Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10808492December 4, 2015
UNKNOWN OR OTHER
CONTINENTAL CONTI PRO CONTACT 215/55R16 RECALLS I FIND IT FUNNY THAT WITHIN A 3 MONTH PERIOD 4 OF MY 4 TIRES HAVE AQUIRED SLOW LEAKING PIN HOLES IN THEM. 2 OF THEM ON 9-21-2015 AND 2 TODAY ON DEC 4 2015 I WANT CONTINENTAL TO REPLACE MY TIRES. FORD HAS SAID ITS A MANUFACTURERS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806422November 24, 2015
POWER TRAIN
I BOUGHT A 2014 FORD FOCUS LAST MONTH WITH 27K MILES AND IT SHUDDERS IN LOWER GEARS UPON TAKE OFF AND THEN VIBRATES. THE LONGER THE CAR RUNS THE WORSE IT GETS. I AM AFRAID TO DRIVE THE CAR LONG DISTANCES OR LONG PERIODS OF TIME FOR FEAR OF MECHANICAL FAILURE. THE DEALERSHIP RESET THE TRANSMISSION CONTROL MODULE TO "LEARN MY DRIVING HABITS" BUT THAT DID NOT WORK. I WAS TOLD TO DRIVE IT FOR 500-1000 MILES BEFORE IT WOULD FIX ITSELF. IT IS STILL DOING IT AFTER THE TCM RESET. I AM TAKING IT BACK AGAIN BECAUSE IT IS NOT SAFE OR RELIABLE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806431November 24, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO JERK AND MAKE AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806493November 24, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED THIS VEHICLE FROM A REPUTABLE DEALERSHIP IN TOWN AS A USED VEHICLE BUT WITH ONLY 20K MILES ON IT. THE DEALERSHIP REFUSED TO LET ME TEST DRIVE IT ON THE HIGHWAY CITING DEALERSHIP RULES. EVERYTHING SEEMED TO WORK FINE. ONE WEEK AFTER GETTING CAR HOME IT BEGAN SHUDDERING AND FAILING TO ACCELERATE ONLY TO RAPIDLY SHIFT GEARS ONCE IT FIGURED OUT WHAT IT WANTED TO DO. WHEN TRYING TO ENTER HIGHWAY THE CAR WOULD RUN THROUGH 4 GEARS BEFORE HITTING MPH CAUSING HORRIBLE AND SLUGGISH PERFORMANCE. WHEN FINALLY GET UP TO 55 MPH OR MORE, THE CAR SHUTTERS SO BAD IT IS MAKING OTHER PARTS FALL APART AND COME LOOSE...LIKE THE STEERING AND A/C NOT WORKING PROPERLY...I HAVE TO GO 80 JUST TO GET IT TO REDUCE SLIGHTLY. I CALLED UP DEALER AND DEMANDED THEY REPAIR. DEALER RESET TRANSMISSION TO FACTORY DEFAULTS WHICH FIXED NOTHING. TOOK CAR IN 3 MORE TIMES WHEN FINALLY THEY ADMITTED IT WAS A CLUTCH ISSUE AND PUT ME ON A BACK ORDER LIST. I WAITING 3 MONTHS WHILE HAVING TO DRIVE AN UNSAFE VEHICLE BUT IT FINALLY WAS REPLACED. TO NO ONES SURPRISE THE CAR PERFORMS WORSE NOW THEN IT DID. TOOK BACK TO DEALER 2 MORE TIMES, TO WHICH I WAS TOLD THE CLUTCH HAS A 1000 MILE BREAK IN PERIOD. I ASKED THEN WHY DIDN'T ANYONE SAY THAT WHEN I PICKED IT UP. SPOKE WITH SERVICE MANAGER WHO KEEPS TRYING TO TELL ME THEY CAN DUPLICATE THE PROBLEM...I ASKED WHY IS IT I HAVE THE PROBLEM 100% OF THE TIME I DRIVE IT BUT IT NEVER SEEMS TO HAPPEN WHEN YOU HAVE IT.... I EVEN TRIED DEMONSTRATING BUT THEY LITERALLY JUST IGNORED ME AND SAID THEY DIDN'T HEAR ANYTHING OR FEEL ANYTHING...I HAVE REACHED OUT TO CLASS ACTION LAWYERS FOR DETAILS ON HOW TO SUE AND GET CAR PAID FOR TAKEN BACK SO I CAN GET A SAFE CAR....OTHERWISE I HAVE TO DRIVE A KNOWN SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806287November 23, 2015
ENGINE, UNKNOWN OR OTHER
THIS PROBLEM START SINCE I GOT THE CAR THEY TOLD ME IT WAS NORMAL BUT THIS IS THE 3 TIME I ALMOST HAVE AN ACCIDENT ON THE HIGHWAY AND INTERSECTIONS THE CAR ENGINE STALL WHEN THAT HAPPEN THE CAR WONT RESPOND THIS HAPPEN ALL THE TIME IF I AM DRIVING FAST OUR SLOW. I ALREADY TAKE IT TO THE DEALER 6 TIMES TO GET IT FIX AND THE CAR IS GETTING WORSE I ONLY HAVE ONE REPAIR INVOICE THEY WONT GIVE ME ANYTHING BECAUSE THEY SAY NOTHING IS WRONG WITH THE CAR THEY ALSO REPLACE THE CLUTCH AND RESTART THE TRANSMISSION A FEW TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795137November 20, 2015
