Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10582909April 15, 2014
ENGINE, UNKNOWN OR OTHER
FORD FOCUS ST '14 : ON STARTUP THE ENGINE REVS TO 1500 THEN DOWN TO <500RPM AND ALMOST STALLS. IN ADDITION, SOMETIMES WHILE DRIVING, IF THE CLUTCH IS DEPRESSED THE ENGINE REVS WILL RAPIDLY DECREASE TO THIS NEAR STALL POINT CAUSING LOTS OF ENGINE SHUTTER. THERE IS A TSB (13-9-7) RELEASED, BUT THE ENGINE IS THROWING 0 CODES WHEN THE ENGINE SHUTTER HAPPENS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582949April 15, 2014
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
TROUBLE WITH THE DUAL CLUTCH AUTOMATIC TRANSMISSION FROM THE FIRST DAY OF OWNERSHIP. THE CAR NOW HAS 6K MILES AND THE PROBLEMS PERSIST. THE FOLLOWING PROBLEMS ARE EVEN WORSE DURING COLD WEATHER: THE TRANSMISSION SHIFTS POORLY, ROUGHLY, MISSES SHIFTS, CHOOSES THE WRONG GEAR FOR THE VEHICLE SPEED, DISENGAGES AND SENDS THE ENGINE TO REDLINE THEN DROPS INTO GEAR WITH A BANG AND EITHER SLOWS THE VEHICLE WITH ENGINE BRAKING BECAUSE THE GEAR IS TOO LOW, OR LUGS THE ENGINE WITH NO ACCELERATION BECAUSE THE GEAR IS TOO HIGH. THE TRANSMISSION IS ALWAYS SHIFTING, AND SEEMS 'CONFUSED' AS TO WHAT GEAR THAT IT SHOULD BE IN. IN CITY DRIVING, IF I NEED TO SUDDENLY BRAKE, WHEN I RE-APPLY THE THROTTLE AGAIN, THE TRANSMISSION HANGS BETWEEN GEARS AND THE ENGINE REVS TO REDLINE THEN DROPS INTO GEAR AND CHIRPS THE TIRES. THE TRANSMISSION ALSO MAKES GRINDING NOISES WHEN CHANGING FROM 1ST TO 2ND GEAR. ALSO VERY SLOW TO DROP TO A LOWER GEAR WHEN THROTTLE IS PRESSED FOR QUICK ACCELERATION. TAKES ABOUT 2 SECONDS FOR IT TO DOWNSHIFT AND THEN ACCELERATE. ALSO, THE GEAR INDICATOR ON THE CONSOLE (PRNDS) DOESN'T LINE UP WITH THE SHIFTER OR ILLUMINATE TO SHOW WHICH GEAR IS SELECTED, SO IT'S DIFFICULT TO TELL WHETHER I'VE SELECTED REVERSE, NEUTRAL, OR DRIVE. IN ADDITION, THE DISPLAY ON THE INSTRUMENT PANEL THAT SHOWS THE GEAR SELECTION SOMETIMES TAKES OVER 30 SECONDS TO ILLUMINATE OR 'BOOT UP' TO INDICATE WHAT GEAR IS SELECTED. I OFTEN END UP IN NEUTRAL WHEN I THINK I'VE CHOSEN REVERSE OR DRIVE WHILE I WAIT FOR THE INSTRUMENT PANEL INDICATOR TO 'BOOT UP'. THE DEALERSHIPS SAY THAT I HAVE THE CURRENT SOFTWARE, AND, "THEY ALL DO THAT." DANGEROUS, AND WILL PROBABLY ADD UP TO VERY EXPENSIVE REPAIRS AS IT CAN'T POSSIBLY BE RELIABLE UNDER THESE CONDITIONS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579310April 11, 2014
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR HAS SEVERAL ISSUES WHICH ARE NOT SAFE TO DRIVE WITH AND DEALERSHIP CANNOT FIX THEM: 1. VIBRATION ON THE BRAKE PEDAL WHEN I LET THE CAR GO FROM A STOP BEFORE PUSHING THE GAS. 2. TRANSMISSION IS JERKY WHEN I ACCELERATE, IT SEEMS TO STOP, GO BACK AND FORTH, AS IF SOMEBODY'S PULLING ME BACK 3. ANTIFREEZE SMELL WHEN I TURN ON THE AC (HAVE A HEADACHE) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578985April 10, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, STEERING
