Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#763941July 8, 2002
SUSPENSION:FRONT
WEAK SPRING FRONT. DEALER REPLACED SPRINGS, SHOCK MOUNTS, SHIELDS, AND BEARINGS ON 10/13/2001. ON 02/07/2002 DEALER REPLACED BEARING ASSEMBLY, MOUNTING ASSEMBLY AND DAMPER ASSEMBLY FOR SHOCK ABSORBER 'BINDING'. ON 05/23/2002 DEALER REPLACED MOUNTING ASSEMBLY AND BEARING ASSEMBLY FOR SHOCK ABSORBER. ALSO INSTALLED CORRECTION KIT FOR 'LOOSE' STABILIZER END. WITH ALL THE ABOVE REPAIRS, I HAVE TO HAVE THE CAR REPAIRED FOR THE FOURTH TIME BECAUSE IT'S HAVING THE SAME SYMPTOMS AS THE PREVIOUS THREE TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763882July 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM:IGNITION, PARKING BRAKE:CONVENTIONAL
SINCE PURCHASED. ON FOUR SEPARATE OCCASIONS MY CAR HAS STOPPED WHILE DRIVING. HERE IS A BRIEF RUNDOWN OF ADDITIONAL PHYSICAL PROBLEMS IVE HAD WITH THE CAR, WHICH INCLUDE BUT ARE NOT LIMITED TO:3 MONTHS: THE EMERGENCY BRAKE WENT OUT. THE BRAKES HAD TO BE REPLACED (2 TIMES). THE GAS GAUGE STUCK ON EMPTY (TWICE). I FELT A CONSTANT PULSATING ON THE CLUTCH. THE DEALER TOLD ME THAT ALL NEW CARS HAVE THAT FOR UP TO 3 MONTHS WHILE THEY GET USED TO NEW CHEMICALS RUNNING THROUGH THEIR SYSTEM. NEARLY 2 YEARS LATER, THE PULSATING IS STILL THERE. THE CAR EXPLODED. I PARKED MY CAR ON A HILL, WITH THE EMERGENCY BRAKE UP. THEN I HEARD SOME CLICKING AND A LARGE BOOM. I TURNED AROUND TO SEE SPARKS AND SMOKE POURING OUT OF MY HOOD, A HORRIBLE SMELL ENGULFED THE NEIGHBORHOOD, AND MY CAR (WITH THE EMERGENCY BRAKE UP) WAS ROLLING DOWN A HILL TOWARDS AN INTERSECTION. THE OIL PRESSURE UNITED HAD TO BE REPLACED. THERE WAS A PROBLEM WITH THE CLUTCH. THE CAR TRUNK WOULD NOT OPEN. 6 MONTHS: THE BRAKES HAD TO BE REPLACED AGAIN. THEY STILL SQUEAKED EXCESSIVELY. THEY STILL SOUNDED LIKE THEY WERE SCRAPPING. I TOOK IT BACK IN TO A DEALERSHIP AND THEY TOLD ME THE 2000 FORD FOCUS HAD A BRAKE PROBLEM AND THERE WAS NOTHING THAT COULD BE DONE ABOUT IT. EVEN AFTER REPLACED, THE BRAKES WOULD TAKE MUCH PRESSURE BEFORE COMING TO A STOP AND WOULD SQUEAK. THE TRUNK WOULD SOMETIMES NOT SHUT. THE EMERGENCY BRAKE WOULD NOT ALWAYS WORK. THE FRONT TIRE KEPT GOING FLAT. FORD SAID IT WAS MY DRIVING. I PAID TO HAVE IT REPLACED AND THE NEW TIRE KEPT GOING FLAT. THEY SAID THE NEW TIRE WAS DEFECTIVE AND REPLACED IT AND THE STEM. W/IN THE FIRST 2 YEARS: ON AT LEAST 11 OCCASIONS THE CAR WOULD NOT START UNTIL TURNED OVER A COUPLE OF TIMES. THE CAR HAS LOW PICK UP. THE CHECK ENGINE LIGHT WAS STUCK ON. ENGINE LIGHT WAS STUCK ON. THE GAS TANK NEEDED A NEW PART. THE STICK WILL NOT ALWAYS GO INTO REVERSE. WHEN THE HEAT IS ON FOR OVER 15 OR SO MINUTES A HEAVY BURNING SMELL IN CAR. BEARINGS/SHOCK PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013367July 5, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES DON'T HOLD WHEN APPLIED, ALMOST CAUSING AN ACCIDENT. UNABLE TO STOP VEHICLE. HAD PART REPLACED SEVERAL TIME. ALSO, FRONT END SHAKES AND THERE IS A KNOCKING NOISE UNDER GAS PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763782July 3, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY WOULD NOT GO INTO THE