ENGINE, POWER TRAIN, STEERING
I PURCHASED THE CAR BRAND NEW. IT STARTED BOGGING OUT DYING IN SLOW TRAFFIC AND IN THE MIDDLE OF TURNS. I HAVE HAD IT IN THE SHOP 5 TIMES FOR SAME ISSUE NOTHING WAS RESOLVED. I HAVE ALMOST GOTTEN IN A COUPLE ACCIDENTS WHEN TURNING THE CAR DIES IN THE MIDDLE OF STREET AND I HAVE ALMOST BEEN T BONED. I SOUNDS LIKE THE ENGINE IS GOING TO FALL OUT AT TIMES. SOMETIMES WHEN IT STARTS TO DIE IT EXCELERATES AND SEND THE CAR FORWARD AT A FAST SPEED. I HAVE ONLY HAD CAR 18 MONTH. I AM TERRIFIED TO DRIVE THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795171November 20, 2015
POWER TRAIN
CAR HAS UNDER 9000 MILES AND BOUGHT BRAND NEW WITH 12 MILES FROM DEALERSHIP 9 MONTHS AGO. DEALERSHIP SAID NOTHING WAS FOUND WRONG DURING SEVERAL TEST DRIVES. EXPERIENCED CRUNCHING/GRINDING SOUND, AND SLIPPING DURING ACCELERATION FROM STANDSTILL, JUMPING/JITTERING EFFECT UNTIL SPEED WAS OBTAINED. MADE TRIP TO DEALERSHIP ON PERSONAL TIME WITH THE SIGNIFICANT OTHER. MET UP WITH SERVICE DEPT. GENERAL MANAGER, TOOK A LITTLE DRIVE AND TOO ONE'S SURPRISE, WAS ABLE TO FULLY REPLICATED THE ORIGINAL ISSUES WITHOUT FAIL. IT IS CURRENTLY BEING FIXED AS OF WRITING THIS. DID FURTHER RESEARCH AND COME TO FIND OUT THOUSANDS OF COMPLAINTS BEING FILED AGAINST FORD MOTOR COMPANY ABOUT THIS VERY ISSUE. SOME HAVE RAISED CONCERNS ABOUT UNEXPECTED ACCELERATION ISSUES AND FEARS OF DRIVING ACCORDING TO DOCUMENTED, READABLE ONLINE COMPLAINTS. HOW MANY HAVE TO DIE BEFORE FORD IS HELD ACCOUNTABLE. THIS IS A PROACTIVE CONCERN NOT A REACTIVE WHAT HAPPEN ISSUE! WILL NOT BE LOSING OUR FAMILY DUE TO CORPORATE COVER UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794822November 19, 2015
POWER TRAIN
TRANSMISSION IS HESITANT TO ENGAGE AND JERKS BETWEEN FIRST AND SECOND GEARS. FEELS LIKE CAR IS GOING TO STALL OUT WHEN MOVING- EXTREMELY DANGEROUS. DEALERSHIP HAS REPROGRAMMED CAR WITH FAULTY FACTORY PARTS/SETTINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794844November 19, 2015
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 10 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT. THE CONTACT STATED THAT THE STEERING WHEEL WOULD NOT GO BACK INTO THE DIRECTION IN WHICH IT WAS BEING TURNED. THE CONTACT THEN STATED THAT THE VEHICLE HIT A CURB AND SUBSEQUENTLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATE 01/13/16 MA *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794744November 18, 2015
POWER TRAIN
THE CAR SHUDDERS OR HESITATES WHEN ACCELERATING FROM A STOPPED POSITION. SO FAR THE DEALERSHIP HAS STATED THAT "SOME SHUDDERING IS NORMAL". I JUST DON'T SEE HOW THAT IS NORMAL. NOW NOT ONLY IS THE CAR SHUDDERING BUT IT ALSO MAKE A GRINDING NOISE WHEN IT SHUDDERS. CAR HAS 12,000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794545November 17, 2015
POWER TRAIN
BOUGHT THIS VEHICLE BRAND NEW AND EVERY TIME I ACCELERATE THEIR IS A SHUTTER WITH THE TRANSMISSION. IT FEELS LIKE IT CANNOT DETERMINE WHAT GEAR IS NEXT OR WHAT GEAR IT IS GOING TO SHIFT TOO. HAPPENS WHEN I ACCELERATE AND ALSO WHEN I SLOW DOWN AND THEN TRY TO ACCELERATE AGAIN. I WAS HOPING THAT THIS WASN'T SERIOUS BUT READING ALL THE OTHER COMPLAINTS, IT SEEMS LIKE IT CAN BE THE SAME OR SIMILAR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794341November 17, 2015
WHEELS