PURCHASED A 2014 FORD FOCUS SE ON JANUARY 4, 2014 AND HAVE HAD PROBLEMS SINCE DRIVING IT OFF THE DEALERSHIP PARKING LOT. WHEN DRIVING THE VEHICLE, THE STEERING WHEEL BOUNCES OR SWAYS BACK AND FORTH. THE FEEL IS SIMILAR TO WHEN IT IS WINDY AND THE CAR IS CAUGHT IN AN AIR GUST. WHEN DRIVING ANY DISTANCE OR A SPEED OVER 10 MPH, THE DRIVER MUST HOLD ONTO THE STEERING WHEEL TO KEEP THE CAR IN THE LANE OF TRAFFIC. THE STEERING WHEEL SWAYS ONE WAY AND ONCE YOU CORRECT IT IS NECESSARY TO CORRECT THE OPPOSITE WAY. THE CAR IS DRIVEN TO AND FROM WORK APPROXIMATELY 17 MILES ONE DAY DAILY. BY THE TIME I ARRIVE AT WORK OR HOME MY HANDS HURT FROM HOLDING THE STEERING WHEEL SO TIGHTLY. PRIOR TO THE THIRD VISIT TO THE SERVICE DEPARTMENT FOR THE STEERING ISSUE, A NEW PROBLEM AROSE. AFTER BREAKING TO STOP THE CAR, I LIFTED MY FOOT OFF OF THE BREAK, THE VEHICLE ACCELERATED FORWARD FAST ENOUGH TO SQUEAL THE TIRES. APPLIED THE BREAK AGAIN, STOPPED, REMOVED FOOT TO ACCELERATE AND CAR ACCELERATED ON ITS OWN AGAIN. THIS IS BECOMING AN ONGOING ISSUE. AS OF APRIL 9, 2014 THE VEHICLE HAS BEEN IN AT THE FORD DEALERSHIP FOUR TIMES, EACH TIME TO BE TOLD THERE NO PROBLEMS CAN BE FOUND WITH THE CAR. IT DRIVES THE SAME AS EVERY OTHER VEHICLE OF THE SAME MAKE PER THE DEALERSHIP. I'VE BARELY MISSED HITTING THE CENTER BARRIER ON THE FREEWAY, TAKING OUT THE SIDE OF A DELIVERY TRUCK, ACCELERATED FORWARD AT A DANGEROUS SPEED IN HEAVY TRAFFIC, AND THE STEERING IS PROGRESSIVELY GETTING WORSE. THIS CAR IS UNSAFE FOR THE PUBLIC HIGHWAY. FORD CONTINUES TO SAY THERE IS NO PROBLEM WITH THE CAR. AFRAID TO DRIVE THE VEHICLE IN FEAR OF HURTING ANOTHER DRIVER OR MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578146April 8, 2014
POWER TRAIN
TRANSMISSION GRINDS AND SHUDDERS STARTING FROM 0 MPH, INTO SECOND GEAR, AND ALSO SOMETIMES INTO THIRD GEAR. THIS IS NOT A SAFE TRANSMISSION.. THE PROBLEM IS ONLY GETTING WORSE, AND I CAN'T IMAGINE WHAT THE TRANSMISSION WILL FEEL AND SOUND LIKE AT 2,000 MILES.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574332March 24, 2014
VEHICLE SPEED CONTROL, ENGINE
I BOUGHT THIS CAR BRAND NEW ON MARCH 10, 2014. ABOUT A WEEK AFTER HAVING IT I NOTICED WHEN I ACCELERATE IT GETS VERY JERKY AND THE RPMS SHOOT UP HIGHER THAN I'VE EVER SEEN IN ANOTHER CAR. THERE IS ALSO A GRINDING SOUND WHEN I AM ACCELERATING AND SOMETIMES EVEN WHEN I AM JUST DRIVING. I AM VERY CONCERNED, AND I AM TAKING IT BACK TO THE DEALERSHIP THIS AFTERNOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574388March 24, 2014
ELECTRICAL SYSTEM
MY FORD FOCUS (2014) SHUTS OFF AT IDLE. I HAVE TAKEN THE CAR TO GET FIXED TWICE. NOW THE DEALER HAS HAD MY CAR FOR A WEEK AND THEY ARE STILL TRYING TO FIND OUT WHAT THE PROBLEM IS. ALSO I HAVE FOUND ON THE ST FORMS THAT THERE IS A LOT OF FORD ST OWNERS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573283March 18, 2014
