Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10839865March 4, 2016
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839697March 3, 2016
POWER TRAIN
TRANSMISSION SHUDDERS AND BUCKS IN FIRST AND SECOND GEAR. LOSES POWER WHEN SHUDDERING. DIFFICULT IF NOT LIFE THREATENING TO DRIVE AT LOW SPEEDS AROUND TOWN, IN RUSH HOUR TRAFFIC. BROUGHT IN FOR RECALL AND HAD TRANSMISSION RE PROGRAMMED, BUT IS NOW WORSE THAN BEFORE. DID RESEARCH ONLINE REGARDING ISSUE AND FOUND MANY WITH THE EXACT SAME ISSUE. VEHICLE PURCHASED 4/14 AND HAS LESS THAN 15K MILES. THIS IS IN ADDITION TO FUEL PUMP RECALL THAT I RECEIVED 11/15 AND PARTS FOR THAT RECALL ARE STILL NOT AVAILABLE 3/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839352March 2, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE THE SAME "SHUDDERING" ISSUES AS MANY OF THESE OTHER COMPLAINTS. I HAVE HAD THE TRANSMISSION REPROGRAMMED SEVERAL TIMES AND THE ISSUE GOES AWAY TEMPORARILY AND THEN COMES BACK. WORSE, THE VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY TWICE. I THOUGHT THE FIRST TIME WAS A FLUKE BECAUSE I WAS ABLE TO GET GOING AGAIN, BUT AFTER THE SECOND TIME I HAD IT TOWED TO A DEALER. THEY STARTED THE CAR AND LET IT RUN FOR AN HOUR, THEN PLUGGED IN THE COMPUTER, AND CALLED ME AND SAID THEY DIDN'T FIND ANYTHING WRONG WITH IT. MEANWHILE I SEE SEVERAL RECALLS ONLINE RELATED TO ENGINE STALLING RELATED TO ELECTRICAL SIGNALS AND FUEL PUMP ISSUES. WHILE MY CAR DOESN'T HAVE ANY OUTSTANDING RECALLS RIGHT NOW, I CAN'T HELP BUT BELIEVE THIS IS THE ISSUE. I DRIVE OVER 300 MILES EACH WEEKEND ON BUSY HIGHWAYS, AND NOW I HAVE A CAR PAYMENT ON A VEHICLE I CAN'T DRIVE BECAUSE NO ONE CAN FIX IT AND THE PROBLEM IS STILL THERE, A HUGE SAFETY HAZARD! I WILL NEVER BUY A FORD AGAIN, AND I'M SELLING MY STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839323March 1, 2016
POWER TRAIN
TRANSMITTION SHUDDERS 1ST TO 2ND GEAR UPON ACCELERATION AND WHILE TURNING SLOW TO STALLS IN TRAFFIC. GRINDING NOISE FROM TRANSMITTION WHILE DRIVING AND IN PARK. LOSS OF POWER FROM START IN TRAFFIC. ERRATIC TRANSMITTION GEAR CHANGES WHILE DRIVING IN TRAFFIC. VEHICLE VIOLENTLY ROLLS BACKWARDS WHEN ON A SLIGHT INCLINE AND VEHICLE PLACED INTO REVERSE. 2ND TIME FORD SERVICED VEHICLE AND PROBLEM STILL EXISTS. PROBLEMS EXIST EVERY TIME VEHICLE IS IN MOTION. STARTED AROUND 7000 MILES ON NEW VEHICLE. CURRENT MILEAGE IS 15400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837334February 20, 2016
POWER TRAIN
2014 FORD FOCUS - 28,000 MILES: TRANSMISSION FAULT SERVICE NOW: WHILE DRIVING ON A TOLL BRIDGE AT 80 MPH THE CAR STARTED TO JERK AND THE FOLLOWING LIGHTS APPEARED: BRAKE-ABS-CAR ON ROAD-CAR ON ROAD OFF: I WAS ABLE TO COAST OFF THE TOLL AND PARK IN AN EXXON. I HAD THE CAR TOWED TO MAXWELL FORD. IT TOOK THEM EIGHT DAYS TO "FIX" THE PROBLEM MODULE TRANSMISSION CONTROL. THEY EXTENDED THE WARRANTY: 10 YEARS, 150,000 MILES. I AM DRIVING IT NOW, BUT THE CAR IS NOW PULLING WHILE DRIVING AND SHUDDERING, HESITATING AND THEN JERKING. TO HAVE A NEW CAR COMPLETELY SHUT DOWN ON A TOLL HIGHWAY, WITH CARS COMING AT YOU AT 85MPH WAS THE MOST INSANELY SCARY, DANGEROUS & LIFE THREATENING EXPERIENCE I HAVE EVER HAD IN MY LIFE. I TRUSTED FORD WITH MY SAFETY, MY MONEY AND MY LIFE. WHY ISN'T THIS PROBLEM UNDER RECALL? SOMEONE IS GOING TO GET KILLED BEHIND THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837341February 20, 2016
