Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10781368October 12, 2015
POWER TRAIN
WHEN ACCELERATING FROM A STOP THE CAR JERKS AND SHUDDERES VERY HARD. I LIVE IN A RURAL AREA AND I NEED TO BE ABLE TO ACCELERATE. THE CAR DID NOT DO THIS FOR THE FIRST 20,000 MILES. I TOOK IT TO DEALER AND THEY SUPPOSEDLY REPROGRAMED TRANSMISSION. THIS VEHICLE NOW LURCHES FORWARD AND SHUDDERS. I DRIVE THROUGH MANY HIGHWAYS I AM AFRAID THAT CAR WILL NOT ACCELERATE ENOUGH TO GET ME THROUGH INTERSECTIONS. PLEASE HELP WITH THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781371October 12, 2015
POWER TRAIN
TRANSMISSION SHUTTER CONTINUES AFTER RECALL SERVICE FOR TRANSMISSION RECALL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780464October 7, 2015
POWER TRAIN
THE CLUTCH IN MY 2014 FORD FOCUS HAS NOW BEEN REPLACED 3 TIMES, WITH THE MOST RECENT TIME BEING THIS WEEK. I PURCHASED THIS CAR IN FEB. '14, AND IT HAS 30K MILES ON IT. WHEN THE CLUTCH NEEDS TO BE REPLACED, THE CAR SHUDDERS AND JOLTS COMING OUT OF FIRST GEAR, LEAVING ME UNSURE OF WHETHER IT WILL ACCELERATE PROPERLY. THE VEHICLE IS SLUGGISH WHEN ACCELERATING THROUGH THE GEARS, ESPECIALLY WHEN DRIVING UP A HILL. ONCE THE VEHICLE MAINTAINS A CONSTANT SPEED, THE PROBLEM IS RESOLVED UNTIL I STOP OR SLOW DOWN. THE DEALERSHIP DOES NOT SEEM TO BE ABLE TO FIX THE PROBLEM. IN FACT, IT JUST KEEPS GETTING WORSE. THE FIRST TIME THAT I TOOK THE CAR IN TO HAVE IT INSPECTED FOR THE SHUDDERING (~11K MILES; AUG '14), IT WAS DISPLAYING PROBLEMS ABOVE 400 RPM. THE SECOND TIME THAT I TOOK THE CAR IN FOR THE SAME PROBLEM (~23K MILES, MAY '15), I HAD NEARLY BEEN IN AN ACCIDENT IN RUSH HOUR TRAFFIC IN ATLANTA, GA, AND THE CAR FAILED THE CLUTCH TEST AT 400 RPM. THIS LAST TIME THAT I TOOK THE CAR IN TO BE REPAIRED (30K MILES, SEPT '15), IT WAS FAILING AT 500 RPM. A FORD REPRESENTATIVE TOLD ME THAT THE CAR IS CONSIDERED UNSAFE TO DRIVE AT 550 RPM. NONETHELESS, THEY STILL LEFT ME TO DRIVE THE CAR FOR 3 WEEKS WHILE I WAITED ON THE PART TO COME IN AND THE DEALERSHIP TO HAVE THE AVAILABILITY TO SEE ME. WHEN I PICKED THE CAR UP FROM THE DEALERSHIP YESTERDAY FOR THE THIRD CLUTCH TO BE REPLACED, I DROVE ~5 MILES AND HEARD A STRANGE NOISE COMING FROM THE FRONT DRIVER'S SIDE WHEEL AT ALL SPEEDS. I IMMEDIATELY INFORMED THE DEALERSHIP, WHO REQUESTED THAT I BRING THE CAR BACK IN TO BE FURTHER INSPECTED. I AM AWAITING FURTHER INFORMATION ABOUT THIS LATEST INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780064October 6, 2015
STEERING
2014 FORD FOCUS WITH 78*** MILES. ELECTRONIC POWER STEERING FAILED WHILE DRIVING AT SPEED ON THE HIGHWAY. STEERING WAS VERY DIFFICULT TO USE, FAR MORE DIFFICULT THAN A HYDRAULIC VEHICLE WITH A POWER STEERING FAILURE. IT FELT AS IF SOMETHING WAS LOCKED UP INSIDE THE STEERING COLUMN. CAR WAS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778912October 1, 2015
POWER TRAIN
