Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10713056April 27, 2015
ELECTRICAL SYSTEM
WHILE DRIVING MY 2014 FORD FUSION EV, THE STOP SAFELY NOW WARNING SOUNDED AND THE STOP SAFELY NOW WARNING ERROR DISPLAYED. THE CAR IMMEDIATELY LOST POWER AND STRANDED ME IN THE MIDDLE OF THE ROAD. THIS OCCURRED IN FRONT ON MY HOME. MY HUSBAND WAS ABLE TO RESTART IT. I DROVE THE CAR AND WITHIN SECONDS, ONCE AGAIN EXPERIENCED THE STOP SAFELY NOW WARNING AND IMMEDIATE POWER LOSS. THE CAR WAS TOWED TO THE FORD DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712602April 24, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,588. UPDATED 6/4/15*CN THE CONSUMER STATED THE VEHICLE WOULD STALL, SHUDDER AND SLIP OUT OF GEARS. UPDATED 12/17/15.8JB UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712641April 24, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY VIBRATED, JERKED, AND FAILED TO ACCELERATE AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPROGRAMMED THE SOFTWARE AND STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE CLUTCH WAS ON BACK ORDER AND COULD NOT PROVIDE A TURN AROUND TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712534April 23, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE SHAKES, HESITATES, SHUDDERS FROM STOP AND AT SLOW SPEEDS. VERY JERKY AND INCONSISTENT SHIFTING THROUGH THE FIRST 2 TO 3 GEARS. NOT AS APPARENT AT SPEEDS OVER 25MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712410April 23, 2015
VEHICLE SPEED CONTROL
THE CAR SHUTTERS AT EVERY PUSH OF THE GAS, I HAVE TAKEN INTO THE FORD DEALERSHIP AND THEY KEEP TELLING ME THAT IT'S A EUROPEAN TRANSMISSION AND IT'S GOING TO DO THAT, THERE HAVE BEEN SEVERAL TIME WHEN I HAVE COME CLOSE TO SOMEONE HITTING ME BECAUSE IT SHUTTERS SO BAD AND THEN DECREASES IN SPEED. IF I HAD KNOW WHEN I BOUGHT THIS CAR THAT IT DID THIS THEN I WOULD OF NEVER BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712496April 23, 2015
POWER TRAIN
TRANSMISSION SLIPPAGE, BUCKING, KICKING, JERKING, ROUGH ENGAGEMENT, SUDDEN ACCELERATION, DELAY IN DOWNSHIFTS, SHUDDERING AND DELAYED ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712298April 22, 2015
POWER TRAIN, ENGINE
WITHIN THE FIRST FEW HUNDRED MILES I DROVE THE CAR I NOTICED THAT WHEN I WAS AT HIGHWAY SPEED AND TRIED TO ACCELERATE THE CAR ACTED LIKE IT COULDN'T GET IN GEAR AND GO. THE ACCELERATION WAS DELAYED DRAMATICALLY. THAT HAS CONTINUED EVER SINCE. MORE RECENTLY FROM A DEAD STOP WHEN I ACCELERATE THE CAR SHUDDERS, MAKES LOUD, ODD NOISES AND ACCELERATES WITH DIFFICULTY. THIS CAR IS A DANGER TO ME AND TO OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712306April 22, 2015
POWER TRAIN
TRANSMISSION FEELS LIKE IT IS SLIPPING UPON ACCELERATION. FEELS LIKE DRIVING IN HIGH GEAR, LOTS OF JUMPING & JERKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711828April 20, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
