Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10811735December 22, 2015
POWER TRAIN
MY 2014 FORD FOCUS BEGAN LURCHING, SHUDDERING AND STALLING A FEW MONTHS AFTER I BOUGHT IT IN OCTOBER 2014. I TOOK IT TO THE DEALERSHIP AND IT WAS FIXED. FORD EVEN EXTENDED THE WARRANTY ON CERTAIN TRANSMISSION PARTS TO 100,000 MILES. THE PROBLEMS HAVE COME BACK, AND FOR FOUR MONTHS I'VE CALLED MY DEALERSHIP TO GET THIS FIXED. EVERY TIME THEY TELL ME THAT FORD WILL NOT SEND PARTS TO DEALERS SO THEY CAN'T FIX THE PROBLEM. THESE TRANSMISSION PROBLEMS ARE RAMPANT WITH THE AUTOMATIC DUAL CLUTCH TRANSMISSIONS FORD INSTALLED IN FOCUSES AND FIESTAS, AND IT'S TIME FOR A RECALL. THESE ARE DANGEROUS PROBLEMS, AND FORD HAS CHOSEN TO REMAIN SILENT AND REFUSE TO PROVIDE SOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811750December 22, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
FROM A STOP THE VEHICLE HAS A MAJOR PROBLEM WITH ACCELERATION 0-30 SEEMS TO BE WHERE IT'S AT. THE VEHICLE SHUDDERS, REVS RPMS, DE-ACCELERATES, SLOW TO ACCELERATE TO SPEED, AND HAS A METAL GRINDING SOUND ON ACCELERATION. THIS IS NOT ONCE OR TWICE THIS IS EVERY TIME THAT THE CAR HAS TO SLOW DOWN AND PICK BACK UP SPEED. I AM AFRAID TO PULL OUT INTO TRAFFIC B/C I DON'T KNOW THAT MY CAR WILL MAKE IT UP TO SPEED FAST ENOUGH TO NOT GET ME REAR-ENDED. THE CAR SHAKES LIKE IT'S GOING TO FALL APART WHEN WE ACCELERATE AND ALMOST FEELS LIKE IT DOESN'T WANT TO GO INTO GEAR. THIS IS THE SECOND FORD VEHICLE THAT THIS HAS HAPPENED TO MY FIRST WAS A 2012 THAT HAD A RECALL FORD WOULDN'T HONOR UNTIL THE PART BROKE AND LEFT ME STRANDED ON A BRIDGE ON MY WAY HOME FROM WORK AT NIGHT. THIS IS A 2014 THAT I'M AFRAID TO DRIVE AROUND IN WITH ME CHILD B/C IT FEELS AS IF THE CAR IS GOING TO DROP MY TRANSMISSION IN THE MIDDLE OF THE ROAD. I'M ALSO READING THAT IT HAS PROBLEMS BRAKING WITH THIS ACCELERATION ISSUE AND WILL JOLT OUT INTO TRAFFIC AT A STOP LIGHT. THIS IS FROM EVERY STOP GETTING READY TO ACCELERATE AGAIN. MY CAR ONLY HAS MAYBE 10,500 MILES ON IT AND I'VE ONLY HAD IT MAYBE 8 MONTHS. FORD SAYS THEY WILL KEEP FIXING IT IF IT BREAKS UNDER WARRANTY, BUT MY WARRANTY IS ONLY SO LONG THEN I HAVE TO PAY FOR FORDS' MESS UP OUT OF MY POCKET. I DON'T HAVE THAT KIND OF MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811423December 21, 2015
POWER TRAIN
SHIFTING ISSUES WITH THE 6SPEED AUTOMATIC TRANSMISSION. CAR SHIFTING IS ERRATIC WHEN STARTING FROM A STOP, OR TRAVELING IN A HIGHWAY CONDITION. CAR REVS, SHUTTERS AND STUTTERS. IT IS VERY UNSAFE. I CONTACTED DEALERSHIP AND WAS TOLD THEY KNOW ABOUT IT, BUT I CANNOT GET MY CAR SERVICED UNTIL 6 MONTHS FROM NOW. IT SEEMS THAT THIS ISSUE IS GETTING WORSE, AND WHILE I WAIT TO ADDRESS ISSUE, I FEAR THAT MORE DAMAGE IS HAPPENING TO MY VEHICLE. I MAY IMPACT MORE PARTS ON MY NEW CAR THAT WILL COST ME MONEY, OR WORSE IT WILL RESULT IN A TRANSMISSION FAILURE WHICH WILL LEAVE ME STRANDED WHERE I AM CONCERNED FOR MY SAFETY, OR THE SAFETY OF A FAMILY MEMBER. THIS HAS BEEN ONGOING AND INCREASING SINCE AUGUST 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811466December 21, 2015
POWER TRAIN
