Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10702286March 27, 2015
POWER TRAIN
THE VEHICLES TRANSMISSION WAS MAKING NOISES, SHUTTERING AND HESITATING WHEN TAKING OFF. I TOOK IT TO THE DEALER 3 TIMES AND FINALLY ON THE THIRD TIME (AFTER GETTING THE REGIONAL FORD CUSTOMER SERVICE REPRESENTATIVE INVOLVED) THEY TOLD ME THAT THEY HAD TO REPLACE THE AUTOMATIC CLUTCH. THEY KEPT THE CAR FOR A WEEK AND WHEN I GOT IT BACK I HAVE TO ADMIT IT DROVE BETTER. HOWEVER NOW 9 MONTHS AND 15K MILES LATER THE TRANSMISSION IS MAKING THE SAME NOISES AGAIN AND IT IS NOT SHIFTING PROPERLY. THE VEHICLE IS DOING EXACTLY WHAT IT DID WHEN IT ONLY HAD 400 MILES ON IT. I DID SOME RESEARCH AND FOUND OUT THAT A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THE FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701482March 24, 2015
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
WHILE TAKING TURNS AT 10 - 15 MPH SPEED AND/OR WHILE ACCELERATING FROM A STOP, THE VEHICLE GIVES OUT A SERIES OF RATTLING NOISES WITH THE TRANSMISSION. THIS SEEMS TO OCCURS AT NO / PARTIAL THROTTLE BEING APPLIED. AT TIMES, WHILE ACCELERATING FROM STOP, THE VEHICLE SHATTERS QUITE STRONGLY. THE SHUDDER IS PRETTY STRONG WHEN IT OCCURS WHEN ACCELERATING FROM A STOP ON AN INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701224March 23, 2015
ENGINE, STEERING
WHEN TRYING TO ACCELERATE FROM A STOP, CAR SHUTTERS. IT CAN HAPPEN WITH USING NO FORCE ON THE GAS OR USING FULL FORCE ON THE GAS. CAR SHUTTERS AND EVEN MAKES A RATTLING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701102March 23, 2015
POWER TRAIN
WE WERE SITTING AT A STOP LIGHT ON A SLIGHT INCLINE (NO MORE THAN A DRIVEWAY). WHEN THE LIGHT TURNED GREEN, I TOOK MY FOOT OFF OF THE BRAKE AND THE CAR STARTED ROLLING BACKWARD. I APPLIED NORMAL GAS PEDAL AND IT STILL ROLLED BACK. I GAVE IT MORE THROTTLE FOR A SECOND AND THE TRANSMISSION FINALLY CAUGHT. FORTUNATELY, WE AVOIDED ROLLING INTO THE CAR BEHIND US. THE CAR PROBABLY ROLLED BACK THREE OR FOUR FEET BEFORE ENGAGING. SINCE THE CAR WAS PURCHASED NEW, IT SHUDDERS WHEN LEAVING A STOP, AND HAS A GRINDING NOISE IN THE FRONT WHEN GOING UPHILL AND TURNING TO THE LEFT. IN OTHER WORDS, IT HAS THE SAME ISSUES AS ALL OF THE OTHER COMPLAINTS PEOPLE HAVE POSTED ONLINE. WHEN WE BOUGHT THE CAR, WE WERE TOLD THAT AFTER A 1,000 OR SO MILES OF DRIVING, THE TRANSMISSION WOULD "LEARN" OUR DRIVING HABITS AND BE SMOOTH..........RIGHT. WHEN I TALKED TO THE LOCAL FORD DEALER'S SERVICE DEPT., I WAS TOLD THESE ARE JUST CHARACTERISTICS OF THESE TRANSMISSIONS. IF THESE ARE PROPERTIES OF A NORMAL FORD DUAL-CLUTCH TRANSMISSION, THEY SHOULD BE ASHAMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695238March 18, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING CAR SUDDENLY BEGAN TO LOOSE RPM, MOTOR QUIT RUNNING, COULD NOT RESTART. VEHICLE HAD TO BE TOWED. I WAS TOLD THE MOTOR WAS BAD AND WOULD HAVE TO BE REPLACED, THE NEXT DAY WAS TOLD THE FUEL PUMP WAS BAD AND WAS ALL THAT WAS NEEDED REPLACED, THEN WAS TOLD THE PROBLEM WAS CAUSED BY "BAD FUEL" AND NOT COVERED BY MY EXTENDED WARRANTY. I GET GASOLINE AT SAME PLACE, THEY TELL ME THERE HAVE BEEN NO OTHER COMPLAINTS ABOUT PROBLEMS WITH FUEL. ONLY LAST MONTH I NOTICED OIL ON SIDES OF CAR AND THE WATER PUMP WAS REPLACED, WAS TOLD BY MECHANIC AT FORD THAT THE "OIL AND WATER WERE MIXING". ALL THIS SOUNDS A LITTLE TOO WEIRD TO BE HAPPENING TO A 2014 VEHICLE AND I AM NOT HAPPY ABOUT HAVING TO SPEND OVER $500 TO REPAIR A CAR THIS NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694747March 17, 2015