THE STEERING IS VERY DANGEROUS AND WILL CAUSE AN ACCIDENT. THERE IS NO CENTERING THE WHEEL, IT CONSTANTLY DRIFTS BACK AND FORTH LEFT AND RIGHT, ON IT'S OWN WITH FLAT STRAIGHT ROAD AND PERFECT STRAIGHT LINE OF SIGHT. THE STEERING IS TOO SENSITIVE, IF I MOVE THE STEERING WHEEL JUST A SLIGHT AMOUNT IT OVER CORRECTS AND CONTINUES TO MOVES THE CAR. THE DRIVE MUST CONSTANTLY COURSE CORRECT OR I WILL VEER OFF THE ROAD RIGHT/LEFT OR HIT ANOTHER CAR IN EITHER LANE, THE PROBLEM IS MULTIPLIED SEVERAL TIMES OVER WHEN TRAVELING AT HIGHWAY SPEEDS. SEARCHING THE INTERNET I SEE SEVERAL OTHER COMPLAINTS FROM 2014 FOCUS OWNERS AND AM QUITE SHOCKED THIS ISSUE HAS NOT BEEN ESCALATED AND FIXED BY FORD, THE NEW ELECTRIC STEERING IS NOT WORKING AND A SAFETY HAZARD TO ANY DRIVER. I HAD THE CAR IN THE MATHEWS FORD COLLISION SHOP TO REPAIR A HIT TO THE FRONT END FROM A DEER, AND REPORTED THE STEERING ISSUE. THEY ACTED LIKE THEY HAD NO IDEA WHAT I WAS REPORTING AND RECOMMENDED A FRONT END ALIGNMENT. I TOLD THEM THEY NEEDED TO DRIVE THE CAR AND WOULD FEEL AND EXPERIENCE THE PROBLEM. I PICKED THE CAR UP LAST WEEK AND THEY SAID THE STEERING COMPUTER WAS RESET AND RE-CALIBRATED, AND THE FRONT END ALIGNMENT WAS DONE. AS SOON AS I LEFT AND WAS DRIVING IT WAS ACTUALLY WORSE THAN BEFORE AND WHEN I TRAVELED ON THE HIGHWAY 2 DAYS LATER IT WAS VERY PRONOUNCED WITH VERY LITTLE WIND THAT DAY. I WENT BACK TO MATHEWS TODAY AND HAD ONE OF THEIR ESTIMATORS DRIVE THE CAR WITH ME IN IT AND HE ABSOLUTELY AGREED AND SAID THE CAR DRIFTED LEFT AND RIGHT ON ITS OWN, LIKE THE OLD FASHIONED CARS THAT RUN AT AMUSEMENT PARKS.THEY ARE SUPPOSED TO CONTACT ME ONCE THEY TALK TO THE REPAIR SHOP AND THEN I STARTED RESEARCHING ON THE INTERNET AND WAS SHOCKED THAT THIS IS A KNOWN PROBLEM, SO DECIDED TO FILE THIS COMPLAINT. THIS CAR WAS MANUFACTURED FEBRUARY 2014 AND CURRENTLY HAS ONLY 10,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706240April 17, 2015
POWER TRAIN
THE FORD FOCUS HAS HAD SHIFTING ISSUES SINCE FIRST PURCHASED. FORD PERFORMED A REPROGRAMMING OF THE COMPUTER MODULE, DID NOT SOLVE THE PROBLEM. FORD REPAIRED THE CLUTCH AND IT SEEMED TO SOLVE THE PROBLEM FOR A FEW MONTHS. THE SLUGGISH SHIFTING REAPPEARED A FEW MONTHS AFTER THE REPAIR CONDUCTED ON BATTLEFIELD FORD (VA). TOOK THE VEHICLE TO TED BRITT, FORD CHANTILLY VA, ACCORDING TO THE TECHNICIAN THE PROBLEM COULD NOT BE REPLICATED. "FORD STATES THAT SOME SHIFTING LAG IS ACCEPTABLE" OF CONCERN IS THAT I'VE OWNED A FORD, RANGER/FUSION/EXPLORER/ FORD FUSION HYBRID, NONE OF THESE VEHICLES HAVE THIS ISSUES WITH SHIFTING. ITS FORD GOING TO WAIT UNTIL SOMEONE GETS SERIOUSLY HURT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705676April 14, 2015
POWER TRAIN