CAR HESITATES, SHUDDERS, FAILS TO MOVE, ENGINE REVS WITHOUT MOVING, SOUNDS TERRIBLE AT TIMES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811515December 21, 2015
POWER TRAIN
PLEASE ASSIST WITH INVESTIGATING THE FORD DSP6 AUTOMATIC TRANSMISSION INSTALLED IN THE FOCUS AND FIESTA. THIS TRANSMISSION IS UNSAFE FOR OPERATION. DEFECTS CAN CAUSE LOSE OF POWER WHILE ACCELERATING, DELAYED SHIFTING WITH GRINDING AND SHUDDERING, SLIPPING INTO NEUTRAL, AND SURGING/ DIFFICULT TO CONTROL AT LOW SPEEDS. FORD IS WELL AWARE OF THIS ISSUE AND HAS OFFERED SEVERAL "BANDAIDS" NONE OF WHICH HAS PERMANENTLY CORRECTED THE ISSUE. THE TRANSMISSION SUFFERS FROM POOR DRIVEABILITY AND ELECTRICAL ISSUES. I AM AFRAID THAT THE DELAY IN ACCELERATION/ SHUDDER/ POWERTRAIN STUMBLE WILL CAUSE AN ACCIDENT ONE DAY. I HAD MY CLUTCH REPLACED UNDER WARRANTY HOWEVER THE SYMPTOMS HAVE RETURNED. FORD HAS BEEN LESS THAN RESPONSIVE TO ITS CUSTOMERS, DEALER CAN BE DIFFICULT TO WORK WITH AS THE ISSUES ARE NOT ALWAYS IMMEDIATELY REPRODUCIBLE. THIS IS A MAJOR ISSUE THAT WILL UNFORTUNATELY CAUSE SOMEONE TO LOSE THEIR LIFE. PLEASE HEAR THE WARNINGS FROM CONCERNED DPS6 OWNERS AND IMMEDIATELY OPEN AN INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811332December 20, 2015
POWER TRAIN
WHEN THE CAR ACCELERATES FROM A STOP, THE CAR SHUDDERS AND VIBRATES AND HAS A RATTLING NOISE. I HAVE TAKEN THIS CAR THREE TIMES FOR THIS PROBLEM. THE FORD DEALER HAS TOLD ME THAT THERE IS A PROBLEM WITH THE FOCUS. THEY TOLD ME THAT IT'S AN AUTOMATIC WITH A MANUAL TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811239December 19, 2015
POWER TRAIN
WHEN TAKING OFF FROM A STOP, THE CAR FEELS LIKE ITS SLIPPING, JUMPING AND JERKING. MAKING IT SCARY TO PULL OUT WHEN TRAFFIC IS COMING. THREE SERVICE MANAGERS AT THREE DEALERSHIPS HAVE ALL SAID ITS THE TRANSMISSION DESIGN AND THAT FORD IS AWARE OF THE PROBLEM BUT DOESN'T HAVE A FIX OTHER THAN TO REPLACE THE CLUTCHES IN THE AUTOMATIC TRANSMISSION APPROXIMATELY EVERY 12,000 TO 15,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810512December 15, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH NEEDED TO BE REPLACED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE DEALER HAD TO ORDER THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816138December 14, 2015
VEHICLE SPEED CONTROL, ENGINE
LETTER FROM CONGRESSMAN NEUGEBAUER ON BEHALF OF CONSTITUENTS OF THE 19TH DISTRICT OF TEXAS RE FORD SAFETY ISSUES. *SMD THE CONSUMER OWNS A 2014 FORD FOCUS SE WITH THE OPTIONAL DPS6 POWER SHIFT TRANSMISSION. THE TRANSMISSION EXHIBITED A SEVERE, ERRATIC MOVEMENT, ALONG WITH SHUDDERING/JERKING, WITH THE MOST SEVERE BEING WHILE THE VEHICLE WAS IN REVERSE, PARK OR DRIVE ON FOUR DIFFERENT OCCASIONS. ON TWO OF THOSE OCCASIONS, IT HAPPENED WHEN THE CONSUMER WAS ACCELERATING FROM A COMPLETE STOP AND THE VEHICLE LURCHED BACKWARDS; ONCE HITTING A PEDESTRIAN AND LEAVING SCRATCHES ON THE BACK OF THE VEHICLE WITH A DENTED LICENSE PLATE. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED ON ITS OWN AND APPLYING THE BRAKE DID NOT SLOW THE VEHICLE DOWN. LAST YEAR, THE VEHICLE SUDDENLY ACCELERATED AND THE CONSUMER HAD TO HIT A CURB, IN ORDER TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS TRANSMISSION AND ENGINE LEAKS WHERE SEALS HAD TO BE REPLACED. FIVE DAYS AFTER THE VEHICLE WAS INSPECTED, THE VEHICLE WENT INTO PARK WHILE IN THE MIDST OF DRIVING 65 MPH/ THE VEHICLE SHOOK, AND REVVED AND THE RP'S WERE EXTREMELY HIGH, THEN THE VEHICLE STARTED TO SLOW DOWN WITHOUT ANY ASSISTANCE FROM THE CONSUMER. THE VEHICLE CAME TO A COMPLETE STOP, AN ERROR MESSAGE APPEARED THAT SAID TRANSMISSION NOT IN PARK. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10810086December 14, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SHUDDER IN FIRST TO SECOND GEAR LOSING POWER WITH ENGINE OR TRANSMISSION; LOSS OF SPEED AND SHAKING AND NO ACCERLATION FROM STOP TO START; LOSS OF POWER AND AUTO JUMPS UP AND DOWN WITHOUT GOING ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809830December 12, 2015
WHEELS
CONTINENTAL TIRES ON MY 2014 FORD FOCUS SE, ALSO NOTICED OTHER COMPLAINTS FOR SAME THIN FROM OTHERS. FRONT PASSENGER TIRE HAS DEVELOPED BUBBLE IN SIDEWALL UNDER NORMAL DRIVING CONDITIONS. BOUGHT VEHICLE BRAND NEW IN RALEIGH, NC. VEHICLE AND TIRES HAVE 30,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809606December 11, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
PURCHASED A 2014 FORD FOCUS IN AUGUST 2015, FOR OUR DAUGHTER WHO IS CURRENTLY AWAY TO COLLEGE. SHE STATES THAT THE CAR "SHUDDERS" ALL THE TIME WHEN BEING DRIVEN. AS A PARENT THIS IS A HUGE CONCERN, I INVESTIGATED THE FORD FOCUS AND IT DIDN'T TAKE LONG AT ALL TO DETERMINE THAT THERE ARE SEVERAL THOUSAND OTHERS IN THE SAME CONDITION, AS STATED EARLIER OUR DAUGHTER IS AWAY AT COLLEGE SO IT IS IMPOSSIBLE FOR US TO TAKE CARE OF THIS SITUATION NOW . THIS IS VERY DANGEROUS AS SEVERAL COMPLAINTS REPORTS STATE THE CAR LOSES EXCELLERATION AND WILL STALL WHEN BEING DRIVEN. PLEASE PLEASE HELP BEFORE SOMETHING REALLY BAD HAPPENS !!!!!!!!! FROM WHAT I'M READING FORD IS REFUSING TO TAKE ACTION, ALSO REPORTED THIS TO SIMMONS/ROCWELL WHERE WE PURCHASED THE CAR AND THEY STATED THAT OTHER FORD FOCUS CARS THAT WERE PURCHASED HAD TESTS RAN AND "NO ISSUES" WE'RE DETERMINED YET THEY ALL REPORTED TO HAVE THE EXACT SAME COMPLAINTS!!!! I NEED HELP AS TO WHERE DO WE GO FROM HERE !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809716December 11, 2015
ENGINE, VEHICLE SPEED CONTROL
TRANSMISSION CONTROL MODULE IS DEFECTIVE. MY CAR JUDDERS SEVERELY. FAILED TO GET UP TO SPEED CORRECT. RPM IS 4,500. I HAVE CONTACTED FORD CORPORATE, THEY HAVE FAILED TO EXECUTE. THERE IS A RECALL ON THE PART BUT THERE IS 6-8 WEEK BACK ORDER. I DO NOT FEEL SAFE DRIVING MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809485December 10, 2015
FUEL/PROPULSION SYSTEM
I RECEIVED NOTICE OF AN "IMPORTANT SAFETY RECALL" FROM FORD MOTOR COMPANY IN JUNE 2015. I DRIVE 100 TO 150 MILES A DAY FOR WORK. THE DEALERSHIP IS INSTRUCTED NOT TO REPLACE THE FUEL PUMP UNLESS THERE IS A PROBLEM. THE CAR HAS BEEN SERVICED AT LEAST THREE TIMES SINCE JUNE FOR UNRELATED PROBLEMS. SAFETY IS SO IMPORTANT THAT I RECEIVED A REMINDER NOTICE IN NOVEMBER. YET, THE DEALERSHIP IS UNABLE TO REPLACE THE FUEL PUMP UNTIL THEY CAN PROVE A PROBLEM EXISTS. I HAVE WRITTEN TO FORD MOTOR COMPANY CUSTOMER SUPPORT (SEE DOCUMENTS ATTACHED) ONLY TO RECEIVE THE SAME RESPONSE. FORD SAYS THERE ARE LIMITED SUPPLIES OF PARTS AVAILABLE. THE PURPOSE OF THIS COMPLAINT IS TO PREVENT AN INJURY. FORDS NOTICE IS CLEAR THAT A CAR MAY STALL OR STUTTER WHILE DRIVING, WHICH CAN LEAD TO A CRASH. TO PREVENT A CRASH, INJURY OR DEATH FORD MOTOR COMPANY SHOULD REPLACE DEFECTIVE FUEL PUMPS BEFORE THEY FAIL. YOUR ATTENTION AND INTERVENTION MAY SAVE LIVES. SINCERELY, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809189December 9, 2015
