Ford Focus Complaints (2018)

837 consumer complaints on file.

#11616475September 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while the vehicle was parked, the vehicle failed to start as intended. The check engine and oil warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the oil pump had malfunctioned and caused oil to not be pumped into the engine and that the engine needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The manufacturer was notified of the failure. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616510September 25, 2024
STEERING
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the steering assist warning light illuminated, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with electronic power steering assist module failure. The contact was informed that the electronic power steering assist module needed to be reset. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614667September 15, 2024
POWER TRAIN
The clutch failed, and is available for inspection. The dealer confirmed clutch needs replacing. No warning lights which is why I scanned for any codes. Other than the dealer no other inspections. I was driving normally along on the highway in stop and go traffic. A/C was on and normal breaking and traveling 15-25MPH. As traffic broke started to accelerate at a normal pace. Then the vehicle started to violently shake, got really loud like my exhaust had fallen off. I had to put the hazard lights on. Then put the vehicle in neutral as traffic was passing me on both sides. From neutral went back to drive and it make a loud noise but seemed power was back. I had to keep rpm’s under 2000 and get off the highway and drove slowly home. Applying any higher acceleration resulting in shaking and noises. I did stop to see if any fluids or objects hanging once safely off the highway but nothing was there. I scanned the vehicle in the following days and had zero codes, attached. Then made appointment for the dealership. They are saying no recall while my scanner says possibly. I called Ford direct and they point me to here as my vin apparently doesn’t meet the criteria.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614026September 11, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613295September 8, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613038September 6, 2024
UNKNOWN OR OTHER
The transmission began to overheat and shut the car off out of safety, upon taking it to dealership they have described the exact same problem found under recall I8S07 except this car has an automatic transmission. The clutch is stuck and has now damaged more components on the transmission resulting in a $4100 bill for repairs for something that should be a part of this safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612026September 1, 2024
POWER TRAIN
Lurching jerking shifting problems then transmission hot alert. pull over wait five and start again. RPM increase and feels like automatic transmission slipping. won't start again until sitting for a while. pulled over twice on the freeway. went to autozone and engine light code indicates need to replace transmission control module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611962August 31, 2024
FUEL/PROPULSION SYSTEM
Engine light came on while after car hassertated withe code p144A engine detected running the PCM and obstruction in the EVAP SYSTEM PURGE VAPOR LINE IS BLOCKED AND TO REPLACE EMISSIONS SYSTEM PURGE VAPOR CANISTER PURGE CONTROL VALVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611803August 30, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 40 MPH, the contact attempted to accelerate however, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the check transmission warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The contact was advised by the mechanic that there was a recall for the transmission, NHTSA Campaign Number: 18V845000 (Power Train). The contact called the manufacturer and was advised that the VIN was not included in the recall. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611603August 29, 2024
ENGINE
The contact owns a 2018 Ford Focus. The contact stated while stopped at a traffic light, the accelerator pedal was depressed, and the vehicle started shaking moderately lost motive power, and failed to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was steered to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that an unknown software needed to be updated and the actuators and clutch needed to be replaced. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610940August 26, 2024
ENGINE
Before Ford issued the recall, our 2018 Ford Focus engine seized up and stopped working while we were driving it. We had it towed eventually to the Ford dealer in Shakopee, MN and they said the engine was shot from the issue it was finally recalled for in February of 2024. We bought the car in August of 2018 and this happened in August of 2021 with less than 80,000 miles on it. We ended up replacing the engine which cost $6585.44 for a new engine. We reached out to Ford and they told us it was not their problem. That was until February of 2024 when we received a letter with a safety issue regarding that problem. Now the new engine is also having this problem. Ford would not reimburse us for the new engine. We want to put in an official complaint that they actually ignored this problem even as we googled at the time and saw that it was happening. They're still not equipped to deal with it. We want our money back from the new engine we paid for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610954August 26, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact stated while driving and exceeding 45 MPH, the vehicle shuddered and hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated while driving 60-65 MPH, the vehicle stalled. The contact pulled over to the side of the road. The vehicle failed to restart and made a whining sound. The vehicle was towed to an Auto Parts store, where it was diagnosed with high-pressure fuel pump failure. The contact stated that the failure had occurred while driving at highway speeds, causing the vehicle to be towed several times. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline), 18V845000 (Power Train), and 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The manufacturer referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610990August 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610382August 23, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610483August 23, 2024
ENGINE
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an unknown speed, the check engine warning light illuminated. The vehicle was taken to the residence and parked. The manufacturer was not made aware of the issue. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610509August 23, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled with the fuel system and transmission warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was diagnosed, and it was determined that the canister purge valve and the powertrain control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610546August 23, 2024
ENGINE
Drove car it stopped accelerating causing the engine to fail causing me to be broke down on interstate 81. Car has been sitting at the dealer since April
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610557August 23, 2024
STEERING, VEHICLE SPEED CONTROL, POWER TRAIN
Car shuddered horribly on interstate. RPMs revving up like crazy. Transmission struggling. This caused the car to slow down drastically in the middle of traffic, nearly causing myself a fatal accident amongst others around me. No warning indications, just Transmission Fault Service Now as soon as it happened. In the past this vehicle has had transmission issues fixed and replaced by Ford themselves, due to the same shuddering and stalling as listed above. All those times, no check engine light or warning lights. Care would accelerate/jerk/shudder badly. Making it unpredictable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609408August 19, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609488August 19, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle failed to increase in speed while the accelerator pedal was depressed. No warning light had illuminated. The vehicle was taken to a local dealer for diagnoses but the failure could not be replicated. The vehicle was not repaired. The vehicle was taken back to the same local dealer on another occasion where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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