ENGINE
AT AROUND 12000 MILES, NOTICED UNSETTLING SHUDDERING OF TRANSMISSION GOING UPHILL. HAD FORD DEALER INSPECT AT 14000 MILES AT WHICH TIME THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND I WAS TOLD TO DRIVE IT FOR 1000 MILES TO SEE IF THAT FIXED IT. IT STARTED SHUDDERING AGAIN IN FIRST GEAR AT 15000 MILES. I WAS TOLD THAT IT NEEDED A CLUTCH, BUT THERE WAS A BACKORDER LIST FOR THESE CLUTCHES OF 4-6 WEEKS. I AM DRIVING IN FEAR OF WORSE TRANSMISSION PROBLEMS ON THE WAY THAT MIGHT CAUSE SERIOUS DAMAGE TO PROPERTY AND PEOPLE. I WAS NEVER NOTIFIED OF A RECALL, BUT ON THE REPAIR INVOICE, IT WAS NOTED "RECALL #15B22 REPROGRAM TRANSMISSION CONTROL MODULE CAUSE: FSA REPROGRAM PCM/TCM AND PERFORM CLUTCH ADAPTIVE LEARNING PROCEDURE 997310 W AUTH CODE 005479"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837201February 19, 2016
ENGINE
BAD HESITATION/JERKING WHEN STARTING FROM A STOP POSITION I HAVE HAD MY VEHICLE TO THE DEALERSHIP AND THEY HAVE ORDERED A PART BACK IN OCTOBER 2015 WHICH STILL HAS YET TO COME IN, AND I WAS INFORMED TODAY IT WILL BE ANOTHER 6 WEEKS BEFORE IT ARRIVES. IN THE MEANTIME THE HESITATION AND JERKING ARE GETTING WORSE THAN THEY WERE INITIALLY. IT CONCERNS ME WHAT ELSE COULD THIS UNRESOLVED ISSUE BE IMPACTING. AND WHAT HAPPENS IF THIS CAUSES MY TRANSMISSION TO GO OUT WHILE I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837235February 19, 2016
UNKNOWN OR OTHER
MY VEHICLE HESITATES WHEN TAKING OFF FROM AT A STOP LIGHT OR STOP SIGN. WHEN ON THE HIGH WAY MY VEHICLE DOES NOT TRANSIISSION FROM 20MPH-60MPH SMOOTHLY. VEHICLE JERKS AND SHAKES. IT IS SCARY BECAUSE I RIDE AROUND WITH MY TODLER AND I'M AFRAID SOMEONE WILL HIT US BECAUSE MY CAR STALLS. RECENTLY GOT THE TRANSMISSION MODULE REPLACED AT FORD DELARSHIP BUT ISSUE IS NOT RESOLVED. I HAVE 24,400 MILES. BOUGHT VEHICLE BRAND NEW. LONG TRIPS ARE NOT SMOOTH NOT EVEN FROM SCHOOL, WORK AND BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836820February 18, 2016
POWER TRAIN
THIS CAR SHAKES AND SHUTTERS WHEN TRYING TO MOVE. THIS CAR SEAMS TO BE UNSAFE WHEN MAKING A LEFT TURN INTO TRAFFIC. DOES NOT HAVE POWER WHEN NEED.I HAVE BROUGHT THE CAR IN A FEW TIMES FOR COMPUTER UPGRADES. THIS HAS NOT SOLVED THE PROBLEM.EVEN THE DEALER TOLD ME THIS TRANSMISSION IS UN FIXABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836675February 17, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, AN ABNORMAL SOUND WAS HEARD FROM THE ENGINE AND THE DRIVER SIDE FOG LIGHT ILLUMINATED INDEPENDENTLY. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO TURNED ON AND OFF INDEPENDENTLY. THE FAILURES RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURES WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836743February 17, 2016
POWER TRAIN