TRANSMISSION SHUDDERS IN FIRST AND SECOND GEAR. BOUGHT MY CAR BRAND NEW. AT 45,000 MILES I HAD TO HAVE THE ENTIRE TRANSMISSION AND CLUTCH REPLACED! HOW IS THIS EVEN POSSIBLE ON A 2 YEAR OLD VEHICLE? WELL, AGAIN 6 MONTHS LATER, AT 57,000 MILES SURE ENOUGH THE TRANSMISSION IS MESSING UP AGAIN. THIS NEEDS TO BE RECALLED! MORE THAN A RECALL, THIS IS UNSAFE. FORD NEEDS TO BUY BACK EVERY ONE OF THE FOCUS' EFFECTED BECAUSE THERE'S NO WAY SOMEONE COULD SELL THIS CAR!. THE CAR GRINDS, SHUDDERS, AND STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778943October 1, 2015
ELECTRICAL SYSTEM, STEERING, WHEELS
WHEN I TAKE OFF FROM BEING STOPPED, MY CAR DRAGS WITH A VIBRATION. WHEN I PICK UP SPEED ON THE FREEWAY MY CAR SLIDES TO THE LEFT AND I LOSE THE CONTROL OF THE STEERING. MY PHONE NUMBERS HAVE NEVER BEEN ABLE TO BE SYNC TO MY CAR BECAUSE THE ELECTRICAL PART IS DEFECTIVE. MY TIRES LIGHT STAYS ON OFF AND ON. IT FEELS AS IF SOMETHING IS GETTING LOSER UNDER THE REAR OF MY CAR. ON FOX 2 NEWS THIS MORNING, THEY ANNOUNCED A RECALL ON FORD CAR AXLES. TODAY IS OCTOBER 1, 2015. THE DATE OF THE LAST INCIDENT IS GIVEN BELOW. BUT I HAVE BEEN HAVING PROBLEMS FOR A WHILE. WHEN I TOOK MY CAR TO THE DEALERSHIP ABOUT THE LIGHT AND TIRES, THEY JUST RESET IT. THEY DIDN'T TAKE TIME TO TEST DRIVE IT AND REALLY ADDRESS MY PROBLEMS WITH THIS CAR. I DON'T WANT TO HAVE A ACCIDENT OR DIE IN MY CAR. I WOULD LIKE TO GET THESE PROBLEMS TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778948October 1, 2015
UNKNOWN OR OTHER
WHEN THE CAR IS AT A STOP, WHILE THE VEHICLE IS WARM, WHEN YOU START TO TAKE OFF THE VEHICLE JERKS AND DOES NOT PROPERLY ENGAGE THE TRANSMISSION. AT AN INTERSECTION OR WHEN MERGING INTO TRAFFIC THE VEHICLE DOES NOT RESPOND PROPERLY AND CAUSE A DANGER TO PASSENGERS AND ALL OTHER VEHICLES ON THE ROAD. THE LONGER THE CAR IS RUNNING TRANSMISSION SLIPS MORE AND MORE CAUSING CAR TO CONTINUOUSLY SHUTTER AND JERK. SHUTTERING INCREASED WHEN ON THE INTERSTATE FOR AN HOUR . THIS CAR WAS PURCHSED NEW FOR MY TEENAGE DAUGHTER WITH LESS THAN 45,000 MILES. WE ARE HAVING A HECK OF A TIME GETTING ROUNTREE MOORE FORD IN LAKE CITY, FL TO REPLACE THE TRANSMISSION, THOUGH THEY HAVE REFLASHED IT ONCE. IF MY DAUGHTER ENCOUNTERS AN ACCIDENT DUE TO THIS PROBLEM I WILL SUE THE FORD MANUFACTURER AND THE LOCAL DEALERSHIP. GOD HELP THEM IF ITS FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778980October 1, 2015
ENGINE, POWER TRAIN, WHEELS
PREVIOUSLY, DUE TO THE TRANSMISSION SHIFTING INTO REVERSE WHILE THE GEAR SELECTOR IS IN "D" DRIVE, I BACKED INTO A FEMALE PEDESTRIAN HITTING HER AND ALMOST RUNNING HER OVER. THERE ARE STILL SCRATCHES FROM HER RINGS ON MY BACK BUMPER. FORD HAS PERFORMED NUMEROUS TSB'S AND RECALLS TO "FIX" THE ISSUE. UPON THE MOST RECENT TSB AND RECALL UPDATE, I WAS PROMISED IT WOULD TAKE CARE OF ANY ISSUES, INCLUDING AN ISSUE WHERE THE VEHICLE WOULD SHUDDER AND SEARCH FOR A GEAR BEFORE ENGAGING AND SPINNING OUT FROM A COMPLETE STOP. AFTER DRIVING IT FOR 30 MILES, I NOTICED THE ENGINE RUNNING ROUGH, SHAKING, AND SLOWING DOWN WHILE IN IDLE. I STOPPED FOR A REFUEL. I GOT BACK IN THE VEHICLE AND CALCULATED MY MPG'S AS I