Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10519381June 11, 2013
POWER TRAIN
AFTER AN ACCIDENT, TRIED TO DRIVE THE CAR HOME AND THE CAR KEPT STALLING OUT WHILE TRYING TO GIVE IT GAS. I HAD THE CAR TOWED TO THE DEALER, THEY REPAIRED THE BODY WORK AND SAID THAT THE SWITCH FOR THE GAS TO SHUT OFF HAD TO BE RESET. PICKED UP FROM DEALER AND THE CAR KEPT STALLING OUT AND SHAKING WHEN TRYING TO TAKE OFF OR ACCELERATE THE CAR. TOOK THE CAR BACK TO THE DEALER AND THEY SAID IT COULD BE THE CLUTCH IN THE TRANSMISSION. DEALER KEPT FOR A WEEK AND COULD NOT FIND ANYTHING WRONG. FORD IS AWARE THERE IS A PROBLEM WITH THE CLUTCHES IN THE FORD FOCUS. THEY SERVICE DEPARTMENT STATED SO FAR HE HAS PUT IN 5 CLUTCHES ON THE 2013 FORD FOCUS. DEALER REFUSES TO DO ANYTHING UNLESS FORD WILL DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515988June 10, 2013
POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE
MY PERFORMANCE CONCERN STARTED WITHIN THE FIRST WEEK OF OWNERSHIP. I HAD REPORTED WHAT I PERCEIVED AS A PERFORMANCE ISSUE TO THE DEALER BUT OPTED TO GIVE A NEW CAR TIME TO "BREAK IN". 4 WEEKS INTO MY OWNER EXPERIENCE, THE SERVICE DEPARTMENT HELD AND DROVE THE CAR FOR 5 DAYS AND HAD DETERMINED THAT A TRANSMISSION COMPONENT WAS THE CAUSE OF THE ISSUE I WAS EXPERIENCING. I NOW HAVE OVER 10K MILES ON THE VEHICLE AND HAVE HAD THE SAME EXPERIENCE. THE SERVICE DEPARTMENT HAS SINCE TOLD ME THAT THE ROUGH IDLE IN PARK OR IN GEAR WITH BRAKE APPLIED IS THE RESULT OF THE "DIRECT INJECTION" TECHNOLOGY USED IN THIS VEHICLE. THE HESITATION EXPERIENCED DURING 0 TO >0 ACCELERATION (GRADUAL OR HARD) IS ALSO THE RESULT OF THE "DIRECT INJECTION" TECHNOLOGY COUPLED WITH ELECTRONIC CLUTCH TECHNOLOGY USED IN PLACE OF A TORQUE CONVERTER. THIS COMBINATION HAS YIELDED NUMEROUS "ALMOST STALLED" CONDITIONS DURING NORMAL DRIVING MANEUVERS INCLUDING ACCELERATION DURING THE COMPLETION OF A LEFT TURN CROSSING ONCOMING LANES OF TRAFFIC. I RAISE THIS CONCERN AS I UNDERSTAND THERE IS AN INVESTIGATION OF F150 VEHICLES WITH "DIRECT INJECTION" TECHNOLOGY AS A POTENTIAL CAUSE FOR THE LOSS OF POWER. MY EXPERIENCE WITH THE FORD FOCUS HAS NOT RESULTED IN AN ACCIDENT. MY GOAL IS TO RAISE AWARENESS TO A SIMILAR CONDITION FROM THE SAME MANUFACTURER UTILIZING THE SAME TECHNOLOGY. I ALSO HAVE A SECOND VEHICLE ([XXX]) THAT IS LEASED AND HAS THE SAME PERFORMANCE ISSUE DESCRIBED ABOVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514981June 4, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD JERK AND HESITATE TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE FOR THE TRANSMISSION WOULD NEED TO BE UPDATED. THE VEHICLE WAS REPAIRED. EIGHT HUNDRED MILES LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AND THE SOFTWARE WAS AGAIN UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CHARACTERISTIC OF THE VEHICLE BUT NOT A DEFECT. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515135June 4, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2013 FORD FOCUS HATCHBACK, IN THE DAYTIME YOU CAN NOT READ THE SPEEDOMETER GAGE IN THE CLUSTER PANEL. THE GAGE LIGHTING NEEDS TO BE BRIGHTER. THE SPEEDOMETER GAGE IS SET BACK IN THE DASH AND THE DIM LIGHTING MAKE IT VERY HARD TO SEE HOW FAST YOU ARE TRAVELING. WE LIVE IN SUNNY FLORIDA AND THE BRIGHT SUN DURING THE DAY MAKES IT VERY DIFFICULT TO TELL YOUR MPH. THE INSTRUMENT DIMMER SWITCH IS ADJUSTED TO THE HIGHEST SETTING. ON A CLOUDY DAY OR AT NIGHT IT IS NOT A PROBLEM TO SEE & READ. I DROVE 2 OTHER 2013 FORD FOCUS HB AND THEY ALL HAVE THE SAME PROBLEM. THE FORD DEALER SAID THERE IS NO KNOWN FIX. THIS IS A SERIOUS HAZARD, IF ONE CAN NOT CLEARLY READ THE SPEEDOMETER GAGE. I SURE HOPE AT SOME POINT IN TIME, THIS CAN BE CORRECTED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514145May 29, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I PURCHASED THE 2013 FORD FOCUS BRAND NEW ON 2-09-13. CAR BARELY HAS 1800 MILES ON IT. WHILE SLOWING DOWN IN A SCHOOL ZONE TO 15MPH, I NOTICED THE CAR SEEMED TO LOSE POWER, AND FEEL SHAKY. ONCE PAST THE SCHOOL ZONE I ACCELERATED TO 20MPH AND CAR SHIFTED ROUGHLY INTO GEAR WITH A BUMPING NOISE. I PULLED OVER AND STOPPED AND TURNED OFF THE ENGINE. AFTER RESTARTING CAR INITIALLY SEEMED FINE. EXACTLY ONE WEEK LATER SAME THING HAPPENED AGAIN WHEN IN SUPERMARKET PARKING LOT. THIS TIME HOWEVER THE ORANGE ENGINE SERVICE LIGHT THAT LOOKS LIKE AN OUTLINE OF THE ENGINE APPEARED ON THE DASHBOARD PANEL. I STOPPED THE CAR AGAIN. WHEN RESTARTING THE LIGHT WENT OUT BUT REAPPEARED ON THE 2 MILE DRIVE HOME FROM THE STORE. CAR ALSO SEEMED TO LOSE POWER AND NOT ACCELERATE WHEN I NEEDED IT TO. I CALLED MY DEALERSHIP 1ST THING AND WAS TOLD IT'S MOST LIKELY A SENSOR ISSUE AND VERY MINOR BUT I MADE AN APPOINTMENT AND TOOK THE CAR IN. THE DEALERSHIP RAN COMPUTER DIAGNOSTICS AND SERVICE MGR. CAME IN AND TOLD ME 2 ERROR CODES SHOWED UP OF TRANSMISSION MALFUNCTION/ AND POSSIBLE FAILURE! A BRAND NEW CAR!!! THEY STARTED TALKING ABOUT REPLACING THE TRANSMISSION AND THE ON BOARD COMPUTER, ETC.. BUT DEALERSHIP CAN'T REPAIR MY CAR AT THIS TIME BECAUSE A SPECIALIST THEY DON'T HAVE ON STAFF NEEDS TO BE CALLED IN. SO I HAVE AN UN SAFE, UNRELIABLE NEW CAR SITTING IN MY DRIVEWAY. 15 CALLS TO DEALERSHIP AND TO FORD'S CUSTOMER RELATIONS NUMBER AND I CAN'T EVEN GET AN APPOINTMENT TO GET THE CAR LOOKED AT FURTHER TO DETERMINE HOW DEFECTIVE IT IS!!! WHAT A LEMON! NO MATTER HOW THIS IS RESOLVED, WILL NEVER DO BUSINESS WITH FORD AGAIN. THEY SEEM UNCONCERNED WITH THE SAFETY ISSUES THIS DEFECT IS CAUSING AND THEY HAVE THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513332May 23, 2013
VEHICLE SPEED CONTROL