TRANSMISSION SHUDDERS UPON ACCELERATION. ON NUMEROUS OCCASIONS THE CAR HAS ALMOST STALLED OUT ALMOST CAUSING US TO BE REAR ENDED. I HAVE TAKEN THE CAR TO THE DEALER, THE FIRST TIME THEY REPLACED THE CLUTCH ASSEMBLY. 2ND TIME THEY HAD TO REPROGRAM THE PART THAT WAS REPLACED. CAR IS CURRENTLY IN THE SHOP AWAITING OUTCOME THIS TIME. VERY UPSETTING CONSIDERING THIS IS SUPPOSED TO BE A REPUTABLE COMPANY THAT HAS BEEN AROUND FOR MANY YEARS. I AM VERY DISAPPOINTED AND I HOPE THEY DO RECALL ON THESE TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705700April 14, 2015
STEERING, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS POORLY WITH THE REGENERATIVE BREAKING. IF YOU NEED TO BREAK HARD, THE STEERING WILL SWERVE DANGEROUSLY AND INHIBIT DRIVER CONTROL. I'VE APPROACHED FORD ABOUT THIS AND TAKEN TO THE DEALER SEVERAL TIMES AND THEY SAY THAT'S JUST THE WAY THE CAR IS. I'VE TALKED TO OTHER OWNERS OF THIS TYPE OF CAR AND NOT ALL BUT A GOOD PORTION HAVE HAD SIMILAR PROBLEMS. ONE MAN EVEN SAID HE'S AFRAID TO DRIVE THE CAR 1. FOR SAFETY, BUT 2. BECAUSE IT LOOKS LIKE YOU'RE DRIVING DRUNK BECAUSE YOU HAVE TO CONSTANTLY ADJUST THE STEERING JUST TO KEEP THE CAR IN LINE - LOOKS LIKE YOU'RE SWERVING. LASTLY, THE MILEAGE THEY SAY YOU CAN GET FROM A CHARGE ISN'T ACCURATE AND THEIR APP DOESN'T WORK IN ALL LOCATIONS. NEITHER OF WHICH THEY DISCLOSED BEFORE I LEASED THIS CAR. PLEASE CHECK INTO THIS AS FORD DOESN'T CARE. I'M HAPPY TO ASSIST YOUR INVESTIGATION IN ANY WAY. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705219April 12, 2015
POWER TRAIN
VEHICLE ON MULTIPLE OCCASIONS HAS SLIPPED/STALLED WHEN TRYING TO ACCELERATE. SOMETIMES IT IS FROM A DEAD STOP AND SOMETIMES IT IS AT SPEED. CAR WILL SHUDDER, HIGH REV AND NOT SHIFT, START TO GO AND STALL. I FEEL UNSAFE IN THIS VEHICLE AND FORD HAS NOT CORRECTED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704527April 8, 2015
VISIBILITY/WIPER
TL*THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WAS DEFECTIVE AND HAD STREAKS CAUSING THE VISIBILITY TO BECOME POOR WHILE OPERATING THE VEHICLE. THE AUTHORIZED DEALER REFERRED THE CONTACT TO THE MANUFACTURER OF THE GLASS WHO CLEANED THE WINDOWS WITH A SOLUTION BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND INDEPENDENT GLASS COMPANY AND THEY ALSO USED A SOLUTION AND INDICATED THAT THERE MAY BE A DEFECT WITH THE GLASS AND BOTH REFERRED THE CONTACT BACK TO THE AUTHORIZED DEALER TO HAVE THE WINDSHIELD REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703751April 5, 2015
POWER TRAIN
THE CAR'S TRANSMISSION HAS ACTED UP ALMOST SINCE THE VERY BEGINNING WHEN I PURCHASED THE VEHICLE. THIS WAS MY VERY FIRST BRAND NEW CAR AND WAS UNAWARE OF THE CAR SOUNDS AND HOW IT FEELS WHEN DRIVING IT. HOWEVER, A PROBLEM IN THE TRANSMISSION STARTED GETTING MORE NOTICEABLE AS TIME PASSED BY, SUDDENLY IT WOULD SLIP AND HESITATE AT LOW SPEEDS. I COULDN'T BELIEVE IT SINCE I'VE HAD THE CAR FOR ONLY A FEW MONTHS. I RECENTLY TOOK IT TO THE FORD DEALERSHIP AND ALL THEY DID WAS REPROGRAM THE COMPUTER AND GATHER INFORMATION FOR THE FORD MANUFACTURER. NOW THE CAR IS EVEN WORSE THAN BEFORE AND DOING THINGS IT DID NOT DO BEFORE I TOOK