Ford Focus Complaints (2003)
977 consumer complaints on file.
- #10346991August 3, 2010ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING WHEN THE ENGINE BEGAN ABNORMALLY JUMPING. A LOCAL MECHANIC WAS CONTACTED WHO ADVISED THAT THE TIMING BELT WAS FRACTURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346488July 31, 2010LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I WAS STRANDED WITH MY 2003 FORD FOCUS BECAUSE THEY KEY WOULD NOT TURN IN THE IGNITION. I FINALLY WAS ABLE TO GET MY CAR TOWED TO A MECHANIC AT 2AM AND WAS ABLE TO GET A RIDE HOME. I AM VERY FORTUNATE NOTHING HAPPENED TO ME - WHO KNOWS WHAT COULD HAVE HAPPENED THAT LATE AT NIGHT. I HAD TO GET THE IGNITION REPLACED WHICH COST $400. IT IS RIDICULOUS THAT THIS HAS NOT BEEN RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346487July 31, 2010LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKED UNABLE TO DRIVE FORD FOCUS 2003. COST OF IGNITION CYLINDER, NEW KEY (1), RESET OF COMPUTER = $480.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344832July 23, 2010AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2003 FORD FOCUS WAGON. WHILE DRIVING 55 MPH THE PASSENGER SIDE AIR BAG SUDDENLY DEPLOYED. THERE WAS NO CRASH OR ROAD HAZARD THAT CAUSED THE DEPLOYMENT AND NONE OF THE WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE WITHOUT INCIDENT. THE CONTACT DID NOT NOTIFY THE DEALER OR MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 49,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342528July 11, 2010ELECTRICAL SYSTEM
IN 2007, TWO WEEKS AFTER PURCHASING A 2003 FORD FOCUS I WAS LEFT STRANDED ON A SUNDAY EVENING IN BLIZZARD LIKE CONDITIONS IN ANCHORAGE ALASKA AFTER THE IGNITION ON THE FOCUS SUDDENLY STOPPED WORKING. THERE WAS NO WARNING PRIOR TO THE PART FAILURE THAT THERE WAS ANY PROBLEM, THE VEHICLE OPERATED PERFECTLY ONE MOMENT, THEN I WAS UNABLE TO EVEN TURN THE IGNITION KEY THE SECOND. I ULTIMATELY HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP FOR THE PART TO BE REPLACED WITH A NEW BUT UNIMPROVED IGNITION (THAT MAY FAIL AGAIN - AGAIN STRANDING ME - PERHAPS IN A LESS POPULATED AREA). ADDITIONALLY, MY FIANCEE HAS A 2000 FORD FOCUS WHOSE IGNITION FAILED ON HIM TONIGHT - ALSO STRANDING HIM. THE FACT THAT THE IGNITION FAILS WITHOUT NOTICE IS DANGEROUS AND LEAVES THE OPERATOR OF THE VEHICLE IN AN UNSAFE SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341822July 7, 2010SUSPENSION:FRONT, TIRES, TIRES:TREAD/BELT, ELECTRICAL SYSTEM:IGNITION
JULY 2010 IGNITION IS LOCKED, KEY WILL NOT TURN IN IGNITION. IT WAS HAPPENING EVERY NOW AND THEN BUT TODAY, JULY 7, 2010, IT WILL NOT TURN AT ALL EVEN WITH TAPPING LIGHTLY ON THE END OF THE KEY AND PULLING THE STEERING WHEEL DOWN WHILE TURNING THE KEY NOTHING HAS YET TO BE DONE AS I AM STILL WAITING FOR FORD TO DECIDE IF THEY WANT TO PICK IT UP! JUNE 2010 DRIVERSIDE SPRING COIL SNAPPED - NO LETTER TO THE OWNER OF THE FORD MODELS WHEN THE PROBLEM WAS A KNOWN SAFETY ISSUE AND WAS COVERED UNDER A WARRANTY EXTENDED BY FORD (BECAUSE THEY KNEW OF THE PROBLEM) JUNE 2009 - DRIVERSIDE FIREHAWK GTA FACTORY INSTALLED TIRE BLEW RIGHT OFF THE STEEL RIM, LEAVING THE STEEL FROM THE TIRE ON THE RIM ... THIS HAPPENED IN MY DRIVEWAY AND NOT WHILE I WAS DRIVING THE VEHICLE, THANK GOODNESS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340796June 30, 2010AIR BAGS:FRONTAL
