Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10633581September 16, 2014
POWER TRAIN
WHILE IN A MEDIAN TURN LANE, I ACCELERATED FORWARD TO TURN LEFT FROM A COMPLETE STOP. AS SOON AS I REACHED THE MIDDLE OF THE ROAD, THE AUTOMATIC CAR SLIPPED OUT OF GEAR AND IN TO NEUTRAL, LEAVING ME AT ALMOST A DEAD STOP IN THE MIDDLE OF A BUSY, UPHILL ROAD. WHILE TRYING TO GET THE CAR BACK IN GEAR, I WAS ALMOST REAR ENDED BY TWO CARS COMING UP THE HILL. LUCKILY THEY WERE PAYING ATTENTION, BUT HAD TO SWERVE IN THE NEXT LANE TO AVOID ME. I PUT MY CAR IN "SELECT SHIFT" MODE AND MANUALLY SWITCHED TO 2ND GEAR. IT WAS THE ONLY WAY THE CAR WOULD GO BACK IN GEAR. THE FORD DEALERSHIP SERVICE DEPARTMENT HAS IT NOW, NEEDLESS TO SAY, AS I DON'T FEEL SAFE. I HAVE ALSO BEEN EXPERIENCING A GRINDING NOISE AND SHAKING/SURGING WHEN ACCELERATING FROM A COMPLETE STOP IN THIS VEHICLE. I BELIEVE THIS IS RELATED TO THE INCIDENT THAT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633451September 15, 2014
POWER TRAIN
2014 FORD FOCUS TRANSMISSION NOISE, 38,000 MILES. CAR HAS A GRINDING NOISE AT LOW SPEEDS ( UNDER 40 MPH ) CAR WILL LURCH FORWARD UNEXPECTEDLY CAUSE LOSS OF CONTROL. CAR WILL ROLL BACKWARDS WHILE THE TRANSMISSION IS IN THE DRIVE POSITION ON AN INCLINE. VERY CONCERNED WITH THE SAFETY OF THIS VEHICLE. NOT TO MENTION THE RESALE /TRADE IN VALUE OF THIS CAR IS DECLINING WITH EVERY BAD REPORT ISSUED. I WOULD LIKE TO SEE FORD RECALL THESE CARS AND CORRECT THESE ISSUES BEFORE SOMEONE GETS SERIOUSLY HURT DRIVING ONE OF THESE DEFECTIVE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632927September 13, 2014
POWER TRAIN
MY 2014 FORD FOCUS IS A PIECE OF JUNK! THE TRANSMISSION SLIPS AND SHUDDERS ALL THE TIME. IT'S LIKE IT DOESN'T KNOW WHAT GEAR TO BE IN AT LOW SPEEDS. TO ME THIS IS A VERY DANGEROUS CAR. VERY UNPREDICTABLE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632250September 10, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
2014 FORD FOCUS SE. THE CAR HAS ALWAYS SHUDDERED AND JERKED WHEN STARTING OFF FROM STOP. I AM AFRAID TO PULL OUT INTO TRAFFIC UNLESS IT IS TOTALLY CLEAR. MY DAUGHTER HAS A 2012 FORD FOCUS AND IT DOES THE SAME THING. I RUN PREMIUM GAS AND THE TOP GRADE OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631536September 8, 2014
POWER TRAIN
PURCHASED CAR 8/27/14. NOTICED IMMEDIATE STUTTERING, AND SHIFTING WHENEVER IT WANTS TOO. WILL NOT DOWN SHIFT AND FAILS TO ACCELERATE FROM A FULL STOP. TOOK TO REPAIR SHOP FOR DX TEST AND WAS TOLD COMPUTER WAS UPDATED. CAR DOWNSHIFTS NOW BUT STILL SHIFTS ERRATICALLY AND STILL WILL NOT ACCELERATE FROM A COMPLETE STOP. THE SHUTTERING IS WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631609September 8, 2014
VEHICLE SPEED CONTROL, POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SURGED FORWARD AND THE SPEED INCREASED TO 15 MPH WITHOUT WARNING. THE VEHICLE JERKED AND THE SPEED ACCELERATED BEYOND 20 MPH. THE FAILURE OCCURRED TEN TIMES. THE DEALER STATED THAT THE CLUTCH AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631338September 7, 2014
POWER TRAIN
CAR STUTTERS AND ALMOST STALLS OUT WHEN STARTING FROM A COMPLETE STOP. THE PROBLEM IS WORSE THE HOTTER THE TEMPERATURE (IE 90 TO 100DEGS BAD STUTTERS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630962September 5, 2014
POWER TRAIN
VEHICLE HAS EXTREME SHUTTER/LURCHING FORWARD WHEN ACCELERATING FROM A STOPPED POSITION. THE FOCUS HAS BEEN TAKEN IN FOR SERVICE ON FOUR DIFFERENT OCCASIONS AND COMPUTER UPDATES HAVE BEEN MADE. WE CONTINUE TO EXPERIENCE THE SAME JERKING DURING ACCELERATION BUT HAVE BEEN TOLD BY THE SERVICE MANAGER AND ALSO THE OWNER OF THE DEALERSHIP THAT THIS IS "NORMAL" FOR THE FORD FOCUS. WE FEEL THAT THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT WHEN IT LURCHES FORWARD ESPECIALLY IN HEAVY (BUMPER TO BUMPER) TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631018September 5, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MECHANIC INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630490September 3, 2014
POWER TRAIN
MY 2014 FORD FOCUS HAS A 6-SPEED TRANSMISSION THAT LURCHES AND/OR SHUDDERS AND/OR HESITATES WHEN TRYING TO SLOWLY ACCELERATE - ALMOST LIKE SOMEONE DRIVING A STICK SHIFT THAT NEVER HAS ONE BEFORE. THIS HAPPENS IF YOU ARE STOPPED AND TRY TO VERY SLOWLY ACCELERATE - COULD EASILY CAUSE AN ACCIDENT WHILE CREEPING UP TO WHATEVER MAY BE IN FRONT OF YOU. OR - IT HAPPENS IF YOU ARE GOING AT A SLOWER RATE (LESS THAN ABOUT 15 - 20) AND WANT TO JUST SPEED UP A LITTLE. THESE PROBLEMS CAUSE MANY HAIR-RAISING EVENTS FOR ME - ESPECIALLY IN TIGHT, RUSH HOUR TRAFFIC........... >>>>>>> THE ABOVE PROBLEMS HAVE BEEN HAPPENING SINCE MY CAR WAS BRAND NEW WITH 16 MILES (AND THE OTHER 2014 FORD FOCUS 6-SPEED TRANSMISSION CARS THAT I TEST DROVE ACTED EXACTLY THE SAME). I ASKED MY SALESMAN ABOUT IT AND HE SAID THAT IT WAS THE HOW THE TRANSMISSION WORKS. I HAVE 4,000+ MILES ON IT NOW AND THE SAME THINGS ARE STILL HAPPENING. I WILL COMPLAIN TO THE SERVICE WRITER ABOUT THIS "PROBLEM" WHEN I TAKE IT IN FOR ITS FIRST VISIT TO THE SERVICE DEPARTMENT FOR AN OIL CHANGE........ >>>>>>> AS A P.S. - THIS FORD FOCUS GETS LESS OF AN AVERAGE FUEL ECONOMY (28 MPG SINCE FIRST FILL-UP) THAN MY 2010 FORD FOCUS (31 MPG SINCE ITS FIRST FILL UP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629989September 2, 2014
ENGINE, POWER TRAIN
THE CAR HAS SEVERE TRANSMISSION ISSUES I HAVE ALMOST BEEN KILLED TWICE FOR BEING THROWN OUT INTO TRAFFIC ONCE AND TRYING TO PULL OUT ONTO A BUSY HIGHWAY. STOPPING AT A STOP SIGN OR RED LIGHT IS A NIGHTMARE, MY CAR WILL STOP FINE, BUT WHEN YOU GO TO TAKE OFF IT JUMPS AND THE TRANSMISSION SLIPS LEAVING YOU BASICALLY SITTING IN THE MIDDLE OF THE HIGH WAY BARELY GETTING ANYWHERE THEN ALL OF A SUDDEN YOUR CAR WILL TAKE OFF AND MAKE YOU LOOSE CONTROL. THE RPMS ARE ALL MESSED UP IF I'M DRIVING DOWN THE ROAD THE RPM HAND JUST DANCES ALL OVER THE PLACE THIS CAR IS A DEATH TRAP!! THANKS FORD FOR RUINING MY LIFE AND STICKING ME WITH THIS TRUE LEMON OF A CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628830August 27, 2014
POWER TRAIN
WHEN YOU STEP ON THE GAS THE CAR HESITATES THEN MAKES A GRINDING SOUND AND LURCHES AS THE TRANSMISSION ENGAGES. THE PROBLEM HAS EXISTED SINCE WE PURCHASED THE CAR ITS BEEN IN THE SHOP MULTIPLE TIMES, EACH TIME WE GET IT BACK THE PROBLEM STILL EXISTS. THIS IS COMPLETELY UNACCEPTABLE AS WE USE IT FOR A DRIVERS EDUCATION CAR!! THE DEALERSHIP WAS AWARE OF THIS PROBLEM AND THEY ARE JUST AS CULPABLE AS FOR IS FOR PUTTING OUT AN UNSAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628974August 27, 2014
POWER TRAIN