ALWAYS DO - ONLY 19MPG, WHICH FORD SAYS IS "WITHIN SPEC" AS LONG AS IT IS NOT MORE THAN 8MPG OFF. (THE ON BOARD MPG CALCULATOR SHOWS 22.7MPG - ALWAYS INCORRECT). IT SHOULD BE 26CITY, 36HWY. I PLACED THE GEAR SELECTOR IN "D" DRIVE (AS WAS ALSO REFERENCED IN THE ON BOARD SCREEN). ONCE PRESSING THE ACCELERATOR, THE VEHICLE'S IN DASH SCREEN FLASHED THAT I WAS IN "R" REVERSE AND THE VEHICLE LURCHED BACKWARDS. I BRAKED, THEN THE ENGINE REVVED AND WENT AUTOMATICALLY BACK INTO "D." I DROVE 2 BLOCKS, AT A SPEED OF 40 MPH IN "D," IT AGAIN SWITCHED TO "R" REVVING THE ENGINE, THEN SLOWED TO A STOP. I PULLED OVER, TURNED THE ENGINE OFF AND WAITED BEFORE TURNING IT BACK ON. THE DRIVE HOME, IT WOULD JUMP BETWEEN GEARS "SEARCHING." I LET IT SIT OVERNIGHT, AND TODAY IT HAS NOT EXHIBITED THESE ACTIONS. I'M UPLOADING A PHOTO SHOWING THE CAR DOING 35 IN THE "R" POSITION WITH THE RPM JUMPED UP TO 3500. I WAS ACTUALLY GOING FORWARD. IN "R," CAR SHOULD NOT GO OVER 20MPH. THIS IS EVIDENCE THAT IT SWITCHED MID "D" DRIVE. ALSO, THE TIRES ARE STARTING TO FORM PITS AND HAS A CIRCUMFERENCE OF SEPARATION/SPLITTING WHICH DEALERSHIP SAID IS "FINE." THIS IS CAUSING A VIBRATION AND WHIRRING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778747September 30, 2015
ENGINE, UNKNOWN OR OTHER
VEHICLE WAS LOSING POWER, ROUGH IDLING AND STALLING WHILE DRIVING. TOOK TO DEALERSHIP AND WAS FOUND TO HAVE 2 CYLINDERS WITH LOW COMPRESSION AND METAL IN ENGINE. FORD CASE#7853581 ENGINE WAS REPLACED. VEHICLE AT DEALERSHIP FOR 9 DAYS. FORD REGIONAL CUSTOMER SERVICE MANAGER DOES NOT RESPOND TO MY EMAILED QUESTIONS. AFTER REPAIR CAR DOES NOT START UP IMMEDIATELY, GRADUAL PROBLEM UNTIL 9 DAYS AFTER ENGINE HAS BEEN REPLACED, THE CAR DOES NOT START AT ALL. TOWED TO DEALERSHIP AND HAS NOW BEEN THERE FOR 2 DAYS. I FEAR THAT AN ACCIDENT MAY OCCUR WHILE DRIVING THIS VEHICLE AND BELIEVE THAT IT IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778832September 30, 2015
POWER TRAIN
BOUGHT BRAND NEW. WHEN ACCELERATING, SOMEWHERE BETWEEN 2ND AND 3RD GEARS IT HESITATES AND SHUTTERS AND GRINDS AND THERE IS CONSIDERABLE DELAY IN ACCELERATION BETWEEN 2ND AND THIRD GEAR. IT THEN SEEMS TO GRAB ONTO A GEAR AND PLUNGE FORWARD. IT IS AN AUTOMATICALLY POWERED MANUAL TRANSMISSION SO I DO NOT SHIFT, IT SHIFTS AUTOMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778893September 30, 2015
POWER TRAIN
WHEN THE CAR IS AT A STOP, WHILE THE VEHICLE IS WARM, WHEN YOU START TO TAKE OFF THE VEHICLE JERKS AND DOES NOT PROPERLY ENGAGE THE TRANSMISSION. AT AN INTERSECTION OR WHEN MERGING INTO TRAFFIC THE VEHICLE DOES NOT RESPOND PROPERLY AND CAUSE A DANGER TO PASSENGERS AND ALL OTHER VEHICLES ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778905September 30, 2015
POWER TRAIN
SEVERE SHUTTER WHEN ACCELERATING FORM A STOP. AT TIMES THE TRANSMISSION HAS A LONG HESITATION WHILE ACCELERATING ON THE FREEWAY TO CHANGE LANES. SOMETIMES THERE IS A CLUNK NOISE AFTER STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778379September 29, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A CLUTCH WITHIN THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778059September 28, 2015