TIRES
TL* THE CONTACT OWNS A 2014 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55/R16 (NA). WHILE THE VEHICLE WAS PARKED, THERE WAS A LOUD BANGING SOUND. THE CONTACT OBSERVED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 17,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809329December 9, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE QUIT ACCELERATING WHILE TRYING TO MAKE A TURN INTO ONCOMING TRAFFIC. ENGINE DIDN'T DIE BUT COASTED FOR 2-4 SECONDS. SEVERE TRANSMISSION SHUDDER AND GRINDING IN SEPARATE INCIDENTS. HAS BEEN TO DEALER 4 TIMES AND THEY CAN'T DETERMINE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809366December 9, 2015
WHEELS
THE CAR WAS DRIVEN BY MY DAUGHTER DRIVING STRAIGHT DOWN A RESIDENTIAL STREET AT APPROXIMATELY 40 MPH.MY DAUGHTER HEAR A LOUD POP SOUND AND THE FRONT PASSENGER TIRE SUDDENLY BLEW OUT, CAUSING SEVERE RIM DAMAGE, INNER AND OUTER TIE ROD DAMAGE, DENT TO THE INNER FENDER, AND THE HUB CAP SPLIT. THERE IS A HUGE GAPING FLAP ON OF THE SIDE OF THE TIRE. THE TIRE IS MADE BY CONTINENTAL SOLD BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809138December 8, 2015
POWER TRAIN
2014 FORD FOCUS SE WITH 6 SPEED AUTOMATIC DUAL CLUTCH (DDG) TRANSMISSION, VEHICLE IS 15 MONTHS OLD WITH APPROXIMATELY 16,600 MILES ON IT. THE TRANSMISSION HAS DEVELOPED SEVERE SHUDDERING HESITATION AND CLUNKING ESPECIALLY IN LOW GEARS AT LOW SPEEDS. VEHICLE ACCELERATION IS UNPREDICTABLE AT LOW SPEEDS AND MAY POSE A SAFETY HAZARD DUE TO LOSS OF POWER OR POSSIBLE UNINTENDED ACCELERATION. VEHICLE HAS BEEN SERVICED BY THE ORIGINAL SELLING DEALERSHIP NUMEROUS TIMES UNDER WARRANTY WITH NO POSITIVE OUTCOMES. DEALERSHIP HAS RECOMMENDED THAT THE TRANSMISSION BE REMOVED FROM THE VEHICLE AND SERVICED INTERNALLY, BUT THEY STATE THEY HAVE NOT BEEN ABLE TO FURNISH THE APPROPRIATE REPLACEMENT PARTS FOR OVER A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808766December 7, 2015
POWER TRAIN
VEHICLE TRANSMISSION SHAKES, SHUDDERS, OR PULSES ON INITIAL ACCELERATION WITHIN CITY TRAFFIC. MISSES SHIFTS CAUSING CAR TO SURGE OR HESITATE IN TRAFFIC. TWO SOFTWARE UPDATES AND REPLACEMENT OF CLUTCH ASSEMBLY REDUCED BUT DID NOT ELIMINATE THE ISSUE. DRIVABILITY IS EXTREMELY POOR AND UNPREDICTABLE PARTICULARLY IN STOP AND GO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808541December 5, 2015
POWER TRAIN, SEAT BELTS
TAKATA RECALL . I HAVE A 2014 FORD FOCUS BOUGHT MAY OF 14, TODAY I WAS DRIVING DOWN ROAD MY CHECK ENGINE LIGHT CAME ON & MY TRANSMISSION STOPPED PULLING. PUT IT ON COMPUTER AT AUTO ZONE IT SAYS CLUTCH SENSOR. WON'T EVEN GO IN GEAR NOW. I HAVE 73,000 MILES 13,000 PAST WARRANTY. I AM NOT HAPPY. ALSO MY DRIVERS SEATBELT SOMETIMES WON'T LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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