MY VEHICLE HAS BEEN TAKEN IN FOR THE RECOMMENDED RECALL IN REGARDS TO THE TRANSMISSION PROBLEM. AFTER DRIVING IT FOR ABOUT 20 MILES THE CAR CONTINUES TO REV AND STALL WHEN STARTING FROM A STOP. NOW I AM TAKING BACK TO THE DEALERSHIP BECAUSE THEY WILL RE-TEST IT EVEN WHEN THOUGHT THEY KNOW THE PROBLEM PERSISTS. THE DEALERSHIP MADE ME CONTACT FORD MOTOR COMPANY BECAUSE THEY DID ALL THEY COULD DO. NOW FORD MOTOR COMPANY IS MAKING ME GO BACK TO THE DEALERSHIP. THIS ISSUE NEEDS TO BE RESOLVED QUICKLY AS NOW I AM AFRAID TO DRIVE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826120February 15, 2016
POWER TRAIN
ORIGINAL ISSUE BEGAN IMMEDIATELY AFTER PURCHASE 3/28/15. MADE APPT. WITH DEALERSHIP FOR APRIL 15, 2015. I WAS TOLD THE CAR NEEDED A NEW CLUTCH. AFTER A COMPLAINT TO MY STATE ATTNY GENERAL, THE REPAIR WAS MADE IN MID MAY. CAR DROVE OK FOR A COUPLE OF MONTHS AT WHICH POINT THE TRANSMISSION ISSUES BEGAN AGAIN. I TOOK THE CAR TO THE DEALERSHIP ON 1/4/2016 AND WAS TOLD YET AGAIN, IT NEEDED A NEW CLUTCH. I HAVE NOT HEARD ANYTHING FROM THE DEALERSHIP SINCE THAT DAY. SPECIFICALLY, UPON ACCELERATION THE CAR STUTTERS BADLY AND DOES NOT WANT TO CATCH THE GEAR. DURING DRIVING, IF YOU TAKE YOUR FOOT OFF THE GAS TO TURN WITHOUT TOUCHING THE BRAKE, TRANSMISSION DOES NOT CHANGE GEARS; IT ROARS AND THE TACHOMETER NEEDLE SWINGS TO HIGH RPMS BEFORE IT LEVELS OUT. WHEN YOU PARK THE CAR, TURN IT OFF AND TAKE YOUR FOOT OFF THE BRAKE, IT SOUNDS LIKE SOMETHING IS BANGING AGAINST SOMETHING ELSE. IF THE CAR IS PARKED ON THE SLIGHTEST INCLINE, UPON STARTING, IT IS DIFFICULT TO GET THE CAR TO SHIFT INTO REVERSE OR DRIVE. FURTHERMORE, DURING ROUTINE DRIVING YOU CAN DETECT UNNEEDED SHIFTING BY THE TRANSMISSION. I REGRET THE DAY I BOUGHT THIS CAR. TWO BAD CLUTCHES IN LESS THAN A YEAR. THIS TRANSMISSION WAS JUNK FROM THE BEGINNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826155February 15, 2016
ENGINE
TAKATA RECALL. MY COMPLAINT IS THE SEVERE HESITATION WITH MY CAR WHEN TAKING OFF. I BOUGHT MY VEHICLE 09/20/2013. IT IS A 2014 FORD FOCUS. WHEN WE FIRST GOT THE VEHICLE THE HESITATION WAS NOT NOTICEABLE AT FIRST, BUT AFTER A FEW MONTHS OF DRIVING IT, IT STARTED DOING IT. WE TOOK IT BACK TO FORD AND THEY SUPPOSE TO HAVE DID SOMETHING TO RECTIFY THE ISSUE. IT WAS OKAY FOR AWHILE, BUT NOW IT IS DOING THE HESITATION MORE WORST NOW THAN IT WAS THE FIRST TIME. IT IS TO THE POINT TRYING TO GO UP A HILLY ROAD TAKES A MINUTE BECAUSE THE CAR IS NOT TAKING OFF RIGHT AWAY. BASICALLY IT TAKES IT A FEW MINUTES TO GET IN GEAR. I DID NOT KNOW IT WAS A RECALL UNTIL I VISIT A FORD DEALERSHIP; LOOKING AT ANOTHER CAR. THE SALESMAN INFORMED ME AND THEN I LOOKED IT UP ON THE NHSTA WEBSITE. I NEVER RECEIVED ANYTHING FROM FORD ALERTING ME OF A RECALL. THIS ISSUE WITH THE HESITATION IS REALLY ANNOYING, ESPECIALLY NOW THAT IT HAS GOTTEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826085February 14, 2016
POWER TRAIN
SHUDDERING OF THE AUTO TRANSMISSION, ERRATIC SHIFTING, BOGGING DOWN DURING ACCELERATION/WONT GO. PULLED OUT OF THE DRIVEWAY TODAY ONTO THE STATE HIGHWAY I LIVE ON AND THE CAR SHUDDERED AND WOULD NOT GO, WAS ALMOST HIT IN THE SIDE DUE TO THE CARS LACK OF POWER TO ENTER TRAFFIC. THESE CARS SHOULD BE RECALLED IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825530February 11, 2016