THE VEHICLE WAS WORKING FINE ONE MOMENT, AND THE NEXT I WAS UNABLE TO ACCELERATE OVER 15 MPH. I MANAGED TO DRIVE THE VEHICLE WITH THE FLASHERS ON UNTIL I COULD SAFELY PULL INTO A PARKING LOT. I CALLED THE FORD DEALERSHIP AND HAD IT TOWED TO THEIR LOCATION. AFTER SOME HOURS, I WAS TOLD THAT THE CAR CHECKED OUT FINE AND COULD NOT FIND WHAT THE ISSUE WAS. LATER, THE DEALERSHIP CALLED ME BACK AND SAID THAT THEY HAD FOUND A "TECHNICAL SERVICE BULLETIN" REGARDING THIS VERY ISSUE. DEALERSHIP DID A CALIBRATION AND POST ROAD TEST OK AT THIS TIME. I WANTED A RELIABLE CAR THAT I COULD DEPEND ON, AND NOW HAVE TRUST ISSUES WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512641May 18, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
VEHICLE HAS HAD OIL LEAKING INTO ENGINE COMPARTMENT SINCE PURCHASED IN NOVEMBER 2012. AT 3000 MILES, REAR ENGINE SEAL REPLACED - LEAKS CONTINUED. REAR MAIN ENGINE SEAL REPLACED AGAIN AT 8000 MILES - ENGINE COMPARTMENT LEAKS CONTINUED. AFTER TWO MORE VISITS TO DEALER AND TWO ADDITIONAL TRIP TO DIFFERENT DEALERS, THIRD SERVICE DEPT. CLAIMS THAT TRANSMISSION IS SOURCE OF LEAK, NOT ENGINE. IF THIS IS THE CASE, THEN VEHICLE HAS BEEN DRIVEN FOR OVER 11,250 MILES WITH INSUFFICIENT TRANSMISSION LUBRICANT - GREAT CAUSE FOR CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512459May 16, 2013
ELECTRICAL SYSTEM, POWER TRAIN
FORD FOCUS ELECTRIC VEHICLE STOPS SUDDENLY WITH "STOP SAFELY NOW". WHEN THIS OCCURS DRIVER (ME) LOOSES ALL ABILITY TO ACCELERATE. THIS EVEN OCCURRED TODAY AND LEFT US IN DANGER ON THE HIGHWAY WHILE WE NERVOUSLY WAITED FOR PROFESSIONAL ASSISTANCE. MANY REPORTS OF THIS EXACT ISSUE WITH THIS MAKE/MODEL VEHICLE ON THE PUBLIC FORUMS. CONCERN OF LOSS OF POWER TRAIN COULD MEAN INJURIES OR DEATH DEPENDING ON THE MOMENT A CAR LOOSES IT'S ABILITY TO DRIVE WHILE MOBILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511621May 13, 2013
ENGINE, POWER TRAIN
VEHICLE HAS BEEN LEAKING OIL SINCE IT WAS PURCHASED. (2) FORD DEALERSHIPS HAVE ATTEMPTED REPAIRS MULTIPLE TIMES TO STOP ENGINE OIL LEAK(S), ALL OF WHICH HAVE BEEN UNSUCCESSFUL. WAS UNDER VEHICLE ON 5/12/13 AND NOTICED THERE IS STILL ENGINE OIL LEAKING FROM AREA AROUND ENGINE/TRANSMISSION. DEFECT ALLOWING ENGINE TO RUN WITHOUT OPTIMAL AMOUNT OF OIL, LEAKING OIL CREATES FUEL FOR POTENTIAL FIRE, USED ENGINE OIL IS KNOWN CARCINOGEN, WHICH IS BEING DEPOSITED WITHIN ENGINE COMPARTMENT AND ALLOWED ACCESS TO PASSENGER CABIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511201May 8, 2013
ENGINE AND ENGINE COOLING
WE WERE DRIVING EASTBOUND ON 290 AT 1ST AVE.OUR VEHICLE STOPPED ACCELERATING. WE PULLED OVER TO THE SHOULDER. WE CALLED THE FORD 1-800 NUMBER AND REQUESTED TOW SERVICE AND THAT AN ILLINOIS TROOPER BE CALLED. WE ALSO CALLED THE DEALERSHIP WHERE WE PURCHASED THE BRAND NEW CAR. THE PERSON AT THE DEALERSHIP SUGGESTED WE TRY STARTING THE CAR AGAIN. SECONDS AFTER STARTING THE CAR AGAIN, A FLAME BURST OUT OF THE FRONT HOOD. WE EVACUATED THE VEHICLE. MOMENTS LATER MORE FLAMES APPEARED , FOLLOWED BY THE ENTIRE FRONT OF THE CAR BECOMING ENGULFED IN FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10510859May 6, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING ABOUT 40 MPH. SUDDENLY AN ERROR MESSAGE POPPED UP "SERVICE ADVANCETRAC". THEN THE CAR WAS DISABLED. THE SPEED AUTOMATICALLY REDUCED. THE SPEED DID NOT RESPOND OR INCREASE AT ALL WHEN I STEPPED ON THE ACCELERATOR PEDAL. LUCKILY, I WAS ABLE TO PULL OVER TO SAFETY. THEN THE CAR STOPPED COMPLETELY. I TURNED OFF THE CAR, THEN TURNED IT ON AGAIN. THE ERROR MESSAGE "SERVICE ADVANCETRAC" POPPED UP AGAIN. THIS TIME, THE CAR AUTOMATICALLY ACCELERATED FROM 0 TO 30 MPH, THEN IT RAN CONSTANTLY AT 30 MPH. THIS TIME, THE SPEED DID NOT RESPOND AT ALL WHEN I STEPPED ON THE ACCELERATOR PEDAL. IT WAS LIKE THE CAR WAS ON CRUISE CONTROL, WITHOUT YOU BEING ABLE TO TURN OFF CRUISE CONTROL! EXTREMELY DANGEROUS! I BROUGHT IT TO THE DEALERSHIP FOR SERVICE THE 1ST TIME. THEY REPLACED THE ACCELERATOR ASSEMBLY. ABOUT A WEEK LATER, THE SAME ISSUE HAPPENED AGAIN. I BROUGHT IT TO THE DEALERSHIP FOR SERVICE THE 2ND TIME. I EVEN TOOK A PICTURE OF THE ERROR MESSAGE ON THE DASHBOARD AND SHOWN IT TO THE SERVICE ADVISER. THEY COULDN'T REPRODUCE THE ISSUE, AND TOLD ME THERE WAS NOTHING THAT THEY COULD DO. THEN IT HAPPENED AGAIN RIGHT AFTER I DROVE OFF THE DEALERSHIP. THEN, I MANAGED TO DRIVE BACK TO THE DEALERSHIP WITH THE ERROR MESSAGE STILL ON AND WITH THE ISSUE OCCURRING. SERVICE WAS ABLE TO COLLECT SOME KIND OF CODE FROM THAT ERROR MESSAGE, BUT COULD NOT FIGURE OUT WHAT WAS WRONG WITH MY CAR, AND TOLD ME THEY WILL CONTACT FORD DIRECTLY. IT HAS BEEN 3 DAYS AND I HAVE NOT RECEIVED A RESPONSE AT ALL. THIS MORNING, I TURNED ON MY CAR AND DROVE FOR 2 MINUTES AND THE SAME ISSUE OCCURRED AGAIN! AS FOR PROOF, I WAS ABLE TO RECORD A 30 SECOND VIDEO CLIP WHILE THE CAR WAS RUNNING ON A CONSTANT SPEED OF 30 MPH WITHOUT ME STEPPING ON THE ACCELERATOR PEDAL. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE BECAUSE THIS PROBLEM CAN OCCUR RANDOMLY ANYTIME IN THE MIDDLE OF THE ROAD! NOT SAFE FOR DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509376April 24, 2013
ENGINE
THE CAR SPUTTERS AND RATTLES WHEN LETTING THE FOOT OFF THE BRAKE WHEN IT IS AT A STAND STILL. IT FEELS AS IF IT IS TRYING TO START IN 2ND GEAR. THE PROBLEM IS GETTING INCREASINGLY WORSE. I HAVE HAD AN ISSUE WHERE THE CAR WOULDN'T GO PAST 15 MPH. I TURNED IT OFF AND STARTED IT AGAIN AND THE SPEED PROBLEM SEEMED TO BE FIXED. IT STILL SPUTTERS. I HAVE ALSO NOTICED THE TRANSMISSION SHIFTS ROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509290April 23, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AS I PULLED OUT INTO THE FLOW OF TRAFFIC FROM A GAS STATION, I REALIZED MY CAR WOULD NOT ACCELERATE BEYOND 15-20 MPH. I IMMEDIATELY PULLED OVER TO THE RIGHT HAND LANE AND PROCEEDED TO THE STOP LIGHT, WHICH WAS ABOUT A 100 YARDS DOWN THE ROAD. AT THE RED LIGHT I PLACED THE CAR INTO NEUTRAL AND DISCOVERED THE ENGINE