford dealership in 2019 in accordance to the recall. My focus is shuttering again when accelerating. The car has no warning lamp for this issue. I recently had the car in to a ford dealership for diagnostics and they confirmed that the clutch is in need of replacement again. I have contacted ford directly and they refuse to cover the cost of a new clutch. The shuttering affects proper acceleration which is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421454June 19, 2021
POWER TRAIN
This is car is in low mileage. But the transmission has been not worked twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421118June 16, 2021
STEERING
The contact owns a 2013 Ford Focus. The contact stated while reversing out of the garage, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The vehicle was towed to an independent mechanic who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 64,000. Vin was not available. Consumer stated mechanic has custody of the old rack and pinion needs to evaluate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419559June 3, 2021
ENGINE
Two weeks after purchasing vehicle from a used car dealer, started having severe transmission shudders and car shut down stating the transmission was in need of repair. Had vehicle towed to dealership where diagnosis determined transmission needs replacing. Upon researching on line,, cars.com states NHTSA vehicle safety recall was issued for the transmission and also “copilot” states on line that a recall was issued on this vehicle power shift transmission,,, only two of many complaints on line about the transmission in 2013 Ford Focus .. However Ford states there is no safety recall .. only an extended warranty customer satisfaction warranty for transmission clutch slippage ,, which ended last august , campaign #14M01... What am I to do ? ... the price quoted for a new clutch exceeds the value of the car....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419404June 2, 2021
FUEL SYSTEM, GASOLINE
The contact's mother owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated without warning while depressing the accelerator pedal. The vehicle was taken to an unknown dealer and was repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the failure persisted after repair. The contact had taken the vehicle back to the same dealer on numerous occasions, but after each visit, the failure persisted. The manufacturer was notified of the failure and offered no assistance. The contact was referred to NHTSA to file a safety complaint. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419151June 1, 2021
ENGINE
The contact owns a 2013 Ford Focus. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine and service now warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing a spark plug and the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The contact also stated that the vehicle was started and the parking aid fault, serviced required warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419284June 1, 2021
POWER TRAIN
HMM...there was not an incident to report per say but the next button stated incident report. I am more or less reporting a complaint due to my 2013 Ford Focus has been at AutoNation Ford since 5/17/21 for three recalls but only one has been taken care of and according to the advisor Susan Lee on Recall # 14M02 for TCM, that once they perform the reset procedure that my car may have 50/50 chance of starting due to the dual clutch transmission causing me to replace the clutches at my expense out of pocket. This I do not understand since my car was running before I took it in for the recall. I simply was Secondly, the system haven't confirmed the other two recalls because the mechanic apparently never completed them while having my car for the past two weeks which I thought he would. I am filing this complaint for safety reason because I was advised that I could just take my car without having the TCM reset and take a chance of my car still being able to start or not and I would like to know if the repair of the recall may stop my car from starting then why should I be held responsible for a replacement of the dual clutches for my transmission?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418811May 27, 2021
ELECTRICAL SYSTEM
The contact owns a 2013 Ford Focus. The contact stated while driving 73 mph, the contact heard a loud knocking sound and received an electrical shock from the steering wheel. The contact sustained a numb left arm due to the electrical shock but medical attention was not sought. There was no warning light illuminated. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,938.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11418416May 24, 2021
POWER TRAIN
When i press the gas in my car my car starts to shake when it goes into gear it is a transmission issue i have been checking recalls and it matches the transmission recall but it says their are no active recalls on my car what do i do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417958May 20, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the trunk inadvertently opened. The contact stated that on several occasions the trunk failed to open as needed. The contact also stated that the vehicle occasionally stalled while stopped at a stop sign or red light. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where the trunk was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416657May 15, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE, STRUCTURE:BODY
I TOOK MY FORD FOCUS 2013 INTO THE FORD DEALERSHIP ON JUNE 2020. THERE WAS A RECALL FOR THE DOOR LATCHES 20S30 CODE. THE DEALERSHIP SAID THEY TOOK CARE OF IT. I JUST CHECKED ONLINE AND ITS HASNT BEEN FIXED. ITS BEEN ALMOST A YEAR AND WEVE BEEN DRIVING IT WITH A NEWBORN BABY NOT KNOWING THAT THEY HAVENT FIXED THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416712May 15, 2021
POWER TRAIN
I PURCHASED MY VEHICLE APRIL 2020. DROVE FINE FOR A WHILE AND THEN STARTED TO SHUTTER AND SHAKE WHEN TAKING OFF FROM A STOP. I LITERALLY HAVE TO FLOOR IT TO GET IT TO QUIT. THIS SEEMS TO BE GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416465May 13, 2021
UNKNOWN OR OTHER
TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER. THE VEHICLE INDEPENDENTLY DECELERATED. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE WITH THE VEHICLE CONTINUING TO SHUDDER. THE VEHICLE WAS TAKEN TO BEECHMONT FORD, INC. (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513) 275-1048) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC PERFORMED SERVICE UNDER NHTSA CAMPAIGN NUMBER: 18V735000/19V515000 (FUEL SYSTEM, GASOLINE) WHICH FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415919May 10, 2021
POWER TRAIN
I NEED THE CONTROL MODULE FOR THE TRANSMISSION SYSTEM AND THE PART IS ONLY AVAILABLE AT THE FORD DEALERSHIP. I WAS UNABLE TO GET THE PART BECAUSE THEY HAVE 20,000 ON BACK ORDER BECAUSE THIS HAS BEEN A COMMON ISSUE. THIS PART CAUSES MY TRANSMISSION TO GO HAYWIRE AT TIMES. OFTEN SENDING MY RPMS TO HIGH LEVELS AS SOON AS I ATTEMPT TO ACCELERATE. THE LAST TIME THIS HAPPENED I WAS DROPPING MY SON OFF AT DAYCARE AND THE CAR JOLTED FORWARD AS SOON AS I HIT THE GAS TO LEAVE MY DRIVEWAY AND AS I STARTED TO ACCELERATE TO THE SPEED LIMIT OF 45 MPH I COULD HEAR MY ENGINE WORKING REALLY HARD AND THE RPMS WERE ALL THE WAY UP AT 3. MY CAR WAS STRUGGLING TO SWITCH GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415975May 10, 2021
POWER TRAIN
THE DPS6 POWERSHIFT TRANSMISSION USED IN THE 2013 FORD FOCUS HAS WELL KNOWN PROBLEMS WITH SHUDDERING AND JERKING WHILE ACCELERATING IN LOW GEARS. DURING RAIN WHEN THE STREETS ARE WET IT JERKS ENOUGH TO CAUSE THE CAR TO LOSE TRACTION MAKING IT IMPOSSIBLE TO SAFELY ACCELERATE THROUGH AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415403May 6, 2021
STEERING
STEERING FELT A LITTLE STICKY. LAST NIGHT I LOST ALL POWER STEERING AND AN ALERT CAME UP THAT SAID 'STEERING FAULT SERVICE NOW' AND THIS MORNING I STARTED IT AND IT SAID 'STEERING LOSS PARK SAFELY' AND THE STEERING WHEEL DOESN'T MOVE AT ALL. ALMOST WENT OFF THE ROAD WHEN I LOST POWER STEERING LAST NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415039May 3, 2021
FUEL/PROPULSION SYSTEM
MY CAR WHEN AT IDLE OR DRIVING AT LOW RPM (900-2000) WILL STALL OUT AND NOT START FOR A WHILE. IVE REPLACED FUEL PRESSURE SENSORS AND THE INJECTION PUMP, AND IT STILL STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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