POWER TRAIN
AUTOMATIC TRANSMISSION SLIPS AND GRINDS CAUSING THE CAR TO SOMETIMES SHAKE AND VIBRATE. DOWNSHIFTS WHILE DRIVING CAUSING THE CAR TO SEEM TO LOSE POWER WHILE ACCELERATING. I HAVE ALMOST BEEN INVOLVED IN NUMEROUS ACCIDENTS. IT IS VERY UNSAFE AND I AM SOMETIMES FRIGHTENED TO DRIVE IT. I TOOK IT TO THE DEALERSHIP FOR REPAIR IN NOVEMBER, 2015 BUT FORD HAS YET TO REPAIR IT 3 MONTHS LATER. THE PROBLEM HAS GOTTEN MUCH WORSE AND I FEAR FOR MY LIFE WHILE DRIVING IT. I BOUGHT THE CAR WITH 26000 MILES ON IT AND IT NOW HAS 32000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825547February 11, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE HESITATED TO ACCELERATE AND ALSO MADE AN ABNORMAL NOISE. WHEN THE CONTACT APPLIED THE ACCELERATOR PEDAL, THE ABNORMAL NOISE GREW LOUDER AND THE VEHICLE HESITATED AND SHUTTERD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825664February 11, 2016
POWER TRAIN
I BOUGHT THIS CAR OCT OF 2015; I TOOK IT BACK THE NEXT DAY BECUZ THE TRANSMISION WAS SHUTTERING AND STALLING. THE DEALER TOOK IT TO FORD SAID IT WAS THE CLUTCH AND TRANSMISSION SHIFT MODULE AND EVERYTHING IS ON BACK ORDER. IVE BEEN WAITING EVER SINCE FOR FORD TO FIX IT. THEY TRIED TO ADJUST IT , LITTLE HELP. THIS IS AN ONGOING PROBLEM WITH THIS DUAL CLUTCH 6 SPEED AND FORD WONT ADMIT ITS A PROBLEM , EVEN THOUGH ON LINE NUMEROUS COMPLAINTS ON THIS ISSUE. I NEED HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825042February 9, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DID NOT SHIFT INTO ANY GEAR AND THE ENGINE REVVED HIGHLY AND CAUSED THE TRANSMISSION TO SLIP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106. UPDATED 04/14/16*LJ THE COSUMER STATED THE MANUFACTURER HAD THE VEHICLE REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825080February 9, 2016
POWER TRAIN
MY 2014 FORD FOCUS HAS HAD THE CLUTCH PACK REPLACED THREE TIMES BY THE DEALER. THE CAR HAS 19,000 MILES ON IT. THE TRANSMISSION SHUDDERS UPON ACCELERATION FROM A STOP AND WHEN ACCELERATING FROM A SLOW SPEED DOESN'T DOWN SHIFT CAUSING HEAVY VIBRATION. THE REPAIR LASTS A FEW WEEKS TO A FEW MONTHS THEN COMES BACK. THE PARTS FOR THE LAST REPAIR TOOK ABOUT 10 WEEKS FOR THE DEALER TO RECEIVE. TWO DEALERS I HAVE TALKED TO SAID THE CLUTCH PACK ON THE FORD FOCUS AND FORD FIESTA AUTOMATIC TRANSMISSIONS ARE FAULTY AND IS PART THAT FAILS CONSTANTLY. MY VEHICLE NOW HAS 19,000 MILES ON IT AND NOW HAS IT'S FOURTH CLUTCH PACK. THE TRANSMISSION IS AN AUTOMATIC. I HAVE PAPERWORK FOR ALL OF THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824715February 7, 2016
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
I HAVE HAD PROBLEMS WITH MY CAR EVER SINCE I BOUGHT IT BRAND NEW. I HAVE TAKEN IT BACK TO THE DEALERSHIP SO MANY TIMES BUT NOTHING HAS BEEN DONE ABOUT IT. I FEEL UNSAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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