Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10009156February 24, 2003
ELECTRICAL SYSTEM:IGNITION
THE IGNITION WAS REPLACED TWICE, IT TOOK NUMEROUS TRIES BEFORE THE VEHICLE STARTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008988February 21, 2003
TIRES
THE LEFT REAR TIRE SEPARATED FROM THE RIM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009007February 21, 2003
ELECTRICAL SYSTEM
THE LIGHTS ON THE CONSOLE FLICKERED ON AND OFF, AND ALSO THE VEHICLE STALLED WITHOUT WARNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009010February 21, 2003
SUSPENSION:REAR, TIRES
THERE WAS AN EXCESSIVE VIBRATION COMING FROM THE REAR PASSENGER TIRES, THE DEALER WAS UNABLE TO DETERMINE CAUSE OF VIBRATION OR EXCESSIVE WEAR ON TIRES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007932February 21, 2003
SUSPENSION:FRONT:STABILIZER BAR
2000 FORD FOCUS ZX3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007933February 21, 2003
ELECTRICAL SYSTEM:IGNITION
2000 FOCUS WITH IGNITION SWITCH FAILURE. CAR IS JUST OUT OF WARRANTY (39000 MILES). FORD WILL NOT COVER REPAIR. ALSO FRONT SWAY BARS LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007941February 21, 2003
UNKNOWN OR OTHER
I PURCHASED A 2000 (4DR) FORD FOCUS WAGON SE ON 06/17/00 AND I HAVE HAD NOTHING BUT TROUBLE EVER SINCE. HERE IS A LIST OF MY COMPLAINTS CONSTANT CLICKING AND SCREECHING NOISE WHEN I TURN OR GO OVER A BUMP SOUNDS AS IF THE CAR HAS ARTHITIS PROBLEMS SOMETIMES MY CAR WILL NOT START UNTIL AFTER 3 OR 4 ATTEMPTS LEFT BACK WINDOW WILL NOT ROLL DOWN & ALTHOUGH I HAVE NOT HEARD IT SINCE SUMMER THE WINDOWS MAKE NOISE WHEN OPERATED LIKE GLASS RUBBING AGAINST METAL LUBERICATE ALL OF THE CAR DOORS ONCE A MONTH BECAUSE THEY SCREECH EXTREMELY LOUD WHEN OPENED OR SHUT I HAVE BEEN IN ALMOST 4 ACCIDENTS BECAUSE OF THE ENORMOUS AMOUNT OF SEVERE BLIND SPOTS ON BOTH THE L & R SIDES OF THE CAR NIGHT DRIVING BAD - THE CAR SITS AT A DOWNWARD ANGLE WHICH ALLOWS REAR VEHICLES HEADLIGHTS TO BLIND YOU WITH YOUR OWN REARVIEW AND SIDE MIRRORS - THIS MAKES VISIBILITY IMPOSSIBLE & VERY DANGEROUS A SOUR-VINEGAR LIKE SMELL APPEARS SOMETIMES ON 02/23/02 @ SEARS AUTO CENTER I HAD TO REPLACE MY TIRES DUE TO BOWED/BUCKLED - ODOMETER WAS AT 22114 - PAID OUT OF MY POCKET TO REPLACE TIRES $508.46 MECHANIC COULD NOT EXPLAIN WHY THIS HAPPENED BUT INSTRUCTED ME TO CALL FORD & GET REIMBURSED FOR THE TIRES - I WAS TOLD IT WAS NORMAL WEAR AND TEAR NO REIMBURSEMENT. I DO NOT FEEL THIS IS A DIRECT TIRE ISSUE BUT A CAUSE ISSUE FROM THE CAR ITSELF SAFTEY RECALL 00S31 EVERYTIME I HIT A PUDDLE AFTER RAIN THE ENGINE MAKES A SCREAMING SOUND & LOSES SOME POWER. AFTER TAKE THE CAR HESITATES LIKE IT SLIPS INTO NEUTRAL GEAR? WHAT IS GOING ON? WHY IS FORD NOT HELD RESPONSIBLE FOR A BAD PRODUCT AND A TOTAL RECALL ON THE CAR ITSELF? THIS CAR HAS NUMEROUS COMPLAINTS, FORD DOES NOT GIVE YOU A LOANER FOR ITS BAD PRODUCT & THE MOST THEY WILL SAY IS WE ARE SORRY TO INCONVENIENCE YOU OR WE APOLOGIZE FOR THIS SITUATION. I DO NOT WANT THEIR SYMPATHY I WANT A CAR NOT JUST PRICED AT 19,750.97 BUT VALUED AT $19,750.97. I WANT A CAR THAT IS SAFE & RELIABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008777February 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN GAS PEDAL WAS DEPRESSED, THE ENGINE REVVED UP, BUT THE SPEED WAS NOT INCREASED, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007844February 20, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CAR CAME TO A FULL STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007857February 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE ACCELERATING ON HIGHWAY, ENGINE AND OIL LIGHT CAME ON; ENGINE BEGAN MAKING KNOCKING NOISE. PULLED CAR OVER. FORD DEALERSHIP STATED ENGINE FAILURE DUE TO INPROPER MAINTENANCE. OIL CHANGED ACCORDING TO MAINTENANCE SCHEDULE -- DO NOT HAVE EVIDENCE BECAUSE IT WAS DONE BY HUSBAND. VEHICLE ONLY HAS 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008920February 20, 2003
LATCHES/LOCKS/LINKAGES