SWITCH, WHEN IT FINALLY DID I WAS UNABLE TO TURN IT- THE TOW TRUCK DRIVER SAID HE'D SEEN SEVERSL OF THESE FOCUS' HAVING THIS PROBLEM- VEHICLE WAS TOWED TO DEALER ON SUNDAY- THEY WORKED ON IT MONDAY AND UNTIL 2 PM TUESDAY - CHARGED FULL COST FOR LABOR AND PART- THERE IS QUITE A HISTORY BEING BUILT IN YOUR FILES OF THIS PROBLEM. IN THE PAST THERE WOULD ALMOST NEVER BE A PROBLEM WITH KEYS NOT TURNING IN IGNITION SWITCHES. I WILL ALSO CONTACT FORD ABOUT THIS BUT WANTED TO GET THIS ONTO YOUR LIST FIRST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763788July 3, 2002
AIR BAGS:FRONTAL
PREVIOUS CRASHED WITH $7,000 EXTERIOR FRONT AND REAR DAMAGE - AIR BAGS DID NOT DEPLOY - THE AIRBAGS DEPLOYED ON A ROLL INTO ANOTHER VECHICLE CAUSING NO VEHICLE DAMAGE OTHER THAN THAT CREATED BY THE DEPLOYED AIRBAGS - IE FRONT WINDSHIELD WAS SHATTERED AND DRIVER SUSTAINED BURN ON LEFT FOREARM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8013256July 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER STATES THE REAR BRAKE PADS ON THE VEHICLE FAILED WHILE THE CONSUMER WAS DRIVING, AFTER TAKING THE VEHICLE INTO THE DEALER THE DEALER NOTED THAT THE PADS HAD WOREN OUT TO FAST.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013179July 2, 2002
EQUIPMENT:ELECTRICAL
CIGARETTE LIGHTER WOULD POP COMPLETELY OUT OF SOCKET ONTO FRONT SEAT/FLOOR OR ONTO REAR SEAT. VEHICLE BEEN TO DEALER ON FIVE OCCASIONS AND PROBLEM STILL OCCURRING. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763756July 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE HAS BEEN BROUGHT TO FORD DEALER 4 TIMES FOR BRAKE PROBLEMS. THE FIST ONE AT 6,000 MILES AND ABOUT EVERY 6,500 MILES THEREAFTER. I AM SO TIRED OF HAVING TO HAVE THESE FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763690July 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
NO ACTUAL CRASH. TOOK CAR IN TO SERVICE A RECALL NOTICE FOR THE WIPER GEAR COVER, MECHANIC DISCOVERS THAT THE BRAKE PADS ARE WORN DOWN TO 1 MILLIMETER AND THE CAR IS TOO DANGEROUS TO DRIVE. HE ALSO SAYS THEY HAVE WORN DOWN BC THE CAR IS NOT BEING DRIVEN PROPERLY. THE VEHICLE IS ONLY A YEAR AND A HALF OLD AND ONLY HAS 14500 MILES ON IT, ITS NOT POSSIBLE THAT ITS NOT DRIVEN PROPERLY SINCE IT DOESN'T GET DRIVEN ENOUGH. I'VE RESEARCHED THIS ON A SITE CALLED WWW.FORDFOCUSBRAKEPROBLEMS.COM AND THERE ARE A NUMBER OF PEOPLE HAVING THE SAME PROBLEMS AT ABOUT THE SAME MILEAGE. FORD MUST BE INSTALLING SHODDY BRAKE SYSTES FOR THIS TO BE HAPPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763693July 1, 2002
SEATS:FRONT ASSEMBLY:RECLINER
WHILE EXITING THE REAR SEAT, THE PASSENGER SEAT BACK RELEASE ASSEMBLY BROKE (PART NUMBER YS426161184AA). WHEN I EXAMINED THE BROKEN PART IT WAS OBVIOUS THAT THE CLEVIS HAD BROKEN FROM "METAL FATIGUE" FAILURE. I BROUGHT MY FOCUS INTO THE DEALER THE NEXT DAY. TO MY SURPRISE, I DISCOVERED THAT ANOTHER FORD FOCUS, SAME YEAR, SAME MODEL, HAD EXPERIENCED THE SAME FAILURE, SUGGESTING THAT THE CASTING / FORGING FOR THAT PART IS FAULTY. THE PARTS DEPARTMENT JUST RECEIVED THE PART TO REPAIR THE OTHER FOCUS. THE DEALERSHIP IS INVESTIGATING, FOR ME, THE MILAGE OF THE OTHER VEHICLE. I WILL UP DATE THIS REPORT WHEN THE MILAGE OF THE OTHER FOCUS IS KNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763696July 1, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