AIR BAGS
THE ISSUE I'M HAVING TROUBLE WITH IS MY AIR BAG IN THE DRIVE SIDE SEAT, THEY REPLACED IT TWO MONTHS AGO AND NOW THE PROBLEM IS AGAIN SHOWING UP. IF THERE ARE ANY BUYERS OF THE 2014 FORD FOCUS AND YOU ARE HAVING THE SAME PROBLEM PLEASE NOTIFY THE NHTSA OF THE ISSUE SO THEY CAN USE THE INFORMATION TO IDENTIFY A SERIOUS PROBLEM WITH THE SAFETY SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778264September 28, 2015
ENGINE
THE TRANSMISSION IS SHUDDERING, SLIPPING OUT OF GEAR AND IT FEELS LIKE IT IS GOING TO STALL WHILE ACCELERATING FROM A STOP. I COULD HEAR GRINDING NOISE, LIKE ITS AND BOLTS AND LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778271September 28, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AND AT A STOP SIGN OR A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL LOUD NOISE COMING FROM THE TRANSMISSION. IN ADDITION, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777953September 27, 2015
UNKNOWN OR OTHER
CAR JERKS AND HESITATES WHEN YOU TAKE OFF. WHEN GEARS CHANGE IT JERKS AND SHUTTERS. WHEN YOU CROSS IN FRONT OF TRAFFIC, YOU DON'T KNOW IF YOU'LL MAKE IT OR NOT. HAS BEEN IN SHOP MULTIPLE TIMES. THERE IS NO FIX. CLUTCH PLATES BEEN REPLACED AND BEEN WAITING ON MORE FOR THREE WEEKS. AFRAID TO DRIVE IT. CAR JUST SITTING HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777764September 25, 2015
POWER TRAIN
I AM AWARE THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH AUTOMATIC TRANSMISSION, THOUGH THE BEHAVIOR OF THIS VEHICLE IS OUTSIDE THE BOUNDS OF SAFETY AND ACCEPTABILITY. THE CAR ACTS, AT RANDOM INTERVALS, LIKE A VEHICLE WITH A MANUAL TRANSMISSION IN WHICH THE DRIVER "POPPED" THE CLUTCH, TO CAUSE THE DRIVE WHEELS TO SPIN IN PLACE. THIS FORD FOCUS DOES THIS, RANDOMLY, AT TRAFFIC LIGHTS. I HAVE NEARLY SMASHED INTO THE CAR IN FRONT OF ME FOUR TIMES. ALSO, AT THE RIPE OLD AGE OF 18,500 MILES, THE CLUTCH SLIPS, AND WILL NEED TO BE REPLACED (UNDER WARRANTY). THIS IS COVERED UNDER WARRANTY, BUT CLEARLY THERE IS A SERIOUS DESIGN FLAW, CREATING MULTIPLE SAFETY CONCERNS IN THE TRANSMISSION OF THIS CAR. IN SUMMARY, THESE ARE: RANDOMLY REVVING HIGH AND POPPING THE CLUTCH (THINK DRAG RACERS) AND PREMATURE WEAR AND SLIPPING SO BAD I AM UNABLE TO SAFELY MERGE INTO TRAFFIC. FORD MUST BE HELD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776034September 24, 2015
POWER TRAIN
DPS6 TRANSMISSION CONTAINS ONE OR MORE DESIGN AND/OR MANUFACTURING DEFECTS THAT CAUSE PROBLEMS AND UNSAFE CONDITIONS, INCLUDING, BUT NOT LIMITED TO, SUDDEN LURCHES FORWARD, DELAYED ACCELERATION AND SUDDEN LOSS OF FORWARD PROPULSION FROM 16 SEP 14 TO 25 AUG 15 WE BROUGHT VEHICLE 5 TIMES INTO FIRST FORD FALL RIVER, MA SERVICE DEPARTMENT. AFTER HAVING THE VEHICLE FOR ABOUT 10 MONTHS, AND NUMEROUS CAR ISSUE APPOINTMENTS, WE WERE TOLD BY FIRST FORD TECHNICIANS THAT THE ISSUES WITH THE CAR ARE A RESULT OF OUR