Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10790724November 16, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO CLOSE THE DRIVER SIDE DOOR, THE LOCK FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,646.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790453November 15, 2015
UNKNOWN OR OTHER
FOR THE THIRD TIME IN SIX MONTHS, MY CAR WILL NOT START. IT WAS FORTUNATELY PARKED IN MY GARAGE. THERE IS POWER. THE ONBOARD COMPUTER HAS ERASED ITSELF EACH TIME. EACH TIME, I'VE BEEN TOLD ITS A TRANSMISSION PROBLEM, AND THAT ITS COVERED BY WARRANTY. IT'S GOTTEN TO THE POINT WHERE I DON'T EVEN TRUST MY CAR TO DRIVE IT ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790477November 15, 2015
STEERING
THE CHROME TRIM ON THE STEERING WHEEL HAS BEGUN TO PEEL IN MULTIPLE PLACES. THIS WAS BROUGHT TO MY ATTENTION AFTER SOME OF THE PEELED AREAS LACERATED MY FINGERS WHILE DRIVING, CAUSING ME TO ABRUPTLY PULL MY HAND OFF OF THE STEERING WHEEL AND SWERVE THE VEHICLE. I ATTEMPTED TO GRAB THE STEERING WHEEL AGAIN AS MY FINGERS WERE BLEEDING. VEHICLE WAS IN MOTION ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10790499November 15, 2015
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE MOVING TRANSMISSION DISENGAGES GEAR VEHICLE NEEDS TO BE RESTARTED TO RESET TRANSMISSION,VEH STOPPED AT TRAFFIC CONTROL DEVICE LIGHT, STOP SIGN,RAILROAD CROSSING TRANSMISSION DISENGAGES GEAR. VEH NEEDS TO BE SHUT OFF AND RESTARTED TO BE ABLE TO MOVE. VEH IN SAID SITUATION REFUSES TO ACTKNOWLEDGE PARK SIGNAL SO. THAT IT CAN BE RESTARTED.VEH HAS BEEN IN MOTION AND HAD THIS HAPPEN VEH HAS BEEN STOPPED AND THIS HAS HAPPENED THIS IS ON GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790346November 14, 2015
STEERING
TODAY TWICE THE CAR STEERING WHEEL WAS HARD TO DRIVE THEN WHEN I PULLED OVER, THE LIGHT CAME ON DASHBOARD AND SAID POWER STEERING ASSIST FAILED SERVICE REQUIRED. WHAT IF I WAS NOT ABLE TO PULL OVER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790360November 14, 2015
STRUCTURE:BODY
DRIVER SIDE DOOR SUDDENLY WILL NOT LATCH, CREATING A DANGEROUS SAFETY HAZARD. THE DOOR REMAINS OPEN PREVENTING THE VEHICLE TO BE DRIVEN WITHOUT SOME KIND OF STRAP HOLDING THE DRIVER'S DOOR CLOSED TO PREVENT IT FROM SWINGING OPEN WHILE THE VEHICLE IS IN MOTION. THIS TYPE OR CONTRAPTION IMPAIRS THE DRIVER FROM DRIVING SAFELY AND COULD POTENTIALLY CAUSE AN ACCIDENT IF SUDDENLY SWINGS OPEN, EVEN WORSE PERSON CAN FALL OUT OF VEHICLE IF THIS FAILURE WAS TO HAPPEN WHILE THE VEHICLE IS IN MOTION. FORTUNATELY, THIS HAPPENED TO US AS WE HAD ARRIVED AND PARKED OUR CAR. ONCE THE DOOR WAS OPENED AND THE DRIVER EXITED THE VEHICLE THE DOOR WOULD NOT LATCH CLOSED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790363November 14, 2015
POWER TRAIN
TRANSMISSION BUCKS, SHUTTERS, LAGS, LURCHES AND SLIPS. OFTEN CREATES A SERIOUS SAFETY CONCERN. I ALMOST HIT PEOPLE IN A CROSSWALK ONE DAY WHEN I TRIED TO ROLL FORWARD A FEW FEET TO THE STOP LINE ON THE STREET AND THE VEHICLE LURCHED FORWARD. I HAVE BEEN PULLING OUT IN TO TRAFFIC SEVERAL TIMES WHERE IT LAGS OR SLIPS AND I'VE ALMOST BEEN HIT. FORD TELLS ME THIS IS ALL NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790097November 13, 2015
POWER TRAIN