2003 FORD FOCUS INVOLVED IN FRONT END COLLISION CAR WAS TOTALED AND AIR BAGS DID NOT DEPLOY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339908June 24, 2010ELECTRICAL SYSTEM
AFTER WARRANTY EXPIRED, PUT KEY IN IGNITION AND COULD NOT TURN CAR ON. THIS WAS DUE TO A SUDDENLY FAILING IGNITION SYSTEM. HAD TO REPLACE ENTIRE IGNITION COLUMN AND WAS STRANDED FOR THREE DAYS WHILE WE FIGURED OUT THE PROBLEM. THIS IS A SAFETY ISSUE CONSIDERING IT IS A WELL KNOWN PROBLEM AND MANY PEOPLE HAVE BEEN STRANDED IN BAD AREAS OR DURING BAD WEATHER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339396June 21, 2010ELECTRICAL SYSTEM
KEY FAILS TO TURN AFTER DRIVING TO WORK. 03 FORD FOCUS. CAN NOT START. WILL CALL FOR REPAIRS AND FIND COST. FORD WOULD NOT REPLACE OR OFFER SOLUTION DUE TO MILEAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339209June 20, 2010ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
I HAVE A 2003 FORD FOCUS AND THE IGNITION AND THE KEY SUDDENLY WON'T TURN IN THE IGNITION. I HAVE LOOKED THIS PROBLEM UP ONLINE AND IT LOOKS LIKE A FAR TOO COMMON PROBLEM. MY WIFE IS 8.5 MONTHS PREGNANT, AND I THANK GOD THIS DIDN'T HAPPEN ANY LATER AS IT IS OUR ONLY VEHICLE. PLEASE TAKE PROMPT ACTION AGAINST FORD AND MAKE THEM ISSUE A RECALL! THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336258June 14, 2010STEERING, ELECTRICAL SYSTEM:IGNITION
KEY GETS STUCK IN THE IGNITION. IGNITION WILL NOT TURN. THIS HAPPENS JUST ABOUT EVERY TIME AN ATTEMPT IS MADE TO TURN THE CAR ON FOR APPROXIMATELY ONE YEAR. MULTIPLE ATTEMPTS MUST BE MADE AND EXCESSIVE FORCE TO ENGAGE KEY MUST BE USED. AFTER CONTACTING SEVERAL LOCKSMITHS AND BEING REPEATEDLY TOLD THAT THIS PROBLEM CAN ONLY BE REPAIRED BY A FORD DEALER DUE TO THE COMPUTER NEEDING TO BE PROGRAMMED TO MATCH A CHIP IN THE IGNITION AND KEY, A LOCAL FORD DEALERSHIP WAS CONTACTED. A CUSTOMER SERVICE EMPLOYEE REPORTED THAT IT CAN BE REPLACED FOR $250. BUT THAT IT IS A COMMON PROBLEM WITH NO GUARANTEES THAT THE IGNITION WOULD NOT NEED FURTHER REPLACEMENT FOR THE SAME PROBLEM IN THE FUTURE. IGNITION WILL NO LONGER TURN AT ALL RESULTING IN THE KEY SNAPPING IN THE IGNITION. ENTIRE IGNITION WILL NEED TO BE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336048June 13, 2010ELECTRICAL SYSTEM:IGNITION
MY 2003 FORD FOCUS IS HAVING AN IGNITION PROBLEM - MY KEY WILL NOT TURN IN THE IGNITION - I AM NOW STRANDED AND HAVE TO CALL AAA FOR HELP - THEY JUST LEFT - HAVE TO HAVE IGNITION REPLACED BY DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335772June 11, 2010EXTERIOR LIGHTING