DRIVING HABITS, AND GAVE US INSTRUCTIONS ON HOW TO DRIVE DIFFERENTLY, AND TO ACCELERATE DIFFERENTLY. THOSE INSTRUCTIONS ARE NOT POSSIBLE TO FOLLOW, BECAUSE TO QUICKLY ACCELERATE IS NOT EVEN POSSIBLE IN STOP AND GO TRAFFIC WITHOUT HITTING THE VEHICLE IN FRONT OF YOU. AND ITS ALSO NOT POSSIBLE TO DO THAT IN HEAVY TRAFFIC CONDITIONS, OR SPEED BUMPS. THOSE INSTRUCTIONS, ALONG WITH THE PROBLEMS/DEFECTS OF THE CAR, HAVE CAUSED IT TO BECOME A HAZARD ON THE ROAD, AND WE ARE OFTEN JUST TRYING TO AVOID ACCIDENTS. IT IS AN UNSAFE VEHICLE TO DRIVE. THERE WERE NO ISSUES WITH THE VEHICLE UNTIL JUL/AUG14, AND YET THE FIRST FORD TECHNICIANS TELL US THAT IT IS COMPLETELY NORMAL FOR THIS TYPE OF TRANSMISSION. ACCORDING TO THEM, IT IS COMPLETELY NORMAL FOR THIS CAR TO SHUDDER AND FEEL LIKE IT'S GOING TO STALL, AND NORMAL TO FEEL LIKE IT'S IN THE WRONG GEAR, AND FEEL LIKE IT'S NOT ACCELERATING FORWARD. NO ONE WOULD THINK THAT IS NORMAL. IT'S IMPORTANT TO STATE, THAT THE FIRST FORD SERVICE MANAGER, HANDED ME THE INSTRUCTIONS GIVEN TO SERVICE DEPARTMENTS, ON HOW TO HANDLE CUSTOMERS WHEN THEY COME IN WITH THESE PROBLEMS. IT IS CALLED, ?FORD POWERSHIFT 6-SPEED AUTOMATIC TRANSMISSION (DPS6) SERVICE CUSTOMER HANDLING GUIDE?. HANDLING THE CUSTOMER DOES NOT SOLVE THE PROBLEMS WITH THE CAR. FMC INSTRUCTED FF ON WHAT TO DO WITH THE CAR, BUT FF IGNORED IT, NO CALL BACK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776444September 24, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
ON TUESDAY, SEPTEMBER 22, 2015, WHILE MY SON WAS DRIVING ON THE FREEWAY AT 65 MPH IN THE CARPOOL LANE, THE CAR SUDDENLY STALLED ON HIM AND LOSS ALL POWER TO THE CAR. A MESSAGE POPPED UP ON THE DASH IN AN ORANGE TRIANGLE STATED "STOP SAFELY NOW". SINCE HE WAS IN THE CARPOOL LANE, HE DID NOT HAVE ENOUGH TIME TO GET THE CAR OFF TO THE SIDE. HE WAS STRANDED IN A BUSY CARPOOL LANE AND ALMOST GOT REAR END FROM BEHIND WHEN THE CAR SUDDENLY CUT OFF ALL POWER AND CAME TO A STOP. THIS HAS PUT MY SON IN A GREAT DANGER SITUATION!!! HE COULD HAVE GOT REAR ENDED AND THE STALLING OF THE CAR COULD HAVE CAUSED A MULTI-CARS ACCIDENT IN THE CARPOOL LANE ON THE FREEWAY. SOMEHOW HE MANAGED TO ABLE TO RESTART THE CAR AFTER TURNING THE CAR ON, OFF AND OPENING THE DRIVER SIDE DOOR AND CLOSING IT SEVERAL TIME. THE CAR CONTINUE TO HAVE THE SAME PROBLEM ON AND OFF FOR THE NEXT COUPLE OF DAYS. WE FINALLY GOT THE CAR INTO FORD DEALERSHIP SEPTEMBER 24, 2015. AT THE TIME OF THIS REPORT, FORD DEALERSHIP HAS NOT CALL ME WITH A CAUSE FOR THE ISSUE. I ALSO NOTED THAT THERE WAS A RECALL FOR A SIMILAR ISSUE THAT WAS ISSUED FROM FORD FOR THE ELECTRIC VEHICLE FOR MODEL 2012 TO 2014. THE SERVICEMAN AT FORD DEALERSHIP TOLD ME THAT MY VIN NUMBER WAS NOT ON THAT RECALL LIST YET MY SON STILL ENCOUNTERED THE SAME ISSUE THAT WAS DESCRIBED IN THE NHTSA INVESTIGATION REPORT A COUPLE OF YEARS AGO. I DONT THINK FORD HAS DONE ENOUGH TO CORRECT THIS DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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