ENGINE, ELECTRICAL SYSTEM
2014 FORD FOCUS ST WITH MANUAL TRANSMISSION WHEN DECELERATING TO A STOP SIGN OR STOP LIGHT (APPROX 20-10 MPH), AND ENGAGING THE CLUTCH TO COAST WITH THE CAR IN NEUTRAL, THE CAR WILL ALMOST STALL (DROPS TO ABOUT ~500 RPM) AND THEN THE ENGINE "CATCHES ITSELF" AND WILL REV TO 1000-1200 RPM BEFORE SETTLING BACK TO A NORMAL 700-800 RPM IDLE. THIS HAPPENS AT RANDOM, BUT "AC/ON" ALSO INCREASES LIKELIHOOD OF OCCURRENCES. THIS HAPPENS EVERY TRIP. I STOPPED COUNTING AFTER 12 EVENTS IN THE FIRST SEVEN DAYS. THE CAR ALSO "HUNTS" FOR IT'S IDLE SPEED (WITH A WARMED ENGINE) AND VARIES FROM 700-1000 RPM, APPARENTLY AT RANDOM. THERE IS ALREADY A FORD TSB FOR THIS, TSB# 13-09-07, BUT IT CAN ONLY BE ACCOMPLISHED IF AN ENGINE COMPLETELY SHUTS DOWN AND THROWS A CHECK ENGINE LIGHT/CODE. DUE TO THE FACT THAT THIS COULD COMPLETELY SHUT OFF AN ENGINE WHILE STOPPING NEAR OTHER MOTORISTS, LIKE THE RECENT GM IGNITION ISSUE, I BELIEVE FORD SHOULD RECALL ALL THESE VEHICLES. IT IS A 45 MINUTE REPAIR AND APPROX $8 DOLLARS IN PARTS TO REPAIR TWO "CRIMPED WIRE CONNECTIONS" IN THE MAIN WIRING HARNESS, (S132 & S133). THEY NEED TO BE SOLDERED, NOT CRIMPED (6 BARE COPPER WIRES OVERLAID TOGETHER AND CRIMPED). I HAVE BEEN TO TWO FORD DEALERSHIPS BUT THEY ARE UNDER STRICT FORD GUIDELINES NOT TO ACCOMPLISH THE TSB UNLESS THERE IS A CHECK ENGINE LIGHT/CODE. I EVEN OFFERED TO PAY FOR THE REPAIR AND WAS TURNED AWAY BOTH TIMES. I BELIEVE IT IS BETTER TO ACCOMPLISH THIS TSB AND REMOVE THE CONCERN THAN TO WAIT FOR AN OWNER SAFETY ISSUE LEADING TO ENGINE SHUT DOWN AND AN ACCIDENT. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE ON FORUMS AT FOCUS ST.ORG: HTTP://WWW.FOCUSST.ORG/FORUM/FORUM.PHP [SEARCH FOR TSB 13-9-7]. THERE ARE YOUTUBE VIDEOS OF THIS EVENT AS WELL. PLEASE HELP FORD RESOLVE THIS ISSUE BEFORE IT HURTS SOMEONE. THANK YOU KINDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566411February 27, 2014
STEERING
WHILE DRIVING ON SNOW COVERED ROADS THE WHEEL WELLS FOR THE CAR BECAME PACKED WITH SNOW AND ICE. THE CLEARANCE OF THE VEHICLE DID NOT ALLOW FOR BEING ABLE TO CLEAR THE BUILDUP. STEERING WAS VERY DIFFICULT AND THE SNOW AND ICE BUILD UP WAS RUBBING ON ALL THE TIRES. EVEN AFTER PLACING THE VEHICLE IN A GARAGE I WAS ONLY ABLE TO CLEAR THE FRONT WHEEL WELLS, THE REAR WHEEL WELLS HAVE A FELT TYPE LINING THAT STICKS IN THE SNOW AND ICE SO IT CANNOT BE REMOVED AND RUBS ON THE TIRES DECREASING THE HANDLING OF THE VEHICLE. I CONTACTED THE DEALER AND THEY SAID THEY DO NOT HAVE ANY SUGGESTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566093February 26, 2014
POWER TRAIN