THE TRANSMISSION IS SHUTTERING AND THE CARS DOES NOT ACCELERATE. THE TRANSMISSION STOPPED WORKING ON TUESDAY. WAS ON THE EXPRESSWAY AND THE TRANSMISSION QUIT WHILE CAR WAS GOING 50MPH. I HAVE BEEN TOLD NUMEROUS TIMES BY FORD EMPLOYEES THAT THIS IS HOW THE CAR WORKS. SHUTTERING, NOT ACCELERATING, STALLING OUT. CAR IS CURRENTLY AT DEALERSHIP. I WAS GIVEN THE TIMEFRAME OF 3-4 WEEKS TO BE FIXED, THE BEST TIMEFRAME OF THE 4 DEALERSHIPS I CALLED. 59,800 MILES ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790099November 13, 2015
ENGINE, POWER TRAIN
AFTER DRIVING FOR 40 MINS, THE CHECK ENGINE LIGHT CAME ON. I WAS IN STOP AND GO TRAFFIC AND FROM STOP (0 MPH) TO 30 MPH THE TRANSMISSION WOULD DOWNSHIFT VIOLENTLY AND STALL. I WOULD GIVE IT GAS, BUT THE CAR WOULD NOT MOVE AND THE ENGINE WOULD REV UP AND LUNGE FORWARD VIOLENTLY CAUSING CARS TO ALMOST HIT ME IN THE REAR. I PUT IN A SIMILAR COMPLAINT A FEW YEARS AGO ABOUT A SHUTTERING WHEN ACCELERATING FROM A STOP AFTER 40 + MINS OF DRIVING. THIS IS UNACCEPTABLE FOR A CAR COMPANY TO ALLOW THIS CAR OUT ON THE STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790146November 13, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE AND THE REAR DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790340November 13, 2015
ENGINE, POWER TRAIN, STEERING
OWNED CAR FOR 2 YEARS, IN SHOP 5 TIMES SO FAR FOR DCT ISSUES. CAR IS COMPLETELY UNPREDICTABLE AND GOING TO CAUSE ME TO GET IN AN ACCIDENT! SOMETIMES I HIT THE ACCELERATION AND IT LURCHES FORWARD UNEXPECTEDLY CAUSING ME ALMOST TO REAR END SOMEONE. OTHER TIMES I HIT THE GAS EXPECTING IT TO GO AND I GET A REALLY SLUGGISH RESPONSE TO THE POINT WHERE I'M SCARED ANOTHER VEHICLE WILL HIT ME, SO I WILL FLOOR IT TRYING TO GET IT TO MOVE, THIS WILL RESULT IN THE BACK WHEELS LOCKING UP AND FISH TAILING! I HAVE HAD AT LEAST SIX MOMENTS IN THIS WEEK WHERE THE CAR RESPONDED UNEXPECTEDLY AND MADE ME THINK I WAS GOING TO GET IN AN ACCIDENT. TONIGHT IN RUSH HOUR I WAS MAINTAINING A SPEED OF ABOUT 20 MPH, THE CAR DECIDED TO DOWNSHIFT AND SEND MORE FORWARD A FEW YARDS. I WANT SO BADLY TO GET RID OF THIS CAR AS I HAVE A BABY, BUT I'M VERY UPSIDE DOWN ON IT. I HAVE VARIOUS WARRANTIES BUT HAVE BEEN WARNED BY FORD THAT THEY ARE A "ONE TIME GET OUT OF JAIL FREE CARD" AND IF THE CAR COMES IN FOR THE SAME REPAIR IT PREVIOUSLY HAD IT WILL NO LONGER BE UNDER WARRANTY! THIS IS HORRIBLE, MY CAR IS CONSTANTLY IN THE SHOP FOR THE SAME TRANSMISSION ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790078November 12, 2015
STRUCTURE:BODY
THE REAR DOOR LATCH ON THE DRIVER'S SIDE SUDDENLY FAILED WITH THE DOOR FLYING OPEN. THE DOOR WILL NOT LATCH. THE LATCH IS MADE OF PLASTIC. THIS IS AN EXTREME SAFETY HAZARD AND IT IS JUST A MATTER OF TIME UNTIL SOMEONE FALLS OUT OF A MOVING VEHICLE AND IS KILLED OR INJURED. FORD HAS ALREADY RECALLED THE FIESTA AND OTHER MODEL(S) FOR THE SAME FAILURE. I CALLED FORD AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THE FAILURE. THEY DID SAY THAT THEY WERE AWARE OF A LARGE NUMBER OF FAILURES BUT WOULD NOT ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789766November 11, 2015
POWER TRAIN
2012 FORD FOCUS, PURCHASED USED IN 2015 WITH 6K MILES, HAS BEEN JOLTING AND FAILING TO ACCELERATE WHILE DRIVING ON STREETS/HIGHWAYS AND HAS BEEN IN FOR ASSESSMENT AND REPAIR 2 TIMES; CURRENTLY UNDER REPAIR FOR A 3RD TIME AS OF TODAY (11/11/15).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789764November 11, 2015
POWER TRAIN