WOULD NOT GO BEYOND 3500-4000 RPM'S. I THEN TURNED ON THE WARNING FLASHERS, AND WHEN THE LIGHT TURNED GREEN I PULLED OVER TO THE SIDE OF THE ROAD AND PROCEEDED AT 15-20 MPH UNTIL I COULD TURN INTO A SAFE AREA ABOUT 1 MILE DOWN. I THEN HAD THE CAR TOWED TO THE LOCAL FORD DEALER. WHEN THE DEALER RAN MY VIN# THROUGH THEIR SYSTEM, IT SHOWED THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED REGARDING THIS VERY PROBLEM. THEY THEN REPAIRED THE CAR AND IT NOW SEEMS TO BE RUNNING OK, ALTHOUGH I DON'T FEEL REAL GOOD ABOUT IT. HOPEFULLY SOMETHING LIKE THIS WILL NOT HAPPEN AGAIN, ESPECIALLY IF I AM IN A SITUATION LIKE DRIVING ON THE FREEWAY AT HIGH SPEEDS. MYSELF AND MY WIFE WERE KNOWINGLY PUT INTO A POTENTIALLY UNSAFE RISK BY FORD MOTOR COMPANY, WHICH I FEEL COULD HAVE BEEN AVOIDED IF FORD MOTOR COMPANY HAD BEEN A LITTLE MORE PROACTIVE IN NOTIFYING THEIR CUSTOMERS OF THE POSSIBILITY OF SOMETHING LIKE THIS OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509027April 21, 2013
POWER TRAIN
PURCHASED MY CAR NEW TRANSFERRED FROM A LOCAL DEALER. HAD 40 MILES ON IT WHEN I BOUGHT IT. AFTER DRIVING 160 MILES NOTICED TRANSMISSION BANGING AND STUTTERING WHEN TRYING TO ACCELERATE. TOOK TO APPLE FORD IN RED LION PA, IS IN SVC CTR TOLD ME TRANSMISSION NEEDS PULLED OUT OF CAR AND PARTS REPLACED. AT THIS POINT I LEFT CAR AT DEALERSHIP, WILL NOT TAKE THIS DEFECTIVE CAR HOME WITH ME. HAVE ASKED FOR A REPLACEMENT CAR. NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509046April 17, 2013
POWER TRAIN
CPSC: I1340028A. 2013 FORD FOCUS. CONSUMER STATED AFTER FIVE DAYS OF PURCHASING THE CAR IT STARTED HAVING TRANSMISSION PROBLEMS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508289April 15, 2013
EQUIPMENT:MECHANICAL:CARRIER/RACK, EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT HE ATTEMPTED TO PLACE A YAKIMA BIKE RACK ON THE ROOF OF HIS VEHICLE BUT THE FRONT AND REAR CLIPS FAILED TO CONNECT PROPERLY. THE RETAILER WAS CONTACTED AND INFORMED THE CONTACT THAT THE MANUFACTURER ENSURED THAT THE RACK WAS ADEQUATE ENOUGH TO FUNCTION PROPERLY. THE RACK WAS NOT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512146April 11, 2013
POWER TRAIN
I WAS STOPPED AT A BUSY INTERSECTION. WHEN THE LIGHT TURNED GREEN I PRESSED DOWN ON THE ACCELERATOR AND IMMEDIATELY A WARNING TONE WENT OFF, AND A WARNING LIGHT LIT UP ON THE DASH SAYING "STOP SAFELY NOW." THEN IMMEDIATELY AFTER THAT A "YELLOW WRENCH" ICON WOULD INTERMITTENTLY ILLUMINATE. THE CAR STILL HAD ELECTRICITY TO THE DASH, BUT WOULD DO NOTHING WHEN THE ACCELERATOR PEDAL WAS STEPPED ON. THE CAR WAS DEAD. I WAS UNABLE TO GET THE CAR OUT OF GEAR, INTO PARK. I PUT MY HAZARDS ON, BUT WAS VERY AFRAID OF BEING REAR-ENDED DUE TO THE INTERSECTION BEING SO BUSY. I TRIED HOLDING THE ON/OFF BUTTON AND KEPT GETTING THE SAME WARNINGS. IT WAS ONLY BY CONTINUING TO PUSH THE ON/OFF BUTTON DID I FINALLY GET THE CAR TO RESET, AND