I WAS STOPPED AT A LIGHT IN A TRAFFIC JAM. WORRIED THAT I WOULD RUN OUT ELECTRICITY, I SHUT OFF THE CAR. WHEN I TRIED TO PROCEED, THE CAR WOULD NOT MOVE, AND A WARNING OF "SAFELY STOP NOW" ILLUMINATED ON THE DASH. I TRIED "RESTARTING" THE CAR SEVERAL TIMES. THE CAR WOULD SEEM TO "START," BUT WOULD NOT MOVE FORWARD -- AS IF THE GEAR WOULD NOT ENGAGE. AFTER SEVERAL MINUTES, AND WITH A POLICEMAN LEANING INTO THE WINDOW BARKING SUGGESTIONS, THE CAR STARTED AND PROCEEDED. PERHAPS, WHEN I STOPPED TRYING TO START THE CAR, THE CAR WHOLLY POWERED-OFF. ESSENTIALLY "POWER CYCLING" THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565557February 24, 2014
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
THE CAR WAS SCARY TO DRIVE ON THE HIGHWAY WITH UNCONTROLLABLE SWAYING HAD TO WHITE KNUCKLE THE STEERING WHEEL WITH COMPENSATION OF DARTY MOVEMENTS! BROUGHT TO THE DEALER THEY ALIGN IT 3 TIMES GOT BETTER BUT STILL NO COMPLETE REWARD. THEN FORD SAID REPLACE THE STEERING GEAR ! TEST DROVE HOME WITH MI SNOW ON THE ROADS WOW WAS IT SCARY TO DRIVE IT HOME EXTRA DARTING FISH TAIL EXPERIENCE. SINCE LAST REPAIR IT SEEMS TO GETTING BAD AGAIN 11000 MILE LATER WHILE DRIVING ON BUMPY ROADS IT DARTS BAD AND SWAY STEERING ! I BELIEVE ITS A COMB OF PROGRAMMING ISSUE OF STEERING GEAR AND RACK AND ROLL CONTROL !!! NEXT WILL NEED ENGINEER TO LOOK AT IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565403February 22, 2014
STEERING
STEERING SOMETIMES WANDERS AT HIGHWAY SPEEDS WHEN PROBLEM OCCURS THE WHEELS SEEM TO WANDER LEFT OR RIGHT AND SMALL CORRECTIONS ARE NEEDED TO KEEP THE CAR GOING STRAIGHT IN THE LANE PROPER LEVEL OF CORRECTION IS IMPOSSIBLE TO MAKE. AS YOU CORRECT IN ONE DIRECTION YOU NOW ARE WANDERING IN THAT DIRECTION. THIS CAUSES THE PROBLEM TO HAPPEN OVER AND OVER AGAIN. THE RESULT IS THE CAR "PING-PONGING" IN THE LANE PROBLEM IS INTERMITTENT, PROBLEM IS MORE PRONOUNCED AT HIGHER SPEEDS PROBLEM SEEMS TO OCCUR AFTER DRIVING THE CAR FOR 40+ MINUTES PROBLEM IS NOT "TORQUE STEER", THE PROBLEM HAS NOTHING TO DO WITH THROTTLE INPUT WIND SEEMS TO BE UNRELATED TO WANDERING SENSATION ROAD SURFACE QUALITY SEEMS TO BE UNRELATED TO ISSUE WHEN MAKING MINOR CORRECTIONS ON THE HIGHWAY: IF I ATTEMPT NOT TO OVERCOMPENSATE THEN I WILL VEER TOO FAR IN THE DIRECTION THAT THE CAR WAS WANDERING IN THE FIRST PLACE. YOU CAN'T NOT OVERCOMPENSATE WITH THE WAY IT BEHAVES. IT'S LIKE YOU EITHER DON'T COMPENSATE AT ALL OR YOU OVERCOMPENSATE, NOTHING IN BETWEEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558466January 4, 2014
STRUCTURE:BODY
I HAVE A 5 DOOR HB. ON THE DAY OF THIS INCIDENT, I HAD DRIVEN THE CAR SEVERAL TIMES WITH NO PROBLEMS (AND NO PRIOR PROBLEMS) AND THE CAR WAS FULLY WARMED, INSIDE AND OUT. THE WEATHER WAS DRY AND SUNNY, THE TEMPERATURE HAD CLIMBED FROM 17F THE PREVIOUS NIGHT TO 36F BY 11AM WHEN THIS INCIDENT REPEATEDLY OCCURRED. THE FRONT PASSENGER DOOR OPENED NORMALLY FROM THE OUTSIDE WHEN I PULLED THE HANDLE, BUT WHEN I ATTEMPTED TO CLOSE THE DOOR, IT WOULDN'T LATCH (IT BOUNCED BACK FROM THE DOOR JAMMED AND REMAINED AJAR) AND THE INSTRUMENT PANEL SHOWED AN 'OPEN DOOR' WARNING. THE LATCHING MECHANISM IN