STRUCTURE:BODY, ENGINE
MY FORD FOCUS SHUTTERS, GRINDS EVERY TIME I GO FROM ONE GEAR TO ANOTHER GEAR. THE CAR STARTS TO SHUTTER BADLY AS I PUT IT IN REVERSE, AND JUMPS WHEN I GAVE IT GAS. I HIT ANOTHER CAR. I HAVE BEEN BACK TO THE FOOD DEALER 2X WITH THE COMPLAINTS THAT THE CAR, SHUTTERS, GRINDS LIKE IT WONT GO INTO GEAR. THEY KEEP GIVING ME THE RUN AROUND. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10694511March 16, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO HESITATE AND SHAKE. THE VEHICLE WAS BROUGHT TO A COMPLETE STOP AND FAILED TO SHIFT INTO REVERSE. THE NEXT DAY, THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693650March 11, 2015
POWER TRAIN, ENGINE
HELLO I PURCHASED MY 2014 FORD FOCUS SEPT 1, 2014 DECIDED TO GET A FORD BEING THAT I'VE HAD NOTHING BUT TOYOTA COROLLAS IN THE PAST AND A PLYMOUTH NEON THAT WAS GIVEN TO ME BUT PREFER COROLLAS ANYWAYS SOON AFTER I WAS DRIVING IT I NOTICED A JERKING, REVVING ON TAKE OFF AT FIRST I THOUGHT OK IT'S JUST ME BUT WHEN MY SISTERS NOTICED IT AND MY BROTHER WHILE HE TOOK IT TO THE STORE THAT'S WHEN I KNEW IT WASN'T JUST ME. THE CAR FEELS LIKE IT HAS NO POWER UPON TAKE OFF WHICH MAKES ME REALLY UNCERTAIN AND AFRAID I DON'T FEEL INSURE LETTING ANYONE RIDE WITH ME. I DRIVE UP ORTEGA HWY A LOT SINCE MY SON LIVES IN MISSION VIEJO IT'S A VERY UP HILL RIDE THE CAR JERKS A LOT AND AGAIN HAS NO POWER I LITERALLY HAVE TO GIVE IT GAS FOR IT TO MOVE. I HAVE TAKEN IT IN TWICE NOW TO GET CHECKED AND BOTH TIMES THEY PERFORMED A UPDATE ON THE ENGINE WAS WHAT I WAS TOLD AND THAT THE CAR WAS FINE. I AM NOT HAPPY WITH MY CAR I FEEL THAT I GOT RIPPED OF THEY SHOULD DISCONTINUE THIS CARS INSTEAD OF SELLING THEM THEY ARE VERY HAZARDS AND SHOULD NOT BE OUT ON THE ROADS. I AM CONTINUING MAKING MY PAYMENTS SINCE I DON'T WANT IT TO AFFECT MY CREDIT BUY I AM NOT TO HAPPY SINCE THE CAR I THOUGHT WAS IN GOOD STANDARDS IS NOT I WISH I WOULD OF KNOWN THIS WHEN I WAS BUYING THIS TYPE OF VEHICLE I WAS NEVER INFORMED OF THE KIND OF TRANSMISSION I KNOW THAT I DID TELL THEM I WANT A AUTOMATIC NOT A DUAL AUTOMATIC AND STANDARD TRANSMISSION NOT A HAPPY PERSON RIGHT NOW. VERY DISAPPOINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693412March 10, 2015
POWER TRAIN
MY FORD FOCUS EV SHUT DOWN WITH NO REASON WHILE I WAS DRIVING, IT HAPPENED TWICE IN A WEEK. EVEN AFTER I UPDATED THE SOFTWARE. WHILE REBOOTING TOOK MOVE THAN ONE MINUTE, AFTER I TRIED TO TURN OFF EVERYTHING, THE POWER WAS STILL ON FOR A WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692308March 5, 2015
POWER TRAIN
THERE IS A GRINDING NOISE AND SHUDDERING ISSUES WITH THE VEHICLE. THE CAR HAS VERY POOR ACCELERATION AT TIMES AS THE TRANSMISSION SEEMS TO SLIP. NOW AT 10,000 FORD IS GOING TO REPLACE THE CLUTCHES. HOWEVER, I AM STILL DRIVING THE CAR AS THE PARTS ARE BACK ORDERED SO I ASSUME THIS IS A COMMON ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691982March 4, 2015