TURN OFF, THEN ON. WHEN IT FINALLY STARTED THE WARNING MESSAGES WERE THEN GONE. I CALLED FORD, AND TOOK THE CAR THE DEALER WHO FOUND NO CODES RECORDED. THIS IS STILL A VERY SMALL VOLUME PRODUCTION CAR AND THERE ARE QUITE A FEW PEOPLE REPORTING THE SAME BEHAVIOR ON THE FORD FOCUS ELECTRIC BULLETIN BOARDS. SOME HAVE HAD THIS OCCUR WHILE THE CAR IS IN MOTION WITH THE CAR BECOMING NON-RESPONSIVE AND WITH THE SAME "STOP SAFELY NOW" WARNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505879April 10, 2013
STEERING
WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING BECOMES "STICKY". WHEN ATTEMPTING TO KEEP THE VEHICLE IN A STRAIGHT LINE THE STEERING STICKS IN ITS CURRENT POSITION AND TO MAKE A SLIGHT MODIFICATION I HAVE TO PUT MORE EFFORT INTO TURNING THE STEERING WHEEL. ONCE THE STEERING RELEASES THE CAR OVER CORRECTS AND THEN I NEED TO MAKE A CORRECTION IN THE OPPOSITE DIRECTION CAUSING A "ZIG-ZAG" MOTION. IT FEELS LIKE I COULD LOSE CONTROL IF I OVER CORRECTED AND I FIND MYSELF GRIPPING THE STEERING WHEEL WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. IN CITY DRIVING I DON'T NOTICE THIS HAPPENING, ONLY HIGHWAY DRIVING IT TENDS TO "STICK" IN ITS POSITION. I BROUGHT THE CAR TO THE DEALERSHIP AND THEY MENTIONED IT HAS ELECTRONIC STEERING AND THAT THIS IS NORMAL AND THEY DIDN'T KNOW OF ANY TSB'S ON THE VEHICLE YET. I FEEL THAT THIS IS A SAFETY ISSUE SINCE IT WOULD BE EASY TO OVERCORRECT AND THEN EVENTUALLY LOSE CONTROL OF THE VEHICLE, OR EVEN CAUSE AN ACCIDENT IF THERE IS A CAR IN THE NEXT LANE. I BELIEVE FORD NEEDS TO ADJUST THEIR ELECTRONIC STEERING TO ASSIST LESS THAN IT IS CURRENTLY PROGRAMMED TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505614April 9, 2013
ENGINE, POWER TRAIN
VEHICLE HAS LEAKED ENGINE OIL SINCE NEW, WHICH WAS FIRST DISCOVERED AT 500MI. ENGINE OIL CONTAMINATED CLUTCH DISCS IN AUTOMATIC TRANMISSION, WHICH RESULTED IN REPLACEMENT OF REAR MAIN ENGINE SEAL, TRANSMISSION CLUTCHES, ETC. WHICH WAS SUPPOSED TO RESOLVE PROBLEM. ATTEMPTED REPAIR TOOK PLACE AT APPROX. 7500 MI. AT 7800 MI, ENGINE OIL IS STILL LEAKING OIL, COVERING THE BOTTOM ON THE ENGINE AND POOLING ON THE UNDER-ENGINE COVER. SUSPECT NEW CLUTCH DISCS ALSO CONTAMINATED, WHICH IS CAUSING JERKY TRANSMISSION ACTION IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507248April 5, 2013
POWER TRAIN
BOUGHT THE CAR ON SATURDAY. ON SUNDAY, NOTICED A GRINDING NOISE COMING FROM THE TRANSMISSION. ALSO NOTICED TRANSMISSION SLIPPING BETWEEN GEARS. CAR DOES NOT ACCELERATE CORRECTLY AND DOES NOT SHIFT LIKE IT SHOULD. WHEN ON A DECLINE, THE CAR DRIFTS BACKWARDS IF YOU LET OFF THE BRAKE TO ACCELERATE. TOOK IT TO THE DEALER WHERE I WAS TOLD THAT THIS IS ALL NORMAL. FORD HAS INFORMED THE DEALER NOT TO FIX THE ISSUES. DEALER SAID THAT FORD DOES NOT HAVE A SOLUTION TO THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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