THE DRIVER AND PASSENGER DOORS DID NOT UNLOCK FROM THE OUTSIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008931February 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS WERE REPLACED ON 3 OCCASIONS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008941February 20, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH/ STEERING COLUMN WAS REPLACED 3 TIMES.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008966February 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
THERE WAS A LOUD NOISE COMING FROM THE ENGINE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008597February 19, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE CONSUMER WAS INFORMED THAT THE MANUFACTURER DID NOT GIVE THE DEALER THE CODE TO PERFORM THE BATTERY CABLE RECALL 02 V 288 000. *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008693February 19, 2003
POWER TRAIN
THE VEHICLE ROLLED BACKWARDS WHILE ON A HILL, THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR. DEALER WAS ABLE TO DUPLICATE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007799February 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FORD FOCUS BRAKE PADS AND ROTOR PROBLEMS SINCE 11,500 MILES ON VEHICLE, INSPECTED AND TOLD NOTHING WRONG, NORMAL SQUEEKING AND GRINDING. MY DAUGHTER FEELS THAT WHILE DRIVING THE CAR THE BRAKES ARE GRINDING AND GIVING UNDER HER. WE TAKE IT IN FOR THE 15K SERVICE AND THEY TELL US THE BRAKES ARE FINE AT 15,600 MILES INSPECTED AND TOLD NOTHING WRONG, NORMAL WITH CHANGE OF WEATHER. YESTERDAY MY DAUGHTER SAID THE BRAKES WERE NOT HOLDING AND WE TOOK THE CAR IN FOR A WHEEL BEARING RECALL FOR THE REAR BRAKE SYSTEM AND AT 18,000 MILES, DEALERSHIP SAYS BRAKE PADS AND ROTORS ARE COMPLETELY GONE! I HAVE TALKED TO THE DEALER AND FORD WHO SAY THEY WILL "COVER" THIS $400 REPAIR. MY COMPLAINT IS THAT THIS SHOULD HAVE NEVER OCCURRED AND COULD HAVE COST MY DAUGHTER, MY SON WHO RIDES IN THE CAR OR ME OUR LIVES. I FEEL THEY ARE VERY AWARE OF THIS PROBLEM AND CHOSE TO OVERLOOK THEIR RESPONSIBILITY THAT COULD HAVE COST MY FAMILY OUR LIVES. SOMEONE NEEDS TO MAKE THEM ACCOUNTABLE INCLUDING THE DEALERSHIP WHO "INSPECTED" THE BRAKES AND CHOSE TO LIE TO US ON 2 OTHER OCCASSIONS. IF FORD HAS A PROBLEM THEN THE DEALERSHIPS ARE ONLY COMPOUNDING THE PROBLEM WITH THE POSSIBLITY OF LOSS OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007814February 19, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
LOSS OF POWER. OCCURS AFTER THE FOLLOWING COMBINATION OF CONDITIONS: 1. FUEL LEVEL BELOW 1/4 TANK 2. ACCELERATING ONTO HIGHWAY WITH CIRCULAR APPROACH (RAMP) GOING CLOCKWISE. 3. VEHICLE SPEED ON CIRCULAR RAMP ABOVE 30 MPH. VEHICLE LOSES POWER UPON ENTERING HIGHWAY. PRESSING ACCELERATOR PEDAL GIVES ERRATIC RESULTS. VEHICLE WILL RESET AND OPERATE PROPERLY WHEN PULLED OFF ON SHOULDER AND VEHICLE IS TURNED OFF AND THEN ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007672February 17, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2000 FORD FOCUS STALLED ON THREE SEPERATE OCCASSIONS. TWO TIMES OCCURING ON 2/13/03. I HAD THE CAR TOWED TO DEALERSHIP SERVICE DEPT. THEY TOLD ME IT WAS FIXED THAT DAY. SAME EXACT PROBLEM OCCURED NEXT DAYON WAY TO WORK.(ONLY DROVE CAR HOME FROM DEALERSHIP DAY BEFORE) DROVE STRAIGHT TO DEALERSHIP AND TOLD SAME PROBLEM OCCURED.(7AM IN MORNING) THEY CALLED AT 5:30PM TO TELL ME THEY COULD NOT DUPLICATE PROBLEM AND WANTED TO KEEP CAR OVER WEEKEND. ON MONDAY THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM, HAD TEST DROVE IT 83 MILES, AND RETURNED VEHICLE WITH NO REPAIR MADE.(OTHER THAN UPCOMING RECALL I HADN'T BEEN NOTIFIED OF YET)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007613February 16, 2003
SERVICE BRAKES, AIR:DISC:ROTOR, SERVICE BRAKES, AIR:DISC:PADS
PROBLEMS WITH FORD FOCUS BRAKES. IT STARTED SQUEAKING AFTER 10,000 MILES. I TOOK IT IN TO THE DEALERSHIP AND THEY SAID IT WAS NORMAL AND TO CHECK BACK AROUND 36,000 MILES. WELL, IT'S ALREADY AT 36,000 AND IT IS ALREADY GRINDING AND SQEAKING ALL THE TIME, EVEN WHEN IT'S NOT RAINING. I TOOK IT IN TO A PROFESSIONAL BRAKE SPECIALIST AND THEY WANTED TO CHARGE ALMOST $ 500 TO REPLACE THE ROTARS, BRAKE PADS AND SHOES. THEY SAID IT VERY UNUSUAL FOR A CAR WITH LOW MILES TO HAVE THE ROTARS REPLACED. I WAS NOT ABOUT TO DISH OUT THAT AMOUNT OF MONEY TO REPLACE THEM WHEN THEY SHOULD BE COVERED UNDER MY EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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