I CANNOT START MY 2000 FORD FOCUS BECAUSE THE IGNITION KEY WILL NOT TURN IN THE STEERING COLUMN - I CALLED THE DEALER WHERE I BOUGHT IT - THE SERVICE DEPARTMENT GAVE ME AN ESTIMATE OF $350 OVER THE PHONE AND SAID TO SAVE THE RECEIPT SINCE THIS MAY BECOME A RECALL - IN THE MEANTIME I AM UNABLE TO USE THE VEHICLE TO DRIVE TO WORK UNTIL I CAN COME UP WITH AT LEAST $350.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763724July 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS IS THE SECOND TIME THE DEALER IS CHARGING ME FOR THE EXACT SAME PROBLEM. I ALMOST KILLED MYSELF AND MY GIRLFRIEND ON THE FREEWAY. THE BRAKES STARTING MAKING THIS SUDDEN GRINDING NOISE AND WERE NO LONGER EFFECTIVE, I HAD TO USE THE HAND BRAKE AND ENGINE BRAKE TO GET OUT OF IT WITHOUT HITTING ANYBODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763612June 28, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WOULD NOT GO ALL THEY WAY IN IGNITION CYLINDER. CYLINDER REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012931June 28, 2002
SUSPENSION:FRONT:WHEEL BEARING
RIGHT WHEEL FEEL OFF WHILE PULLING INTO A PARKING LOT. DEALER NOTIFED AND STATED THAT FRONT WHEEL BEARING FAILED, AND NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012853June 27, 2002
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING VEHICLE WILL JERK, AND THEN STALL OUT. CONTACTED DEALER. DEFECT IN ACCELERATOR CABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763574June 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ELECTRICAL SYSTEM:IGNITION
BRAKE PADS AND ROTORS HAD TO BE REPLACED TWO TIME ALREADY. I AM VERY CONCERNED WITH ENGINE STALLING AND OTHER TROUBLING REPORTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566260June 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER EXPERIENCED PROBLEMS WITH ENGINE SHAKING, ALMOST TO THE POINT OF CUTTING OFF WHEN COMING TO A STOP LIGHT.*TT THE LOCAL DEALER WAS UNWILLING TO LOOK AT THE VEHICLE FREE OF CHARGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012559June 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY AT VARIOUS SPEEDS. TAKEN TO DEALER 3 TIMES, CANNOT DUPLICATE PROBLEM.*AK MANUFACTURER NOTIFIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012601June 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SEAT BELTS:FRONT:ANCHORAGE, STRUCTURE
AT 35MPH, VEHICLE SHUTS OFF. COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK. CONSUMER STATES THE VEHICLE HAS BEEN IN THE SHOP 7 TIMES FOR THE SAME PROBLEM, CONSUMER COMPLAINED OF WIND NOISE INSIDE THE VEHICLE, THE SEAT BELTS WERE INOPERABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763439June 25, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MYON 3/27/02 CAR BURNED DOWN IN MY YARD . I REALLY NEED SOME HELP TO RESOLVE THIS THIS THE THIRD TIME I HAVE FILLED OUT THIS FORM WITH NO RESPONSE AT AT ALL. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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