THE DOOR APPEARED TO BE IN THE PROPER POSITION, BUT COULD EASILY BE MOVED WITH MY FINGER (RESISTANCE WAS FELT IN THIS MECHANISM ON ALL OTHER DOORS.) AFTER SEVERAL ATTEMPTS, THE DOOR FINALLY APPEARED TO LATCH AND THE INSTRUMENT PANEL DID NOT SHOW AN 'OPEN DOOR' WARNING. WHEN BACKING OUT OF MY PARKING SPOT, AND AGAIN AFTER DRIVING APPROXIMATELY 100 FEET AT 10MPH, THE FRONT PASSENGER DOOR OPENED (FORTUNATELY, THE PASSENGER SEAT WAS UNOCCUPIED.) AFTER SEVERAL ATTEMPTS EACH TIME, I WAS ABLE TO AGAIN CLOSE THE DOOR. WHILE ON THE HIGHWAY GOING TO THE DEALERSHIP FOR INSPECTION/REPAIR, THE DOOR OPENED 3 SEPARATE TIMES AT HIGHWAY SPEEDS (APPROXIMATELY 55MPH.) IN ABOUT 6 MILES DISTANCE. WHILE DRIVING, I HAD TO DRIVE THE REMAINING DISTANCE LEANING OVER THE PASSENGER SEAT AND HOLDING THE INTERIOR PASSENGER DOOR HANDLE TO PREVENT THE DOOR FROM OPENING AGAIN BEFORE I ARRIVED AT THE DEALERSHIP. THE DEALERSHIP INSPECTED AND LUBRICATED THE LOCKS AND LATCHES, BUT FOUND NOTHING WRONG WITH THE DOOR. THE DEALERSHIP SERVICE ADVISOR TOLD ME THAT IT WAS "...NORMAL FOR THE DOORS TO COME OPEN OR NOT LATCH ON COLD DAYS.", AND OTHER CUSTOMERS HAD EXPERIENCED THE SAME PROBLEM IN THE LAST FEW DAYS. IT JUST OCCURRED AGAIN AT 4,032 MILES ON THE SAME DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554049November 28, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING ON THE FREEWAY THE CAR BEGAN TO DECELERATE, GAS PEDAL WAS NON RESPONSIVE. TRAVELING APPROXIMATELY 60-65 MPH IN 5TH GEAR. DECELERATION OCCURRED IN 5TH GEAR. WAS ONLY ABLE TO MAINTAIN SPEED IN 4TH GEAR, BUT WAS UNABLE TO GO ANY FASTER THAN 50- 55 MPH WITH GAS PEDAL TO THE FLOOR. VEHICLE DISPLAYED SOME SHUDDERING AND SLIGHT SPUTTER EFFECT. IF VEHICLE WAS PLACED BACK INTO 5TH GEAR DECELERATION WOULD CONTINUE. TACHOMETER SHOWED 3000 RPM REGARDLESS OF GEAR PLACEMENT. NO WARNING LIGHTS, OR CHECK ENGINE LIGHTS. TWO DAYS LATER VEHICLE HAD THE SAME SYMPTOM BUT ONLY MOMENTARILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552587November 16, 2013
POWER TRAIN
SIMILAR TO OTHERS GRINDING NOISE , CLUTCH IS SLIPPING . VERY BAD IN THE BEGINNING , GRINDING NOISE IS COMING JUST BECAUSE THE CLUTCH IS SLIPPING . IT IS VERY ANNOYING TO DRIVE THIS CAR IN THE CITY OR ON THE HWY , WILL YOU PASS SOMEONE WITH A SLIPPING CLUTCH ? WILL YOU TURN SOMEWHERE QUICK LIKE RIGHT ON RED ? NO . IS THAT SAFE ? NO FORD HAS ITS OPINION , SOUNDS LIKE SOON ALL CARS WILL HAVE A SLIPPING CLUTCH SOON AND THAT IS NORMAL AFTER TBS UPDATE ITS LITTLE BETTER BUT NOT ENOUGH . YOUR CAR IS LEARNING THE WAY YOU DRIVE !!!! MMMMM HOW OFTEN HAVE YOU SEEN A DRY CLUTCH DOING BETTER AFTER IT SLIPS , NEVER !!!! 2014 FORD FOCUS NOTICED THE PROBLEM AT 700 MILES . OIL LEAKAGE MAYBE THE PROBLEM , MANY PEOPLE SAID THAT IT IS FINE AFTER SEALS REPLACEMENT IN THE BEGGING BUT NOT AFTER . I AM VERY MECHANICALLY INCLUDED GUY AND I AM THINKING THAT THERE IS SOMETHING IS WRONG ABOUT THE TRANSMISSION SHAFTS OR CRANKSHAFT , NO MATTER HOW MANY SEALS THEY WILL INSTALL , IF THOSE MENTIONED ABOVE ARE BENT, NOT MACHINED CORRECTLY OR HAVE A PLAY THE SEALS WILL ALWAYS LEAK . IN THE RESULT THE OIL WILL CONTAMINATE THE CLUTCH . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551884November 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT STATED WHEN HE RELEASED THE BRAKE PEDAL THE VEHICLE BEGAN TO IMMEDIATELY TO ROLL BACKWARDS. THE VEHICLE ALSO SPUTTERED AND SHOOK WHILE ATTEMPTING TO INCREASE SPEED AND ALSO SPORADICALLY EMITTED A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE CLUTCH WAS BROKEN IN AND CALIBRATIONS WERE UP TO DATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 3215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551643November 9, 2013
POWER TRAIN
WHEN THE VEHICLE COMES TO A COMPLETE STOP IT ROLLS BACKWARDS BEFORE YOU CAN PLACE YOUR FOOT ONTO THE ACCELERATOR. THE VEHICLE WILL ALSO PULL ITSELF FORWARD OR BACKWARD FROM THE BOTTOM OF A HILL AND CLEARS THE HILL WITHOUT MANUAL ACCELERATION. THE TRANSMISSION SLIPS AND CAUSES A JERKING MOVEMENT WHILE PULLING OFF. IN ESSENCE, THE VEHICLE WILL CONTINUE ROLLING WHEN THE FOOT IS NOT ON THE BRAKE WHICH SERVES AS A POSSIBLE ACCIDENT RISK. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP IN WHICH IT WAS PURCHASED FROM AND I WAS TOLD BY THE MANAGER TO TAKE IT TO THE SERVICE DEPARTMENT WHERE I WAS THEN TOLD BY THEM THAT THE VEHICLE IS EQUIPPED WITH HILL ASSIST AND THAT IT IS SUPPOSED TO ACT IN THAT MANNER. IN THE FORD CAR MANUAL IT DOES MENTION THE ACTION OF HILL ASSIST BUT IT DOES NOT STATE THAT THE CAR IS SUPPOSED TO ROLL BACKWARD OR FORWARD UP A HILL WITHOUT HILL ASSIST BEING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550460November 1, 2013
STEERING
I BOUGHT THIS CAR NEW 2 MOS AGO , IT HAS ALWAYS HAD WEIRD STEERING. AS YOU'RE DRIVING IT GETS VERY STIFF AND '"DARTEY" AND IT DIFFICULT TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT CORRECTION AND IS VERY SENSITIVE AT HIGHER SPEEDS, YOU CHANGE LANES QUICKLY AND WITH LITTLE EFFORT. I TALKED TO THE SERVICE CONSULTANT AT THE DEALERSHIP AND HE SAID THEY CAN LOOK AT IT BUT HAVEN'T HAD ANY COMPLAINTS,BUT I SEE ALOT OF COMPLAINTS ON THE INTERNET. I FEEL THIS CAR IS UNSAFE AND WOULD APPRECIATE YOUR INPUT, THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548997October 22, 2013
ENGINE, STEERING, VEHICLE SPEED CONTROL
LOW GRINDING NOISE COMING FROM FRONT OF CAR AFTER TURNS, INCLINES, ACCELERATING AFTER A STOP. SOUNDS LIKE ALUMINUM CANS GRINDING. ALSO, LOSS OF POWER IN CAR ACCELERATION FOR BRIEF PERIODS WHEN DRIVING, ESPECIALLY WHEN ACCELERATING ON THE FREEWAY TO MERGE INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546011September 28, 2013
ELECTRICAL SYSTEM, ENGINE
I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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