IT IN. I WANT THE FORD MANUFACTURER TO BUY BACK THIS VEHICLE; I DON'T FEEL SECURE IN IT ANYMORE AND I DON'T CONSIDER IT A RELIABLE WAY OF TRANSPORTATION ANYMORE. I'M STRONGLY CONSIDERING NOT TO GO FOR ANOTHER FORD VEHICLE EVER AGAIN, I'D RATHER GO WITH OTHER MAKES AND MODELS. MY EXPERIENCE WITH FORD HAD BEEN BAD, I HAD THIS CAR FOR ONLY A YEAR AND ONLY 11,000 MILES AND I'M ALREADY DEALING WITH THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703305April 2, 2015
ENGINE, ELECTRICAL SYSTEM
THE CAR SHUDDERS, JERKS AND SLIPS OUT OF GEAR ... FORD WON'T DO IT AND LET ME BUY THE CAR WITHOUT SAYING A WORD EVEN THOUGH THEY KNEW THE HUNDREDS OF COMPLAINTS AND LAWSUITS THEY HAVE HAD IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703433April 2, 2015
POWER TRAIN
ON SEVERAL OCCASIONS (WHILE PULLING INTO TRAFFIC). FROM A STOP THE TRANSMISSION REVS BUT CAR WILL NOT ACCELERATE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. THIS CAR WAS PURCHASED NEW FOR MY DAUGHTER SO SHE WOULD HAVE A SAFE RELIABLE VEHICLE TO DRIVE TO SCHOOL. A TRANSMISSION CAUSING A LOSS OF ACCELERATION WHILE IN NORMAL DRIVING CONDITIONS IS NOT SAFE OR RELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702815March 31, 2015
VEHICLE SPEED CONTROL
ON NUMEROUS OCCASIONS, WHEN LEAVING A STOP SIGN/LIGHT, THE CAR WILL SHUDDER AND CHOKE AS IF IT GOING TO TURN OFF. THE CAR IDLES AROUND 750 RPMS WHEN THIS OCCURS. I AM NOT SURE IF THAT IS ABNORMAL OR NOT. UNFORTUNATELY, IT FEELS AS IF THE ISSUE IS OCCURRING MORE FREQUENTLY. FOR EXAMPLE, I HAVE NOTICED WHILE THE CAR IS IN MOTION AND AT VARIOUS SPEEDS THAT SOME TIMES WHEN I ATTEMPT TO ACCELERATE THE CAR WILL NOT RESPOND AS IT SHOULD WHILE OTHER TIMES IT WILL RESPOND QUITE QUICKLY AND AS I WOULD EXPECT. MY CONCERN IS IF THE ISSUE IS GETTING WORSE, WILL I BE PUT IN A POTENTIALLY HAZARDOUS SITUATION THAT COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702561March 30, 2015
VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING IN STOP AND GO TRAFFIC THE CAR ACCELERATED, LURCHING FORWARD, INSTEAD OF STOPPING WHEN THE BRAKES WERE APPLIED, CAUSING ME TO STRIKE THE CAR IN FRONT OF ME. CAR TRANSMISSION REVVED AND GAVE THE SOUND OF A CAR SHIFTING GEARS, AND CONTINUED TO REV FOR SEVERAL SECONDS AFTER IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10702600March 30, 2015
POWER TRAIN
WHEN PULLING FORWARD OUT OF A GAS STATION, I HIT THE ACCELERATOR, THE CAR STARTED SHUTTERING AND JUMPING, THEN REED UP TO 3,000 RPM AFTER I TOOK MY FOOT OFF THE GAS, I WAS ONLY TRYING TO GO FORWARD ABOUT 20 FEET. IT THEN KEPT GOING WITHOUT ANY INPUT FROM ME AS THE DRIVER. I HAD TO HIT THE BRAKE ALL THE WAY DOWN TO STOP IT AND PREVENT THE CAR FROM GOING INTO ANOTHER VEHICLE. THE CAR THEN SHIFTED REALLY HARD AND ALMOST LURKED MY PASSENGER INTO THE DASHBOARD. THIS TRANSMISSION IS NOT SAFE AND THIS WAS NOT THE FIRST TIME IT HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus