Ford Focus Complaints (2000)
3,686 consumer complaints on file.
- #10002047January 6, 2003SUSPENSION, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, TIRES, VEHICLE SPEED CONTROL:CABLES, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION
CONSUMER WAS EXITING A PARKING GARAGE AND PLACED VEHICLE IN REVERSE. WITHOUT WARNING, CAR SUDDENLY ACCELERATED AND REAR TAIL SPUN AROUND 2 TIMES THEN HIT A PARKED VEHICLE. CONSUMER DID APPLY BRAKES WITH NO SUCCESS. PH INSURANCE COMPANY INFORMED DEALERSHIP THAT THERE WERE TWO RECALLS THAT DEALT WITH A DEFECTIVE THROTTLE AND SPEED CONTROL WHICH WAS NOT PERFORMED ON THE VEHICLE PRIOR TO THE ACCIDENT. OTHER PROBLEMS INCLUDED WEEZING NOISE WHILE TURNING. POWER STEERING RACKED FAILED AND REPLACED. LACK OF POWER STEERING IN STEERING WHEEL. REAR BRAKE PAD REPLACEMENT. REAR WHEEL BEARING NOISE. DEFECTIVE WHEEL BEARINGS REPLACED. TIRE PUNCTURED AND REPLACED. HESITATION ON ACCELERATION. FUEL PUMP AND GASKET REPLACED. TIRES ROTTED OUT. KEY STUCK IN IGNITION. REPLACED MALFUNCTIONED SHIFTER ASSEMBLY. TRUNK LID WOULDN'T LATCH. LATCH REPLACED. *TT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002068January 6, 2003ELECTRICAL SYSTEM:IGNITION
CONSUMER STATES THAT THE KEY WILL NOT COME OUT OF THE IGNITION.DEALER NOTIFIED AND REPAIRED, 14,000 MILES LATER PROBLEM REOCCURRED. PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002122January 6, 2003ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATES AFTER PUTTING KEY IN IGNITION SWITCH CONSUMER WAS UNABLE TO TURN SWITCH TO START THE VEHICLE. CONSUMER CONTACTED A LOCK SMITH. DEALER WAS NOTIFIED AND NOTICE IGNITION COLE NEED TO BE REPLACE. VEHICLE IS ON IT'S THIRD REPAIR. PLEASE PROVIDE FURTHER PH INFORMATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000747January 6, 2003ELECTRICAL SYSTEM:IGNITION
THE KEY WOULD NOT TURN THE IGNITION WAS LOCKED IN PLACE IT WOULD NOT MOVE AT ALL AND THE STEERING WHEEL WAS LOCKED. I CALLED ROADSIDE ASSISTANCE AND THEY TOLD ME IT WAS A COMMON PROBLEM, IN FACT, THEY TOLD ME WHAT KIND OF CAR I HAD BEFORE I TOLD THEM, AND THEY SAID THEY NO LONGER COME OUT ON THAT DEFECT. THEY SAID THERE ARE A LOT OF PROBLEM WITH THESE MODELS AND THEY HAD MANY CALLS ON THE FORD FOCUS . I AM JUST OUT OF WARRANTY PERIOD WHICH IS 36000. I DON'T FEEL THIS IS MY FAULT. I FEEL IT IS A DEFECT WITH THE PRODUCT. I HAVE HAD SEVERAL OTHER PROBLEMS FOR WHICH FORD REFUSES TO OWN UP TO, AND I FEEL THE PUBLIC IS BEING SHAMMED WITH THEIR CLAIMS THAT THIS IS THE #1 CAR THEY SELL. THE STEERING WHEEL IS LOCKED AND I AM STUCK WITHOUT BEING ABLE TO MOVE MY CAR. HOW COULD I EXPECT THIS TO HAPPEN, I FEEL THIS IS A FORD PROBLEM, I DON'T FEEL THAT I SHOULD HAVE TO PAY (NOTE: THIS HAPPENED JAN 6, 2003, BUT YOUR SITE ONLY GOES TO 2002, THEREFORE, I HAD TO USE DEC 31, OTHERWISE I COULD NOT CONTINUE).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001963January 3, 2003SUSPENSION:FRONT:WHEEL BEARING
CONSUMER STATED THAT DURING INSPECTION, MECHANIC DETERMINED THAT WHEEL BEARINGS WERE DEFECTIVE. CONSUMER CONTACTED MANUFACTURER ABOUT RELATED RECALL 00V303000. MFR ADVISED CONSUMER'S V.I.N. DOES NOT FALL WITHIN MANUFACTURING DATE RANGE OF 3/5/99-5/5/00. CONSUMER ADVISED THAT CERTIFICATION LABEL STATES VEHICLE WAS MANUFACTURED IN 09/99. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002002January 3, 2003WHEELS:LUGS/NUTS/BOLTS/STUDS
NHTSA#11813-00-V-303-000 REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE: CONSUMER STATES HAS THE SAME PROBLEM ON THE RIGHT SIDE OF THE VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #568582January 2, 2003ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, STEERING:COLUMN, SUSPENSION:REAR:SHOCK ABSORBER, TIRES:TREAD/BELT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE CONSUMER HAS EXPERIENCED THE FOLLOWING: THE REPLACEMENT OF THE LEFT DASH BOARD CLUSTER (TEMPERATURE GAUGE INOP FROM THE TIME OF PURCHASE), REATTACHMENT OF RUBBER SEAL AROUND DRIVER DOOR WINDOW, REATTACHMENT OF FUEL PUMP, REATTACHMENT OF HEADLINER IN REAR OF VEHICLE, UNCRIMPING OF FUEL LINE, LUBRICATION DRIVER DOOR HANDLE(STICKING), LUBRICATION OF CATCH ON REAR PASSENGER SIDE DOOR(HAD COME OPEN WHILE VEHICLE WAS IN MOTION), REPLACEMENT THE TURN SIGNAL SWITCH IN STEERING COLUMN-HAD TO BE TURNED OFF MANUALLY, PERSISTENT NOISES/VIBRATIONS IN THE FRONT END OF VEHICLE STARTING AT 36K MILES AND WAS TOLD THAT THE TIRES HAD TREAD THAT WAS TOO NARROW/WERE HIGH PERFORMANCE WHICH WASN'T NEEDED/WAS ALSO TOLD THAT THE VIBRATION WAS CAUSED BY IMPROPER TIRE CARE AND TIRE CUPPING, THE LEFT REAR SHOCK NEEDED REPLACEMENT, AND THE RADIO GOES OUT-SOMETIMES GOES OUT WHEN THE HEAT IS TURNED UP HIGH. SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001850January 2, 2003AIR BAGS
CONSUMER STATES WHILE DRIVING ABOUT 15MPH WITHOUT WARNING THE PASSENGER AIR BAG DEPLOYED. CAUSING THE VEHICLE TO HAVE A ACCIDENT. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000669January 1, 2003ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:ELECTRICAL
THE IGNITION SWITCH ON MY CAR IS NOT WORKING. IF IT HAS TO BE REPLACED, IT WILL BE THE THIRD TIME SINCE I BOUGHT THE CAR. WHICH WAS IN FEBUARY OF 2002. IF A LOCKSMITH SHOP CAN REPAIR THE PROBLEM, WHY IS IT THAT A FORD DEALERSHIP CAN'T?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000448December 31, 2002STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, SERVICE BRAKES, AIR:DISC:PADS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT MY FORD FOCUS 2000, BRAND NEW IN JULY OF 2000. SINCE THEN, I'VE HAD THE WHEEL BEARINGS REPLACED TWICE, THE REAR DOOR STOPPED LATCHING AND I HAD TO DRIVE IT TO THE DEALER WITH MY SON HOLDING THE DOOR SHUT, MY ALTERNATOR HAD TO BE REPLACED AND STILL THE LIGHTS GET DIM WHEN I TURN ON THE HEATER, THE PLASTIC AND RUBBER DOOR MOLDING STARTED COMING LOOSE AND FALLING OFF RIGHT AFTER I BOUGHT THE CAR, THE BRAKES HAVE NEVER STOPPED SQUEALING, AND NOW MY KEY IS STUCK IN THE IGNITION AND IT WON'T COME OUT. EVERY TIME I TAKE MY CAR TO A DEALER, THEY ALWAYS SAY THE SAME THING "OH, THAT IS COMMON WITH THE FORD FOCUS". AFTER READING ALL OF THE CONSUMER COMPLAINTS, I GUESS YOU COULD SAY THESE PROBLEMS ARE COMMON WITH THE FORD FOCUS. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR AND EXPECT TO EXPERIENCE MANY MORE BECAUSE SO FAR THE TRACK RECORD FOR THE FORD FOCUS IS EXTREMELY POOR. AFTER READING THE NUMEROUS COMPLAINTS, I HOPE FORD IS FORCED INTO RECALLING THE IGNITION CYNLINDER OR SWITCH WHICHEVER IS TO BLAME FOR THE KEY TO BECOMING STUCK IN THE IGNITION AND THE WHEEL NOT LOCKING WHILE THE CAR IS IN PARK. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #568374December 26, 2002POWER TRAIN, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BOTH FRONT ROTORS WERE CUPPED AND TAPERED, THE DEALER SUGGESTED THAT THE BRAKE PADS WERE TOO HARD FOR THE ROTORS WHICH CAUSED UNUSUAL WEAR. IN LESS THAN 3 YEARS, 27,736 MILES THE TRANSMISSION HAS SLIPPED 6-8 TIMES, THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM ON TWO DIFFERENT OCCASIONS. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001531December 26, 2002SUSPENSION:FRONT:WHEEL BEARING
WHILE TRAVELING ON THE HIGHWAY THE REAR WHEEL WAS MAKING A LOUD NOISE. DUE TO THE WHEEL BEARERS. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001450December 24, 2002WHEELS:RIM
WHILE DRIVING VEHICLE, CONSUMER STATES' THAT HE HIT A POTHOLE WHICH RESULTED IN THE RIM BENDING AND THE PASSENGER SIDE TIRE BLOWING OUT. CONSUMER FEELS THAT THE ROTORS ARE MADE OF A ALLOYED MATERIAL THAT IS TO THIN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS *DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001421December 23, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT REAR BRAKE CYLINDER IS LEAKING FLUID. THE BRAKE PADS HAVE LARGE METAL DEPOSITS IN THEM AND THE FRONT ROTORS ARE WORN EXCESSIVELY AND NOT ABLE TO BE TURNED BECAUSE THE ARE UNDER SPECIFICATIONS. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000336December 21, 2002FUEL SYSTEM, GASOLINE, SERVICE BRAKES, AIR:ANTILOCK
VEHICLE STALLED FOR 3-5 SECONDS IN A RIGHT HAND CURVE. NO CHECK ENGINE LIGHTS OR OTHER INDICATORS. CALLED DEALERSHIP AND THEY HAVE NOT HEARD OF ANY OTHER COMPLAINTS AND WANT TO CHARGE ME TO CHECK THE COMPUTER IN THE CAR. CAR HAS ALSO STALLED AND DIED WHEN APPROACHING STOP LIGHTS BUT RESTARTED FIRST TRY. BRAKES ALSO MAKE A LOUD HIGH PITCH SQUEAL AT ALL TIMES. I AM CONTACTING FORD FOR ASSISTANCE. WE WILL SEE HOW FAR I GET. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001270December 20, 2002SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM ON THE VEHICLE. ALSO STATED THAT THE POWER WINDOWS DOES NOT WORK ALSO THE POWER LOCKS ON THE VEHICLE DO NOT WORK. DEALER WAS CONTACTED AND VEHICLE WAS TAKEN TO THE SHOP ON THREE DIFFERENT TIMES AND IT WAS FINELY FIXED BUT CONSUMER STILL THINKS THAT THE VEHICLE STILL HAS DIFFERENT ISSUES. TS THE BRAKES SQUEALED, AND THE VEHICLE WOULD SHUT OFF WHEN THE BRAKES WERE APPLIED HARD, AND THE VEHICLE WOULD HAVE TO BE PLACED IN PARK IN ORDER TO RESTART. A FUSE WAS REPLACED AND HAD BLOWN AGAIN, THERE WAS A SHORT GROUND IN THE WIRE ON THE REAR PASSENGER DOOR SHORTING TO THE GROUND, RECALL 00S50/DECK LID WIRE HARNESS, AND TWO DOOR LOCK ACTUATORS WERE REPLACED. SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000107December 16, 2002SERVICE BRAKES, AIR:DISC, ELECTRICAL SYSTEM, SUSPENSION:REAR, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CONTINUED PROBLEMS WITH FORD 200 FOCUS ZTS. BEARINGS, ELECTIRCAL SYSTEM, BRAKE AND PAINT ISSUES AMONG OTHERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000061December 14, 2002FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770744December 11, 2002TIRES
I'VE HAD TO HAVE MY TIRES AND BRAKES REPLACED SEVERAL TIMES AND I STILL FEEL AND HEAR THE NOISE MY BRAKES OR ROTARS OR MAKING. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770685December 10, 2002WHEELS, ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, AIR:ANTILOCK
1 WEEK AFTER PURCHASE TOOK IN FOR BRAKES AND ROTORS, 3 MONTHS LATER SAME THING, TWO MONTHS FOLLOWING IGNITION LOCKED ALONG WITH A/C NOT WORKING NEED ANOTHER LINING, RIGHT NOW IGNITION IS TRYING TO LOCK AGAIN NEEDS CALIPERS BRAKES ROTORS CAR IS STALLING MECHANIC JUST MADE ME AWARE THAT THE TWO TIRES ON THE RIGHT HAS FOUR LUG WHEELS TWO TIRES ON THE LEFT HAS FIVE LUG WHEELS. THE CAR SOUNDS HORRIBLE NO MONEY TO REPAIR ALL THESE PROBLEMS FELL LIKE I HAVE TO PAY FOR SOMETHING THAT'S NOT EVEN DRIVABLE FORD WILL NOT DO ANYTHING OR DEALER STILL COVERED UNDER FACTORY WARRANTY I BELIEVE DEEP IN MY HEART THEY SOLD ME A LEMON I KNOW THERE'S NO WAY A CAR SHOULD HAVE FOUR, FIVE LUGS IT MEANS THAT THEY SALVAGE THE CAR THREW IT BACK TOGETHER AND HAD IT SITTING WAITING FOR THE FIRST SUCKER! ME BUT I'M GOING TO TRY TO FIGHT THIS ALL THE WAY NO MATTER WHAT IT TAKES. DT *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0