POWER TRAIN
I HAVE A MANUAL TRANSMISSION. ON SEVERAL OCCASIONS OVER THE PAST YEAR, THE CAR WILL BE ACCELERATING AND WITH OUT WARNING, THE POWER TRAIN WILL PAUSE/SEEM TO SLIP/SLIGHT SHUDDER FOR A SECOND OR TWO AND THEN THE VEHICLE RESUMES OPERATING NORMALLY. GENERALLY, THIS HAPPENS IN THE MORNING AFTER DRIVING FOR ABOUT A MILE. HAPPENS IN DIFFERENT SEASONS OF THE YEAR. DOES NOT SEEM TO HAPPEN RIGHT AS I SHIFT INTO THE NEXT GEAR UP. I AM GENUINELY CONCERNED THAT I WILL BE DRIVING AT SOME POINT AND LOSE MY POWER TRAIN IN A SITUATION THAT WILL PUT ME AT RISK (MERGING INTO TRAFFIC, TURNING ACROSS TRAFFIC, CROSSING A RAILROAD CROSSING, OR OTHER SITUATION IN WHICH I HAVE TO MOVE OR FEAR RISK OF BEING HIT). THERE HAS NOT BEEN A REPEATABLE EXPERIENCE THAT WOULD MAKE TAKING THE CARE IN FOR SERVICE EFFECTIVE. I AM PAST THE WARRANTY PERIOD OF 36,000 MILES (I DRIVE ABOUT 100 MILES PER DAY IN MY COMMUTE) AND I FEAR THAT I WILL BE STUCK WITH EXPENSIVE BILLS TO FIX WHAT IS CLEARLY A DEFECT ISSUE. OR WORSE YET, GET HURT/INJURED OR POSSIBLY KILLED BECAUSE OF THE LOSS OF MY POWER TRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691525March 2, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND ACCELERATED IN EXCESS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691349March 1, 2015
POWER TRAIN
WHEN ACCELERATING FROM A STOP VEHICLE SHUTTERS, GRINDS AND JOLTS FORWARD. WHEN TURNING A LOUD GRINDING NOISE COMES FROM THE TRANSMISSION. AFTER TAKING THE CAR TO THE DEALERSHIP THE PROBLEM IS STILL NOT FIXED. I HAVE BEEN WAITING FOR THE PARTS TO COME IN FOR TWO MONTHS. I AM CONCERNED FOR THE SAFETY AND DRIVABILITY OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691280February 28, 2015
VEHICLE SPEED CONTROL
WHEN I STEP ON THE GAS PEDAL THE CAR JERKS QUITE A FEW TIMES BEFORE ACCELERATING. DURING THAT TIME IT FEELS AS IF THE CAR WILL STOP WORKING. THIS HAPPENS SPORADICALLY DURING EVERY TIME I DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683539February 15, 2015
VEHICLE SPEED CONTROL, ENGINE, EQUIPMENT ADAPTIVE/MOBILITY
THIS IS THE SECOND TIME THAT MY CAR ACCELERATED ON ITS OWN, ONCE WHILE STOPPED, THE SECOND TIME WHILE DRIVING. THE FIRST OCCURRENCE OF OCCURRED WHILE STOPPED AT 0 MILES PER HOUR AT A DRIVE-THROUGH, I HAD TO PUSH ON THE BRAKES HARDER TO PREVENT THE CAR FROM HITTING THE CAR AHEAD OF ME. A SECOND OCCURRENCE OCCURRED YESTERDAY ON FEBRUARY 14 OF 2014. I WAS DRIVING AT 35 MILES PER HOUR IN A 45 MILES PER HOUR ZONE WHEN THE CAR AUTOMATICALLY WITHOUT WARNING ACCELERATED; I HAD TO STEER THE CAR INTO A SNOW BANK AND I ALMOST HIT A LARGE TREE I AM VERY CONCERNED ABOUT THE ABOVE OCCURRENCES AND I WILL GET IN TOUCH WITH MY FORD DEALERSHIP TOMORROW TO SEE WHAT CAN BE DONE AFTER THE FIRST INCIDENT I TOOK THE CAR TO THE FORD DEALERSHIP WART WAS EVALUATED AND I WAS ADVISED THAT THERE IS NOTHING WRONG WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682678February 10, 2015
POWER TRAIN
CAR MISS SHIFTS THROUGH THE FIRST 2 OR 3 GEARS. IT SOMETIMES LURCHES FROM STOP SIGNS AND SOMETIMES JUST WILL NOT GO. IT HAS ONE OF THE BAD TRANSMISSIONS EVERYONE IS COMPLAINING ABOUT AND FORD SERVICE SAYS IT FALLS WITHIN TOLERANCE. THEY TOOK IF FOR A DRIVE IN THE PARKING LOT ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682174February 9, 2015