VEHICLE HAS BEEN IN FOR SERVICE 6 TIMES FOR THE SAME TRANSMISSION ISSUES: DRAGGING, BUCKING, LOSS OF ACCELERATION. I HAD A CLUTCH REPLACED ON NOV. 4TH AND AFTER ONLY DRIVING 100 MILES I LOST ALL TRANSMISSION POWER TO THE CAR AND WAS STRANDED ROADSIDE. THE FORD DEALER SERVICE MANAGER SAID FORD IS AWARE OF THE ISSUES AND NONE OF THE REPAIRS WILL CORRECT THE PROBLEM.THE WARRANTY IS ONLY EXTENDED UNTIL 100,000 MILES AND THEN OUT OF POCKET WILL OCCUR. THE CAR IS UNSAFE AND JUST STOPS IN THE MIDDLE OF DRIVING. FORD JUST MAKES THE SANE FIXES AND STATES THE CAR IS SUPPOSE TO DRIVE THIS WAY. CARS JUST DON'T STOP RUNNING MID ACCELERATION AND JERK SO HARD THE CAR BUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789811November 11, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
THE LEFT HAND BACK DOOR LATCH BROKE. THE DOOR WILL NOT LATCH AND MY WIFE IS KEEPING THE DOOR CLOSED WITH THE SEAT BELT. THE CAR WAS IN A PARKING LOT AND WHEN MY DAUGHTER GOT IN THE DOOR WOULD NOT LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789815November 11, 2015
STEERING
AFTER TCM RECALL REPLACEMENT THE STEERING WOULD WANDER. BY THIS I MEAN LOOSE WHEEL AT HIGH SPEEDS WITH TOUGH SPOTS. NEW TIRES AND ALIGNMENT HAVE BEEN DONE WITH NO CORRECTION OF THIS PROBLEM. FORD WILL NOT ADMIT AN ISSUE AND WILL ONLY DIAGNOSE AFTER I AGREE TO PAY THEM FOR DOING SO. NOT GOING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789466November 10, 2015
WHEELS
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN EXPLOSIVE ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE. THE CONTACT NOTICED BURNT RUBBER AND SMOKE COMING FROM THE TIRE. THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT THEN NOTICED THAT THE FRONT AND REAR DRIVER SIDE TIRES BLEW OUT AND WERE DEFLATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HBT BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789348November 9, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SLIPPED OUT OF GEAR, THE TRANSMISSION LIGHT ILLUMINATED, AND THE VEHICLE OVERHEATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND LEFT THE VEHICLE THERE UNTIL THE NEXT DAY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, BUT IT STALLED WHITOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789078November 8, 2015
STRUCTURE:BODY
DRIVERS SIDE REAR DOOR NO LONGER LATCHES, FORD DEALER QUOTED $430 TO REPAIR. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED BY FORD. WE MANAGED TO GET THE DOOR TO LATCH BY CLAMMING THE DOOR, FORTUNATELY IT HAS NOT POPPED OPEN WHILE PARKED OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788813November 6, 2015
STEERING
WHILE LEAVING HOME FOR WORK DURING THE MORNING OF NOVEMBER, 5TH, 2015, THE 2012 FORD FOCUS WOULD NOT TURN LEFT OR RIGHT WHEN BACKING OUT OF THE DRIVEWAY. LATER IN THE DAY, THE CAR STOPPED TWICE IN THE MIDDLE OF TRAFFIC. THE STEERING GOES AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL LEFT OR RIGHT. IT WAS TAKEN TO THE LOCAL DELEARSHIP (SUPREME FORD) AND THEY QUOTED $1905.51 TO REPLACE THE ELECTRIC STEERING RACK. THAT'S NOT INCLUDING THE $108 UPFRONT PAYMENT FOR DIAGNOSING THE PROBLEM. FORD NEEDS TO RECALL THIS MODEL AS I'M NOW RESEARCHING LOTS OF CONSUMERS HAVING THE SAME ISSUE. ARE THEY WAITING FOR SOMEONE TO SERIOUSLY INJURY THEMSELF? THIS IS VERY SCARY TO HAVE EXPERIENCED. SOMETHING MUST BE DONE. IT'S NOT RIGHT FOR THE CONSUMER TO PAY FOR A MANFACTURING DEFECT IN FORD'S ELECTRONIC POWER ASSISTED STEERING (EPAS) THAT THEY WON'T RECOGNIZE AS A PROBLEM. DON'T OUR LIVES MATTER????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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