THE TRANSMISSION WAS REPROGRAMMED A MONTH AGO FOR SERIOUS SHUDDERING AND STALLING. WITHIN A WEEK THE ENGINE WOULD RACE AND THE CAR WOULD NOT SHIFT GEARS. THE ENGINE WOULD ALSO STALL. IN INTERSTATE TRAFFIC THIS IS A SCARY DANGEROUS SITUATION. NOW THE DEALERSHIP SAYS THE CLUTCH IS OUT. I FILED A CASE WITH FORD AND A CUSTOMER SERVICE REGIONAL MANAGER WAS TO CALL ME BY THURSDAY..NO CALL...FRIDAY A CALL WAS PROMISED..NO CALL. MONDAY A PROMISE..NO CALL. TUESDAY A PROMISE OF A CALL..NO CALL. WEDNESDAY NO CALL..GET THE PICTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628554August 26, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WOULD MAKE A GRINDING NOISE WHILE DEPRESSING THE ACCELERATOR PEDAL AND THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628607August 26, 2014
POWER TRAIN
CAR IS JERKY WHEN ACCELERATING. FEELS AS IF I HAVE A MANUAL TRANSMISSION WITH A CLUTCH PROBLEM. CAR SHUDDERS AT LOW SPEED AND ALSO OCCASIONALLY HESITATED WHEN ENTERING A HIGHWAY. THIS PUT ME IN DANGEROUS SITUATIONS NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627989August 25, 2014
ENGINE, POWER TRAIN
WITH CAR IN CRUISE GOING DOWN GRADE TRANS WOULD DOWN SHIFT IN LOWER GEAR CAUSING CAR TO SLOW AND ENGINE TO OVER REV. HAD TO SLOW TO 45 FOR TRANS TO CORRECT IT`S SELF. HAVE ALSO HAD ISSUES WITH IT IN REVERSE JUMPING IN AND OUT OF GEAR. IT ALSO JUMPS WHILE AT LOW SPEEDS SEARCHING FOR THE CORRECT GEAR TO BE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628225August 25, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD EITHER INDEPENDENTLY ACCELERATE OR HESITATE TO ACCELERATE. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627674August 23, 2014
POWER TRAIN
AT ~18,000 MILES VEHICLE STARTED TO HESITATE UPON ACCELERATION TO A POINT THE CAR WOULD STALL ENOUGH THAT THE VEHICLE BEHIND US HAD TO BRAKE HARD TO AVOID COLLISION; EXPERIENCING HEAVY SHUTTERING AND VIBRATION WHEN VEHICLE CHANGES GEARS. TOOK VEHICLE TO DEALER ON 10/24/13, ADVISED THAT THE TRANSMISSION CLUTCHES ARE DEFECTIVE, PARTS ARE ON BACK ORDER. REPAIRED AT 20,166 MILES ON 12/05/13. AT ~29,000 MILES STARTED TO EXPERIENCE SAME PROBLEM AS DESCRIBE ABOVE; TOOK IN TO DEALER ON 8/19/14, CONFIRMED THAT THE PROBLEM IS PRESENT, FURTHERMORE UPON INSPECTION DEALER ADVISED THAT FRONT TIRES ARE AT '0' WEAR AND NOTED THEY WERE 'UNSAFE', SERVICE MANAGER STATED THAT IS DUE TO THE EXCESSIVE VIBRATION AND SLIPPAGE OF THE TRANSMISSION. PARTS ARE ON BACK ORDER. CAR IS UNSAFE, UNEXPECTED HARD HESITATION IS CAUSING NEAR REAR END COLLISION. TIRE SLIPPAGE IS CAUSING VEHICLE TO HYDROPLANE/SLIP ON WET ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627507August 22, 2014
ENGINE, VEHICLE SPEED CONTROL
HESITATION AND BUCKING WHILE ACCELERATING, GRINDING NOISE, AND ROUGH IDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627639August 22, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
TRANSMISSION CONSTANTLY SHUDDERS AND GRINDS. TRIES TO SHIFT GEARS WHEN IN CRUISE CONTROL. ENGINE TRIED TO STALL. VERY LOUD METALLIC NOISE. RETURNED CAR TO DEALERSHIP IN FEBRUARY AND WAS TOLD IT WAS ALL NORMAL. SECOND TIME I WAS GIVEN A PIECE OF PAPER EXPLAINING "NORMAL" NOISES. NONE OF WHICH MY CAR WAS MAKING. THIRD TIME THEY RE-PROGRAMMED THE TRANSMISSION. CAR IS BEING TAKEN BACK TO DEALERSHIP FOR SAME PROBLEMS THIS WEDNESDAY. FORD HAS KNOWN OF THESE DANGEROUS PROBLEMS SINCE THE 2011. YET THEY CONTINUE TO KNOWINGLY SELL DANGEROUS CARS. AND NO ONE DOES ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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