2003 FORD FOCUS SE 4 DOOR SEDAN -- RIGHT REAR TURN SIGNAL SOCKET HAS MELTED TO TAIL LIGHT ASSEMBLY WHERE IT CANNOT BE REMOVED. BOTH TAIL LIGHT ASSEMBLY AND SOCKET HAVE TO BE REPLACED. LEFT REAR APPEARS TO BE DAMAGED ALSO, BUT BULB IS NOT OUT YET. IS THIS A FIRE HAZARD? IT DOES CREATE A PROBLEM BECAUSE IT'S TAKEN MY GARAGE AND THE FORD DEALER 3 WEEKS TO FIND THE CORRECT SOCKET TO FIT THE TAIL LIGHT ASSEMBLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335807June 11, 2010ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IGNITION. IT IS PROGRESSIVELY GETTING WORSE. LAST NIGHT I WAS STRANDED LATE AT NIGHT AND HAD TO CALL SOMEONE TO COME GET ME. I TRIED FOR OVER AN HOUR TO GET IT TO TURN. FROM WHAT I AM FINDING OUT THIS IS NOT A PROBLEM THAT I HAVE. THERE HAVE BEEN MANY MANY COMPLAINTS OF THIS. THIS PART SHOULD BE RECALLED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335315June 8, 2010ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT TURN IN THE IGNITION ON MY 2003 FORD FOCUS WAGON. WAS STRANDED AT A DRIVE IN MOVIE THEATER AT 2AM WITH 2 SMALL CHILDREN AND THE WINDOWS DOWN AS IT STARTED TO RAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334373June 3, 2010STRUCTURE
WHEN ACCELERATING AT LOW SPEEDS, TURNING AND DRIVING SPEED BUMPS A HORRIBLE RATTLING, VIBRATION, METAL ON METAL SOUND IS HEARD INSIDE THE CARE ON THE PASSENGER SIDE BEHIND GLOVE BOX. CONTINUES TO GET WORSE AND 2 AAA APPROVED MECHANICS COULD NOT FIND IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334052June 1, 2010ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED WHEN STARTING THE VEHICLE AND ATTEMPTING TO REVERSE, THE VEHICLE WOULD NOT RESPOND AND WOULD INTERMITTENTLY STALL. THE VEHICLE WOULD SPORADICALLY START AND WOULD OPERATE AS NORMAL UNTIL THE FAILURE WOULD RECUR. THE CONTACT REPLACED THE BATTERY BUT TO NO AVAIL. THE DEALER WAS NOT CONTACTED NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 82,007.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10332430May 26, 2010LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
IGN KEY WILL NOT TURNING KEY GETS STUCK LEFT ME STRANDED IN A BAD HIGH CRIME AREA I UNDER STAND THAT THIS IS A PROBLEM ON ALL THE FOCUS WHY IS A RECALL MOT BEEN DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10331651May 21, 2010ELECTRICAL SYSTEM:IGNITION
THE ORIGINAL FORD CAR KEY FOR MY 03 FORD FOCUS WILL NOT TURN IN THE IGNITION SOMETIMES. ILL SAY ABOUT 25% OF THE TIME IT WON'T. AND I HAVEN'T FIXED IT YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10331012May 18, 2010ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED WHEN HE PLACED HIS KEY IN THE IGNITION, THE IGNITION SWITCH LOCKED AND WOULD NOT TURN OVER. THE DEALER WAS CONTACTED AND ADVISED HIM TO BANG ON THE STEERING COLUMN TO ALLOW THE KEY TO TURN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE IGNITION SWITCH WAS REPLACED. THE FAILURE MILEAGE WAS 53,600 AND THE CURRENT MILEAGE WAS 53,850. UPDATED 7/20/10 *CN UPDATED 07/23/10*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0