AIR BAGS, SERVICE BRAKES
TL*THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND CAUSED THE CONTACT TO CRASH INTO THE SIDE OF A BRIDGE. THE CONTACT MENTIONED THAT IT FELT AS IF THE BRAKES FAILED AS WELL. THE CONTACT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10682330February 9, 2015
ENGINE, VEHICLE SPEED CONTROL
2014 FORD FOCUS THE TRANSMISSION STUTTERS, GRINDS AND IS VERY SHAKY. UPON ACCELERATION ITS VERY JUMPY AND STUTTERS AND FOLLOWED BY A GRIND NOISE. I TOOK THE CAR INTO THE DEALERSHIP, THEY REPLACED ALL THE INDIVIDUAL CLUTCHES. THEY TOLD ME DRIVE IT A BIT. THE STUTTER HAS STOPPED A LITTLE BUT IT STILL STUTTERS AND GRINDS. I TRIED TO IGNORE THIS FOR A WHILE BECAUSE IT IS VERY INCONVENIENT FOR YOUR VEHICLE TO BE IN SHOP. THEY SHOULD REALLY MAKE IT STANDARD FOR ALL FORD DEALERSHIPS TO PROVIDE A RENTAL CAR IF YOUR VEHICLE IS UNDER WARRANTY. I BOUGHT A NEW CAR SO THAT THERE WOULD NOT BE ANY PROBLEMS AND NOW I AM ALWAYS HAVING TO BRING IT IN. THE SECOND TIME I TOOK IT IN THEY TOLD ME THAT THEY RE PROGRAMMED IT. THE THIRD TIME I TOOK IT IN THEY TOLD ME THAT THEY REPROGRAMMED IT AGAIN AND A WEEK LATER IT IS STILL HAPPENING. THIS IS VERY CONCERNING AND UNSAFE. I DO NOT RECOMMEND THIS CARE TO ANYONE I KNOW, NOR WILL I. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682390February 9, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, EXTERIOR LIGHTING
TOOK MY CAR TO THE FORD DEALERSHIP, FOR THE 5TIMES . TO BE LOOKED AT AGAIN FOR ALL THE PROBLEMS I AM HAVING AND THEY STATED THEY FOUND THE PROBLEM, LIKE EVERY TIME, WITH THE SHUDDERING AND HESITATION I WAS EXPERIENCING. THEY HAVE REPROGRAMMED, AND REPLACED THE CLUTCH AND COMPUTER AND ASKED THAT I DRIVE IT AGAIN FOR A BIT AND SEE IF THE PROBLEM RETURNS. THE PROBLEMS STILL REMAINS THE SAME, WITH NO HELP FROM DEALERSHIP, THEY JUST KEEP MAKING EXCUSES, REFUSING TO FACE THE PROBLEM, THEY TOLD ME AFTER MY 5TH TRIP AND WAIST OF TIME TO THINK ABOUT A NEW CAR, MY CAR IS BARELY EVEN 11 MONTHS OLD. THE LAST TIME IT WAS SERVICE THEY DIDN'T EVEN PUT BACK IN THE OIL PLUG, FOR AN OIL CHANGE I DIDN'T EVEN RECEIVE, MY CAR IS WORST EVERYDAY, I HAVE BOUGHT 4 VEHICLES MFRI! THIS DEALERSHIP AND IF THEY DON'T FACE THE FACTS AND FIX IT ITS GOING TO BE MY LAST , I CAN'T DEPEND ON MY CAR , I DON'T WANT TO BE STRANDED AND THE SAFETY HAZARDS FOR THESE SAME ISSUES ARE RIDICULOUS, I SHOULD NOT HAVE TO FEEL THREATENED OR AFRAID TO DRIVE MY OWN CAR . EVERYTIME I START !Y CAR AND START TO GO , I HAVE TO WORRY IF !Y CAR IS GOING TO GET STUCK IN GEAR AND ACCELERATE OR NOT STOP AT ALL, RESULTING IN AN ACCIDENT OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681981February 8, 2015
AIR BAGS
I WAS TRAVELING AT APPROX 42 MPH WHEN ANOTHER VEHICLE FAILED TO YIELD AND TURNED LEFT INTO MY LANE. THE FRONT OF MY VEHICLE STRUCK THE PASSENGER SIDE OF OTHER VEHICLE. MY VEHICLE CONTINUED ON AN STRUCK CURB, COMING TO REST ON SIDEWALK. MY VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED IN MY VEHICLE DURING ACCIDENT. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Ford Focus