ON 10/07/15 I TOOK MY 2014 FORD FOCUS IN TO CHECK AIR PRESSURE ON TIRES AFTER THE TPMS LIGHT TURNED ON A COUPLE DAYS PRIOR WHEN I WAS DRIVING ON THE WAY TO WORK ON NORMAL PAVEMENT. THEY CHECKED THE TIRES AND FOUND LEAKS ON RIGHT FRONT AND REAR TIRES. FORD MECHANIC TOLD ME THEY WERE UNREPAIRABLE. HE TRIED GETTING ME INTO NEW TIRES BUT WHY IF I ONLY HAD 12000 MILES ON THEM. I DIDN'T UNDERSTAND. WHEN I ASKED IF THE WARANTY COVERED HE SAID THEY DIDN'T BUT IM SURE IT DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790604November 16, 2015
POWER TRAIN
WHEN STEPPING ON THE GAS THE CAR DOES NOT GO. IT HESITATES THEN GOES FORWARD SHIFTS HARD AND THE SHUDDERS. TOOK BACK TO DEALER AND THEY REPROGRAMED THE COMPUTER, DROVE OVER 1000 MILES. NOW I HAVE TAKEN BACK TO DEALER AND IT WILL BE 6 WEEKS BEFORE PARTS COME IN. WORRIED ABOUT GETTING IN A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790627November 16, 2015
TIRES
TL* THE CONTACT OWNS A 2014 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55R16 (NA). WHILE DRIVING 40 MPH, THE FRONT AND REAR PASSENGER SIDE TIRES BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,364.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790674November 16, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT ATTEMPTED TO DEPRESS THE CLUTCH PEDAL, BUT IT FAILED TO DEPRESS. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED, BUT THE TECHNICIAN STATED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790753November 16, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ANTI-BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-BRAKE SYSTEM WIRING HARNESS TO THE REAR DRIVER SIDE WHEEL WAS DAMAGED BY RODENTS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,130.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790797November 16, 2015
SERVICE BRAKES, WHEELS, EXTERIOR LIGHTING
WHITTIER CA BRIGHT MOTEL CAR STRUCK [XXX] BROKEN LEG 2 RODS IN LEG HE DROVE BLACK SILVER FORD FOCUS 2014 DMV HINDER ME FROM GETTING A IDENTIFICATION CARD LICENSE NO [XXX] WRECKLESS DRIVER WHITE MAN FROM LONG BEACH APPLE BEES STARBUCKS LONG BEACH CA VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10790786November 16, 2015
POWER TRAIN
MY CAR HAS TRANSMISSION PROBLEMS. THE TRANSMISSION JERKS, SHAKES, HESISIATES, AND SHUDDERS. WHEN I AM STOPPED, AND THEN I START AGAIN IT FEELS LIKE MY CAR IS GOING TO STALL. THE FREEWAY IS EVEN SCARIER. THE DEALER CLAIMS THEY FIXED MY CAR BUT I AM STILL HAVING THE SAME PROBLEMS. I THINK IT NEEDS A WHOLE NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790441November 15, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I TOOK MY CAR TO GET FIXED UNDER THE RECALL FOR THE 2014 FORD FOCUS, IT WAS FIXED (SO THEY SAID) BUT A MONTH LATER THE PROBLEM STILL PERSISTS. IT JERKS WHILE ACCELERATING AND IT ALSO STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790427November 14, 2015
POWER TRAIN
VEHICLE FAILS TO ACCELERATE (EVEN THOUGH RPMS RISE) UPON TAKE OFF UNTIL AUTOMATIC TRANSMISSION KICKS IN...IT THEN SHUDDERS AND FAILS TO ACCELERATE WHEN HILL CLIMBING, ALSO NOTE THAT ITS AN AUTOMATIC TRANSMISSION THAT ROLLS BACKWARDS ON ANY DEGREE OF INCLINE. WHEN I BROUGHT THESE ISSUES UP TO THE DEALERSHIP RIGHT AFTER WE PURCHASED IT I WAS TOLD THIS WAS "NORMAL" FOR THIS TRANSMISSION. IT CONTINUES TO GET WORSE AND IS BECOMING DANGEROUS WHEN TRYING TO ACCELERATE THROUGH AN INTERSECTION OR ON A HIGHWAY. WE ARE NOW AT 21000 MILES AND AFRAID TO DRIVE IT. BROUGHT IT UP TO THE DEALER AGAIN AND WAS TOLD THERE WAS A "WARNING MESSAGE" ABOUT THIS PROBLEM BUT NO RECALL HAS BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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